Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Package Consultant-Workday HCM & Compensation
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a role at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, career growth, and technical expertise in Workday HCM. It highlights required experience, responsibilities, and the importance of innovation and compliance in delivering HR solutions.
X-Force Incident Response Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description outlines a cybersecurity incident response consultant role at IBM Japan, focusing on supporting customers with security incidents, collaborating with global teams, providing technical training, and offering career growth opportunities within IBM's cybersecurity expertise.
Data Analyst - Skills Taxonomy & Workforce Architecture
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM seeks a highly experienced analyst to solve organizational problems through data analysis and process improvement. The role involves collaborating with management, developing actionable strategies, and ensuring compliance with regulations. It offers opportunities to impact operational efficiency and drive growth through analytical insights.
Project Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI projects, emphasizing collaboration with global clients, innovation, and professional growth opportunities. The role requires project management expertise and involves leading projects across various scales while fostering trust with clients and teams.
Application Developer-SAP Commerce
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, Agile methodologies, and professional growth opportunities. It outlines responsibilities involving technical expertise, innovation, and strategic problem-solving, along with required skills in SAP Hybris Commerce and Java technologies.
Back-end Developer
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
IBM seeks a motivated Software Engineer with SQL and Python skills to contribute to innovative infrastructure projects in a collaborative environment. The role emphasizes growth, innovation, and cross-functional teamwork to deliver scalable solutions for clients.
Entry Level Back End Developer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Backend Developer role involving client collaboration, innovative problem-solving, and working with advanced technologies like cloud and APIs. The position emphasizes creating scalable systems, mastering development methodologies, and contributing to impactful projects.
Quality Engineer-Middleware
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description outlines a Middleware Testing Practitioner role at IBM Consulting, requiring expertise in testing solutions, automation tools, and technical skills. It details responsibilities, educational qualifications, and preferred experience in software development and testing processes.
Senior Software Development Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves collaborating in agile environments, designing technical solutions, and solving complex problems with expertise in microservices and AI. It emphasizes leadership, innovation, and delivering value through scalable software systems.
Openshift Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Cloud Infrastructure Architect with expertise in Red Hat OpenShift, Kubernetes, and hybrid cloud platforms. The role involves designing scalable infrastructure solutions, collaborating with DevOps teams, and ensuring security across cloud environments. Requirements include 5+ years of experience, proficiency in cloud platforms, and knowledge of MAS components. The position offers opportunities to lead transformative initiatives in IBM Consulting Client Innovation Centers.
Java FullStack Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
IBM Consulting offers innovative career opportunities with global client collaboration, focusing on hybrid cloud and AI advancements, technical expertise, and professional growth through a supportive ecosystem.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves financial planning and analysis, collaboration with clients, and leveraging technology for career growth in IBM Consulting. The position emphasizes innovation, process improvement, and strategic decision-making through data-driven insights.