Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Business Transformation Consultant-Procurement
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role is a Business Transformation Consultant at IBM Consulting, working in Client Innovation Centers. The position involves client-facing responsibilities, leading consulting lifecycle phases, and implementing solutions using IBM's offerings. Preferred qualifications include a Master's degree, experience with Manhattan Active WMS, and proficiency in API testing and data exchange.
Application Consultant-Mobile
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on integration architecture expertise, cross-system communication, scalable system design, new system integration planning, and future-ready integration roadmapping. It requires extensive experience in EAI platforms, banking systems, and integration technologies.
Application Developer-Experience Front End
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, collaboration, and delivering innovative solutions using IBM's technology platforms. The role involves working in Client Innovation Centers and Delivery Centers to provide technical expertise and drive client success.
Internship: SAP Consultant in Ciudad de México
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The text promotes an IBM Consulting internship program emphasizing career growth, client collaboration, and skill development in SAP consulting. It highlights opportunities for fresh graduates, required academic qualifications, and the benefits of joining a dynamic team with innovative problem-solving capabilities.
Senior Managing SAP Consultant PP - MTD Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job posting describes a senior SAP consultant role at IBM Consulting, focusing on leading SAP solution design, implementation, and delivery for clients across industries. The role requires deep expertise in SAP S/4HANA, project management skills, and knowledge of AI, cybersecurity, and manufacturing processes.
Application Developer – Cloud Fullstack (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role of an Application Developer in Cloud Fullstack involves designing, developing, and deploying cloud-based applications using various technologies and frameworks.
Junior ML Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Automation and AI group is seeking an experienced AIML Engineer specializing in Large Language Models (LLMs) to join their AIML Center of Excellence team. The role involves collaborating with cross-functional product teams to implement cutting-edge AI capabilities across IBM's Automation product portfolio. Key responsibilities include data collection and management for LLM evaluation and training, LLM integration and implementation, and establishing AIML best practices and innovation.
Package Specialist-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role includes assisting clients in SAP MDG selection, implementation, and support, as well as participating in implementations, developing master data maintenance solutions, and leading data migration and cleansing initiatives. The position requires a Bachelor's degree, 12+ years of industry experience, and expertise in SAP Data Management Tools and MDG configuration.
Software Engineer - Quality and Performance – Distributed Systems (Serverless NoSQL Platform)
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically focusing on the role of an engineer in the Quality Engineering and Performance team. The team is building Astra Serverless, a distributed serverless NoSQL data service powered by Apache Cassandra and extended with native Vector and AI capabilities. The role involves designing and developing frameworks for end-to-end and chaos testing of distributed serverless systems, ensuring reliability, performance, and correctness under unpredictable workloads.
Package Consultant-SAP HANA FIN TR
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading projects, implementing new functionalities, and providing technical expertise in SAPFINTR. Preferred qualifications include HANA implementation experience and strong problem-solving skills.
B2B Integration - Senior Consultant
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes the role and responsibilities of an IBM B2B Integration Sterling Data Exchange Delivery Consultant. It highlights the importance of being a trusted advisor, providing best-in-class solutions, and working collaboratively with teams. The role requires strong technical expertise in IBM Sterling B2B Integration and Managed File Transfer products, as well as excellent communication and problem-solving skills.
Application Developer-Cloud FullStack
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development using AWS methodologies and tools. It highlights the role of a developer in leading projects, working with senior resources, and focusing on cloud environment aspects like uptime, access control, and network security. The position requires a Bachelor's degree, Java expertise, SpringBoot, Rest API, Docker, and cloud exposure (AWS, GCP, Azure). Creative problem-solving and good communication skills are preferred.