Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Product Designer (Learning Interactives)
Company: Brilliant
Location: Remote
Posted Dec 03, 2025
Brilliant is a company that aims to create a world of better problem solvers by delivering interactive, adaptive, and fun learning experiences at scale. They prioritize building a healthy business and are seeking a product designer to work on the learning experience of their web and mobile apps, specifically focusing on designing educational games and interactive patterns that make complex math, science, and computer science concepts approachable and delightful.
Principal Engineer - Infrastructure Security
Company: GitLab
Location: USA
Posted Dec 03, 2025
The role is a Principal Engineer position within the Infrastructure Security Team of the Product Security Department at GitLab. The responsibilities include defining multiyear security strategy components, designing and scoping infrastructure security initiatives, architecting and driving implementation of security automation frameworks, conducting security reviews and threat modeling, driving adoption of infrastructure security standards, quantifying architectural tradeoffs, serving as the go-to expert for Infrastructure Security, mentoring and developing engineers, and fulfilling the Product Security Division Mission of securing GitLab Infrastructure.
Senior React Native Developer
Company: Nearform
Location: Romania
Posted Dec 03, 2025
Nearform is seeking a Senior React Native Developer for a remote permanent position. The role involves building front and backend components, optimizing performance, and collaborating with clients. Nearform offers benefits such as remote work, flexible hours, wellness support, and an annual company retreat.
Senior Customer Success Analytics Analyst
Company: GitLab
Location: USA
Posted Dec 03, 2025
The Senior Customer Success Analytics Analyst role involves partnering with various teams to analyze customer data, build dashboards and reports, and provide insights to improve customer engagement, retention, and growth. The role requires experience in customer success analytics, proficiency in SQL and business intelligence tools, and the ability to collaborate with cross-functional partners.
Field Alliance Manager - Strategic Partnerships
Company: ExtraHop
Location: USA
Posted Dec 03, 2025
This job posting highlights a critical role in expanding strategic partnerships with CrowdStrike, emphasizing collaboration, revenue growth, and technical integration. The position requires strong alliance management skills, field engagement, and experience in cybersecurity. It offers a competitive salary range and opportunities for impactful business development.
Customer Support Specialist
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The text is a job description for a Customer Support Specialist role at Muck Rack. It outlines the responsibilities, success metrics, required skills, and interview process. The role involves providing frontline support to customers, troubleshooting issues, collaborating with teammates, and maintaining expert-level product knowledge. Success will be measured by time to close, response time, number of conversations replied to, customer satisfaction score, and quality assurance reviews.
Account Executive (English Speakers)
Company: Bobtail
Location: Anywhere
Posted Dec 03, 2025
Bobtail is a company dedicated to increasing customer happiness by eliminating inefficiencies in the supply chain. They value teams over individuals, collaboration, communication, iteration, experimentation, and a solutions-oriented approach. They are looking for proactive, collaborative, and driven individuals with B2B cold calling experience, fluency in English, and the ability to quickly learn in a fast-paced environment.
Senior Backend Engineer (Java)
Company: Secfix
Location: Remote
Posted Dec 03, 2025
This job posting highlights Secfix's relocation support from the USA to Germany, competitive salary, equity package, remote work flexibility, and opportunities to work on impactful compliance automation projects for SMBs. The company emphasizes a collaborative remote culture, mentorship, and growth potential for senior engineers.
Staff Security Engineer - Product Security
Company: Mozilla
Location: USA
Posted Dec 03, 2025
Mozilla seeks a Staff Security Engineer to protect user privacy and safety, with responsibilities including securing products, threat modeling, and collaborating across teams. The role offers remote flexibility and competitive benefits.
Senior Backend Engineer
Company: Justlife
Location: Pakistan
Posted Dec 03, 2025
Justlife is a fast-growing tech startup in Dubai that offers a beautifully designed home services app. They are looking for brilliant minds and skilled professionals to join their team and contribute to exciting projects such as customer-to-supplier dispatching algorithms, real-time order tracking, and API development. Justlife offers a startup culture, remote working arrangements, continuous learning opportunities, and a fair performance management system.
Global Head of Middle Office
Company: Kraken
Location: USA
Posted Dec 03, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages. The Global Head of Middle Office role involves leading institutional trading and lending operations, ensuring operational integrity, and driving inventory optimization.
Sr. QA Automation Engineer - Pro
Company: Kraken
Location: USA
Posted Dec 03, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global crypto adoption and financial freedom. They offer various products and services, and are committed to security, education, and client support. The Pro team is responsible for trading backend services and recently played a critical role in scaling Kraken's trading infrastructure.