Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Supervisor Global Customer Care - PAM

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Supervisor Global Customer Care Premier Accounts role at First Advantage. The role involves leading a team of 10-15 Customer Account Specialists, driving performance, ensuring quality and compliance, and fostering engagement. The ideal candidate should have proven leadership experience, strong communication and coaching skills, a customer-first mindset, and the ability to thrive in a fast-paced environment.

Sr Backend Software Engineer

Company: ActiveState

Location: Remote

Posted Nov 29, 2025

This job description highlights ActiveState's mission to enhance security and productivity through open-source solutions, emphasizing opportunities to work on complex systems, collaborate with a skilled team, and contribute to impactful projects. The role requires expertise in programming, APIs, and build systems, with benefits including competitive compensation and career growth.

Senior Full Stack Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Nov 29, 2025

The job posting is for a Senior FullStack Software Engineer position at Tillster, a global leader in digital ordering and customer engagement solutions. The role involves contributing to the design, development, and support of scalable integrated business systems across web, cloud, and enterprise platforms. The position offers a competitive salary range of $135,000 to $165,000, along with comprehensive benefits including health, holidays, PTO, retirement, and education assistance programs.

Salesforce Solution Architect

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

The job posting is for a Salesforce Solution Architect position at Guidehouse, a company that offers a comprehensive total rewards package. The role involves leading the design and delivery of innovative scalable Salesforce solutions for public sector and enterprise clients. The position requires active Salesforce architect accreditations, US citizenship, and the ability to obtain a Public Trust Clearance. The ideal candidate should have a minimum of 10 years of professional experience, including 5+ years of Salesforce implementation experience in agile environments and 5+ years of external consulting experience. The annual salary range for this position is $140,000 to $233,000.

Technology Account Lead - Healthcare

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

Guidehouse seeks a Technology Account Lead to drive growth, with responsibilities in sales, client relationships, and solution strategy. The role offers competitive compensation and comprehensive benefits, emphasizing career development and work-life balance.

Social Media Manager

Company: Bamboo Works

Location: Remote

Posted Nov 29, 2025

The job posting is for a proactive and creative Social Media Manager to join a leading real estate agency in Victoria. The role involves establishing and growing the online presence, creating engaging content, collaborating with internal teams, and monitoring trends. The position offers flexible work hours, remote setup, and a salary range of $720,800.

Software Engineering Manager - Accounts

Company: Visa

Location: Remote

Posted Nov 29, 2025

Pismo is a technology company providing banking solutions, collaborating with Visa to address technological challenges. The Accounts team manages customer data and enhances platform experiences. The role involves leading technical teams, ensuring security, and maintaining high standards in a remote position.

Senior Property Acquisition Analyst

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Senior Property Acquisitions Analyst at InvestorKit involves leading acquisition efforts, sourcing and negotiating high-quality properties, conducting due diligence, collaborating with various teams, and ensuring a smooth client experience. The position requires attention to detail, negotiation skills, property knowledge, and execution discipline. The company values include trust, data-driven decisions, and improving clients' lives through successful property investments.

Senior Technical Project Manager - Mobile

Company: iRhythm

Location: Remote

Posted Nov 29, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is shaping a future where everyone can access the best possible cardiac health solutions. The company values collaboration, innovation, and putting patients first.

Product Director - Security

Company: Gcore

Location: Remote

Posted Nov 29, 2025

Gcore is an international cloud and edge leader seeking an experienced Product Director for Security to lead their growing suite of security products. The role involves owning the strategy, roadmap, and P&L for the Security business line, driving growth and innovation through collaboration with engineering, sales, marketing, and operations. Gcore offers a competitive benefits package and values its employees.

Revenue Integrity Coding and Billing Specialist

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

The Revenue Integrity Coding Billing Specialist position involves reviewing and resolving Medicare and third-party payer accounts, ensuring compliance with billing guidelines, and applying accurate medical codes. The role requires 5+ years of experience, coding certifications, and knowledge of various coding systems and billing requirements.

Senior Data Engineer

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce and empowering team members to be their authentic selves. The company is seeking a Senior Data Engineer to join the Data Engineering Team and help build the Data Analytics Platform in Azure cloud.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

Related Pages