Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Clojure/ClojureScript Engineer - Fashion AI Automation

Company: Stylitics

Location: USA

Posted Dec 05, 2025

Stylitics is a leading visual outfitting and styling solution for top retailers and brands, using AI and stylist expertise to deliver outfit recommendations. They are seeking a skilled Clojure engineer to build AI-powered fashion and retail automation systems, including outfit image generation, product copywriting, review flows, and vector search architectures.

Software Engineer Intern

Company: Pinterest

Location: USA

Posted Dec 05, 2025

Pinterest is seeking inquisitive and collaborative interns to join their IT Data Platform team. Interns will work closely with mentors, data and backend engineers to learn about large-scale systems and contribute to building new technologies, features, and tools. The position requires current enrollment in a computer science or related technical field program, with a bachelor's degree to be obtained by June 2027. Interns will have the opportunity to demonstrate accountability, execute technical tasks, deliver well-documented code, communicate ideas, and collaborate with the team on real projects.

Music Content Specialist

Company: 1021 Creative

Location: USA

Posted Dec 05, 2025

The Music Content Specialist role involves tracking and organizing music content, ensuring quality control, and providing feedback. The position requires 12+ years of experience in digital content and the music industry, strong organizational skills, and the ability to work remotely in the Pacific timezone. Benefits include remote work, generous leave, health insurance, and a 401K plan.

Technical Support Advisor II

Company: SpryPoint

Location: North America

Posted Dec 05, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.

Transaction Monitoring Lead

Company: Airtm

Location: Latin America,India

Posted Dec 05, 2025

Airtm is a financial infrastructure company focused on empowering digital entrepreneurs in emerging markets by providing a fast and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy and foster financial freedom for individuals, communities, and countries. The company is hiring a Transaction Monitoring Manager to lead a remote team in optimizing and automating AML controls, improving alert logic, and scaling the monitoring infrastructure.

Brand Marketing Manager

Company: Dropbox

Location: USA

Posted Dec 05, 2025

Dropbox is looking for a Brand Marketing Manager to lead event and campaign execution, cross-functional collaboration, and vendor management. The role requires 8+ years of experience in marketing operations, brand marketing, or project management, with a strong interest in creative work and top-of-funnel marketing.

Enterprise Account Executive

Company: Anaplan

Location: Netherlands

Posted Dec 05, 2025

Anaplan is seeking an Enterprise Account Executive to drive growth and expand presence in The Netherlands. The role involves selling Anaplan's versatile platform to industry leaders, helping customers achieve business goals, and leading digital transformation. The ideal candidate has extensive experience in consultative sales, a track record of overachieving sales quotas, and a strong network in the industry.

Counsel - Commercial

Company: HubSpot

Location: USA

Posted Dec 05, 2025

HubSpot is seeking an experienced commercial and privacy lawyer to lead the Commercial Legal Team, supporting Customer Success Teams in North America. The role involves providing legal guidance on AI, privacy, and regulatory challenges, managing contract negotiations, resolving disputes, and developing enablement materials for Customer Success teams.

Content Enrichment Specialist - French

Company: 1021 Creative

Location: UK

Posted Dec 05, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires strong communication skills, adaptability, and familiarity with pop culture and social media trends. The role may involve exposure to disturbing content and requires working occasional holidays, evenings, and weekends.

Director - Virtual First

Company: Dropbox

Location: Canada

Posted Dec 05, 2025

Dropbox seeks a strategic leader to drive Virtual First initiatives, fostering remote collaboration and innovation. The role involves shaping work practices, leading teams, and ensuring operational excellence in a distributed environment.

Senior Frontend Engineer - GraphQL & Networking Platform

Company: Airbnb

Location: USA

Posted Dec 05, 2025

The Community You Will Join section describes the Client Data & Networking Platform team at Airbnb, which empowers engineers to build fast, reliable, and data-rich features at scale. The Difference You Will Make section highlights the role of a frontend engineer in shaping the foundations for product engineers to deliver excellent user experiences. The Typical Day section outlines the responsibilities of collaborating with various teams and driving adoption of tooling and frameworks.

Staff Backend Product Software Engineer, Core Sync

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and continuous improvement in its core product experience.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

Related Pages