Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role of an Associate Software Developer at IBM involves working in a Client Innovation Center, collaborating with diverse teams, implementing predictive models, designing enterprise search applications, and building data integration programs. The position requires a Bachelor's degree, expertise in Azure Databricks, Python, SQL, and Azure DevOps, and strong communication skills.
Enterprise Intel and Crisis Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role focused on expanding crisis management operations across an enterprise, improving capabilities, and applying AI to enhance efficiency. It requires strong leadership, communication, and decision-making skills, along with experience in crisis management and understanding of regional dynamics.
Oracle Cloud Financials Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on supporting client engagements for Oracle Cloud Financials implementations. It highlights the required education, technical expertise, and experience needed for the role, including 10+ years of ERP implementation experience and knowledge of GASB Accounting and Reporting.
Senior Managing SAP Consultant - HANA FI FSCM (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights IBM Consulting's focus on long-term client partnerships, innovation in hybrid cloud and AI solutions, and career development opportunities. It emphasizes collaboration with global clients, technical expertise in SAP systems, and professional growth through training and mentorship programs.
Supply Chain Security Specialist - MALTA
Company: IBM
Location: Malta, US
Posted Dec 04, 2025
The Supply Chain Security Specialist role in Malta, New York involves ensuring best security practices within a commercial microelectronics manufacturing supply chain ecosystem. The position requires a National Security Clearance at the SECRET level, CompTIA Security+ or higher certification, and involves duties such as implementing security requirements, security training, risk management, and change management.
Red Hat Solutions Growth Leader
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
The job posting describes a growth leader role combining technical and sales skills to lead IBM Technology IBM Consulting and Red Hat team members. The role involves working with clients to use Red Hat technology in their enterprise, integrated by IBM Consulting. The position requires strong experience in running technical go-to-market campaigns in application transformation and cloud infrastructure, as well as the ability to build relationships with CXOs and their teams.
Senior Managing Consultant SAP Treasury
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description outlines a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, expertise in SAP systems and hybrid cloud/AI solutions, and opportunities for professional growth through diverse projects and skill development.
Apptio Strategy Advisor - IBM Germany (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Strategy Advisor role at Apptio focuses on driving customer success through strategic leadership, TBM expertise, and cross-functional collaboration. It requires strong communication, innovation, and the ability to influence at all organizational levels.
Oracle DBA L2
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 04, 2025
The job description outlines the responsibilities of an Oracle DBA L2, including monitoring database health, managing user access, handling backups and recovery, troubleshooting issues, and collaborating with teams. It also lists the required and preferred education and experience.
System Database Administrator: IDMS - Mainframe COBOL
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an IDMS Database Administrator. The role involves working with clients, assisting with modernization conversion projects, and resolving issues related to IDMS and COBOL. The position requires excellent understanding of IDMS, COBOL programming skills, and experience in database administration and performance tuning.
Mainframe System Administrator Apprentice
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
IBM offers an apprenticeship program for aspiring mainframe system administrators. The program provides hands-on experience, training, and mentorship to develop skills in mainframe computing, system administration, and related technologies. Apprentices work collaboratively in teams, contribute to projects, and earn digital credentials upon completion.
Package Specialist-SAP Basis
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting's SAP BASIS Administration team, focusing on HANA implementations, migrations, and cloud integration. The position requires 6+ years of experience with SAP systems, collaboration with global teams, and expertise in Fiori setup and cloud platforms.