Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Quality Engineer-Functional
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes job roles in IBM Consulting involving technical expertise, testing responsibilities, and collaboration with clients. It outlines required skills like API testing, Agile methodologies, and production support experience, along with education requirements.
System Services Representative
Company: IBM
Location: KARACHI, PK
Posted Dec 05, 2025
The text describes the mission and responsibilities of IBM Systems Support technical representatives, who provide predictive, proactive, and resilient support for IBM infrastructure solutions. Their core responsibilities include ensuring system availability, performance, and security through advanced support services, using AI and analytics to anticipate and resolve issues, providing multivendor support, collaborating with product design engineers, and extending the lifecycle of IBM systems through service extensions. The role of an onsite engineer involves strong AIX OS expertise, IBM Power Systems hardware knowledge, virtualization skills, system setup and configuration, storage management, system security, performance tuning, and problem determination.
Package Consultant - SuccessFactors Talent Mgmt
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the collaborative work with clients, focus on hybrid cloud and AI, and opportunities for learning and growth. It specifically mentions the role of a SuccessFactors Consultant, involving solution design, implementation, and delivery, with a focus on talent management and compensation modules.
［日本IBM テクノロジー事業本部 TLS］SW システムサービスエンジニア
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a Japanese-speaking role in Japan for a technical engineer to support the construction, operation, and maintenance of IBM Z financial systems. The role involves collaborating with various teams, proposing solutions, and providing preventive maintenance for customer systems.
Delivery Project Executive (Talent Acquisition)
Company: IBM
Location: London, GB
Posted Dec 05, 2025
The role involves managing client accounts, ensuring service delivery, and leading teams. Responsibilities include stakeholder management, financial forecasting, and client satisfaction. Required experience includes 10+ years in staffing and account management.
Senior Consultant/Business Analyst - SAP S4 HANA FI/CO (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves consulting on strategy, business processes, requirements analysis, solution design, and IT implementation, with a focus on SAP S4HANA Finance and Controlling. The position requires at least 4 years of experience in SAP S4HANA Finance and Controlling consulting, project experience with at least 2 successful project lifecycles, and strong communication and negotiation skills.
Order To Cash Team Leader
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text describes the role of an Order to Cash (OTC) Team Leader at IBM Consulting. The role involves managing and overseeing the end-to-end OTC process, including order management, invoicing, credit and collections, dispute resolution, and cash application. The OTC Team Leader is responsible for leading a team, optimizing processes, driving improvements, and collaborating with cross-functional teams to enhance cash flow and working capital. The role requires a strong understanding of OTC processes, ERP systems, and automation tools, as well as excellent analytical, problem-solving, and organizational skills. The OTC Team Leader is also responsible for ensuring compliance with internal controls, company policies, and legal regulations, and for providing regular reports and analysis on key OTC metrics.
Technology Lifecycle Services Reals – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a job role focused on IBM TLS renewal and expansion, requiring account management, sales execution, and technical expertise. It outlines responsibilities, required qualifications, and preferred skills for driving revenue growth through customer loyalty and upselling opportunities.
Senior Amazon Brand Manager
Company: GNO Partners
Location: remote
Posted Dec 05, 2025
GNO Partners is a consultancy firm founded by Gal and Ouriel, who built and exited two successful Amazon brands. They help Amazon FBA sellers scale profitably using their proven system. The company offers a 'Done With You' approach, where they set the strategy, analyze the brand, and teach clients how to execute using their resources.
Technology Sales Partner Specialist - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
The text describes the role of an ISV Partner Specialist at IBM, focusing on hunting for new business by engaging Independent Software Vendors (ISVs) to embed IBM Software into their products. The role involves sales hunting, lead generation, solution selling, partner engagement, and sales execution. It requires a sales hunter mindset, territory planning, consultative selling, digital research, and agility.
Manager - Product Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description highlights opportunities to work on innovative cloud solutions, lead design teams, and collaborate across functions. It emphasizes growth, expertise in enterprise SaaS products, and leadership in scalable design practices.
Formal Verification Lead
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description highlights a role in formal verification engineering for IBM's advanced processor systems, emphasizing work on quantum and AI technologies, collaboration with elite teams, and contributions to trusted hardware platforms. Responsibilities include verification environment development, tool expertise, and team leadership, with requirements spanning education, experience, and technical skills.