Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Content Marketer - Content Offers

Company: HubSpot

Location: USA

Posted Dec 17, 2025

This text promotes a content marketer role within HubSpot's award-winning Media Team, highlighting opportunities to create lead-generation content using AI tools and collaborate across teams. It emphasizes creativity, technical skills, and a proactive mindset for success in fast-paced environments.

Senior Fullstack Engineer II

Company: Khan Academy

Location: USA

Posted Dec 17, 2025

Khan Academy promotes equitable education through a nonprofit mission, offering diverse roles and benefits. They emphasize diversity, inclusion, and impactful learning solutions with competitive compensation and a global impact focus.

Applied Scientist

Company: KoBold Metals

Location: USA

Posted Dec 17, 2025

The text highlights KoBold's innovative approach to mineral exploration using AI and sensor technology, emphasizing their success in discovering high-value deposits and their mission to revolutionize the industry. It outlines a technical role requiring expertise in data science, hardware development, and geospatial analysis, with competitive compensation and remote work opportunities.

Central Product Sales Strategy and Operations Lead

Company: Stripe

Location: USA

Posted Dec 17, 2025

Stripe seeks a strategic leader to drive global operations and growth across product sales pillars. The role involves collaborating with cross-functional teams, analyzing operational issues, and developing scalable processes to enhance business performance and strategic initiatives.

Data Engineering Manager

Company: Linkwell Health, Inc.

Location: USA

Posted Dec 17, 2025

Linkwell Health is seeking a Data Engineering Manager to lead healthcare data initiatives, requiring expertise in scalable solutions, AI adoption, and compliance with HIPAA standards. The role involves system design, infrastructure management, and supporting outbound marketing through data analytics. The company focuses on creating transformative content to engage consumers and enhance health outcomes.

Telehealth MD with Multi-state Licensure

Company: Everlywell

Location: USA

Posted Dec 17, 2025

Everlywell promotes its mission to transform lives through modern diagnostics-driven care, emphasizing patient-centered solutions and innovative virtual healthcare. The company highlights its infrastructure, clinical protocols, and impact on millions of patients, while seeking board-certified physicians for telehealth roles with flexible schedules and professional benefits.

Solutions Engineer

Company: Finalsite

Location: USA

Posted Dec 17, 2025

Finalsite, a global education tech platform, seeks a remote Solutions Engineer to support sales and client success. The role involves technical expertise, sales collaboration, and product demonstrations. The company emphasizes innovation, remote work flexibility, and impactful solutions for schools and districts.

Engineering Manager - DocSend

Company: Dropbox

Location: Canada

Posted Dec 17, 2025

DocSend, a fast-growing Dropbox business, seeks an Engineering Manager to lead a team of 11 engineers, focusing on expanding their Virtual Data Room with AI features. The role emphasizes innovation, Agile processes, and fostering talent in a collaborative environment.

Senior Front-End Engineer

Company: Goodnotes

Location: Singapore

Posted Dec 17, 2025

Goodnotes emphasizes innovation, user-centric values, and a collaborative team environment. The role involves cross-platform development, AI integration, and modern tech stacks. Benefits include remote work, equity, and professional growth opportunities.

Technical Lead Network Engineer - Physical Infrastructure

Company: Dropbox

Location: USA

Posted Dec 17, 2025

This job description outlines a Tech Lead role at Dropbox with responsibilities in infrastructure strategy, automation systems, and cross-functional leadership. It highlights opportunities for technical influence, mentorship, and shaping critical infrastructure. Compensation details are provided for different US zones.

Fullstack Product Software Engineer, Multi-Product Admin Experience

Company: Dropbox

Location: Canada

Posted Dec 17, 2025

This job description highlights Dropbox's mission to develop AI-enabled products and create scalable user experiences. It outlines responsibilities such as designing software for millions of users, collaborating with cross-functional teams, and contributing to engineering frameworks. The role requires expertise in full-stack development and offers competitive compensation in Canada.

Senior Fullstack Engineer I

Company: Khan Academy

Location: USA

Posted Dec 17, 2025

Khan Academy promotes free world-class education for all, emphasizing equitable solutions for underresourced communities. The organization values diversity, equity, and inclusion while offering competitive salaries, remote-first work culture, and impactful projects. They prioritize learner success and professional growth for their team.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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