Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Application Developer-ServiceNow
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term client relationships, collaboration, and technical expertise. It mentions working in Client Innovation Centers and Delivery Centers to deliver deep technical and industry expertise to clients worldwide. The role requires strong communication, collaboration, and training skills, along with a Bachelor's degree and relevant technical expertise.
Package Consultant-SuccessFactors Talent Mgmt
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and the opportunity to drive technological adoption. It outlines responsibilities involving strategy development, proof of concept delivery, and building trust through consultative methods.
Entry Level Hardware Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is seeking Hardware Development Engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware, firmware, and semiconductors for IBM products. The company values growth-minded, team-focused, and outcome-oriented individuals with strong technical skills and a passion for technology.
Experience Front End Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career focused on long-term relationships and collaboration with global clients. As a Software Developer, you will work on hybrid cloud and AI projects, leveraging various technologies and frameworks. The role requires strong front-end development skills, experience with specific tools, and fluency in Japanese.
Intern 2026: AI for Math and Science
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is a team dedicated to inventing the future of computing, focusing on AI-based methods and algorithms for computational problems. The role involves developing, evaluating, and demonstrating new AI-based methods and systems, requiring expertise in AI model development and research in mathematics, physics, and computability.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves working with clients on digital transformation projects, handling accounting tasks, and requiring experience in R2R processes. IBM Consulting offers growth opportunities and a supportive environment.
Recruiter, IBM Consulting
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a recruitment role at IBM. It outlines the responsibilities, required skills, and qualifications for the position. The role involves collaborating with hiring managers, sourcing and qualifying candidates, managing the recruitment process, and maintaining compliance with recruitment workflows.
Arquitecto SAP PaPM
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role for an SAP Analytics Architect or Senior Consultant with expertise in the SAP PaPM system. The position involves proposing implementation strategies, remodeling, consulting, and coaching. Required qualifications include a bachelor's degree and advanced English skills.
Infrastructure Specialist-Cloud Data Platform Managed Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for an experienced Kafka Administrator to join a team and manage enterprise-grade Kafka environments. The role requires expertise in Confluent Platform, Kubernetes/OpenShift, and Kafka security configurations. Responsibilities include administering Kafka clusters, deploying Confluent Platform using CFK, implementing Kafka security, configuring ClusterLink and Replicators, setting up ActivePassive clusters, integrating Confluent Connectors, working with CDC connectors, collaborating with development teams on Python/Spring Boot Kafka applications, utilizing GitHub, GitHub Actions, and ArgoCD for CI/CD and automation, and monitoring and optimizing Kafka performance and reliability.
AI / AIOps Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, opportunities for growth and development, and the role of an AI AIOps Architect in designing and implementing cognitive solutions using various technologies and tools.
Quantum Systems Test Engineer
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
IBM Quantum is an industry initiative to build universal quantum computers for various applications. The role of a Quantum Systems Test Engineer involves developing and deploying IBM's quantum computing technology, focusing on testing and validating quantum systems, including Quantum Processing Units (QPUs) and related components. The position requires a bachelor's degree in Electrical Engineering, Computer Engineering, Physics, or a related field, along with proficiency in programming languages like Python, Shell, or C/C++. Experience in a laboratory environment, knowledge of electrical test equipment, and strong communication and collaboration skills are essential.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a customer service role at IBM Consulting. It outlines the responsibilities, required education, and preferred technical and professional experience. The role involves providing quality customer service, handling inquiries, managing cases, and resolving complex issues. The position requires a bachelor's degree, good communication skills, and proficiency in MS Excel.