Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Senior Machine Learning Engineer - Visual Suite - Productivity Group

Company: Canva

Location: Australia

Posted Dec 17, 2025

This job description highlights a flexible remote role at Canva with opportunities for impact, collaboration, and professional growth. The company emphasizes a supportive culture, innovative projects, and comprehensive benefits including equity, parental leave, and wellness support.

Senior Salesforce Administrator

Company: Protolabs

Location: Mexico,Latin America

Posted Dec 17, 2025

This job posting seeks a Senior Salesforce Administrator for a remote position based in South America, requiring expertise in Salesforce platforms, automation, data management, and integration tools. The role involves leading technology initiatives, ensuring compliance, and collaborating with global teams across finance, sales, and customer service functions.

Care Coordinator

Company: Cecelia Health

Location: USA

Posted Dec 17, 2025

Cecelia Health is a national virtual medical practice offering personalized care for chronic conditions. The Care Coordinator role involves handling calls, assessments, and member engagement through multiple platforms. The position requires healthcare experience, strong communication skills, and collaboration with clinicians.

Oncology Data Specialist

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting highlights a remote Oncology Data Specialist role at a prestigious cancer center with competitive compensation, comprehensive benefits, and opportunities for professional growth. The position emphasizes data collection, research, and quality improvement while offering a supportive work environment and career development resources.

Country Commercial Manager

Company: Fortive

Location: Australia

Posted Dec 17, 2025

The text outlines a leadership role focused on driving market growth, team development, and achieving profitability through strategic initiatives and strong market positioning.

Director / Associate Director - Global Medical Affairs

Company: EVERSANA

Location: UK

Posted Dec 17, 2025

EVERSANAs mission emphasizes innovation in healthcare, global team collaboration, and commitment to diversity. The job description highlights leadership in Medical Affairs, project management, and client relations while promoting inclusive cultural values.

Engineering Manager - Template Search Quality team

Company: Canva

Location: Australia

Posted Dec 17, 2025

Canva seeks a leader to grow their backend and ML team, focusing on search architecture and user experience. The role offers equity, flexible leave, and a supportive culture, emphasizing innovation and inclusivity.

Qualified Pipeline - Microstrategy Developer

Company: Data Meaning

Location: USA

Posted Dec 17, 2025

This job posting highlights Data Meaning's expertise in Business Intelligence and Data Analytics consulting, emphasizing their high-quality services, global team of 95+ consultants, and opportunities for Microstrategy Developers to work on impactful projects. The role requires 10+ years of Microstrategy experience and offers flexible remote work arrangements.

(Senior) Data Scientist

Company: InPost

Location: Poland

Posted Dec 17, 2025

InPost has revolutionised ecommerce parcel delivery in Poland and is now one of Europe's leading OOH ecommerce enablement platforms. The company offers convenient, environmentally friendly delivery options through its extensive network of parcel machines and pickup points. They are seeking a Senior Data Scientist to contribute to complex data science projects and drive technical excellence in their Data & AI department.

Lead Implementations Support Engineer

Company: Blossom

Location: USA

Posted Dec 17, 2025

This job description outlines a Lead Implementations Support Engineer role with responsibilities including technical delivery of client onboarding, team leadership, data migration, system configuration, and process automation. Required skills emphasize technical expertise in databases, ETL processes, and programming languages, along with leadership and organizational abilities.

Implementation Consultant

Company: Blackbaud

Location: India

Posted Dec 17, 2025

A job posting for a Customer Success Services role emphasizing collaboration, project management, and nonprofit consulting. Highlights include career growth, benefits, and a supportive work environment.

Criminal Records Coordinator

Company: First Advantage

Location: USA

Posted Dec 17, 2025

This job posting seeks a Criminal Records Coordinator for a remote position in the US, emphasizing detail-oriented work, organizational skills, and compliance with background screening requirements. The role involves research, documentation review, and collaboration with agencies, with a competitive hourly salary and emphasis on diversity and inclusion.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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