Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Banking and Treasury Analyst

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, belonging, and wellbeing. They offer a comprehensive benefits package and encourage employee growth and development.

Senior Solutions Consultant

Company: Canva

Location: Australia

Posted Nov 28, 2025

The job description is for a Solutions Consulting role at Canva, focusing on partnering with sales teams, leading enterprise discovery, crafting demos, enabling workflow transitions, creating training materials, and navigating APJ-specific challenges. The role requires experience in presales consulting, creative workflows, or enterprise onboarding, as well as skills in problem-solving, training delivery, communication, and managing multiple workstreams.

Tax and Finance Assistant

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, inclusion, belonging, and wellbeing. They offer a wide range of benefits and employee discounts.

VISUAL DESIGNER SPECIALIST

Company: Teachable

Location: Brazil

Posted Nov 28, 2025

The Brand + Content team at Teachable is seeking a highly creative and results-oriented Brand Designer to join their team. The role involves building and extending visual identity systems, creating thoughtful expressions of the brand across digital and physical touchpoints, and providing mentorship to junior designers. The ideal candidate should have 5+ years of visual design experience, strong skills in Adobe Creative Suite and Figma, and a strong portfolio showcasing diverse design projects, including motion design.

Regional Sales Manager

Company: BlueVoyant

Location: Germany

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Senior Product Researcher / Senior UX Researcher

Company: ApprovalMax Limited

Location: Serbia

Posted Nov 28, 2025

ApprovalMax is a platform that automates financial controls and streamlines money out processes for businesses. The company recently secured a £10 million growth investment and is looking for a researcher to shape their customer research practice. The role offers high autonomy and influence on product strategy in a growing B2B SaaS company.

Staff Software Engineer - Lending

Company: Visa

Location: UK

Posted Nov 28, 2025

Pismo is a technology company providing banking card issuing solutions, collaborating with Visa to address technological challenges for financial institutions. The job description highlights developing a global lending platform with Java and AWS, focusing on scalability, security, and microservices architecture. The role requires expertise in cloud technologies, event-driven systems, and DevOps practices, with remote work flexibility.

Principal Engineer

Company: Hostaway

Location: Europe

Posted Nov 28, 2025

Hostaway is a market-leading SaaS scaleup transforming the vacation rental industry. They are seeking a Principal Engineer to lead the transformation of their platform, shaping its evolution to support hundreds of integrations, complex workflows, and a rapidly growing customer base. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership approach.

BBCRM Business Analyst

Company: Blackbaud

Location: India

Posted Nov 28, 2025

The job description outlines the role of a Staff Business Analyst for the Blackbaud CRM team at Blackbaud, serving large enterprise scale nonprofits and NGOs. The position involves gathering user requirements, documenting and analyzing them, writing functional specifications, facilitating business process discussions, translating requirements into process flow documentation and solution design, performing system configurations, defining test cases, conducting quality control tests, assisting senior Business Analysts, learning the Blackbaud CRM platform, and writing documentation for internal and client consumption.

Sales Enablement Lead

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

The text promotes a positive work environment at Insights, emphasizing self-awareness, inclusivity, and impactful roles. It highlights career opportunities with benefits like flexible working, comprehensive benefits, and a supportive culture. The job description focuses on driving revenue growth through sales enablement and collaboration across teams.

Regional Sales Manager

Company: BlueVoyant

Location: UK

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Account Manager, Respiratory LTC – Great Plains

Company: Viatris

Location: USA

Posted Nov 28, 2025

Viatris Specialty LLC is a healthcare company that aims to provide high-quality, trusted medicines to people worldwide. The Account Manager Respiratory LTC role involves managing and growing a territory, building relationships with healthcare providers, and ensuring access to promoted products. The position requires a bachelor's degree, 8 years of experience in pharmaceutical sales, and strong relationship-building skills.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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