Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Sr. Managing Consultant - Enterprise Strategy
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The Enterprise Strategy practice helps businesses identify AI opportunities and turn strategy into action. The role involves setting project plans, leading analyses, and driving content creation for AI and digital transformation projects.
Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on large-scale projects across various industries, utilizing IBM's technology platforms and partner ecosystem. The position requires strong communication skills in Japanese and technical expertise in areas such as open systems, web applications, mobile applications, and cloud-native development.
Systems Expert Labs Delivery Consultant
Company: IBM
Location: CANBERRA, AU
Posted Dec 04, 2025
The text describes a role in IBM Technology Expert Labs, emphasizing career growth, delivering world-class services, solving complex client challenges, and providing technical expertise. It highlights responsibilities like solution engineering, technical support, and professional development, along with required education and experience in IBM technologies.
Java Developer - Leicester
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text promotes IBM CIC's job opportunities, highlighting career growth, training programs, flexible work arrangements, and a supportive work environment. It emphasizes innovation, professional development, and a culture of inclusivity while outlining technical requirements for a Java Developer role.
Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the benefits of working with clients globally, collaborating with visionaries, and leveraging IBM's technology platforms. It outlines the role responsibilities, required education, and preferred technical and professional experience.
2026 Intern Conversion: HR Professional - Armonk NY
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
The text is a job posting for an internship or full-time position at IBM starting in January 2026. It highlights the opportunity to work on transforming the world with cognitive technology and solving complex problems in various industries. The role is for those who have completed a 2025 IBM Coop or Internship.
Senior Storage Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Senior Storage Administrator role supporting a federal healthcare enterprise. The role involves installing, maintaining, and troubleshooting storage and backup environments, with a requirement for a Public Trust Clearance and onsite work at the Rockville, MD location.
Technical Consultant-Data Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. The DLP Specialist will implement, manage, and monitor Data Loss Prevention strategies to protect sensitive information, working closely with IT security, compliance, and business units.
Package Consultant-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a senior SAP Consultant. The position involves working with clients globally, delivering high-quality SAP solutions, and leveraging expertise in SAP Data Management Tools. The role requires 5-12 years of experience and offers opportunities for skill development and industry understanding.
Développeur C# .Net Expérimenté - IBM Client Innovation Center - H/F - Strasbourg
Company: IBM
Location: Lille, FR
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, providing deep technical and industry expertise to clients worldwide. The role requires developing software for hybrid cloud and AI solutions, collaborating with teams, and staying updated with technology trends. Strong technical skills in .NET Core, SQL, REST services, and agile practices are required, along with good communication skills in French and English.
SOAR SME (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an SOAR Subject Matter Expert, responsibilities include developing playbooks, designing automation solutions, participating in incident response, integrating SOAR with security tools, and providing customer support. The role offers individual career path, training, certification, knowledge sharing, and the possibility to work on large IT projects.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful problem-solving. It emphasizes growth opportunities, technological innovation, and a supportive culture for long-term career development.