Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Associate Digital Analytics Specialist

Company: Typeform

Location: Spain

Posted Dec 06, 2025

The role is for an Associate Digital Analytics Specialist to join the Data Tracking team. The role involves contributing to tracking plans, maintaining data standards, translating business needs into tracking specifications, managing key tools, and facilitating integration with engineering teams. The ideal candidate has a foundation in digital data, familiarity with the tech stack, experience tracking impact, understanding of user journeys, and a collaborative mindset.

Talent Sourcer

Company: Kraken

Location: Canada,UK,Spain,Portugal,Ireland

Posted Dec 06, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global crypto adoption. They offer a remote work environment with a focus on security, education, and client support. The company is looking for a Sourcer to join their team on a 12-month contract to help increase crypto adoption.

Principal Product Marketing Manager - Application Security

Company: GitLab

Location: North America,Latin America

Posted Dec 06, 2025

This role involves leading GitLabs security product marketing, shaping market-leading security narratives, and collaborating with cross-functional teams to drive revenue growth and customer adoption. The position emphasizes autonomy, strategic influence, and thought leadership in security solutions.

Senior Corporate Counsel

Company: Sprout Social

Location: USA

Posted Dec 06, 2025

Sprout Social is seeking a Senior Corporate Counsel to join their Legal team. The role involves reviewing and negotiating complex contracts, providing legal support to sales and customer success teams, collaborating with cross-functional teams, and participating in special projects. The ideal candidate should have 8+ years of commercial contracts experience, strong risk assessment skills, and experience collaborating with cross-functional teams. Sprout Social offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.

Senior UX Engineer - Prototyping Platforms

Company: Reddit

Location: USA

Posted Dec 06, 2025

The role is completely remote-friendly and focuses on building a robust prototyping platform for Reddit. The Senior UX Engineer will lead the evolution from disposable prototypes to a scalable experimentation platform, shaping the technical architecture, building the web-based React/Next.js environment, accelerating velocity, bridging the gap between design and production, leading tooling efforts, and mentoring the design team. The position requires 5+ years of experience in UX engineering, frontend development, or design technology, with a focus on building systems, platforms, or complex internal tools. The base pay range is $180,200 - $252,300 USD.

Strategic Account Executive

Company: GitLab

Location: UK

Posted Dec 06, 2025

The role of a Strategic Account Executive at GitLab involves owning a portfolio of strategic and large enterprise customers in the UK, driving new customer acquisition and expansion, leading complex multistakeholder sales cycles, developing and executing focused account plans, collaborating with various teams and partners, and acting as the voice of the customer. The ideal candidate should have experience managing large strategic accounts, selling software developer tools, building and executing account plans, and aligning with GitLab's values.

Elixir Engineer- (Paid Interview)

Company: Array

Location: USA

Posted Dec 06, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a modern API. Array is a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Analytics Engineer

Company: Hightouch

Location: USA

Posted Dec 06, 2025

The job posting is for an Analytics Engineer role that involves working with various business teams to develop data models and systems that drive business value. The role requires strong SQL skills, experience with cloud data warehouses and dbt, and the ability to communicate effectively with both technical and non-technical audiences. The company offers a competitive salary range of $160k-$180k per year and meaningful equity compensation.

Revenue Operations Manager

Company: Warp

Location: USA

Posted Dec 06, 2025

Warp is seeking a Revenue Operations Manager to lead and optimize their go-to-market systems, processes, and reporting as they scale across PLG inbound, enterprise, and outbound motions. The role involves ensuring funnel efficiency, building PLG to enterprise systems, owning GTM tooling and stack, generating insights, and driving continuous improvement.

Copywriter - Breakout Prop

Company: Kraken

Location: USA

Posted Dec 06, 2025

Kraken promotes crypto adoption through innovation and security, seeking a Copywriter to shape brand messaging and drive growth. The role involves crafting content across platforms while aligning with crypto values and mission-driven goals.

Manager - Customer Success Engineer

Company: Hightouch

Location: USA

Posted Dec 06, 2025

The role involves leading a team of Customer Success Engineers to quickly remove customer blockers, improve experiences, and provide technical support throughout the customer journey. The ideal candidate should have 3-5 years of people management experience, strong technical understanding, and excellent communication skills. The company offers a competitive salary range of $130,000-$160,000 USD per year.

Sr. Compliance Associate - Equities

Company: Kraken

Location: USA

Posted Dec 06, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The company is hiring a Compliance Analyst with broker-dealer and investment advisor experience to oversee a retail equities ETF and option platform, ensuring compliance with FINRA, SEC, and state regulations.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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