Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Deal Leader Cybersecurity Senior Consultant - Industrial Sector (f/m/x)
Company: IBM
Location: No City, AT
Posted Dec 08, 2025
The role involves collaborating with global clients to enhance cybersecurity solutions, requiring expertise in cybersecurity services and leadership skills. IBM emphasizes innovation, client relationships, and professional growth through strategic partnerships and technology platforms.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 08, 2025
This job description highlights a career in IBM Consulting focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through SAP expertise. It emphasizes impactful work with global clients and opportunities for skill development across industries.
Strategic Account Manager
Company: IBM
Location: CANBERRA, AU
Posted Dec 08, 2025
This job description outlines the role of a Strategic Account Manager, focusing on enterprise sales, customer relationship management, and aligning HashiCorp solutions with business needs. It details responsibilities such as leading sales campaigns, forecasting revenue, and collaborating with cross-functional teams. Requirements include experience in strategic sales, technical expertise in cloud infrastructure, and proficiency with CRM tools.
Package Consultant-SAP SCM APO
Company: IBM
Location: Kolkata, IN
Posted Dec 08, 2025
This text describes a consulting role at IBM emphasizing collaboration with clients, technical expertise in SAP, and opportunities for professional growth. It highlights responsibilities like leading teams, delivering solutions, and gaining industry knowledge, while outlining required qualifications and preferred skills.
Industry Consultant-Consulting Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, requiring advanced packaging expertise, semiconductor experience, and knowledge of MES systems. It emphasizes technical skills, communication abilities, and specific industry qualifications for a senior position in electronics and semiconductor engineering.
Technical Support Professional Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM's internship offers roles in Power Hardware support, focusing on designing productivity aids. Required skills include computer architecture, programming, and debugging. Opportunity to engage with complex hardware and collaborate on innovative solutions.
Enterprise Database Architect Lead
Company: IBM
Location: No City, US
Posted Dec 08, 2025
This job description outlines a senior role in enterprise database architecture for regulated manufacturing environments, emphasizing leadership in MES platforms, GxP compliance, and cross-functional collaboration. The position requires extensive experience in system design, validation, and regulatory compliance, with opportunities for technical innovation and global client collaboration.
Senior UI Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This role involves leading UI development for IBM's cloud-native solutions, collaborating with cross-functional teams, mentoring junior developers, and adhering to design standards. Required skills include React.js expertise, accessibility knowledge, and experience with micro-frontends.
SAP SuccessFactors Consultant (PMGM | Learning | Compensation)
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines responsibilities involving SAP SuccessFactors modules, performance management, and technical expertise. The role requires experience with IBM technologies and agile methodologies.
Sr. Product Security Engineer II
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a Senior Product Security Engineer role at IBM, focusing on secure cloud solutions, collaboration with cross-functional teams, and contributing to innovative security practices. The position emphasizes global opportunities, technical expertise in cloud environments, and a commitment to secure software development.
Firmware Developer
Company: IBM
Location: Waterford, IE
Posted Dec 08, 2025
This job posting seeks a software developer with expertise in operating systems and low-level programming to contribute to IBM's Linux kernel enhancements for IBM Z. Responsibilities include design, implementation, and collaboration with open-source communities, requiring 3+ years of experience in C/C++/Assembly and familiarity with IBM Z architecture.
Application Developer-Microsoft .NET Stack
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI projects. Responsibilities include software development, collaboration, and technical expertise in Microsoft technologies. Requirements include a bachelor's degree and proficiency in specific tools and frameworks.