Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Account Executive
Company: ElevenLabs
Location: Japan
Posted Nov 13, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an Account Executive to scale their business in Japan.
Senior Product Manager - Outage Management
Company: Kraken
Location: USA
Posted Nov 13, 2025
Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Senior Product Manager to define how Kraken supports utilities in preparing for managing and communicating during outages. The role involves shaping an integrated suite of AI-powered products and experiences to improve the customer experience for utility partners.
Learning Experience Designer - ELA & STEM
Company: Newsela
Location: Remote
Posted Nov 14, 2025
The role is for a skilled Learning Experience Designer to develop high-quality English Language Arts instructional content and activities, focusing on creating engaging and pedagogically sound content for diverse learners. The ideal candidate will have experience in curriculum standards, pedagogical best practices, and children's media engagement habits.
Director of Education (EDU) Sales
Company: Guidebook
Location: USA
Posted Nov 14, 2025
Guidebook is an event management software company that helps organizations create mobile apps for events, campuses, and training. They are seeking a Director of Education Sales to drive revenue growth in the higher education market. The role involves direct selling, strategic leadership, and partnership with marketing and product teams.
Technical Support Engineer
Company: Magnet Forensics
Location: UK
Posted Nov 13, 2025
Magnet Forensics, a global leader in digital forensics, seeks a Technical Support Engineer to join their innovative team. The role involves providing advanced technical support, collaborating with teams, and ensuring customer satisfaction. The company offers competitive compensation, benefits, and a commitment to diversity.
Product Manager - Vertically Integrated Utilities
Company: Kraken
Location: USA
Posted Nov 13, 2025
Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Product Manager to define how Kraken supports Vertically Integrated Utilities. The role involves collaborating with teams to deliver client outcomes and business value, making Kraken the platform of choice for utilities.
Account Manager – Public Sector Sales
Company: Magnet Forensics
Location: UK
Posted Nov 14, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for an Account Manager to manage and grow new and existing customers. The role involves developing territory plans, prospecting for new clients, conducting marketing lead qualification, preparing presentations, managing product trial lifecycle, maintaining accurate sales records, and conducting ongoing customer needs analysis. The company values care, ownership, dedication, and evolution, and offers a competitive compensation range.
Security GRC Program Manager - Third Party
Company: Stripe
Location: USA
Posted Nov 14, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company's mission is to increase the GDP of the internet. The Security GRC team at Stripe is responsible for various functional areas, including security governance, risk, compliance, and third-party security risk assessment. The Security GRC Program Manager position will have the ability to influence the continuous buildout of the TPSRA program, including developing policies, standards, and processes to support the program.
Human Experience Operations Specialist
Company: Loka, Inc
Location: Colombia
Posted Nov 14, 2025
Loka is a globally distributed tech consultancy based in Silicon Valley that helps clients launch innovations to address climate change, cancer, and education. They work with startups and major brands, guided by the belief that mission matters. Loka was recently recognized by AWS as Innovation Partner of the Year. They are seeking a Human Experience Operations Administrator to join their team in Colombia, with responsibilities including regional administrative tasks, managing inventories, budget, and logistics, and developing and executing remote and in-person events.
Project Manager
Company: Insight
Location: UK
Posted Nov 13, 2025
Insight Enterprises seeks a UC Project Manager to lead digital transformation projects, offering growth opportunities and a supportive work environment with long-term employee retention. The role involves managing complex projects and contributing to team success while aligning with the company's core values of innovation and collaboration.
Sr. GTM Recruiter
Company: Saviynt
Location: USA
Posted Nov 14, 2025
Saviynt's AI-powered identity platform helps organizations manage access and protect digital assets while driving efficiency. The company seeks a GTM Talent Acquisition Partner to recruit top talent, emphasizing innovation, diversity, and growth opportunities in a dynamic tech environment.
Senior Staff Machine Learning Engineer - Relevance and Personalization
Company: Airbnb
Location: USA
Posted Nov 14, 2025
The text describes a role in Airbnb's Relevance and Personalization team, focusing on shaping the discovery experience for global users. The team works on AI and machine learning projects, collaborating with cross-functional partners to develop solutions for Airbnb's marketplace. The role requires extensive experience in applied ML/AI and strong programming and data engineering skills.