Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Technical Leader – Cloud & AI Integration
Company: IBM
Location: Bari, IT
Posted Dec 05, 2025
The text promotes IBM Consulting's job opportunities, emphasizing collaboration with global clients, innovation in cloud and AI solutions, and career growth through technical expertise and industry partnerships.
Software Engineer DevOps
Company: IBM
Location: Mulhuddart, IE
Posted Dec 05, 2025
IBM Software is seeking a skilled Senior DevOps Cloud Engineer to join their team. The role involves designing, implementing, and maintaining a robust hybrid cloud infrastructure, optimizing cloud environments, streamlining deployment processes, and mentoring junior engineers. The position requires expertise in automation, containerization, monitoring, troubleshooting, test planning, and execution, as well as collaborative development.
Package Specialist-SAP Application Security
Company: IBM
Location: Coimbatore, IN
Posted Dec 05, 2025
The role is an SAP subject matter expert/architect position focusing on security. Key responsibilities include working with stakeholders, translating requirements, assessing impact, estimating efforts, and ensuring successful technical delivery. Required education is a bachelor's degree, and required experience includes 2-4 years of solid SAP Security Implementation experience with a focus on role authorizations, ECC 6.0 role build, working with stakeholders, and leading SAP security projects.
Data Engineer-Enterprise Content Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include creating templates in OpenText Exstream, designing documents, understanding input/output file formats, and performing unit testing. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes experience with OpenText Exstream, understanding of file formats, and proficiency in Exstream Design Manager and Designer Tool.
Application Architect-Microsoft Analytics & Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on roles as an Architect. It highlights the importance of long-term client relationships, collaboration, and delivering enterprise solutions using Microsoft 365 tools, Power Platform, and Copilot. The role involves designing and implementing solutions, integrating AI-powered productivity, and advising on Copilot extensibility.
Data Engineer-Business Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers, providing expertise in analysis, requirements gathering, design, customization, testing, and support of reports. The ideal candidate should have a Bachelor's degree, preferably a Master's, with at least 3 years of experience in BI/DW projects using Cognos. Preferred skills include experience with cloud and integration platforms, Agile mindset, and knowledge of ETL/Data Integration tools.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, emphasizing collaboration, teamwork, and technical skills. It highlights the importance of training others, strong communication, and utilizing innovative testing technologies. The role requires a Bachelors Degree, with a Masters Degree being preferred, and expertise in Hadoop, ETL, and ALM.
Software Developer
Company: IBM
Location: Sofia, BG
Posted Dec 05, 2025
The text is a job description for a role at IBM, highlighting the company's mission, the team's responsibilities, and the required and preferred qualifications. It emphasizes the opportunity to work on new and existing IBM products used by large enterprise companies, and the benefits of IBM's decades-long experience in building critical business infrastructure.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules, requiring technical expertise and project management skills.
Quality Engineer-Mainframe
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise and innovation through mainframe testing. Responsibilities include teamwork, training, and ensuring system compliance. Requirements include a bachelor's degree and specific technical skills in mainframe environments.
Application Developer-Experience Front End
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves strategic SAP solution leadership, team delivery leadership, and comprehensive solution delivery. It requires a bachelor's degree, experience with SAP systems, and knowledge of modern web development technologies.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and leveraging IBM's technology platforms. It highlights the role of a senior managing SAP consultant, involving strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The role requires expertise in SAP systems, project management skills, and knowledge of AI and cybersecurity.