Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Senior Quality Assurance Nurse Manager

Company: Gravie

Location: Remote

Posted Nov 26, 2025

Gravie is a healthcare company focused on improving the way people purchase and access healthcare through innovative consumer-centric health benefit solutions. The Senior Quality Assurance Nurse role is critical in ensuring Gravie's clinical operations are compliant, efficient, and centered on delivering high-quality care to members. Gravie offers a unique benefits package and a mission-driven work environment.

Staff Software Engineer

Company: Earnest

Location: USA

Posted Nov 26, 2025

The job posting is for a Staff Software Engineer position at Earnest LLC in Oakland, CA. The role involves driving technical strategy, leading development of scalable lending products, and collaborating with cross-functional teams. The position is fully remote with a salary of $207,585 per year.

Senior React Native Engineer

Company: Nearform

Location: Poland

Posted Nov 26, 2025

Nearform is a digital and AI engineering consultancy seeking Senior Developers for a 6-month contract in Poland. The role involves modernizing enterprises with open creative software, building cloud-native solutions, and collaborating with client teams. The ideal candidate should have experience in React Native, JavaScript, Node.js, and PostgreSQL.

Data Analyst - Amazon

Company: Trafilea

Location: USA

Posted Nov 26, 2025

Trafilea is a tech-driven platform focused on transforming brand growth through AI and automation. The job description highlights responsibilities involving data analysis, market insights, and scaling brands across global e-commerce platforms. It emphasizes opportunities for growth, innovation, and collaboration with a diverse team, along with competitive benefits like remote work and a strong global presence.

Senior Research Scientist - Music

Company: Spotify

Location: Remote

Posted Nov 26, 2025

Spotify is seeking a Senior Research Scientist to join their ArtistFirst AI Music lab. The team pioneers state-of-the-art generative technologies for music, creating breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community.

Technical Lead - Golang

Company: Nearform

Location: Canada

Posted Nov 26, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in Canada. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, and development allowances, and a supportive work environment.

Senior Staff Software Engineer - Marketing Technology

Company: Gusto, Inc.

Location: Canada

Posted Nov 26, 2025

Gusto is a modern online people platform that helps small businesses with payroll, health insurance, 401k, HR, and team management tools. They are transitioning to an AI-native company and seeking a Senior Staff Software Engineer to lead the architectural evolution of their new MarTech stack. The role involves designing and building AI-driven personalization engines, integrating with marketing systems, and partnering cross-functionally.

Senior Data Scientist (Power Systems)

Company: Phaidra

Location: USA

Posted Nov 26, 2025

The job posting outlines responsibilities and qualifications for a role focused on developing electrical system ontology for data centers. The role involves creating tools for monitoring system telemetry, developing anomaly detection models, and collaborating with customer operations teams. The company seeks candidates with 3+ years of experience in electrical or power systems operations, a relevant degree, and strong problem-solving and communication skills.

Strategic Account Executive

Company: GitLab

Location: Sweden

Posted Nov 26, 2025

The role of a Strategic Account Executive at GitLab involves supporting large prospects and customers in the telecommunications space, providing account leadership, conducting sales activities, ensuring successful product adoption, generating qualified leads, expanding industry knowledge, preparing reports, contributing to root cause analysis, communicating with the team, utilizing a consultative approach, developing account plans, collaborating with marketing, and meeting customer needs. The role requires a desire to see customers benefit, high account management skills, experience selling into large organizations, excellent negotiation and presentation skills, and the ability to use GitLab.

Sr Reconciliation Representative

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 26, 2025

American Specialty Health Incorporated (ASH) is seeking a Senior Reconciliation Representative to join their Reconciliation department. The role involves reconciling claims, researching and resolving issues, and communicating with health plan payors. The position requires strong communication skills, attention to detail, and the ability to work remotely.

Senior Golang Software Engineer

Company: Nearform

Location: Italy

Posted Nov 26, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time position for a Senior Python Software Engineer based in Italy. The role involves designing and building applications using Golang, collaborating with clients, and working with distributed teams. Nearform provides competitive benefits, including remote work flexibility, annual bonuses, training allowances, and healthcare.

Real Estate Closing Manager

Company: Truehold

Location: USA

Posted Nov 26, 2025

The Closing Manager role is responsible for leading and executing all closing activities for real estate transactions across a portfolio. The role ensures accuracy, compliance, and operational excellence in the closing process. Key responsibilities include owning the end-to-end closing process, coordinating with internal and external teams, reviewing and validating closing documents, maintaining closing files, identifying and mitigating risks, leading final diligence checks, troubleshooting issues, and continuously improving closing procedures.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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