Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Sr. Customer Success Operations Manager
Company: Menlo Security
Location: USA
Posted Dec 03, 2025
Menlo Security is seeking a CS Operations Lead to manage renewal operations, drive data analytics and reporting, optimize the customer lifecycle, and foster cross-functional alignment. The ideal candidate should have 5+ years of experience in Customer Success Operations or relevant consulting experience, expert-level proficiency in Gainsight and CRM systems, and strong analytical and communication skills.
Senior Market Manager Airbnb for Business
Company: Airbnb
Location: Canada
Posted Dec 03, 2025
Airbnb's Senior Market Manager role focuses on B2B growth, requiring sales expertise and strategic thinking. The position offers opportunities to drive business travel solutions and collaborate across teams, with a commitment to diversity and inclusion.
Enterprise Real Account Manager
Company: Mapbox
Location: USA
Posted Dec 03, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing individuals, diversity, and teaching. The role involves building relationships with enterprise customers, presenting solutions, and expanding Mapbox adoption in key industries.
Lead Technical Program Manager - Business Continuity & Disaster Recovery
Company: HubSpot
Location: USA
Posted Dec 03, 2025
The text describes a strategic systems-level thinker role in HubSpot's Security team, focusing on building Business Continuity and Disaster Recovery (BCDR) programs to enhance organizational resilience. The role involves partnering with various teams, conducting Business Impact Analyses, developing BCDR strategies, and leading disaster recovery tests. The company values transparency, learning, and authenticity, and offers competitive compensation and benefits.
Staff Machine Learning Engineer - Communication & Connectivity
Company: Airbnb
Location: USA
Posted Dec 03, 2025
The text describes Airbnb's community and the role of a Staff Engineer in developing advanced machine learning solutions to enhance guest and host experiences. It highlights the opportunity to shape early-stage initiatives, lead ML applications, and foster engineering maturity.
Senior Backend Engineer
Company: Betr
Location: Canada
Posted Dec 03, 2025
Betr is a rapidly growing sports betting and daily fantasy sports company founded in 2022. They have launched successful products like Betr Picks and Betr Arcade, and are backed by top investors. The company is looking for a senior backend engineer to join their Integration Team, working on critical systems and distributed architecture.
Senior Backend Software Developer
Company: Varicent
Location: Mexico
Posted Dec 03, 2025
Varicent is seeking a Senior Backend Developer to build and scale a modern C backend for a ReactRedux web app used by global enterprise clients. The role involves designing and building robust REST APIs, working with AWS services, improving performance and reliability, and collaborating with a top-tier team. The company offers a market-leading compensation package, wellness programs, remote work flexibility, and continuous development opportunities.
Safety Lead Risk Management Consultant
Company: ClinChoice
Location: USA
Posted Dec 03, 2025
ClinChoice is seeking a Benefit Risk and Risk Management Lead Consultant for a 12-month contract with extension possibilities. The role involves leading global medical safety management, conducting risk assessments, and ensuring product safety. The ideal candidate should have a medical degree, 6+ years of pharmacovigilance experience, and strong leadership skills.
Medical Information Specialist - (French & English Speaking)
Company: EVERSANA
Location: UK
Posted Dec 03, 2025
EVERSANA is a global company with over 7000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives, embrace diversity, and have a strong focus on customer service and innovation. The company offers a medical communications position that involves translating documents, responding to drug information inquiries, identifying adverse events, and medical writing.
Engineering Manager (iOS/android/frontend) - Cross Platform
Company: Canva
Location: New Zealand
Posted Dec 03, 2025
Canva seeks a leader to scale their cross-platform team, offering equity, flexible leave, and a focus on innovation and inclusivity. The role emphasizes technical leadership, team growth, and impactful engineering decisions while fostering a supportive work culture.
Enterprise Support Specialist
Company: SoundStack
Location: USA
Posted Dec 03, 2025
SoundStack is an audio-as-a-service company that provides digital audio businesses with access to big tech, easy-to-use tools, and the ability to connect with any provider across the market. The Enterprise Support Specialist role is responsible for ensuring the technical success and satisfaction of VIP partners across both the Platform and Marketplace areas of SoundStack. The role involves providing frontline technical support, aiding in the onboarding process, acting as the primary point of contact for VIP partners, managing escalations, maintaining service level agreements, documenting client interactions, proactively monitoring service performance, communicating with stakeholders and customers, conducting training sessions, and participating in weekend and on-call support.
CRM Lifecycle Lead
Company: Welltech
Location: Spain,Poland,Ukraine,Cyprus
Posted Dec 03, 2025
Welltech is a global wellness company with Ukrainian roots, aiming to help people build healthy habits for life. They have 255 million users and operate in multiple countries with a remote-friendly team of 700+ professionals. Welltech offers innovative apps like Muscle Booster, YogaGo, and WalkFit to empower users on their wellness journeys. The company values include growing together, driving results, leading by example, and being wellmakers.