Provide A Positive Customer Service Experience Jobs
1,889,638 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Director - Business Analytics & Insights
Company: GitLab
Location: USA
Posted Dec 19, 2025
This role involves leading analytics initiatives to drive strategic decisions at GitLab, working with cross-functional teams and leveraging data tools to enhance business insights. The position emphasizes building executive-ready analytics, fostering team growth, and transforming data into actionable strategies for senior leadership.
Director of Operations
Company: Finalsite
Location: USA
Posted Dec 19, 2025
Finalsite's job posting highlights their platform's impact on K12 schools and a remote Director of Operations role with responsibilities spanning sales, marketing, and cross-functional program management. The position emphasizes operational excellence, system governance, and collaboration across departments.
Senior Customer Success Manager
Company: Webflow
Location: USA
Posted Dec 19, 2025
Webflow seeks a Senior Customer Success Manager to lead enterprise clients, emphasizing trust, innovation, and growth. The role offers competitive compensation, equity, and a remote-first work environment with comprehensive benefits.
Engineering Manager
Company: Grafana Labs
Location: Canada
Posted Dec 19, 2025
This job description outlines an Engineering Manager role focused on leading a distributed team to build observability solutions, shaping product direction, and fostering a collaborative culture. Key responsibilities include managing engineering teams, aligning technical strategies with business goals, and nurturing professional growth. The ideal candidate should have technical expertise, leadership skills, and experience with observability tools or Kubernetes. The role offers competitive compensation and shared ownership through RSUs.
Marketing Strategist
Company: OneLocal
Location: Remote
Posted Dec 19, 2025
OneLocal offers SaaS solutions for SMB growth through data-driven marketing, seeking a customer-facing Marketing Strategist with SEO expertise and digital marketing skills. The role involves client consultation, campaign development, and collaboration with teams, with benefits including remote work and professional development opportunities.
Senior Account Executive
Company: Mercury
Location: USA
Posted Dec 19, 2025
The job posting highlights Mercury's mission to provide modern business banking solutions, seeking Account Executives who can adapt and thrive in a fast-paced environment, offering competitive compensation and growth opportunities.
Engineering Manager - JVM Ecosystem
Company: Netflix
Location: USA
Posted Dec 19, 2025
Netflix's job posting highlights its leading entertainment services, comprehensive benefits, inclusive culture, and opportunities to shape JVM ecosystems. The role involves managing build processes, optimizing performance, and leading a team.
Engineering Manager - Software Supply Chain Security: Pipeline Security
Company: GitLab
Location: USA
Posted Dec 19, 2025
This text describes a Software Supply Chain Security Engineering Manager role at GitLab, focusing on leading teams to enhance CI pipeline security, implementing SLSA frameworks, and collaborating with product and security teams. It outlines responsibilities, required expertise, and team priorities while emphasizing security standards and continuous improvement.
Data Visualization Engineer (L4) - Ads
Company: Netflix
Location: USA
Posted Dec 19, 2025
This text describes Netflix's job opening for a Data Visualization Engineer, highlighting opportunities for growth, collaboration, and innovation. It emphasizes the company's commitment to enabling frictionless access to metrics, fostering self-serve analytics, and offering comprehensive benefits.
Senior SDET - Growth
Company: Kraken
Location: Europe
Posted Dec 19, 2025
Kraken promotes its mission to accelerate crypto adoption through a global team of experts, emphasizing security, education, and worldclass client support. The company seeks Software Development Engineers in Test to join their Growth Team, highlighting opportunities for innovation and collaboration in crypto product development.
Partner Integration Manager, UCAN
Company: Netflix
Location: USA
Posted Dec 19, 2025
This text describes Netflix's global entertainment services, job role responsibilities, required skills, and company benefits. It highlights the company's extensive reach, partnership ecosystem, and comprehensive employee benefits while emphasizing a collaborative and innovative work environment.
Account Executive
Company: Mercury
Location: USA
Posted Dec 19, 2025
The Account Executive role at Mercury involves selling modern banking solutions to diverse businesses, requiring adaptability, strategic thinking, and a passion for fintech innovation. The position emphasizes building relationships with founders and lean teams while leveraging Mercury's comprehensive financial tools.