Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Manual Tester - EHR

Company: Guidehouse

Location: USA

Posted Dec 05, 2025

The job posting is for a manual tester position on the VA Cerner implementation project. The role involves executing manual testing procedures, developing test cases, identifying defects, collaborating with stakeholders, and ensuring compliance with testing standards. The position requires a bachelor's degree or equivalent experience, US citizenship, and experience with Cerner Oracle Health EHR Software. The annual salary range is $53,000 to $88,000.

Senior/Principal Software Engineer - Cloud

Company: Utilidata

Location: USA

Posted Dec 05, 2025

Utilidata is a fast-growing NVIDIA-backed edge AI company that enables greater visibility and control of power utilization in energy-intensive infrastructure. They are seeking a senior software engineer to join their cloud engineering team and contribute to the development of their distributed AI platform, Karman. The role requires experience in Python, cloud technologies, CICD, and big data processing, as well as the ability to mentor junior engineers and collaborate with cross-functional teams.

Accounts Receivable Specialist 1

Company: VSP Vision

Location: USA

Posted Dec 05, 2025

The job description outlines the responsibilities and requirements for an Accounts Receivable role in a distributed workforce environment. The position involves providing excellent service and support, acting as the primary point of contact for complex inquiries, performing various Accounts Receivable tasks, collaborating with customers and business partners, maintaining data integrity and security, and mentoring new teammates. The ideal candidate should have 1-2 years of relevant experience, strong math and problem-solving skills, effective communication abilities, and the ability to work within multiple systems.

Senior Sales Manager

Company: Sanity

Location: Remote

Posted Dec 05, 2025

Sanity.io is expanding with a focus on AI-powered content operations, seeking a Sales Manager to drive growth. The role emphasizes structured processes, team success, and a supportive culture. The company highlights innovation, diversity, and strong investor backing.

Senior Information Security Specialist-SECRET CLEARANCE REQUIRED

Company: Latitude Inc

Location: Remote

Posted Dec 05, 2025

The job posting outlines primary responsibilities and qualifications for a Risk Management and Security role. The position involves executing and supporting the Risk Management Framework lifecycle, developing and maintaining security documentation, conducting vulnerability assessments, performing continuous monitoring, analyzing security incidents, conducting audits, providing security guidance, staying informed of threats, coordinating with stakeholders, and drafting cybersecurity policies. The ideal candidate should have a degree in a related field, at least five years of experience with vulnerability scanning tools, network security, SIEM, and the Risk Management Framework, and basic knowledge of Active Directory, UNIX, RHEL, Windows, and relational databases. Previous support of federal government enterprise systems or DHSDOD programs is preferred, and an active DoD Secret Clearance is required.

Senior Software Engineer (Linea AI)

Company: Cyberhaven

Location: Remote

Posted Dec 05, 2025

The job posting is for an experienced Backend engineer to join the Linea AI team and help drive high-impact innovation projects. The role involves designing and optimizing large-scale, fault-tolerant systems, solving real-world scaling problems, and operationalizing AI prototypes to production. The ideal candidate should have a strong track record in building full-stack applications, experience with Go or Python, and production experience with large-scale foundational models and transformer-based architecture.

Marketing Ops & Technology Specialist

Company: Blackbaud

Location: India

Posted Dec 05, 2025

The role is for a Senior Marketo Operations Specialist to join a high-performing Marketing Operations team at Blackbaud. The position involves managing and optimizing the Marketo platform, ensuring data integrity, and collaborating with various teams. The ideal candidate should have extensive Marketo experience, strong analytical skills, and the ability to work autonomously in a fast-paced environment.

Enterprise Senior Accountant

Company: System Six

Location: India

Posted Dec 05, 2025

System Six seeks a Senior Accountant for a remote, fast-growing company offering a joyful work environment, flexibility, and growth opportunities. The role involves day-to-day accounting tasks with US-based clients, requiring experience in cloud accounting tools and strong analytical skills.

VP - Marketing and Communications

Company: Beyond Type 1

Location: USA

Posted Dec 05, 2025

The Vice President of Marketing & Communications at Beyond Type 1 will lead bold digital-first marketing strategies to amplify a powerful mission and drive global engagement. The role involves inspiring and leading a remote team, crafting multichannel marketing strategies, streamlining marketing operations, driving performance through insights, and collaborating across teams and communities. Bonus points if the candidate lives with Type 1 or 2 diabetes or has personal experience as a caregiver.

Healthcare Technology Consulting - Deputy Project Manager - PMO Support

Company: Guidehouse

Location: USA

Posted Dec 05, 2025

The Deputy Project Manager PMO Support role is critical for the Oracle Health EHR implementation initiative. The position involves program coordination, governance, stakeholder engagement, reporting, risk management, and surge planning. The ideal candidate should have a bachelor's degree, 7 years of project management experience, and 3 years in healthcare IT or public sector programs. Strong communication, facilitation, and documentation skills are required.

Senior Software Engineer - Backend

Company: HitPay

Location: Remote

Posted Dec 05, 2025

HitPay is a payments infrastructure platform for growing businesses in APAC, enabling them to accept online and in-person payments through trusted local methods. The company is headquartered in Singapore and regulated by central banks across Southeast Asia. As a Senior Software Engineer at HitPay, you will play a critical role in shaping the core of their payments and commerce platform, architecting and developing robust backend solutions, and collaborating with product and engineering teams to deliver impactful solutions.

SMB Account Executive

Company: Canva

Location: UK

Posted Dec 05, 2025

Canva is seeking an Account Executive to join their team in London. The role involves working closely with SMB customers to understand their goals and provide tailored solutions. The ideal candidate should have a proven track record in outbound sales, strong communication skills, and familiarity with CRM and outreach software. Canva offers a range of benefits, including equity packages, inclusive parental leave, and a Vibe & Thrive allowance.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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