Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Senior Backend Engineer (Java)

Company: Secfix

Location: India,Pakistan

Posted Dec 05, 2025

Secfix automates security compliance for SMBs in Europe, offering remote work, competitive salaries, equity, and a supportive culture. They seek senior engineers to scale their product and grow as a European compliance automation leader.

Onboarding Specialist

Company: Pulley

Location: Remote

Posted Dec 05, 2025

Pulley is a company that aims to simplify the process of starting and managing a company by providing cap table management tools. They are looking for a technically savvy and customer-focused team member to join their Professional Services team, where the role involves leading technical client implementations, equity administration, and technical troubleshooting. The company has over 4000 customers and is backed by top investors.

Senior React.js Full-stack Developer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 05, 2025

Lemonio is a marketplace connecting talented senior developers with handpicked startups in the US and Europe. They offer competitive compensation, flexible schedules, and support throughout the cooperation stages. The company emphasizes clear communication, self-organization, and reliability. They have multiple projects available for senior developers with various tech stacks.

Senior Engineering Manager - Location AI

Company: Mapbox

Location: USA

Posted Dec 05, 2025

Mapbox is a leading platform for location-aware businesses with a strong developer community. The company focuses on AI-driven geospatial technologies and seeks a Senior Engineering Manager to lead innovative projects. They emphasize operational excellence, customer focus, and diversity in their team culture.

Senior Backend Engineer (Typescript)

Company: Cryptio

Location: UK

Posted Dec 05, 2025

Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring senior backend engineers to join their integrations squad, focusing on building and maintaining integrations between Cryptio's SaaS platform and third-party APIs. The role involves writing production-grade TypeScript code, owning the end-to-end process, collaborating with product and other engineers, mapping data models, monitoring health, and contributing to architecture decisions. Cryptio offers a remote or hybrid working environment, competitive perks, and a collaborative culture.

Digital Specialist Paid Social

Company: Community Boost

Location: Remote

Posted Dec 05, 2025

The Digital Specialist Paid Social role involves managing and optimizing paid media campaigns across Meta platforms (Facebook, Instagram, LinkedIn, TikTok) for nonprofit clients. The position requires building and refining ad campaigns, managing accounts, delivering performance insights, collaborating with account managers and nonprofit partners, and staying updated on platform trends and best practices.

Sr. Product Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 05, 2025

Zapier is seeking a Senior Product Manager to lead the vision and execution of their AI Capabilities team. The role involves defining and delivering the platform that will power all of Zapier's runtime AI products, including Agents, Chatbots, and AI by Zapier. The ideal candidate should have a strong technical foundation, experience working on platform-oriented products, and be comfortable navigating complex systems. They should be a builder at heart, self-directed, collaborative, and obsessed with delivering measurable business outcomes.

Recruiting Coordinator

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

The role is a coordination-heavy Recruiting Coordinator position based in the Philippines, working with Talent Partners and Hiring Managers to move candidates through interviews, offers, and hiring. The role requires excellent communication skills, strong calendar management, and attention to detail in managing ATS records.

Staff Software Systems Engineer - Behavior Validation

Company: General Motors

Location: USA

Posted Dec 05, 2025

The job description outlines a critical role for a Staff Software Systems Engineer on the Behavior Validation team within the Autonomous Vehicle organization. The role involves leading validation efforts for autonomous vehicle software, defining requirements and metrics, analyzing and characterizing autonomous behaviors, prototyping testing strategies, and mentoring team members. The ideal candidate should have an advanced degree in a relevant field, 10+ years of experience in systems engineering or related fields, proficiency in SQL, Python, and C++, strong analytical thinking skills, and excellent communication skills.

Executive Assistant

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

DevRev is seeking an Executive Assistant to support their CXO with administrative tasks, communication, and project management. The role requires a proactive, detail-oriented individual with 5+ years of experience and excellent organizational and communication skills.

Strategic Account Executive

Company: Form Health

Location: USA

Posted Dec 05, 2025

Form Health is a virtual obesity medicine clinic that provides high-quality, evidence-based treatment through telemedicine. They offer a multidisciplinary approach, working closely with patients through a proprietary mobile app. The company is venture-backed and aims to empower patients and drive impact at a national scale. They are seeking a Strategic Account Executive to drive retention, growth, and satisfaction for high-value client accounts.

Principal Software Engineer I

Company: Perforce

Location: USA

Posted Dec 05, 2025

The job posting is for a motivated and detail-oriented frontend or full stack Software Engineer to join the team. The role involves maintaining and enhancing the frontend presentation of the company's flagship on-premise product using TypeScript, Angular, and GraphQL. The position requires 10+ years of experience, strong communication skills, and experience with modern JavaScript frameworks.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

Related Pages