Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Staff Software Engineer
Company: Check
Location: USA
Posted Nov 15, 2025
This job description highlights opportunities to impact real-world problems, work with cutting-edge technologies like Python, React, and AWS, and contribute to a collaborative team environment. It emphasizes growth, innovation, and comprehensive benefits including competitive compensation, remote work flexibility, and professional development opportunities.
Software Engineer- Video Signalling (Java and Rust)
Company: Twilio
Location: Ireland
Posted Nov 15, 2025
The job posting is for a Software Engineer position at Twilio to design, build, and optimize the core signalling infrastructure for realtime video communications. The role involves collaborating with cross-functional teams, ensuring high performance and reliability, and staying current with advancements in video technologies.
Sr Software Engineer Frontend
Company: Trafilea
Location: Latin America
Posted Nov 15, 2025
Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and 500+ talents across 19 countries. Trafilea builds and scales its own DTC brands while helping ambitious talent grow. They are looking for a Senior Frontend Engineer to craft cutting-edge user experiences for their globally loved DTC brands.
Senior Backend Engineer
Company: Apollo.io
Location: Remote
Posted Nov 15, 2025
The job description for a Senior Backend Engineer at Apollo emphasizes a collaborative, learning-focused environment. The role involves designing scalable backend endpoints, gathering product requirements, driving full software development lifecycles, mentoring others, and effectively communicating with various teams. The company values quality, performance, and innovation, and seeks candidates with extensive backend development experience, strong problem-solving skills, and familiarity with modern technologies like React, Ruby on Rails, and Kubernetes.
Lead Web Engineer
Company: Green Dot Corporation
Location: Remote
Posted Nov 15, 2025
Green Dot Corporation is seeking a Lead Web Engineer to join their Consumer Engineering Team. The role involves architecting and developing enterprise-grade web applications using modern frameworks and cloud-native technologies. The ideal candidate should have 8+ years of web development experience, expertise in React or Angular, and experience with Azure Cloud services. The position offers a competitive salary range of $97,100 to $145,500 per year.
Senior Infrastructure Engineer
Company: BlueVoyant
Location: Remote
Posted Nov 15, 2025
BlueVoyant is seeking a skilled multicloud Infrastructure Engineer to lead infrastructure projects across AWS, Azure, and GCP. The role involves close coordination with team leads, product management, and engineers to design and deliver secure, scalable, and high-availability infrastructure services. The ideal candidate will thrive in a fast-paced environment, collaborate with cross-functional teams, and have expertise in Linux, scripting, configuration management, and container-based deployment technologies.
Lead ETL Engineer_Datawarehouse
Company: Green Dot Corporation
Location: Remote
Posted Nov 15, 2025
Green Dot is seeking a Lead Data Warehouse Developer to join their team in building a next-generation cloud-hosted data platform. The role involves architecting and maintaining data stores, designing data movement pipelines, developing scalable frameworks, and leading data governance capabilities. The company offers a Work from Anywhere model and values diversity and inclusion.
Senior Solutions Architect
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
The Solutions Architecture team at ExtraHops focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting hands-on learning sessions with customers.
Lead Product Manager
Company: Green Dot Corporation
Location: Remote
Posted Nov 15, 2025
Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong culture. The role involves managing end-to-end product planning and execution for Green Dot products and services, working closely with internal and external stakeholders, and ensuring technical and business requirements are met.
Senior Backend Engineer - PHP/Go
Company: Hostaway
Location: Remote
Posted Nov 15, 2025
This job posting highlights Hostaway's growth as a market-leading SaaS company offering remote roles for European candidates. The position emphasizes collaboration with key partners, technical challenges, and benefits like competitive pay, equity, remote work flexibility, and a dynamic international team culture.
Strategic Account Executive
Company: GitLab
Location: Israel
Posted Nov 15, 2025
The role of a Strategic Account Executive involves supporting GitLab's strategic large prospects and customers, providing account leadership, conducting sales activities, ensuring successful product rollout and adoption, generating qualified leads, expanding industry knowledge, preparing reports, contributing to root cause analysis, communicating lessons learned, utilizing a consultative approach, developing account plans, collaborating with marketing, and utilizing GitLab.
Staff Fullstack Engineer (Python/Vue.js) - AI Engineering: Duo Chat
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 15, 2025
This job posting is for a role at GitLab working on AI-driven capabilities, specifically the Duo Chat group. The role involves boosting AI capabilities, integrating tools like Google Vertex AI, and shaping the roadmap. The ideal candidate will have experience with Ruby on Rails, Python, GraphQL, RSpec, and large language models. The role is remote and collaborative, with a focus on code quality, testing, and developing new tools.