Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Full Stack Developer – Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the collaborative work environment, technical expertise, and opportunities for learning and growth. It emphasizes the role's focus on application development, problem-solving, and utilizing various technologies and frameworks.
Data Scientist-Artificial Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. The responsibilities include scaling an existing RAG code base for a production-grade AI application, requiring proficiency in prompt engineering, LLMs, Retrieval Augmented Generation, and programming languages like Python or Java. Experience with vector databases, AI frameworks, and cloud platforms is preferred.
Veeva Architect & Engineer
Company: IBM
Location: New York, US
Posted Dec 04, 2025
The job description outlines a role in IBM Consulting focused on partnering with clients to design and implement Veeva Development Cloud solutions. It requires expertise in Veeva, cloud computing, and life sciences regulatory frameworks. The role involves leading technical discovery, designing solutions, configuring Veeva Vaults, and mentoring junior resources.
Application Developer-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading project teams, applying technical expertise, and ensuring effective communication with clients. Required education includes a bachelor's degree, with a master's degree preferred. Technical expertise in IBM Maximo Asset Management, integration frameworks, and data management is required, with preferred experience in DevOps and Agile methodologies.
Procurement Profession and Tactical Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Procurement Specialist at IBM. The position requires a Bachelor's degree, 2-5 years of experience in procurement, strong communication skills, contracting knowledge, and proficiency in Microsoft Office Suite. The role involves end-to-end procurement operations, vendor onboarding, managing relationships, and ensuring audit readiness. IBM emphasizes a positive attitude, curiosity, and the ability to work in the North America time zone.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and technical expertise in SAP solutions. The role involves software development, stakeholder collaboration, and continuous learning.
Database Engineer - DSE and HCD
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text is a job description for a DSEHCD database engineer role at IBM Software. It highlights the opportunity to work on a distributed database powering critical infrastructure, collaborate with talented engineers, and tackle complex technical challenges. The role involves building and improving the core of the database, owning the development lifecycle, debugging distributed systems, and contributing to technical documentation.
SuccessFactors Architect (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, collaborating with clients globally, and leading the design and optimization of the SuccessFactors platform to support HR transformation goals. The position requires expertise in SuccessFactors modules, HR processes, integration with third-party systems, and AI applied to the HR domain.
Billing Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Billing Analyst role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various financial and customer-related tasks, such as order processing, invoicing, and dispute management. The ideal candidate should have a relevant degree, experience in account receivable processes, and proficiency in accounting software.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
This role involves data analysis, collaboration with teams, and requires skills in Python, Spark, and cloud tools. It emphasizes teamwork and communication for technical and non-technical audiences.
Talent Acquisition Recruiter - Japanese Speaking
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The job posting is for a Talent Acquisition Recruiter to help build IBM's talent pool in Japan. The role involves a wide range of recruitment activities, including sourcing, interviewing, and offering candidates. The position requires Japanese language proficiency and experience in talent acquisition, with a preference for experience in IT and consulting industries.
Data Engineer - Databricks specialist
Company: IBM
Location: Vilnius, LT
Posted Dec 04, 2025
The job posting is for a Data Engineer with expertise in Databricks to design and optimize data processing frameworks. The role involves building streaming and batch data pipelines, optimizing performance, and supporting AI/ML workflows. Required skills include Python, PySpark, SQL, and experience with cloud platforms and Databricks.