Provide A Positive Customer Service Experience Jobs
1,889,638 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Creative Support Specialist
Company: Runway
Location: North America
Posted Dec 10, 2025
Runway is hiring for a Creative Support Specialist role, emphasizing efficient support for users and growth opportunities. The position involves handling customer inquiries, analyzing AI support trends, and contributing to process improvements. Applicants must demonstrate creativity and problem-solving skills through a custom workflow project.
Director of Machine Learning - ML Datasets Engineering
Company: Runway
Location: North America,Europe
Posted Dec 10, 2025
This job description outlines a Director of Machine Learning role focusing on dataset engineering, data partnerships, and strategic initiatives. The position requires 8+ years of experience in machine learning and data management, with responsibilities including data strategy development, ecosystem analysis, and cost optimization. The salary range is specified as $400,000-$490,000 for U.S. candidates, with flexibility for experience levels.
Onboarding Specialist
Company: Hostaway
Location: Argentina,Costa Rica,Colombia,Mexico
Posted Dec 10, 2025
This job posting highlights a remote Customer Onboarding Specialist role with opportunities in Spanish-speaking markets. Hostaway, a SaaS scaleup, offers competitive pay, remote work flexibility, equity, professional growth, and a dynamic international team culture. The position requires Spanish fluency and experience in customer onboarding, with benefits tailored to the applicant's country of residence.
Product Marketing Manager
Company: Canonical
Location: EMEA
Posted Dec 10, 2025
Canonical, a leading open-source provider, seeks a Product Marketing Manager to drive GTM strategies globally. The role involves cross-functional collaboration, innovation, and remote work with competitive benefits.
Associate Director - Business Development
Company: Axios
Location: USA
Posted Dec 10, 2025
Axios seeks an Associate Director of Business Development to lead their team, focusing on growth strategies, team management, and collaboration with sales. The role offers competitive compensation and comprehensive benefits.
Senior Full Stack Developer
Company: Best Online Traffic School
Location: Remote
Posted Dec 10, 2025
The company, established in 2018, offers online education platforms with multiple courses. The role involves developing and maintaining course platforms, working with compliance requirements, and managing integrations. They use Laravel, AWS, and Stripe, with a focus on remote, async-first collaboration.
Senior Manager - Onboarding Architect
Company: Apollo.io
Location: USA
Posted Dec 10, 2025
This job posting describes a Senior Manager Onboarding Architect role at Apolloio, focusing on overseeing mid-to-high value customer onboarding experiences. The position requires leadership in designing processes, cross-functional collaboration, and technical expertise in SaaS implementations. It outlines required qualifications, preferred experience, and compensation details including a base salary range of $140,000-$200,000 USD.
Creative Workflow Specialist
Company: Runway
Location: North America
Posted Dec 10, 2025
This job description highlights a Creative Workflow Specialist role with opportunities to collaborate on special projects, develop content, and work with global creatives. The position emphasizes growth, innovation, and a competitive salary range of $160,000-$250,000, along with a commitment to diversity and pay equity.
Executive Design Director
Company: Metalab
Location: USA
Posted Dec 10, 2025
The role involves leading design strategy, collaborating with cross-functional teams, and shaping innovative product design to drive business impact.
Solutions Engineer
Company: Hightouch
Location: Europe
Posted Dec 10, 2025
The role involves solving customer problems and innovating data solutions, working with technical and non-technical stakeholders. The company emphasizes customer service and offers growth opportunities with equity compensation.
Program Manager - Developer Community
Company: Twilio
Location: Ireland,UK
Posted Dec 10, 2025
This job posting seeks a Senior Program Manager to lead Twilio's developer community initiatives, focusing on scaling programs, cross-functional collaboration, and strategic alignment. The role requires experience in program management, stakeholder coordination, and data-driven decision-making. Twilio emphasizes diversity, remote work, and benefits like competitive pay and healthcare.
Technical Account Manager
Company: Hightouch
Location: North America
Posted Dec 10, 2025
This role involves managing Enterprise customers, ensuring platform adoption, and collaborating across teams. It requires technical expertise and offers competitive salaries up to $230k.