Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Infrastructure Specialist
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 05, 2025
The job role of a TAM Technical Account Manager at IBM involves resolving issues impacting client business, enhancing client experience, and leading problem resolution processes. The role requires expertise in server technologies, problem-solving skills, and effective communication with clients and teams.
Technical Content Professional Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is an introduction to IBM's apprenticeship program, highlighting the company's focus on innovation, collaboration, and solving challenging problems. It describes the role and responsibilities of a Technical Content Professional Apprentice, the structure of the apprenticeship, and the skills and qualities sought in candidates.
2026 Intern Conversion
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text is a job posting for an internship or full-time position at IBM, starting in January 2026 or later. It requires successful completion of a 2025 IBM Coop or Internship and a Bachelor's degree. The role involves solving complex problems and transforming the world with technology.
R&D Software Developer (m/w/x)
Company: IBM
Location: Boeblingen, DE
Posted Dec 05, 2025
IBM is modernizing IBM Z data access and use cases through product lines like Data Gate, Db2 Analytics Accelerator for zOS, and AI Optimizer for Z. The company seeks software developers to maintain and innovate these solutions for large-scale enterprise customers.
ServiceNow Solution Lead
Company: IBM
Location: London, GB
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and improving hybrid cloud and AI journeys. It outlines the role and responsibilities, including defining technical requirements, understanding client challenges, recommending solutions, and providing advisory on ServiceNow roadmap. Required and preferred education and technical expertise are also mentioned.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
IBM is seeking a motivated, hands-on software engineer to lead in building a multicloud platform catering to multiple domains. The role involves designing, developing, and delivering a world-class cloud platform with a focus on Sovereign Cloud Solution enabling Sovereign AI. The position requires strong technical expertise, communication skills, and experience in software development tools and methods.
Senior SAP Consultant mit Schwerpunkt S4 Hana Integrationen (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves leading design, implementation, testing, and go-live of critical integrations in the context of S4HANA rollouts, consulting clients from strategy to IT implementation with a focus on SAP S4HANA integration, and taking leadership and sub-project management responsibilities in SAP S4HANA projects.
Entry-Level Technical Writer – AI & Open Source
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Software is seeking a detail-oriented Entry-Level Technical Writer to create clear, accurate, and engaging documentation for their AI products and open-source projects. The role involves collaborating with technical teams, simplifying complex concepts, and continuously improving content based on feedback. Joining IBM offers opportunities to shape the developer experience, collaborate with world-class engineers, and grow in a culture of innovation and continuous learning.
Benchmarking Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Data Platform is seeking a motivated engineer to join their Benchmarking team. The role involves building and deploying cutting-edge software solutions to evaluate features, capabilities, and performance. The position offers hands-on experience with benchmarking tools, cloud infrastructure, and enterprise data platforms.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules. The position requires 12+ years of SAP functional experience, with a preference for a Master's degree and experience in WM.
Oracle Technical Developer (Payroll)
Company: IBM
Location: Hursley, GB
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive meaningful business change for clients using the latest technology platforms. The company provides training, promotion opportunities, feedback, diversity and inclusion, work-life balance, and traditional benefits. The role of an Oracle Technical Developer - Payroll involves designing, developing, and supporting payroll-related customizations and integrations using Oracle HCM Cloud.
Test Design Hardware Developer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
Test Design is a forward-thinking semiconductor team seeking a DFT Engineer with experience in Synopsys tools and a passion for solving complex challenges. The role involves architecting and implementing DFT strategies for complex SoC designs, collaborating with cross-functional teams, and driving DFT methodology improvements.