Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Software Engineer - Builds

Company: Vercel

Location: UK,Germany

Posted Dec 20, 2025

This job posting highlights a Software Engineer role at Vercel focused on building scalable CICD systems, collaborating with open-source projects, and offering competitive benefits. It emphasizes remote work flexibility, professional growth opportunities, and a commitment to inclusive hiring practices.

Data Scientist

Company: KoBold Metals

Location: USA

Posted Dec 20, 2025

KoBold leverages AI and advanced sensors for mineral exploration, achieving significant discoveries with less capital. They're hiring a Data Scientist to enhance their exploration tools and drive innovation in critical metal discovery.

Product Success Manager

Company: CommerceIQ

Location: USA

Posted Dec 20, 2025

The Product Success Manager role combines technical and commercial expertise to configure CommerceIQ platforms, guide customers, and drive adoption. It offers competitive compensation and benefits, ideal for professionals in SaaS environments.

Senior Fullstack Engineer I (Golang & React|Typescript)

Company: TrueML

Location: Argentina,Mexico

Posted Dec 20, 2025

TrueML, a mission-driven financial tech company, uses machine learning to enhance customer experiences for distressed borrowers. They seek a Senior Engineer to develop payments infrastructure, collaborate with UX teams, and contribute to innovative solutions. The role offers competitive compensation and a dynamic, inclusive work environment.

Social Media Manager

Company: DataHub

Location: USA

Posted Dec 20, 2025

This job description seeks a strategic Social Media Manager to build DataHubs voice across platforms, drive business impact through content creation and community engagement, and manage analytics while balancing strategic planning with tactical execution. The role emphasizes data-driven decisions, platform optimization, and thought leadership for executives.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This role involves modernizing Dropbox's financial infrastructure, collaborating across teams, and driving innovation in scalable systems. The position emphasizes shaping future commerce systems, owning complex projects, and contributing to cloud-native architectures with global impact.

Senior Software Engineer - Data Engineering

Company: Airbnb

Location: USA

Posted Dec 20, 2025

This text describes Airbnb's job opportunities for Senior Data Engineers, highlighting roles in developing data strategies, building tools, and collaborating with cross-functional teams to enhance the Airbnb experience. It emphasizes the impact of the work on product quality and growth, with remote eligibility and inclusion commitments.

Intermediate Backend Engineer (Ruby on Rails), Plan: Knowledge

Company: GitLab

Location: APAC,EMEA

Posted Dec 20, 2025

This role involves developing backend services and APIs for GitLab's knowledge management tools, focusing on scalability and collaboration with cross-functional teams. The position emphasizes creating robust systems, improving performance, and fostering a collaborative environment for both technical and non-technical users.

Staff Backend Engineer - PHP + Go

Company: Hostaway

Location: Europe

Posted Dec 20, 2025

Hostaway offers a remote backend engineer role in Europe with competitive pay, equity, and a dynamic team culture. The position involves integrating with partners and solving scalability issues, requiring expertise in PHP/Go and cloud technologies.

Senior Data Scientist - Ads

Company: Reddit

Location: USA

Posted Dec 20, 2025

Reddit seeks a Senior Data Scientist to enhance their advertising platform through advanced data science and machine learning. The role offers remote work flexibility, competitive compensation, and benefits like healthcare, equity, and professional development opportunities. The team focuses on improving advertiser value and platform measurement while fostering innovation in ad technology.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: Canada

Posted Dec 20, 2025

This job description highlights opportunities to shape future commerce systems, drive technical innovation, and build scalable backend infrastructure at Dropbox. The role involves collaborating across teams to modernize financial platforms and develop resilient systems for global operations, with competitive compensation ranging from $168,300 to $227,700 CAD.

Regional Sales Director - Enterprise

Company: Grafana Labs

Location: EMEA

Posted Dec 20, 2025

This job posting seeks a Regional Sales Director with leadership experience, strategic sales expertise, and technical background. The role involves team development, revenue growth, and cross-functional collaboration, with competitive compensation and ownership opportunities.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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