Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Staff Content Designer - Evidence and Messaging Systems
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The role involves ensuring members have the right information to discover and decide on content. Success is measured by members effortlessly understanding if a title is right for them and seamlessly planning for and engaging with timely content.
Games Reliability Manager
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking an experienced Game Reliability Manager to ensure their games meet high standards of quality and technical health. The role involves collaborating with various teams to uphold and advance reliability standards, manage incident response, and drive continuous improvement processes.
Software Engineer L4/L5 - Model Serving Systems, Machine Learning Platform
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix promotes its leadership in entertainment services and AI innovation, highlighting opportunities for engineers to develop scalable systems and contribute to ML/AI advancements. The role emphasizes cross-functional collaboration, technical expertise, and comprehensive benefits.
Security Engineer (L4) - Identity
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a skilled Identity and Access Management (IAM) engineer to design and build security solutions for its global workforce and partners. The role requires expertise in IAM fundamentals, experience with vendor IAM solutions, and strong communication skills.
Senior Software Engineer in Test (mobile)
Company: InPost
Location: Poland
Posted Nov 19, 2025
InPost is a European out-of-home delivery company with a large network of intelligent lockers, providing fast, convenient, and secure delivery options. They are committed to sustainable and efficient delivery solutions, with a focus on continuous quality improvements and test automation.
Manager - Data Protection
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding globally and into new products like games. Netflix is committed to fostering user trust and transparency while balancing business needs. The Privacy & Data Protection Engineering team ensures responsible data use and provides confidence that privacy and security risks are managed across the company.
Support Solutions Engineer - Big Data (L5)
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Engineering Support Organization empowers Data Platform Engineering to scale customer support effectively. The role is a Support Solutions Engineer position based in Warsaw, requiring experience in big data technologies and customer-facing engineering support.
Senior Software Engineer
Company: Snapsheet
Location: USA
Posted Nov 19, 2025
Snapsheet is an industry-leading tech company seeking a Senior Software Engineer to join one of two core teams. The company offers a modern, scalable platform for claims processing and is looking for a candidate with 5+ years of full-stack web development experience, proficiency in Ruby on Rails and React, and a commitment to quality and technology.
PCI Compliance Consultant
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a growing IT services company seeking a PCI SME with expertise in compliance assessments and security standards. The role involves consulting, reporting, and team collaboration with competitive benefits and professional development opportunities.
Machine Learning Scientist (L4/L5) - Studio Media Algorithms
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Studio Media Algorithms team focuses on innovation to enhance creator tools and increase member value. The company is seeking a Research Scientist with expertise in computer vision, natural language processing, or computer graphics to develop core algorithms for content creation tools.
Machine Learning Engineer 5 - Platform Forecasting & Optimization
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Machine Learning Engineer to join their data organization and work on improving the performance, reliability, and efficiency of their infrastructure systems. The ideal candidate will have experience in developing and implementing machine learning models, working with large distributed cloud systems, and optimizing infrastructure footprint.
CMMC Certified Professionals
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a successful IT services company established in 1988, offering a wide range of services including cybersecurity, compliance, and testing. They are seeking a part-time CMMC Cybersecurity Maturity Model Certification Consultant to help clients achieve and maintain CMMC compliance levels 1-4. The ideal candidate should have over 5 years of experience in cybersecurity consulting, specializing in DoD contracts and CMMC implementation.