Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Staff Technical Program Manager - Carrier Integrations
Company: Shippo
Location: USA
Posted Nov 15, 2025
Shippo is a shipping platform that connects merchants to carriers worldwide through a simple API. The company offers competitive shipping rates, label printing, automated international documents, shipment tracking, and returns process facilitation. Shippo aims to make merchants successful through world-class shipping solutions and level the playing field for ecommerce businesses.
ABM Growth Marketer
Company: Athennian
Location: USA
Posted Nov 15, 2025
Athennian is a company that helps legal, finance, and tax teams manage business entities and corporate structures. They are looking for a growth-focused individual to own the execution engine for demand creation. The role involves designing and executing account-based campaigns, building multichannel sequences, deploying AI agents, and conducting strategic outbound calling campaigns. The ideal candidate should have experience in growth marketing, SDR, or RevOps roles, and be proficient with marketing automation platforms and outbound tools.
Customer Success Program Manager (Scale)
Company: Panoptyc
Location: Philippines
Posted Nov 15, 2025
Panoptyc is a remote company revolutionizing loss prevention using visual AI and manual reviewers. They are seeking a Customer Success Manager to scale customer experiences through data automation and operational excellence. The role involves managing customer lifecycle, using data analytics, building scalable programs, creating dashboards, and collaborating cross-functionally. Strong data and operational skills are required, including proficiency with SQL, BI tools, and HubSpot.
Solutions Architect
Company: One Model
Location: UK
Posted Nov 15, 2025
One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.
Product Analytics Implementation Specialist
Company: Leonardo.Ai
Location: Australia
Posted Nov 15, 2025
LeonardoAI is advancing its generative AI platform to empower users with intuitive tools for creating high-quality images and videos. They are seeking a Product Analytics Implementation Specialist to help teams make data-informed decisions by validating event data across various tools and improving tracking processes. The role involves collaborating with engineers, documenting standards, and providing reliable data to support decision-making.
Sr. Manager - Enterprise Sales
Company: Zapier
Location: North America
Posted Nov 15, 2025
Zapier is a company that builds automation software to help businesses scale. They are hiring a Senior Sales Manager to lead their Enterprise Sales team, focusing on selling AI Orchestration platform offerings to customers worldwide. The role involves leading a team, recruiting talent, coaching, building relationships, driving sales operations, and contributing to the sales strategy. Zapier values diversity, inclusion, and remote work, and they have a nonstandard application process to promote equity.
Solutions Architect
Company: One Model
Location: USA
Posted Nov 15, 2025
One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.
Senior Product Manager - Personalization
Company: Spotify
Location: North America
Posted Nov 15, 2025
Spotify is seeking a Senior Product Manager to lead their AI Safety Platform team. The role involves driving product vision, strategy, and roadmap for AI safety, partnering with engineering and research teams, defining multimodal safety capabilities, and building data-driven feedback loops. The ideal candidate has experience in trust & safety systems, AI safety, and can balance internal customer needs with technical realities.
Senior Infrastructure Engineer
Company: KoBold Metals
Location: USA
Posted Nov 15, 2025
KoBold Metals is a leading mineral exploration company that uses AI models and novel sensors to discover high-quality copper deposits with less capital than the industry average. The company has a portfolio of over 60 projects and is backed by prominent investors. KoBold is seeking an Infrastructure Engineer to build reliable, scalable infrastructure that supports data-driven exploration insights.
Senior Software Engineer - MetaMask (Accounts Framework)
Company: Consensys
Location: USA
Posted Nov 15, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CoFounder of Ethereum. They have pioneered technological developments within the web3 ecosystem through their product suite including MetaMask, Infura, Linea, Diligence, and Phosphor. Consensys aims to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Staff Product Manager - AI Eval Platform
Company: Dropbox
Location: USA
Posted Nov 15, 2025
This job description outlines a Staff Product Manager role focused on AI evaluation frameworks at Dropbox, requiring expertise in metrics, cross-functional collaboration, and technical fluency. Responsibilities include defining evaluation systems, building measurement platforms, and ensuring AI quality standards. The role demands 10+ years of experience in ML/AI evaluation and strong communication skills.
Revenue Operations Manager
Company: LI.FI
Location: EMEA
Posted Nov 15, 2025
LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company is passionate about enabling a fairer, more decentralized world and cares about user experience. They are looking for a Revenue Operations Manager to bring clarity and structure to their complex revenue ecosystem, spanning both on-chain and off-chain income streams.