Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Content Strategist
Company: Metalab
Location: Remote
Posted Nov 16, 2025
The job posting is for a content strategist or UX writer to work on product content, interface copy, and content systems for an agency. The role involves collaborating with designers, researchers, engineers, and clients to shape language and structures for digital products. The ideal candidate has 5+ years of experience in content strategy or UX writing, a strong portfolio, and skills in running workshops and defining content standards.
Sr. Performance Marketing Specialist
Company: Lingraphica
Location: Remote
Posted Nov 16, 2025
Lingraphica seeks a Sr. Performance Marketing Specialist to lead paid media campaigns, emphasizing data-driven strategies and cross-functional collaboration. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.
Key Client Consulting Partner Energy and Utilities
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
The job posting is for a Key Client Partner position within the Energy Providers practice at Guidehouse. The role involves driving growth and customer satisfaction by crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting services to Investor-Owned Utilities. The ideal candidate will have extensive experience in key client business development and account management in the Energy and Utility sector, with a proven track record of developing and growing key client accounts. The position offers a competitive compensation package and benefits.
Technical Account Manager - Global Partner Programs
Company: Blackbaud
Location: Remote
Posted Nov 16, 2025
The role is for a Partner Technical Account Manager who will support the ISV program strategy, collaborate with partners, and act as the primary technical point of contact. The ideal candidate should have technical knowledge, experience with ISV ecosystems, and strong problem-solving skills.
Senior Scrum Master
Company: Green Dot Corporation
Location: Remote
Posted Nov 16, 2025
Green Dot Corporation is seeking a Scrum Master to lead Agile delivery for cross-functional product and engineering teams. The role involves facilitating Scrum ceremonies, removing impediments, driving continuous improvement, and working closely with the product development team to ensure high-quality product delivery. The company promotes diversity, offers equal opportunity, and provides reasonable accommodations for candidates.
Strategic Operations Program Manager
Company: iRhythm
Location: USA
Posted Nov 17, 2025
iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is looking for a Senior Project Manager to lead large-scale cross-functional projects, drive operational excellence, and collaborate with diverse teams to deliver strategic initiatives.
Sr API Engineer (Data Platform)
Company: Henry Schein One
Location: Remote
Posted Nov 16, 2025
This job posting describes a senior data platform engineer role with responsibilities including API development, pipeline optimization, team collaboration, and mentorship. It highlights technologies like Python, Spark, and Kafka, along with qualifications and a competitive salary range of $115,000-$150,000. The position offers benefits like healthcare coverage, 401K matching, and career growth opportunities within a healthcare tech company.
Salesforce Technical Project Manager
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
The job posting is for a Project Manager position at Guidehouse, leading Salesforce Solutions delivery. The role requires strong Salesforce platform expertise, project management experience, and the ability to obtain and maintain a Federal or DoD Public Trust. The position offers competitive compensation and a comprehensive benefits package.
Sales Trader
Company: SFOX
Location: Remote
Posted Nov 16, 2025
The job posting is for a dynamic and experienced Sales Trader with a strong background in cryptocurrency markets. The ideal candidate will have a deep understanding of digital assets, liquidity sourcing, and institutional client engagement. Responsibilities include executing trades, managing client relationships, providing market insights, and collaborating with the trading desk. Requirements include 3+ years of experience, familiarity with crypto products, proven track record of building client relationships, and strong analytical and communication skills.
Director of Customer Success Management
Company: Hostaway
Location: Remote
Posted Nov 16, 2025
Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Director of Customer Success Management to lead the customer success organization into its next phase of growth. The role involves taking ownership of the customer success function, building strong client relationships, driving key metrics, and leveraging AI to scale the CS function. Hostaway offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
SailPoint Engineer
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
The job posting is for a Software Development and Support role in the Software Development amp Support job family. The role requires strong knowledge of SailPoint, experience in designing and implementing IAM or cloud-based applications, and the ability to obtain a Public Trust clearance. The position offers a competitive salary range and a comprehensive benefits package.
Senior Software Engineer - GraphQL
Company: Reddit
Location: Remote
Posted Nov 16, 2025
The job posting describes a remote-friendly role at Reddit for a GraphQL engineer. The role involves working on the foundational platform for Reddit's GraphQL infrastructure, improving functionality, scalability, and efficiency. The ideal candidate has experience in designing and developing large-scale distributed backend systems, proficiency in Go, and experience with cloud infrastructure. The position offers comprehensive healthcare benefits, 401k match, family planning support, gender-affirming care, mental health benefits, flexible vacation, and paid parental leave.