Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Principal Software Engineer - Developer Productivity
Company: Dropbox
Location: Remote
Posted Nov 30, 2025
Dropbox is seeking a Principal Engineer to lead the development of a modern AI-augmented internal developer experience platform. The role involves defining the long-term architecture, building intelligent systems, and streamlining workflows to improve developer productivity across Dropbox's multiproduct stack. The position offers a career-defining opportunity to reimagine software development at scale and bring AI to everyday developer tasks.
Senior Graphics Engineer - Ink Rendering Expert
Company: Goodnotes
Location: Remote
Posted Nov 30, 2025
Goodnotes seeks a Senior Graphics Engineer to enhance GPU-accelerated ink rendering. The role involves optimizing performance, collaborating with teams, and contributing to high-impact projects. Benefits include equity, professional development, and flexible work arrangements.
Account Executive - Corporate
Company: HubSpot
Location: Remote
Posted Nov 30, 2025
HubSpot is evolving from an all-in-one suite into an all-on-one platform to help businesses grow better. They believe the world has changed and businesses need more kinds of software that work together. HubSpot's flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales. They are hiring a Corporate Account Executive to engage with medium to corporate sized businesses and help them grow.
Sr Manager - Technical Support
Company: ExtraHop
Location: Remote
Posted Nov 30, 2025
The Sr Manager Technical Support role involves leading a team to provide world-class technical support for complex cybersecurity products. Key responsibilities include team leadership, operational excellence, customer satisfaction, technical expertise, and strategic contribution. The role requires a bachelor's degree, 4+ years of technical support experience, and 8+ years of leadership experience. Preferred qualifications include network security experience and experience building international locations.
Data Analyst - Customer Intelligence
Company: GitLab
Location: Remote
Posted Nov 30, 2025
The role is an Analyst focused on Customer Intelligence products, responsible for end-to-end development of data products from requirements gathering to delivering actionable insights. The Analyst will collaborate cross-functionally, explore data to uncover insights, craft dashboards, experiment with GenAI tooling, and influence the long-range strategy of the Analytics team.
Software Engineering Manager - Ads API
Company: Reddit
Location: Remote
Posted Nov 30, 2025
The Ads API team plays a critical role in Reddit's growth, focusing on technical vision, team leadership, and scalable infrastructure. The role requires a proactive leader with experience in API development and a strong sense of ownership.
Global Security Operations Center (GSOC) Operator
Company: Twilio
Location: Remote
Posted Nov 30, 2025
This job posting outlines the role of a GSOC Operator at Twilio, detailing responsibilities such as monitoring security systems, managing incidents, and supporting global operations. It lists qualifications, work environment details, and benefits including competitive pay and remote work options.
Principal Trader
Company: Kraken
Location: Remote
Posted Nov 30, 2025
Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They are a fully remote company with a diverse team of crypto experts. Kraken offers industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. They are expanding their OTC business and seeking a skilled trader to help shape the desk's direction and growth.
Data Engineer
Company: Figma
Location: Remote
Posted Nov 30, 2025
This job description highlights a Data Engineer role at Figma with opportunities to work on scalable data pipelines, collaborate with cross-functional teams, and contribute to growth initiatives. It emphasizes competitive compensation, equity, and benefits like remote work flexibility and professional development.
Senior Design Manager - Production Design
Company: Airbnb
Location: Remote
Posted Nov 30, 2025
The Senior Design Manager Production Design role at Airbnb involves leading and evolving production design practices, collaborating with feature teams and marketing creative teams, and defining best practices for production design. The role requires 12+ years of experience in production design or a related discipline, expertise in design systems, and proficiency in tools like Figma. The position is remote-eligible and offers the opportunity to set the foundation for Airbnb's production design discipline and drive high-impact design execution at scale.
Senior/Lead Front End Engineer
Company: Upwork
Location: Remote
Posted Nov 30, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and is seeking a senior lead software engineer to design and build highly performant, robust systems. The role involves collaborating with stakeholders, developing scalable server-side logic, optimizing frontend performance, and contributing to code quality and documentation.
Account Executive - Corporate
Company: HubSpot
Location: Remote
Posted Nov 30, 2025
The text discusses HubSpot's evolution from an all-in-one suite to a flexible platform, emphasizing their flywheel philosophy that leverages customer momentum for growth. It outlines the role of a Corporate Account Executive, highlighting responsibilities like prospecting, sales strategies, and collaboration with internal teams. The tone is promotional and forward-looking, focusing on business growth and innovation.