Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Head of Agency Partnerships

Company: n8n

Location: Europe

Posted Nov 20, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees across Europe and the US. n8n has cultivated a strong community of over 650,000 active developers, earned 145k+ GitHub stars, and raised $240m in funding to date. The company is now hiring a Head of Agency Partnerships to scale its agency partner program and drive self-serve revenue and retention.

Social Media Chat & Phone Sales

Company: Chat Assassins

Location: Latin America ONLY

Posted Nov 19, 2025

Becoming a Chat Assassin offers high-level English speakers in Latin America a stable USD income, remote work, and career growth opportunities. The role involves starting conversations, follow-ups, phone calls, and sales to sell coaching programs. Chat Assassins provides training, mentorship, and various benefits to support personal and professional development.

Website Copywriter

Company: Gcore

Location: Poland,Cyprus,Serbia,Georgia,Uzbekistan

Posted Nov 20, 2025

Gcore is an international cloud and edge leader seeking a Website Copywriter to own website content quality and page creation. The role involves refining AI-generated content, creating high-converting website pages, and collaborating with product, design, and SEO teams. Gcore offers competitive benefits and a flexible work environment.

Senior Software Engineer in Test (mobile)

Company: InPost

Location: Poland

Posted Nov 20, 2025

InPost is a European out-of-home delivery company with a large network of intelligent lockers, providing fast, convenient, and secure delivery options. They are committed to sustainable and efficient delivery solutions, with a focus on continuous quality improvements and test automation.

Business Analyst - German Speaker

Company: Cytora

Location: UK

Posted Nov 20, 2025

The text describes the merger of Cytora and Applied Systems, highlighting their combined impact on the insurance industry through digital transformation. It outlines a business analyst role with responsibilities, requirements, remote work flexibility, competitive benefits, and commitment to diversity.

Expert Writer - Medical Content Development

Company: EVERSANA

Location: Remote

Posted Nov 20, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They serve clients ranging from biotech startups to established pharmaceutical companies. The company values diversity, inclusion, and patient-centricity, and is looking for team members who care deeply about EVERSANA, its people, clients, and patients.

Brand Designer

Company: Zerion

Location: Europe

Posted Nov 20, 2025

This job posting seeks a creative Brand Designer to elevate Zerion's visual identity across products and channels. The role involves shaping brand perception, maintaining consistency, and integrating AI tools. Requirements include experience in fintech/web3 branding, proficiency in design tools, and fluency in English. The company highlights its growth metrics, competitive benefits, and remote work flexibility as key attractions.

Phone and Chat Sales Representative

Company: Chat Assassins

Location: Latin America ONLY

Posted Nov 19, 2025

The job posting is for a 100% remote work from home position in sales and cold calling. The role involves engaging with potential customers, qualifying prospects, converting them into long-term business relationships, and providing exceptional customer service. The company offers thorough sales training programs, mentorship, and a clear career path for growth. The position requires proven experience in cold calling or similar sales roles, excellent communication skills, and a positive attitude.

Senior Data Engineer

Company: phData

Location: Latin America

Posted Nov 20, 2025

The job posting seeks a Software Engineer, Data Engineer, or Data Analyst with 4+ years of experience in developing end-to-end technical solutions, programming in Java, Python, or Scala, and working with core cloud data platforms like Snowflake, AWS, Azure, Databricks, and GCP. Strong SQL skills, client-facing communication, and a 4-year degree in Computer Science are required. Preferred experience includes production in core data platforms, cloud and distributed data storage, data integration technologies, multiple data sources, software development lifecycle, automated data transformation, and workflow management.

Sr. Android Engineer (Platform)

Company: Welltech

Location: Cyprus

Posted Nov 20, 2025

Welltech is a global leader in the health and fitness industry with over 200 million installs across five life-changing apps. They are seeking a mobile app platform architect to build a scalable platform from scratch, setting company-wide standards and shaping how millions experience wellness. The role involves designing and implementing core platform solutions, empowering product teams, and owning the mobile infrastructure blueprint.

Sr Manager Construction Strategy

Company: Autodesk

Location: UK

Posted Nov 20, 2025

Autodesk is seeking a Senior Manager of Construction Strategy to help shape strategies and uncover opportunities for Autodesk Construction Cloud in the EMEA region. The role involves crafting strategies, building relationships, and collaborating with cross-functional teams to drive impact and help customers succeed.

Senior Account Manager

Company: MEDiSTRAVA

Location: USA

Posted Nov 20, 2025

The Senior Account Manager role at MEDiSTRAVA within Inizio Medical offers a fantastic opportunity to join the Medical Analytics and Innovation team. The role involves project and client management for data insights, technology strategy, and AI projects, with a focus on Real World Insights Hyperlocal iNSIGHTS Congress iNSIGHTS Congress iMPACT projects. The ideal candidate should have a life science-related degree, experience in medical communications or pharmaceutical marketing, and excellent project management skills.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

Related Pages