Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Regulatory Data Analyst

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

This job posting outlines a Data Science role requiring experience with data analysis tools and offering competitive compensation and comprehensive benefits. The position involves working on public health investigations and using analytical tools to support regulatory efforts. It emphasizes collaboration, critical thinking, and communication skills, with additional perks like health insurance, retirement plans, and professional development opportunities.

Head of High-Volume Hiring, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Head of High-Volume Hiring Customer Success role involves strategic leadership, revenue growth, operational excellence, cross-functional collaboration, thought leadership, and team development.

Regulatory Food Senior Scientist

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

This job posting describes a senior role in IT Project Management with a focus on food safety assessments and regulatory compliance. The position requires a PhD and 10+ years of experience, offering a competitive salary range of $171,000-$285,000. Benefits include comprehensive healthcare, retirement plans, and a flexible work environment with opportunities for professional development.

BSA/AML Analyst

Company: Green Dot Corporation

Location: USA

Posted Dec 06, 2025

Green Dot is seeking talented professionals across the United States to join their team and develop smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract the best talent and promote a strong culture. The BSAAML Analyst role involves analyzing transactional data, identifying financial threats, and ensuring compliance with regulatory requirements.

Technology Account Lead - Financial Services

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the SBA account. The role involves designing client solutions, leading the practice, building networks, identifying opportunities, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have a relevant degree, at least 10 years of experience in designing, implementing, and supporting complex business processes and technology solutions for the SBA, and at least 7 years of experience leading teams and the full sales cycle related to technology services and consulting services.

Sr. Software Engineer - Core Banking

Company: Visa

Location: Brazil

Posted Dec 06, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help large banks, marketplaces, and fintech companies migrate from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Head of Professional Business Services, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is seeking a strategic leader for a high-impact role in customer success, offering competitive benefits, remote work flexibility, and opportunities for growth. The position emphasizes innovation, inclusivity, and global leadership in background screening solutions for Fortune 100 brands.

Product Manager

Company: Douro Labs

Location: USA

Posted Dec 06, 2025

The job posting is seeking a skilled Product Manager to define the future of market data for decentralized finance. The role involves owning the full product development lifecycle, collaborating with engineering, marketing, and sales, and launching and iterating the Pyth market data product. The ideal candidate will have a systematic approach to product development, deep understanding of product management tools and processes, and experience in enterprise B2B product management. Familiarity with the DeFi ecosystem is a plus.

Principal Producer, Narrative - External Development

Company: Scopely

Location: USA

Posted Dec 06, 2025

Scopely is seeking a Principal Producer for an unannounced AAA mobile game. The role involves leading narrative production, managing storytelling, and collaborating with internal and external teams. The ideal candidate has 8+ years of AAA game development experience and a proven track record in shipping narrative RPG titles.

Accounts Receivable Specialist

Company: labcorp

Location: USA

Posted Dec 06, 2025

Labcorp is seeking an Accounts Receivable Specialist to join their team in the Revenue Cycle Management Division. The role involves processing secondary claims, researching websites for backup, identifying issues and trends, ensuring aged AR is handled according to SOP, communicating with leadership and partner teams, and remaining flexible to changing priorities. Labcorp offers generous paid time off, medical vision and dental insurance options, flexible spending accounts, 401k and employee stock purchase plans, no charge lab testing, fitness reimbursement program, and many more incentives.

Protective Intelligence & Threat Analyst

Company: OpenAI

Location: USA

Posted Dec 06, 2025

The Corporate Security team at OpenAI ensures the physical safety and security of the organization's assets, operations, and personnel. The Protective Intelligence & Threat Analyst role involves monitoring open-source intelligence, social media, and the dark web to identify and analyze physical security threats and geopolitical developments relevant to the company. The ideal candidate should have 5+ years of experience in threat investigations and intelligence analysis, excellent communication skills, and the ability to work independently and as part of a team.

AI Chatbot Developer - Google CCAI/Dialogflow

Company: TTEC Digital

Location: Philippines

Posted Dec 06, 2025

TTEC Digital is seeking an experienced AI Chatbot Developer to design, build, and support enterprise solutions using Google Cloud Contact Center AI and CCaaS platforms. The role involves solution development, operational support, and collaboration with global teams to deliver reliable, scalable solutions that power enterprise contact centers.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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