Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Implementation Engineer

Company: Nucleus Security

Location: EMEA

Posted Dec 07, 2025

Nucleus is hiring an Implementation Engineer in EMEA to support customer onboarding. The role involves deploying vulnerability management solutions and collaborating with teams. Benefits include equity, a strong company culture, and working on innovative solutions.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.

Associate Program Manager

Company: Linux Foundation

Location: Remote

Posted Dec 07, 2025

The Linux Foundation is seeking an Associate Program Manager to join their Program Management Office. The role involves coordinating day-to-day activities across open source projects, facilitating meetings, maintaining documentation, and partnering with project leads and internal teams. The position is remote and requires 2-3 years of experience in program coordination or project management.

Senior Strategist - Employer Branding

Company: Blackbaud

Location: Remote

Posted Dec 07, 2025

The job posting is for a dynamic Employer Branding Leader to build and lead the employer brand strategy for Blackbaud's Global Capability Center in India. The role involves developing and executing a comprehensive employer branding strategy, creating localized EVP, managing campaigns and content, overseeing digital presence and advocacy, supporting events and campus branding, and tracking analytics and reporting. The ideal candidate should have 8+ years of experience in employer branding, marketing, or communications, preferably in a tech or GCC environment, with a proven track record of building and executing employer branding strategies.

Video Ads Editor/Strategist

Company: STERRY

Location: Remote

Posted Dec 07, 2025

STERRY is a cutting-edge marketing agency seeking a Video Ads Editor/Strategist to join their remote team. The role involves crafting high-performing video ads, collaborating with teams, and optimizing campaigns for clients across various online platforms.

Sr. Project Manager - Salesforce

Company: CORESPHERE LLC

Location: Remote

Posted Dec 07, 2025

The job posting is for a Salesforce Project Manager to lead project management processes for client engagements. The ideal candidate should have strong leadership, communication, and analytical skills, as well as experience managing end-to-end Salesforce implementations using Agile Scrum methodology. The role involves serving as the primary point of contact with government agencies, ensuring compliance with contract terms and federal acquisition requirements, and managing multiple projects and remote delivery teams.

Digital Marketing Campaign Assistant

Company: GrowthAssistant

Location: Remote

Posted Dec 07, 2025

This job posting seeks a Digital Marketing Campaign Assistant to manage paid ad campaigns across Facebook, Instagram, and Google Search, with responsibilities including creative editing, reporting, email marketing support, and Salesforce CRM tasks. The role requires 12 years of experience in digital marketing and proficiency with specific tools, offering a salary range of $45,000-$55,000 monthly along with remote work benefits.

Data Visualization Engineer 5 - Content & Studio

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages its position as both a content distributor and producer to create data-driven insights for decision-making. The Tools & Insights team within Data Science & Engineering builds data storytelling products for content, partnering with strategists, data scientists, and engineers to create a holistic story through data visualization applications.

Security Software Engineer - ML Detection Engineering

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Detection Engineering Team focuses on analyzing high-risk attack paths and creating focused detections to reduce risk to the business. The team is looking for an experienced candidate to help mature and expand their detection frameworks, platforms, and portfolio using machine learning capabilities.

Ecommerce Marketing Manager

Company: Cheeky

Location: Remote

Posted Dec 07, 2025

Cheeky is a fast-growing all-natural hygiene brand with a fun and unique product line. They are seeking an Ecommerce Marketing Manager to own customer lifecycle and retention marketing, support multichannel growth, and shape marketing strategy as the company scales. The role offers high impact, growth opportunities, and a fun, remote-friendly culture.

Video Editor

Company: Bamboo Works

Location: Remote

Posted Dec 07, 2025

The job posting is for a Video Editor position with a content creation business based in Scotland. The role involves editing various types of video content for clients across industries, including short-form social media videos, long-form vlogs, and event highlight reels. The position requires 3+ years of experience in editing short-form and long-form videos, proficiency in editing software like Adobe Premiere Pro or Final Cut Pro, and strong storytelling and pacing skills.

Salesforce B2B Commerce Architect

Company: Aleysian

Location: Remote

Posted Dec 07, 2025

The text describes a job posting for a Salesforce Commerce Architect role at Aleysian, highlighting the company's innovative culture, competitive salary, comprehensive benefits package, and commitment to diversity. It outlines key responsibilities, required skills, and the collaborative work environment, emphasizing growth opportunities and a supportive team atmosphere.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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