Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Data Scientist
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM's Cost Optimization team is seeking a talented individual to collaborate across teams in finance, supply chain, product management, development, and engineering to drive process improvements and optimize costs using AI tools, financial analysis, and data science.
Application Architect-SAP HANA Development
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, leadership in solution design, and professional growth opportunities through SAP knowledge expansion.
Systems Integration Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on the role of a DCC Systems Integration Engineer. The role involves developing, implementing, and managing API gateways to integrate applications across the Digital Command Center (DCC), which is based on IBM's Federal Intelligent Data and Automation Platform. The position requires a bachelor's degree in computer science or a related field, 5+ years of experience, and expertise in agentic AI, agile environments, and API integration. The role offers long-term career growth and development opportunities in a culture that embraces unique skills and experience.
Application Developer - Commerce Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Commerce Transformation Developer. The role involves designing, implementing, and maintaining backend, frontend, and APIs for enterprise-grade e-commerce platforms. The position requires strong technical skills in backend development, experience with commerce tools and modern headless customer engagement platforms, and knowledge of MACH architecture principles. Soft skills such as analytical thinking, communication, and collaboration are also important.
Full Stack Developer Intern
Company: IBM
Location: Islamabad, PK
Posted Dec 04, 2025
The job role requires understanding of multichannel campaign management in telecommunication organizations. The role assists clients in selecting, implementing, and supporting application packaged solutions, using consulting skills, business knowledge, and expertise to integrate technology and achieve business results.
CyberSecurity Incident Orchestrator
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job description outlines the role of a Cybersecurity Incident Orchestrator at IBM Security Services. The position involves managing and coordinating the response to cybersecurity incidents, working closely with SOC analysts, threat hunters, and IT teams. Key responsibilities include incident coordination, handling escalation calls with clients, threat analysis, communication and reporting, continuous improvement, training and awareness, tool integration, and compliance and documentation.
Senior Data Security Consultant
Company: IBM
Location: No City, US
Posted Dec 04, 2025
IBM Consulting is seeking a Senior Management Consultant in Data Security to help clients design and implement enterprise data security strategies, drive compliance, and enable secure digital transformation. The role requires deep technical expertise in Zero Trust architectures, Data Loss Prevention, AIdriven data protection, and compliance frameworks, as well as strong leadership and consulting skills.
Security Specialist - CyberSecurity Threat Management
Company: IBM
Location: Seoul, KR
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Security Specialist within IBM's client Security Operations Centers (SOC). The position requires a Bachelor's degree, 3+ years of cybersecurity experience, and expertise in SOC processes, incident response, and various security technologies. Preferred experience includes security content management, solution engineering, and advanced Python programming skills.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, delivering technical and industry expertise to clients worldwide. Required skills include teamwork, training, communication, and collaboration, along with a bachelor's degree and experience in Workday and SAP S4 HANA implementations.
React Developer
Company: IBM
Location: Napoli, IT
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a React Developer. The position involves building and maintaining dynamic web applications, collaborating with cross-functional teams, and optimizing frontend components. The role requires strong technical skills in JavaScript, React, TypeScript, state management libraries, and UI component development.
Sr Data Integration Engineer (Snowflake/DBT)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
IBM Mexico Client Innovation Center is seeking a highly skilled Data Engineer with expertise in Data Integration to join their dynamic team. The role involves designing and building solutions to transfer data from operational and external environments to the business intelligence environment using tools such as Informatica, Ab Initio software, and DataStage. The company offers a competitive salary, benefits package, opportunities for professional growth, and a supportive work environment. They value diversity and inclusion and encourage candidates from all backgrounds to apply.
Full Stack Engineer Solution Architect
Company: IBM
Location: No City, US
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting with global client collaboration, focusing on hybrid cloud and AI innovation. The role combines full-stack engineering, architectural decision-making, and DevOps practices. It requires expertise in Java, Angular, microservices, and CICD pipelines, with opportunities for mentorship and cross-functional teamwork.