Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Engineering Manager - Vault Engineering
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text introduces the Automation Platform engineering team and their Infrastructure Cloud product, which provides unified infrastructure and security lifecycle management. It highlights the various components of the platform, such as Terraform, Packer, Waypoint, Nomad, Vault, Boundary, and Consul. The text also discusses the role of an Engineering Manager for Vault, who will lead a team to advance the product's security, scalability, and enterprise readiness across cloud and self-managed offerings.
Cloud Infrastructure Operations Lead
Company: IBM
Location: Singapore, SG
Posted Dec 05, 2025
IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. The role requires strong team leadership skills, deep cloud infrastructure and security expertise, and the ability to drive operational excellence in a highly regulated environment. The position involves managing a multidisciplinary team, ensuring service reliability, and collaborating closely with the client on service improvements and roadmap planning.
Technical Support Representative- Accops
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's focus on long-term client relationships, innovation, and technical expertise. The role involves providing support for Accops technologies, troubleshooting issues, managing user access policies, and generating reports. The position requires a bachelor's degree, knowledge of SSL certificates and DNS, familiarity with VPN and MFA concepts, and excellent troubleshooting and communication skills.
Senior Managing Consultant - SuccessFactors Talent Mgmt (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on the role of an SAP SuccessFactors Consultant. The role involves working closely with clients to design, configure, and implement Talent Management solutions using the SAP SuccessFactors suite. The consultant acts as a trusted advisor, collaborating with HR leaders and technical teams to drive transformational talent strategies and improve workforce performance. The position requires strong technical expertise, communication skills, and the ability to work across business and technical teams.
ElastiCache Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on designing and implementing distributed caching strategies using AWS ElastiCache. It highlights the role's responsibilities, required education, and technical expertise, including experience with AWS services, programming languages, and infrastructure as code tools.
Security Consultant
Company: IBM
Location: Bucharest, RO
Posted Dec 05, 2025
The Sentinel Content Engineer role involves designing, implementing, and maintaining Microsoft Sentinel content for effective detection, response, and automation in a Security Operations Center. The role requires expertise in Microsoft Sentinel, KQL, Logic Apps, and the Microsoft security stack, as well as experience in detection engineering, incident response, and automation. Strong problem-solving, communication, and documentation skills are essential.
Senior Business Planning Analyst (Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 05, 2025
The text is a job description for a Senior Business Planning Analyst role at IBM Malaysia. It highlights the importance of the role in strategic decision-making, financial modeling, and forecasting. The position requires collaboration with local finance teams, strong analytical skills, and proficiency in English and Japanese.
Application Developer-SAP ABAP
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include ABAP reporting, RICEF reports, interfaces, conversions, enhancements, forms, and reports. Preferred skills include HANA, SAP Workflow, and advanced ABAP BADI.
Package Consultant-SAP SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves resolving user incidents, working on deployments, and attending productivity-focused calls. It requires a bachelor's degree and 4-10 years of experience.
Field CTO (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a Field CTO role at IBM Software, focusing on enabling sales teams, building relationships with customers, and providing technical leadership. The role involves working closely with field marketing, sales, and product teams to drive customer outcomes and adoption of HashiCorp products.
Senior Managing Consultant - SuccessFactors Payroll (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on the role of a SAP SuccessFactors Consultant. It highlights the importance of long-term relationships, collaboration, and innovation. The role involves designing, configuring, and delivering payroll solutions using SAP SuccessFactors Employee Central Payroll, ensuring compliance, and acting as a trusted advisor to clients.
Application Developer-Experience Front End
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. It mentions the role's responsibilities, required education, and technical expertise, including frontend web development, React Native, NodeJS, and API management.