Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Account Executive
Company: Hometap
Location: USA
Posted Nov 14, 2025
Hometap is seeking an ambitious and empathetic Account Manager, also called an Investment Manager, to join their sales team. The role involves connecting with homeowners interested in a Hometap investment, educating them on the product, and guiding them through the application process. The position requires 3+ years of sales experience, empathy, excellent communication skills, and the ability to thrive in a fast-paced environment. Hometap offers competitive compensation, meaningful equity, and a collaborative team-oriented approach.
Vice President & Head of Product
Company: Gravie
Location: Remote
Posted Nov 14, 2025
Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Vice President and Head of Product for their level-funded solution, who will lead the vision, strategy, and execution of the product roadmap. The ideal candidate should have 10+ years of product management experience, including 5+ years in leadership roles, and a deep understanding of healthcare and health insurance.
Senior Software Development Engineer (C#) - Core Integrations Team
Company: Access Softek
Location: Remote
Posted Nov 14, 2025
Access Softek is seeking a Senior Software Development Engineer passionate about building services that make people's financial lives easier. The role involves designing, implementing, and supporting backend services and APIs, contributing to the main backend service, inspecting and refactoring existing solutions, creating automated tests, and participating in deployment sessions. The company values developers who complete work on time, are self-motivated, proactive, polite, and work well in a team. They offer a remote-friendly role, flexible working hours, experienced development teams, long-term employment, competitive salary, paid vacation and days off, paid sick leave, internal medical insurance, mental health coverage, compensation for training and education, community of practice, provision of computer equipment, internet compensation, and other benefits.
Senior Product Designer
Company: Douro Labs
Location: Remote
Posted Nov 14, 2025
The job posting is seeking an experienced Senior Product Designer to join a well-rounded team and work on crafting world-class interfaces for complex ecosystems. The role involves leading UI design, building a scalable design system, collaborating with engineers, and applying design thinking to data-heavy experiences. The position is remote worldwide, with a focus on fast-paced, ambiguous environments and strong communication skills.
Principal Product Manager - Navigation
Company: Mapbox
Location: Remote
Posted Nov 14, 2025
Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They work with automotive partners to bring mobile app development aspects into in-vehicle navigation and infotainment. The company values high-performing, creative individuals and emphasizes an environment of teaching and learning.
Staff Software Developer - Scheduling
Company: Jane App
Location: Canada
Posted Nov 14, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and work-life balance. The company is looking for a Staff Software Developer to join their Scheduling team and help modernize their scheduling architecture.
Exploration Geologist
Company: KoBold Metals
Location: Remote
Posted Nov 14, 2025
KoBold Metals is a leading mineral exploration company that uses AI models and novel sensors to guide exploration programs. They have made significant discoveries with less capital than the industry average and have a portfolio of over 60 projects with potential for high-quality discoveries. The company is privately held and has investors from various sectors.
Signing & Funding Coordinator
Company: Hometap
Location: USA
Posted Nov 14, 2025
Hometaps is seeking an experienced Signing & Funding Coordinator to streamline investment closing operations while maintaining strong customer service. The role involves collaborating with various teams, building relationships with vendors, scheduling signing appointments, monitoring closings, and identifying process improvements. The ideal candidate has 1+ years of experience in a related role, a strong commitment to customer service, attention to detail, and the ability to work under pressure.
People Solutions Partner
Company: Zepz
Location: Remote
Posted Nov 14, 2025
The role is for an experienced HR professional to lead and manage diverse projects at Zepz. The ideal candidate will have a strong background in commercial HR, be a natural problem-solver, and have experience delivering strategic priorities in a fast-paced consumer-led business. The role involves OKR delivery, stakeholder management, data analysis, process improvement, end-to-end OKR ownership, change management, budget and risk management, status updates, and ensuring a positive employee experience.
Platform Support Manager
Company: Saviynt
Location: USA
Posted Nov 14, 2025
This text describes a Manager Platform Support role with responsibilities in operational excellence, process optimization, performance management, and team leadership. It outlines qualifications requiring experience in SaaS support, technical proficiency, and compliance frameworks like FedRAMP.
Engineering Manager - Web App
Company: Shippo
Location: Remote
Posted Nov 14, 2025
Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and a streamlined experience. The company is looking for an Engineering Manager to lead a team responsible for the Order Management system, which powers merchants' ability to manage, fulfill, and track their orders. The role involves setting technical direction, driving execution, growing engineers, and partnering with Product and Design to define roadmaps and deliver high-impact features.
Senior Exploration Geologist
Company: KoBold Metals
Location: Remote
Posted Nov 14, 2025
KoBold Metals is a leading mineral exploration company that uses AI models and novel sensors to guide exploration programs. They have made significant discoveries with less capital than the industry average. The company is seeking a Senior Exploration Geologist to lead evaluations of potential properties, generate targets, and design field programs. The ideal candidate will have strong technical knowledge, excellent analytical skills, and experience in the mineral exploration industry.