Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Expert Security Engineer - Security Controls Adoption & Assurance

Company: Jimdo

Location: Remote

Posted Nov 21, 2025

Jimdo is a growing, profitable company founded in 2007 that offers a GDPR-compliant website builder and various tools to help microbusinesses thrive. They are seeking a security expert to join their small team and help protect their people and assets from threats while ensuring secure business operations.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor offers a positive work environment with flexible remote options, competitive compensation, and a focus on customer success. The role involves sales and relationship building with B2B clients, aligned with core values of simplicity and purpose.

Senior Engineering Manager - Navigation SDK & Apps

Company: Mapbox

Location: Remote

Posted Nov 21, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware applications. The company has over 4 million registered developers and offers flexible, secure, and privacy-compliant solutions. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals, and is revolutionizing in-car experiences with technology.

Senior Meeting Planner (pharma agency exp required)

Company: EVERSANA

Location: USA

Posted Nov 21, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Senior Meeting Planner with experience in pharmaceutical meetings, strong organizational skills, and proficiency in CVENT and virtual meeting platforms.

Revenue Integrity Coding Billing Specialist

Company: Guidehouse

Location: USA

Posted Nov 21, 2025

The Revenue Integrity Coding Billing Specialist position is a fully remote role that provides revenue cycle support services. The role involves reviewing and resolving Medicare and third-party payer accounts, performing charge master reconciliation audits, and ensuring compliance with billing guidelines. The position requires 5+ years of Revenue Integrity experience, coding certifications, and expertise in ICD-10, CPT, and HCPCS Level II coding.

Payments Business Development Manager

Company: Blackbaud

Location: USA

Posted Nov 21, 2025

Blackbaud is seeking a Payments Business Development Manager to promote their integrated payment solutions to third-party platforms, expand market share, and drive revenue growth. The role involves developing a go-to-market strategy, identifying potential partners, negotiating deals, and supporting partner onboarding and success.

Video Editor/Motion Graphics Designer

Company: Storm Ideas

Location: USA

Posted Nov 21, 2025

The job posting describes a fully remote, full-time contractor position with Storm Ideas, a company that works with globally recognized brands in US entertainment. The role involves producing high-quality video content using Adobe Suite, working with the latest hardware and software, and collaborating with an international team. The company values creativity, innovation, and embracing emerging technologies like AI.

Senior Manager - Community and Social Engagement

Company: Monarch Money

Location: Remote

Posted Nov 21, 2025

Monarch is a personal finance platform aiming to simplify financial complexity, offering a remote work environment with competitive benefits and a focus on community engagement. They seek a Sr Manager to drive growth through social media and community strategies.

Senior Software Engineer - Automation

Company: Canva

Location: Australia

Posted Nov 21, 2025

The job description is for a senior engineer role at Canva's Technology Experience group, focusing on leading complex transformation initiatives, driving automation projects, architecting scalable solutions, and integrating AI technologies. The role involves technical leadership, mentoring, stakeholder management, and shaping team direction. Canva offers a flexible work environment, equity packages, inclusive parental leave, and a focus on AI as a powerful amplifier of creativity.

Producer

Company: Storm Ideas

Location: South Africa

Posted Nov 21, 2025

The job posting describes a remote Product role at Storm Ideas, a company that creates social media content for US entertainment clients. The role involves ideation, production management, and content strategy. Storm Ideas embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for employees to contribute ideas.

Producer (Graphic Design Specialisation)

Company: Storm Ideas

Location: USA

Posted Nov 21, 2025

The job posting describes a fully remote Product role at Storm Ideas, a company that creates engaging social content for major US TV and entertainment brands. The role involves creative ideation, production management, and content strategy. Storm Ideas embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for employees to contribute ideas.

Graphic Designer

Company: Storm Ideas

Location: USA

Posted Nov 21, 2025

This job posting highlights a competitive salary, remote work flexibility, collaboration with top global brands, and opportunities to work with cutting-edge technology like AI. It emphasizes creativity, innovation, and a supportive team environment with clear career development paths.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

Related Pages