Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Transition Manager
Company: IBM
Location: New York, US
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading and managing large transition projects with global delivery capabilities. It highlights the need for strong transition management expertise, excellent communication skills, and understanding of GenAI based tools.
Intern 2026: AI Hybrid Cloud Platform Research Scientist
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is seeking a PhD-level summer intern to help design and advance the next generation of Hybrid Cloud AI platforms. The role focuses on working with full-time IBM researchers on highly scalable systems for machine learning training and inference. The intern will work with an agile team of researchers and engineers developing practical innovations in scalable GenAI systems that can impact thousands of developers and applications worldwide.
Senior Software Development Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a role at IBM that emphasizes a fast-paced, collaborative, and innovative work environment. It highlights the importance of technical skills in areas such as microservices, API design, AI, and large language models, as well as the ability to work with customers and senior management to deliver value.
Application Developer-SAP ABAP - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description outlines a role in IBM Consulting focused on designing, developing, and supporting applications with a focus on SAP Netweaver and ABAP. The position requires hands-on experience with SAP ABAP, CDS View, and Japanese language proficiency. The role involves working in client-based schedules and locations in Quezon City, Eastwood, UP Ayala Technohub, or Cebu.
Functional Consultant Lead
Company: IBM
Location: No City, US
Posted Dec 04, 2025
The job posting describes a highly skilled Enterprise Applications Functional Lead role at IBM Consulting. The position involves overseeing and supporting core business platforms like Oracle and Workday, leading a team, and collaborating with stakeholders to deliver high-quality solutions. The role requires extensive experience in enterprise application development, functional leadership, and expertise in Oracle and Workday applications.
Qiskit Software Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
Qiskit is a popular and performant software stack for quantum computing, developed using Rust. The role involves contributing to and leading the Qiskit team, collaborating with multidisciplinary teams, and staying up-to-date with state-of-the-art research in quantum compilers and information.
Application Developer-Oracle Cloud Reporting
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with clients globally, deliver technical expertise, and solve complex business problems using IBM's technology platforms. It emphasizes the importance of collaboration, innovation, and delivering solutions that meet client requirements.
Consultant Senior Manager SAP WM/EWM IBM France H/F
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting seeks a skilled Package Consultant to specialize in SAP HANA SCM WM and EWM. The role involves leading and managing implementations, providing technical guidance, collaborating with stakeholders, and staying updated with the latest advancements. A bachelor's degree, 10+ years of SAP experience, and expertise in SAP HANA, SCM WM, and EWM are required.
Adobe Experience Manager Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting seeks experienced Adobe Experience Manager (AEM) Backend Developers to join their dynamic team. The role involves developing and maintaining backend functionality for AEM implementations, collaborating with frontend developers, and participating in Agile projects. Required skills include AEM expertise, backend development skills, web services experience, unit testing familiarity, performance optimization, and collaboration tools proficiency.
Storage Technical Account Manager
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
IBM is seeking a Technical Account Manager for their Premium Storage team. The role involves providing high-quality remote technical support to premium storage clients, collaborating with other support groups, and maintaining client relationships. The ideal candidate should have at least 2 years of experience in remote technical support and familiarity with IBM Storage Portfolio products.
Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that makes the world work better. The company provides hybrid cloud infrastructure and positions early-career professionals in AI and Data Science development. The role requires proficiency in Python, machine learning, and software engineering, with opportunities to work with senior developers and build predictive models.
Senior Solutions Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, shape solution strategies, and influence high-value engagements. It emphasizes the importance of curiosity, knowledge, and a culture of evolution and empathy. The role of a Senior Solutions Consultant is detailed, focusing on driving complex solution pursuits, shaping strategic opportunities, and influencing customer engagements in the public sector.