Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Security Software Engineer (L5) - Workforce Security
Company: Netflix
Location: USA
Posted Nov 17, 2025
This text describes Netflix's workforce security team, a role for a Security Software Engineer, required skills, compensation structure, benefits, and company culture. It emphasizes security controls, collaboration, and inclusive practices.
QA Manager - Studio Development Games
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking an experienced Quality Assurance (QA) Manager to join their Game Studio and ensure high-quality testing standards for new games on their platform. The role involves leading multiple QA teams, building external QA partnerships, and ensuring Netflix-developed games meet quality standards. The ideal candidate should have extensive experience in gaming QA, technical requirements testing, and iOS/Android testing.
Software Engineer L4/L5 - Data and Feature Infrastructure, Machine Learning Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages machine learning and artificial intelligence to personalize content recommendations, optimize content slate, and improve various business initiatives. They are seeking to build a next-generation ML data and feature platform to improve the productivity of ML practitioners and enable sharing of datasets across various ML domains.
Machine Learning Engineer - AI for Member Systems
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a passionate and talented Machine Learning Engineer to join their AI for Member Systems team. The role involves collaborating with cross-functional teams to develop and implement machine learning algorithms that improve personalization, recommendations, and member experiences. The ideal candidate should have 5+ years of experience in applying machine learning in an industrial setting, a PhD or Masters in a related field, and expertise in machine learning algorithms and frameworks.
Director of Engineering - Games Player Experiences
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Games Player Experience team is focused on enabling members to find and engage with exciting new interactive and game experiences on Netflix. The company is seeking a Director of Engineering to lead several teams of high-performing engineers to deliver best-in-class experiences for both players and game developers.
Technical Director - Internal Game Studio (ISX2)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a Technical Director to lead a new transmedia gaming experience on their CloudGaming platform. The role involves assembling and managing a world-class engineering team, making technology decisions, and ensuring alignment with Netflix's platform technologies. The company values integrity, excellence, respect, inclusion, and collaboration.
Senior Game Producer - Narrative
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a Senior Game Producer Narrative to join their dynamic Games Production team. The role involves guiding development teams, fostering innovation, and ensuring high-quality player experiences. The position is remote with a preferred PST time zone and offers a competitive compensation package.
UI Engineer (L5) - Content & Business Products
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is constantly innovating to entertain the world and improve content production and member experiences. Engineering teams work on scaling and innovating content production, building products and services to optimize and automate the content creation process, and supporting enterprise needs. The company values diversity, inclusion, and high standards of conduct and performance.
Analytics Engineer 5 - Application Quality of Experience
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a seamless, high-quality streaming experience across a wide range of devices. The Client Data Science & Engineering team uses large datasets to generate insights about the end-to-end user experience and systems. The company is seeking an analytics engineer to improve App QoE instrumentation and monitoring.
Machine Learning Scientist (L5) - Content and Studio
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Studio Production team within Data Science and Engineering develops analytics and machine learning tools to support decision-making in content finance and production planning. They are seeking an experienced ML scientist to build ML solutions for self-service analytics of structured and unstructured data.
Data Scientist 5 - Availability
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company relies on extensive technical infrastructure to deliver a great member experience. The role of a Senior Data Scientist focused on Infrastructure Availability involves developing metrics, partnering with various teams, and making recommendations to improve system reliability and availability.
TV UI Engineer (L5) - Games Player Experiences
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix seeks a senior TV UI engineer to innovate Game Player experiences, emphasizing collaboration, accessibility, and inclusive culture. The role involves building scalable, performant code and driving cross-functional initiatives.