Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Pricing Resolution Specialist

Company: MedReview

Location: Remote

Posted Nov 27, 2025

This job description outlines a position requiring claim adjudication expertise with experience in healthcare billing systems, Medicare/Medicaid guidelines, and claim analysis. The role involves data review, pricing determination, and compliance with payment methodologies, offering a salary range of $26.50-$30.00 per hour.

Team Lead Customer Success Manager - Health Plans

Company: H1

Location: USA

Posted Nov 27, 2025

H1 is a company that believes access to the best healthcare information is a basic human right. They aim to provide a platform that optimally informs every doctor interaction globally, promoting health equity and building trust in healthcare systems. H1 uses data and AI technology to unlock medical insights and convert them into action for optimal patient outcomes and an equitable drug development lifecycle. The company values customer success and relationship building, offering a range of benefits and a commitment to diversity and inclusion.

Senior Content Manager (in-Product Content)

Company: Welltech

Location: Poland,Cyprus,Ukraine,Spain

Posted Nov 27, 2025

Welltech is a global leader in the health and fitness industry with over 220 million installs of life-changing apps. They are seeking a proactive Content Manager to manage in-app content initiatives, collaborate with cross-functional teams, and drive user engagement. The company values personal and professional growth, leadership, and making a positive impact on global health and wellness.

Principal Data & .NET Engineer, Analytics and AI / LLM

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The role is for a Principal Engineer at Blackbaud's Impact Edge team, focusing on fullstack development, data engineering, and LLM systems. The position involves leading design and development of web applications, data pipelines, and AI-powered systems, collaborating with cross-functional teams. It offers the chance to work with modern technologies like Databricks, Microsoft Fabric, and OpenAI, contributing to meaningful projects that drive innovation and operational excellence.

Senior Director - Technology

Company: VSP Vision

Location: Remote

Posted Nov 27, 2025

The text describes a strategic leadership role focused on providing direction and guidance for multiple technology functions within an enterprise. The role involves setting long-term goals, developing technical strategies, solving strategic problems, and driving transformational change. It requires strong leadership, communication, and planning skills, as well as the ability to manage risk, mentor staff, and oversee budgeting.

Senior Product Manager I, Flywheel - Sales

Company: HubSpot

Location: USA

Posted Nov 27, 2025

HubSpot's Flywheel Product team is spearheading GTM transformations by building and integrating AI and new products for internal teams, partners, and customers. The vision is to pioneer an AI-driven future where HubSpot's GTM engine operates with unparalleled intelligence and efficiency, empowering unprecedented growth. The role involves creating a shared vision, driving alignment, guiding new product ideas, understanding customer journeys, using data to improve experiences, building AI experiences, and collaborating with cross-functional teams.

Senior UX Designer

Company: ‎ConnectWise

Location: USA

Posted Nov 27, 2025

ConnectWise is a leading software platform for managed service providers (MSPs), offering tools for cybersecurity, monitoring, business management, and support services. The company is seeking a Senior UX/UI Designer to join the Platform UX Team and focus on scaling and evolving the Asio Design System. The role involves component design, craftsmanship, governance, and collaboration with cross-functional teams to create a seamless partner experience.

AE/Sr AE - New Logo

Company: EDB

Location: USA

Posted Nov 27, 2025

This role involves expanding enterprise accounts, driving growth, and leading sales initiatives in a dynamic environment. It requires expertise in market research, customized sales pitches, and strategic prospecting to achieve revenue targets.

Adobe Analytics - Senior Analyst

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The role of Adobe Analytics Senior Analyst involves maintaining the Adobe Analytics platform, providing reporting and analysis, and empowering teams with data insights. The ideal candidate should have 5+ years of experience, strong knowledge of JavaScript, HTML, and web data layer structures, and excellent analytical and communication skills.

Senior Account Executive - Public Sector

Company: EDB

Location: USA

Posted Nov 27, 2025

The Senior Account Executive role focuses on formulating and executing a strategy within the DoD market to drive revenue growth through outbound and inbound leads, building relationships with prospects and partners, establishing value propositions, developing account plans, and coordinating team efforts to close business.

Field and Events Marketing Manager

Company: NavVis

Location: USA

Posted Nov 27, 2025

NavVis is a global leader in reality capture and digital factory solutions, empowering people to build a better future by bridging the physical and digital worlds. The company is looking for an organizational talent to scale their event strategy and help fuel further growth, offering a competitive compensation package and a flexible work environment.

Wordpress Developer

Company: PLACE Corporate Careers

Location: Philippines

Posted Nov 27, 2025

PLACE is a real estate technology platform offering comprehensive services to agents and consumers, seeking skilled WordPress developers with competitive compensation and a rigorous hiring process emphasizing cultural fit and professional growth.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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