Public Safety Ensured Jobs in USA
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NPI Engineer
Company: Flock Safety
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock is looking to add an NPI Engineer to our New Product amp Sustaining team As we progress into being a multiproduct company it is imperative to properly add to and build up the NPI team to sustain existing products during and soontobereleased designs at all stages of their lifecycle This role would be integral in supporting existing CMs in troubleshooting quarantined devices managing continuous improvement projects to increase yield andor lower costs in production and owning the NPI cycle for qualityoflife design projects that support the vitality of our existing products This is a remote role and will require travel up to 20 <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> BSc degree in Electrical Engineering Mechanical Engineering or related technical discipline <p> <li> <li> <p> At least 23 years of experience in NPI HW ProductionManufacturing or similar functional roles <p> <li> <li> <p> Knowledge and experience with Mobile IoT or imaging devices assembly process and testing <p> <li> <li> <p> Experience with manufacturing process development and improvement in a fastpaced environment <p> <li> <li> <p> Experience in working with subcontractors <p> <li> <li> <p> Broad technical competence across relevant engineering disciplines Electrical Mechanical Software etc <p> <li> <li> <p> A deep understanding of the development cycle as a process and a discipline the ability to drive first principles and maintain focus on goals during constant change learning and new analysis <p> <li> <li> <p> Familiarity with production processes including injection molding PCBA fabrication cable overmolding <p> <li> <li> <p> Effective communication skills verbal written and presentation <p> <li> <li> <p> Excellent teamwork skills with proven ability to work with a crossfunctional team and drive for timely project success <p> <li> <ul> <p> Nice to have <p> <ul> <li> <p> Can read schematic diagrams and PCB documentation <p> <li> <li> <p> Has developed and implemented test solutions for new products including software and hardware <p> <li> <li> <p> Experience with DFM Design for Manufacturing process for PCB and electronic components production <p> <li> <li> <p> Knowledge and experience in using CAD SolidWorks to design aids andor fixtures for manufacturing or testing <p> <li> <li> <p> Knowledge and experience in using Altium for test fixture circuit design <p> <li> <li> <p> Knowledge and experience in optics and image test and analysis <p> <li> <li> <p> Proven track record bringing products from a prototyping and conception phase all the way through mass production <p> <li> <ul> <p> <strong> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <strong> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a NPI Engineer at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Become Familiar with Flocks products <p> <li> <li> <p> Become familiar with Flocks current production Manufacturing workstreams and challenges <p> <li> <li> <p> Integrate into current and new Contract Manufacturer engagement <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> Able to independently own specific tasks <p> <li> <li> <p> Support prioritized ongoing activities <p> <li> <li> <p> Contribute to future productization plans <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> Become the primary owner of various workflows and even a specific product in the NPI phase <p> <li> <li> <p> Drive process improvements that increase production yield and reduce manufacturing costs <p> <li> <li> <p> Drive improvements to our vendor management and communication processes <p> <li> <li> <p> Contribute to crossfunctional decisionmaking regarding at least one projects manufacturing process and technical requirements <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> <u> Our First Chat <u> During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> <u> The Hiring Manager Interview <u> You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> <u> The Technical Assessment <u> Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> <u> The Panel <u> Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> <u> The Executive Review <u> A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $85000$97000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1W8ofLMVCOWL9pYFAVSMsSTaJAA9VmJview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or infertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚LampD Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Senior Manager Trust and Safety Policy
Company: Twitch
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h3> About Us <h3> <p> Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more It is where thousands of communities come together for whatever every day <p> <p> Were about community inside and out Youll find coworkers who are eager to team up collaborate and smash or elegantly solve problems together Were on a quest to empower live communities so if this sounds good to you see what were up to on <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchLinkedinJD rel=noopener noreferrer nofollow target=blank> LinkedIn <a> and <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchTwitterJD rel=noopener noreferrer nofollow target=blank> Twitter <a> and discover the projects were solving on our <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchBlogJD rel=noopener noreferrer nofollow target=blank> Blog <a> Be sure to explore our <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchInterviewingJD rel=noopener noreferrer nofollow target=blank> Interviewing Guide <a> and <a class=fontbold underline fontbold underline fontbold underline href=httpslinktwitchtvTwitchInstagramJD rel=noopener noreferrer nofollow target=blank> Instagram <a> channel to learn how to ace our interview process <p> <h3> About the Role <h3> <p> Trust amp Safety is at the core of our efforts to keep Twitch a welcoming and safe place for people to build safe and inclusive communities that enable diverse global creators to flourish <p> <p> Reporting to the Head of Global Policy you will work with external stakeholders product managers engineers researchers and various teams across the company to incorporate policy and privacy considerations into the products and services were developing at Twitch You will tackle difficult content moderation questions balancing the safety and expression needs of our community our role in the larger social and gaming space and business and operational challenges Youll do fastpaced research writing and partner coordination with some irregular work hours to handle safetyrelated escalations on our service including weekends <p> <p> For this role you will be an experienced leader who brings experience collaborating with a wide array of audiences and is a creative problem solver who works independently and switches easily between detailed work and highlevel strategic thinking You are expected to seek out and clearly communicate relevant data to support complex business decisions and communicate the right recommendations in a compelling and effective way You will create plans that have objective measurable success criteria and clearly communicate progress and outcomes and anticipate the gaps between teams processes and system architectures to help their organization produce the best possible results for our community <p> <p> You can work in Seattle WA or remotely in the US <p> <h3> You Will <h3> <ul> <li> <p> Research build and communicate global policies that impact broadreaching issues of safety and expression <p> <li> <li> <p> Crosscompany Leadership Collaborate across different departments and provide leadership to ensure there is alignment between teams regulations processes and system architectures <p> <li> <li> <p> Develop Strategic Policies Create policies that consider factors like regulation product development content strategy and brand safety <p> <li> <li> <p> Contribute to investigations of highprofile and gray area policy issues <p> <li> <ul> <h3> You Have <h3> <ul> <li> <p> 5+ years of technology industry expertise in either policy policy communications operations or legal <p> <li> <li> <p> Exceptional written and verbal communication skills As part of your application you will complete a written policy proposal exercise <p> <li> <li> <p> Collaborative Mindset Experience in working with diverse stakeholders from executives to content creators <p> <li> <li> <p> Innovative Thinker Ability to promote policy innovation and drive timely decisions <p> <li> <li> <p> ProblemSolving Skills A creative problem solver with the ability to work independently <p> <li> <li> <p> Understanding of the Industry Knowledge of regulation product development content strategy and community wellbeing in the context of online services like Twitch <p> <li> <ul> <h3> Bonus Points <h3> <ul> <li> <p> Experience with the content moderation and trust and safety landscape with regards to live streaming content <p> <li> <li> <p> Experience with monetization products and brand safety principles <p> <li> <li> <p> Educational Background Possession of a Juris Doctor JD degree Masters degree or equivalent practical experience underlining a educational foundation in legal business or a related field <p> <li> <ul> <h3> Perks <h3> <ul> <li> <p> Medical Dental Vision amp Disability Insurance <p> <li> <li> <p> 401k <p> <li> <li> <p> Maternity amp Parental Leave <p> <li> <li> <p> Flexible PTO <p> <li> <li> <p> Amazon Employee Discount <p> <li> <li> <p> Monthly Contribution amp Discounts for Wellness Related Activities amp Programs eg gym memberships offsite massages etc <p> <li> <ul> <p> <p> <p> <em> We are an equal opportunity employer and value diversity at Twitch We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <em> <p> <p> <em> Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records <em> <p> <p> <em> Pursuant to the Los Angeles Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records <em> <p> <p> <em> Twitch values your privacy Please consult our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwitchtvjobsenlegalprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Candidate Privacy Notice <em> <a> <em> for information about how we collect use and disclose personal information of our candidates <em> <p> <p> Job ID TW8374 <p> <p> LIRemote RemoteFriendly <p><p>
Senior Site Reliability Engineer - US Public Sector Services
Company: GitLab
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> The GitLab <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomsolutionsdevopsplatform rel=noopener noreferrer nofollow target=blank> DevOps platform <a> empowers 100000+ organizations to deliver software faster and more efficiently We are one of the <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteguide rel=noopener noreferrer nofollow target=blank> worlds largest allremote companies <a> with 1600+ team members and <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvalues rel=noopener noreferrer nofollow target=blank> values <a> that guide a culture where people embrace the belief that everyone can contribute <p> <p> Site Reliability Engineers SREs are responsible for keeping all userfacing services and other GitLab production systems running smoothly SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles operational discipline and mature automation to our environments and the GitLab codebase We specialize in systems whether it be networking the Linux kernel or some more specific interest in scaling algorithms or distributed systems <p> <p> SREs with Public Sector specialization focus primarily on operating a large number of GitLab environments that are built to meet US Government State and thirdparty entity requirements <p> <p> As a Senior Site Reliability Engineer you will <p> <ul> <li> <p> Build Automating every operational task is a core requirement for Environment Automation SRE Eg package updates configuration changes across all customer platforms without interruptions tools for automatic provisioning of customer facing services etc <p> <li> <li> <p> Maintain Develop a good early warning system and system that allows for reliable and quick maintenance tasks such as library upgrades version migrations and similar <p> <li> <li> <p> Plan Develop monitoring and alerting systems that predict capacity needs based on the customer usage patterns Plan for new service rollouts expansion of existing services and preparing advice for customers to optimize their resource consumption <p> <li> <li> <p> Respond Respond to user emergencies platform alerts and support requests <p> <li> <li> <p> Enhance Implement new and update existing security measures for the protection of GitLab infrastructure <p> <li> <li> <p> Partner Act as Subject Matter Experts within the GitLab Infrastructure team when interacting with internal and external compliance assessors during certification and recertification of regulatory requirements ex FedRAMP SOC2 ISO <p> <li> <li> <p> Collaborate Work with other engineering stakeholders on resolving larger architectural bottlenecks and participate by offering a large scale operational point of view Work in close collaboration with software development teams to shape the future roadmap and establish strong operational readiness across teams <p> <li> <ul> <p> You may be a fit to this role if you <p> <ul> <li> <p> Have experience with Infrastructure as a Code technologies and libraries powering GitLab <p> <li> <li> <p> Have experience with compliance programs such as FedRAMP SOC2 or ISO <p> <li> <li> <p> Are able to reason about large systems how they work and can be operated on a large scale edge cases failure modes behaviors <p> <li> <li> <p> Enjoy working with peers and collaborating across teams to deliver unique solutions to various technical challenges <p> <li> <li> <p> Are able to leverage GitLab as your day to day goto tool <p> <li> <li> <p> Have experience regularly interacting with customers and a focus on resolving their requests with a sense of urgency <p> <li> <ul> <p> You share our <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvalues rel=noopener noreferrer nofollow target=blank> values <a> and work in accordance with those values <p> <p> Projects you could work on <p> <ul> <li> <p> Develop evangelize and monitor the adoption of sound cloud security practices <p> <li> <li> <p> Engage with US Public Sector entities to ensure successful implementation of GitLab services to meet Federal and regulatory requirements <p> <li> <li> <p> Working from the teams issue tracker driving changes required to operate a large number of GitLab environments <p> <li> <li> <p> Work on the GitLab core projects such as GitLab Rails GitLab Workhorse Gitaly etc <p> <li> <li> <p> Work on projects that create deployment packages of GitLab such as GitLab Helm Chart omnibusgitlab etc <p> <li> <li> <p> Coding infrastructure automation with Ansible and Terraform and comfortable with managed Kubernetes platforms <p> <li> <li> <p> Work on the GitLab observability stack eg ELK Prometheus <p> <li> <li> <p> Interact with various cloud provider systems eg GCP AWS <p> <li> <ul> <p> <strong> How GitLab will support you <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefits rel=noopener noreferrer nofollow target=blank> Benefits to support your health finances and wellbeing <a> <p> <li> <li> <p> All remote <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteasynchronous rel=noopener noreferrer nofollow target=blank> asynchronous <a> work environment <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookpaidtimeoff rel=noopener noreferrer nofollow target=blank> Flexible Paid Time Off <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionergguide~text=Definition20of20the20TMRG202D20Team20Member20Resource20GroupsTMRGs20are20voluntaryamptext=The20purpose20for20this20typedeveloping20the20sense20of20belonging rel=noopener noreferrer nofollow target=blank> Team Member Resource Groups <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookstockoptions rel=noopener noreferrer nofollow target=blank> Equity Compensation amp Employee Stock Purchase Plan <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsgrowthanddevelopmentbenefit rel=noopener noreferrer nofollow target=blank> Growth and development budget <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsparentalleave rel=noopener noreferrer nofollow target=blank> Parental leave <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookfinanceprocurementofficeequipmentsupplies rel=noopener noreferrer nofollow target=blank> Home office <a> support <p> <li> <ul> <p> Please note that we welcome interest from candidates with varying levels of experience many successful candidates do not meet every single requirement Additionally studies have shown that people from <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionexamplesofselectunderrepresentedgroups rel=noopener noreferrer nofollow target=blank> underrepresented groups <a> are less likely to apply to a job unless they meet every single qualification If youre excited about this role please apply and allow our recruiters to assess your application <p><p>
Public Sector - Strategic Account Executive, Civilian
Company: GitLab
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h3> <strong> An overview of this role <strong> <h3> <p> You will act as a primary point of contact and the face of GitLab for our prospects and customers within the Civilian Public Sector Transportation Labor Education OPM Interior Legislature amp EOPOMB <p> <h2> What youll do <h2> <ul> <li> <p> Strategic Account Leader will report to an Area Sales Manager or Regional Director <p> <li> <li> <p> Act as a primary point of contact and the face of GitLab for our <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooksalesmarketsegmentation rel=noopener noreferrer nofollow target=blank> strategic and large <a> prospects within Civilian Public Sector <p> <li> <li> <p> Contribute to root cause analysis on winslosses <p> <ul> <li> <p> Communicate lessons learned to the team including account managers the marketing team and the technical team <p> <li> <ul> <li> <li> <p> Take ownership of your book of business <p> <ul> <li> <p> document the buying criteria <p> <li> <li> <p> document the buying process <p> <li> <li> <p> document next steps and owners <p> <li> <li> <p> ensure pipeline accuracy based on evidence and not hope <p> <li> <ul> <li> <li> <p> Contribute to documenting improvements in our <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooksales rel=noopener noreferrer nofollow target=blank> sales handbook <a> <p> <li> <li> <p> Provide account leadership and direction in the pre and postsales process <p> <li> <li> <p> Conduct sales activities including prospecting and developing opportunities in largestrategic accounts <p> <li> <li> <p> Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with preandpost sales engineering and support resources <p> <li> <li> <p> Be the voice of the customer by contributing product ideas to our public <a class=fontbold underline fontbold underline fontbold underline href=httpsgitlabcomgitlaborggitlabeeissues rel=noopener noreferrer nofollow target=blank> issue tracker <a> <p> <li> <li> <p> Travel as necessary to accounts in order to develop relationships and close large opportunities <p> <li> <li> <p> Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota <p> <li> <li> <p> Expand knowledge of industry as well as the competitive posture of the company <p> <li> <li> <p> Prepare activity and forecast reports as requested <p> <li> <li> <p> Update and maintain Sales database as appropriate <p> <li> <li> <p> Assist sales management in conveying customer needs to product managers and technical support staff <p> <li> <li> <p> Utilize a consultative approach discuss business issues with prospect and develop a formal quote a written sales proposal or a formal sales presentation addressing their business needs <p> <li> <li> <p> Respond to RFPs and follow up with prospects <p> <li> <li> <p> Develop an account plan to sell to customers based on their business needs <p> <li> <li> <p> Build and strengthen the business relationship with current accounts and new prospects <p> <li> <li> <p> Recommend marketing strategies <p> <li> <ul> <h2> What youll bring <h2> <ul> <li> <p> A true desire to see customers benefit from the investment they make with you <p> <li> <li> <p> Able to provide high degree of major account management and control <p> <li> <li> <p> Work under minimal supervision on complex projects <p> <li> <li> <p> Proven success with B2B software sales <p> <li> <li> <p> Experience selling national security programs to US government agencies <p> <li> <li> <p> Appropriate clearances for selling national security programs to US government agencies <p> <li> <li> <p> Interest in GitLab and open source software <p> <li> <li> <p> Ability to leverage established relationships and proven sales techniques for success <p> <li> <li> <p> Effective communicator writtenverbal strong interpersonal skills <p> <li> <li> <p> Motivated driven and results oriented <p> <li> <li> <p> Excellent negotiation presentation and closing skills <p> <li> <li> <p> Preferred experience with Git Software Development Tools Application Lifecycle Management <p> <li> <li> <p> You share our <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvalues rel=noopener noreferrer nofollow target=blank> values <a> and work in accordance with those values <p> <li> <li> <p> Ability to use GitLab <p> <li> <li> <p> Ability to travel if needed and comply with the companys <a class=fontbold underline fontbold underline clink href=httpsaboutgitlabcomhandbooktravel rel=noopener noreferrer nofollow target=blank> travel policy <a> Federal LLC team members need to also comply with the applicable vaccination policies <p> <li> <ul> <p> <p> <h2> Compensation <h2> <p> To view the full job description and its compensation calculator view our handbook The compensation calculator can be found towards the bottom of the page <p> <p> Additional details about our process can be found on our <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookhiringinterviewing rel=noopener noreferrer nofollow target=blank> hiring page <a> <p> <p> <p> <p> <p><p>
Redis/Valkey Support Technical Lead
Company: Percona
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Percona stands as a trailblazer in the realm of opensource database technology dedicated to empowering businesses with robust scalable and innovative solutions With a commitment to excellence we continuously redefine the standards of data management helping organizations harness the power of opensource databases for optimal performance and efficiency <p> <p> <p> <p> <strong> Position Charter <strong> <p> <p> <p> <p> Percona is joining forces with the Linux Foundation in support of the Valkey project to offer a true opensource Redis alternative If you are passionate about all things RedisValkey love helping customers succeed and want to play a critical role in evolving technical support for open source databases Perconas RedisValkeyTechnical Lead position was made for you <p> <p> <p> <p> The RedisValkey Technical Lead is responsible for the highquality technical execution of Perconas RedisValkey product and service capabilities This is a multifaceted role focussed on driving Perconas reputation and exposure within the RedisValkey ecosystem and ensuring that Percona remains at the forefront of the Redis arena <p> <p> <p> <p> This is a technical role primarily focusing on the technical aspects of RedisValkey knowledge and thought leadership creating public and customerfacing technical content and knowledge sharing for both Percona customers and the wider community While technically focussed elements of this content will be directed by the Marketing and Community teams ensuring that specific technical themes are selected which are aligned with Perconas strategy around Valkey and associated technologies This role also works closely with our Global Services teams acting as an escalation point for complex RedisValkeyrelated support tickets and other technical requests Participation in Perconas Valkey software product direction is also an essential part of the role with the Technical Lead enabled to influence and guide Perconas product strategy with the Engineering team <p> <p> <p> <p> To succeed in this role the RedisValkey Technical Lead collaborates with stakeholders from the Global Services Go To Market Product and Engineering teams to contribute to Perconas Redis and Valkeyfocused goals <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> Create technical content for the community and Percona subscribers to consume Blogs Whitepapers KnowledgeBase articles webinars and conference talks are all media types that may be used <p> <li> <li> <p> Delivers professional servicesconsulting engagements for strategic or complex projects <p> <li> <li> <p> Acts as a technical escalation point for Global Services takes ownership of complexescalated Support tickets and owns them through to resolution <p> <li> <li> <p> Supports and assists in the continual improvement of Perconas quality of SupportService delivery by participating in ticket reviewsspot checks to identify opportunities for improvement related to newly introduced RedisValkey ecosystem software <p> <li> <li> <p> Provides feedback and guidance on Perconas Valkey and broader where appropriate software product strategy contributing to functional specifications for product enhancements changes or new software products as applicable <p> <li> <li> <p> Follow the latest industry developments and stay uptodate on corporate competitors <p> <li> <li> <p> Identifies trendsetter ideas by researching industry and related events publications and announcements tracking individual contributors and their accomplishments <p> <li> <li> <p> Supporting the Percona Go To Market teams on strategic Valkey related opportunities <p> <li> <li> <p> Talking at strategically identified conferences throughout the year <p> <li> <li> <p> LeadsBuildsParticipates in a collaborative community of RedisValkey experts within Percona <p> <li> <li> <p> As the Technical Lead your hours will be flexible between America and European timezone as required <p> <li> <ul> <p> <p> <p> <strong> What You Have Done <strong> <p> <ul> <li> <p> Expertlevel knowledge of Redis and related technologies on Linux <p> <li> <li> <p> Fluent written and spoken English communication skills <p> <li> <li> <p> Professional customer serviceoriented attitude <p> <li> <li> <p> Strong work ethic and entrepreneurial approach <p> <li> <li> <p> Ability to communicate clearly and professionally under pressure <p> <li> <li> <p> Availability to participate in a 24x7 oncall roster for escalation purposes <p> <li> <li> <p> Strong mentoringcoaching skills <p> <li> <li> <p> Ability to work independently with minimal direction <p> <li> <li> <p> Desire to travel internationally and speak at Perconasponsored events and other conferences <p> <li> <li> <p> Demonstrated ability to communicate with Management at CustomersPartners in an escalation ownership and management capacity <p> <li> <li> <p> Prior technical support experience is a must have including providing services to agreed SLAs <p> <li> <ul> <p> <p> <p> <strong> What Will Make You Stand Out <strong> <p> <ul> <li> <p> Familiarity with other open source databases such as MySQL MongoDB or PostgreSQL <p> <li> <li> <p> Expertise with DBaaS environments such as Redisbased Amazon RDS or Aurora <p> <li> <li> <p> Software development experience and sourcelevel familiarity with RedisValkey <p> <li> <ul> <p> <p> <p> <p> <p> Percona is a highly respected thought leader in the global opensource community Our mission is to Keep Open Source Open We provide services and software for MySQL MongoDB PostgreSQL and MariaDB Percona is remoteonly and globally dispersed we have colleagues in more than 50 countries We offer a collaborative highlyengaged culture where your ideas are welcome and your voice is heard <p> <p> <p> <p> Our staff receives generous benefits including flexible work hours and paid time off all your equipment for your remote office funds for career development external training certifications conferences and the opportunity to participate in an equity incentive plan <p> <p> <p> <p> If you love the idea of working with a highgrowth tech company that is one of the best in the business and known globally as a goto in the opensource database space lets talk <p> <p> <p> <p> Connect with us and stay updated on our latest news and developments by following us on <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanyperconaabout rel=noopener noreferrer nofollow target=blank> LinkedIn <a> and <a class=fontbold underline fontbold underline postingslink href=httpstwittercomPerconarefsrc=twsrc5Egoogle7Ctwcamp5Eserp7Ctwgr5Eauthor rel=noopener noreferrer nofollow target=blank> Twitter <a> We look forward to connecting with you <p> <p> <p> <p> ltWEBONLYgt <p><p>
UI Engineer L5 - Ads Platform Engineering
Company: Netflix
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> At Netflix our mission is to Entertain the World We are constantly innovating on how entertainment is imagined created and delivered to a global audience We currently stream content in more than 30 languages in 190 countries topping over 233 million paid subscribers <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdeadlinecom202211netflixadslaunchwhattoknow1235162223 rel=noopener noreferrer nofollow target=blank> We launched a new adsupported tier <a> in November 2022 to offer our members more choice in how they consume their content Our new tier allows us to attract new members at a lower price point while also creating a compelling path for advertisers to reach audiences that are deeply engaged <p> <p> <p> <p> Our Team <p> <p> <p> <p> The Ads Platform Engineering teams build advertising systems and integrations that powers the delivery of ads using our world class content delivery ecosystem We use a number of Netflix investments and innovations to power our ads unique mix of client and server side ad insertions state of the art content delivery system ad encoding recipes content understanding and metadata etc We deliver ads in a manner thats thoughtful of our members viewing experience and drive great outcomes for advertisers We also ensure that advertiser brand safety is ensured during serving members only see the most appropriate ads for them <p> <p> <p> <p> Our team is new and yet faced with the enormous ambitions of building highly performant advertising systems and delivering high impact to our business by monetizing our incredible slate of content As one of the newest entrants in the Connected TV advertising space thats rapidly growing we seek to build unique value propositions that help us differentiate from the competition and become a market leader in record time <p> <p> <p> <p> We are looking for highly motivated engineers working in the advertising space who are excited to join us on this journey <p> <p> <p> <p> <p> <p> <p> <p> <strong> Skills amp experience were seeking <strong> <p> <ul> <li> <p> Strong understanding of UX and UI design principles <p> <li> <li> <p> Strong knowledge of HTML CSS JavaScript <a class=fontbold underline fontbold underline postingslink href=httpNodejs rel=noopener noreferrer nofollow target=blank> Nodejs <a> <p> <li> <li> <p> Experience with frontend frameworks and libraries such as React <a class=fontbold underline fontbold underline postingslink href=httpAngularjs rel=noopener noreferrer nofollow target=blank> Angularjs <a> and <a class=fontbold underline fontbold underline postingslink href=httpVuejs rel=noopener noreferrer nofollow target=blank> Vuejs <a> <p> <li> <li> <p> Experience interfacing with REST APIs and GraphQL End Points <p> <li> <li> <p> Experience working in a cloud based environment <p> <li> <li> <p> Experience with Fullstack development exposure to REST APIs <p> <li> <li> <p> Experience with version control systems such as Git SVN etc <p> <li> <li> <p> Demonstrated selfstarter who is motivated to learn and is at ease working as part of a team of highly talented professionals <p> <li> <li> <p> Demonstrated excellence of analytical and problem solving skills <p> <li> <li> <p> Demonstrated excellence in written and verbal communication <p> <li> <li> <p> Understanding database concepts and data modeling capabilities <p> <li> <li> <p> Developing through all phases of the development lifecycle from initial technical designs implementation testing to production deployments <p> <li> <li> <p> Experience in test driven environments <p> <li> <li> <p> The ability to quickly learn new features technologies and to communicate effectively with various business owners technical staff members and multifunctional teams <p> <li> <ul> <p> <p> <p> <strong> Nice to haves <strong> <p> <ul> <li> <p> General understanding of Ad domain <p> <li> <li> <p> General understanding of the advertising marketplace and landscape <p> <li> <li> <p> Experience working in the CTV space and knowledge of its unique constraints <p> <li> <ul> <p> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $100000 $720000 <p> <p> <p> <p> US ONLY Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p><p>
Principal Product Manager, Firefox Mobile
Company: Mozilla
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Why Mozilla <strong> <p> <p> Mozilla Corporation is the nonprofitbacked technology company that has shaped the internet for the better over the last 25 years We make pioneering brands like Firefox the privacyminded web browser and Pocket a service for keeping up with the best content online Now with more than 225 million people around the world using our products each month were shaping the next 25 years of technology and helping to reclaim an internet built for people not companies Our work focuses on diverse areas including AI social media security and more And were doing this while never losing our focus on our core mission to make the internet better for people <p> <p> The Mozilla Corporation is wholly owned by the nonprofit 501c Mozilla Foundation This means we arent beholden to any shareholders only to our mission Along with thousands of volunteer contributors and collaborators all over the world Mozillians design build and distribute <strong> opensource <strong> software that enables people to enjoy the internet on their terms <p> <p> <strong> About this team and role <strong> <p> <p> Firefoxs Product Management team is looking for an experienced Principal Product Manager to lead our mobile product strategy and deliver a great mobile browsing experience This role will work across our product teams to drive a portfolio approach to our mobile product investments across growth browser essentials AI and more You will work with our teams to help identify and build features for existing products as well as help identify new product strategies to help differentiate <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Define mobile product strategy for Firefox Mobile and Firefox Focus on iOS and Android <p> <li> <li> <p> Clearly set the productbacklog prioritization with a balance of nearterm deliverables and longerterm investment in various platforms <p> <li> <li> <p> Work across several teams to sure we have the right mobile product investments and that theyll accrue to a great mobile browsing experience <p> <li> <li> <p> Be a product evangelist and partner closely with business team members and engineering leaders <p> <li> <li> <p> Effectively communicate strategies and tradeoffs up to a range of senior leaders and down to development teams <p> <li> <li> <p> Synthesize market changes and technology improvements into concrete advancements for our products <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> 10+ years of product management experience including impactful leadership roles on major products <p> <li> <li> <p> Product experience with highly trafficked nativemobile products with millions of users <p> <li> <li> <p> Strong product sense and understanding of user problems <p> <li> <li> <p> Experience setting a portfolio approach to investments across products <p> <li> <li> <p> Excellent interpersonal skills which include active listening and the ability to present complex ideas in concise written and verbal descriptions <p> <li> <li> <p> Experience working with external partners both in the US and abroad in a product management role <p> <li> <li> <p> Experience identifying customer and business problems participating in the product vision and writing clearconcise requirements with consideration for the endtoend experience <p> <li> <li> <p> Experience crafting strategies to differentiate a product in a crowded space <p> <li> <li> <p> You appreciate integrity and approach business decisionmaking and responsibilities honestly and openly <p> <li> <ul> <p> <strong> What youll get <strong> <p> <ul> <li> <p> Generous performancebased bonus plans to all eligible employees we share in our success as one team <p> <li> <li> <p> Rich medical dental and vision coverage <p> <li> <li> <p> Generous retirement contributions with 100 immediate vesting regardless of whether you contribute <p> <li> <li> <p> Quarterly allcompany wellness days where everyone takes a pause together <p> <li> <li> <p> Country specific holidays plus a day off for your birthday <p> <li> <li> <p> Onetime home office stipend <p> <li> <li> <p> Annual professional development budget <p> <li> <li> <p> Quarterly wellbeing stipend <p> <li> <li> <p> Considerable paid parental leave <p> <li> <li> <p> Employee referral bonus program <p> <li> <li> <p> Other benefits lifeADampD disability EAP etc varies by country <p> <li> <ul> <p> <strong> About Mozilla <strong> <p> <p> Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled When you work at Mozilla you give yourself a chance to make a difference in the lives of Web users everywhere And you give us a chance to make a difference in your life every single day Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online <p> <p> <strong> Commitment to diversity equity inclusion and belonging <strong> <p> <p> Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the companys core mission We encourage applications from everyone including members of all equityseeking communities such as but certainly not limited to women racialized and Indigenous persons persons with disabilities persons of all sexual orientations gender identities and expressions <p> <p> We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment as appropriate Please contact us at <a class=fontbold underline fontbold underline externallink href=mailtohiringaccommodationmozillacom rel=noopener noreferrer nofollow target=blank> hiringaccommodationmozillacom <a> to request accommodation <p> <p> We are an equal opportunity employer We do not discriminate on the basis of race including hairstyle and texture religion including religious grooming and dress practices gender gender identity gender expression color national origin pregnancy ancestry domestic partner status disability sexual orientation age genetic predisposition medical condition marital status citizenship status military or veteran status or any other basis covered by applicable laws Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior conduct or purpose <p> <p> Group C <p> <p> LIREMOTE <p> <p> Req ID R2258 <p><p>
Senior Technical Product Manager
Company: Aledade
Location: USA
Posted Apr 17, 2024
<div>Your role as a <b>Senior Product Manager Point of Care<b> will be to help shape and drive the strategy which enables Aledades powerful datadriven insights to be surfaced to providers across a wide range of EHRs Solutions will include APIs EHRspecific apps and overlay tooling You will work across a growing set of internal development teams and partner companies you will collaborate with our business and clinical leadership and you will ensure the roadmap delivers on significant value through increased provider engagement<div><div><br><div><div>We are flexible with respect to geographic location and the ideal candidate will be comfortable working remotelywork from home within the US or from our headquarters office in Bethesda MD<div><br><br><div class=h3>Primary Duties<div><li style=>Partner with business owners to cultivate a shared vision for the problem space constraints priorities and ideal end state and be able to articulate and advocate for this perspective <li><li style=>Ongoing optimization of live user workflows and capabilities including monitoring of key metrics amp user feedback<li><li style=>Work with internal teams and end users to develop a deep understanding of requirements perform thoughtful solution design use data to test hypotheses and support teams throughout execution<li><li style=>Write detailed user stories for new features capturing detailed descriptions of business rationale requirements and success criteria that are defined by measurable outcomes<li><li style=>Develop short and longterm roadmaps that deliver maximum value with minimum risk and assume ongoing iteration<li><br><br><div class=h3>Minimum Qualifications<div><li style=>6+ years of product management experience in technology technologyenabled services industry or a SaaS product<li><br><br><div class=h3>Preferred knowledge skills andor abilities<div><li style=>Nice to have knowledge skills andor abilities<li><li style=>BABS degree preferred<li><li style=>Experience in a healthcare domain<li><li style=>Experience with diagnosis coding or quality reporting within a valuebased care environment<li><li style=>Experience partnering with 3rd party technology applications<li><li style=>Experience integrating with or configuring population health modules for 2 or more Electronic Health Record EHR software packages<li><li style=>Experience building cloudbased products in an Agile environment<li><li style=>Experience overseeing the daytoday execution of one or more scrum teams <li><li style=>Experience driving the discovery process in partnership with experience design researchers technical architects subjectmatter experts and clinical stakeholders<li><li style=>Experience talking to customers and conducting field research comes naturally to you youre comfortable observing and asking questions and youre genuinely curious about customer pain points workflows and motivations<li><li style=>Experience creating maintaining and enhancing business relationships and communicating effectively with senior management<li><li style=>Willingness to travel to customer sites as requested<li><br><br><div class=h3>Physical Requirements<div><li style=>Sitting for prolonged periods of time Extensive use of computers and keyboard Occasional walking and lifting may be required<li><div><b style=fontsize 11pt>Who We Are<b><div><div><span style=fontsize 11pt>Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape independent primary care We were founded in 2014 and since then weve become the largest network of independent primary care in the country helping practices health centers and clinics deliver better care to their patients and thrive in valuebased care Additionally by creating valuebased contracts across a wide variety of payers we aim to flip the script on the traditional feeforservice model Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best keeping patients healthy If you want to help create a health care system that is good for patients good for practices and good for society and if youre eager to join a collaborative inclusive and remotefirst culture youve come to the right place<span><div><div><br><div><div><b style=fontsize 11pt>What Does This Mean for You<b><div><div><span style=fontsize 11pt>At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect openmindedness and a desire to learn You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work and who are all united by a shared passion for public health and a commitment to the Aledade mission<span><div><div><br><div><div><span style=fontsize 11pt>In addition to time off to support worklife balance and enjoyment we offer the following comprehensive benefits package designed for the overall wellbeing of our team members<span><div><div><span style=fontsize 11pt>Flexible work schedules and the ability to work remotely are available for many roles<span><div><div><span style=fontsize 11pt>Health dental and vision insurance paid up to 80 for employees dependents and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days amp 11 paid holidays<span><div><div><span style=fontsize 11pt>12 weeks paid Parental Leave for all new parents<span><div><div><span style=fontsize 11pt>6 weeks paid sabbatical after 6 years of service<span><div><div><span style=fontsize 11pt>Educational Assistant Program amp Clinical Employee Reimbursement Program<span><div><div><span style=fontsize 11pt>401K with up to 4 match<span><div><div><span style=fontsize 11pt>Stock options<span><div><div><span style=fontsize 11pt>And much more<span><div><div><br><div><div><i style=fontsize inherit>At Aledade we dont just accept differences we celebrate them We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer Employment policies and decisions at Aledade are based on merit qualifications performance and business needs All qualified candidates will receive consideration for employment without regard to age race color national origin gender including pregnancy childbirth or medical conditions related to pregnancy or childbirth gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation<i><div><div><br><div><div><u style=fontsize small>Privacy Policy<u><span style=fontsize small> By applying for this job you agree to Aledades Applicant Privacy Policy available at <span><a class=postingslink href=httpswwwaledadecomprivacypolicyapplicants rel=nofollow style=fontsize small>httpswwwaledadecomprivacypolicyapplicants<a><div><img src=httpsremotivecomjobtrack1906983blankgifsource=publicapi alt=>
Director of Product - Core Growth
Company: Reddit
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> Reddit is seeking a Director of Product Management to lead our Core User Growth Team In this role you will be responsible for developing and executing the product strategy that deepens our relationship with existing Redditors while attracting billions of new users to Reddit While analytical growth marketing skills are important this position requires a greater emphasis on creating innovative product experiences that reach millions of people worldwide <p> <p> This is an exciting moment in Reddits journey where we have the knowledge resources and infrastructure to bring Reddits unique conversations product to more people This is an impactful opportunity to lead a team through an existing period of worldwide user growth <p> <h2> <strong> Responsibilities <strong> <h2> <ul> <li> <p> Develop a qualitative and quantitative understanding of Reddits user journey from discovery to signup and ongoing engagement <p> <li> <li> <p> Utilize these insights to build a vision strategy and roadmap for driving active user growth <p> <li> <li> <p> Structure an organization processes and goals to execute these goals <p> <li> <li> <p> Collaborate closely with Design and Engineering counterparts to develop and execute this vision <p> <li> <li> <p> Own the operational status of Daily Active User DAU growth consistently monitoring shifts in historical performance identifying issues and tracking product delivery and impact Adjust roadmaps as needed to achieve active user growth goals <p> <li> <li> <p> Lead and mentor a team of 5+ Product Managers in developing refining and executing the growth product strategy <p> <li> <li> <p> Ensure effective management of budgets legal policy and safety compliance as well as external communications to deliver successful longterm products <p> <li> <li> <p> Thrive in an environment requiring innovative product development while collaborating with the broader product organization to maintain a cohesive product experience <p> <li> <ul> <h2> <strong> Required Qualifications <strong> <h2> <ul> <li> <p> 911+ years of Product Management experience <p> <li> <li> <p> Atleast 1 year of experience leading Product Management teams of 510 and a proven track record of building amp running highperforming diverse amp inclusive teams <p> <li> <li> <p> 5+ years of PM leadership or equivalent experience building executing and scaling gt1M user consumer internet products <p> <li> <li> <p> Excellent interpersonal skills ability to manage mentor and motivate a team as well as align a diverse set of stakeholders towards a common goal <p> <li> <li> <p> A can do no excuses mindset for winning with resource constraints <p> <li> <li> <p> Exceptional analytical and problemsolving skills <p> <li> <li> <p> Experience working with Executivelevel leadership <p> <li> <ul> <h2> <strong> Preferred Qualifications <strong> <h2> <ul> <li> <p> Strong operating knowledge of SQL and analytical tools <p> <li> <li> <p> Direct experience using ML tools to build consumer experiences <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Comprehensive Health benefits <p> <li> <li> <p> 401k Matching <p> <li> <li> <p> Workspace benefits for your home office <p> <li> <li> <p> Personal amp Professional development funds <p> <li> <li> <p> Family Planning Support <p> <li> <li> <p> Flexible Vacation please use them amp Reddit Global Days Off <p> <li> <li> <p> 4+ months paid Parental Leave <p> <li> <li> <p> Paid Volunteer time off <p> <li> <ul> <p> LIAS1 <p><p>
Software Engineer - Global Trust & Safety
Company: Whatnot
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h2> 🚀 Whatnot <h2> <p> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK Ireland and Germany today <p> <p> Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others <p> <p> And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <p> <h2> 💻 Role <h2> <p> Trust amp Safety is an engineering team at Whatnot that is dedicated to building systems and features which ensure our users have positive safe experiences on Whatnot we believe everyone is entitled to thrive on our platform <p> <p> As a software engineer on the Trust amp Safety team you can expect to build systems and products that allow our users to better moderate their shows help our internal team action and mitigate issues solve complex systems problems to monitor amp detect bad behavior from reams of data and build solutions that scale to our next 20x of growth <p> <p> The most important qualities youll need are making sound product decisions navigating new domains seamlessly taking extreme ownership and shipping highquality products fast We always prioritize the highest impact features and ship them quickly <p> <p> The software team has a lot of individual responsibility and many more freedoms so we need to hire people we can trust Your ability to make good tradeoffs and exercise good judgment is essential to us <p> <h2> 👋 You <h2> <p> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here <p> <ul> <li> <p> Bachelors degree in Computer Science a related field or equivalent work experience <p> <li> <li> <p> 5+ years of software engineering experience ideally some experience in a Trust amp Safety domain <p> <li> <li> <p> Excellent product instincts You first think about users rather than the best technical solution <p> <li> <li> <p> Youve built systems that scale at a high growth company before and can do it again with minimal guidance <p> <li> <li> <p> Ship products and features lightningfast without sacrificing quality <p> <li> <li> <p> Excellent problem solver and dont need to be told exactly what to do <p> <li> <li> <p> Comfortable working across the stack backend and frontend <p> <li> <li> <p> Ability to pick up on new technologies very quickly <p> <li> <li> <p> Proven track record of delivering features <p> <li> <ul> <h2> 💰Compensation <h2> <p> For USbased applicants $178000year to $235000year + benefits + stock options <p> <p> The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <p> <h2> 🎁 Benefits <h2> <ul> <li> <p> Flexible Time off Policy and Companywide Holidays including a spring and winter break <p> <li> <li> <p> Health Insurance options including Medical Dental Vision <p> <li> <li> <p> Work From Home Support <p> <ul> <li> <p> $1000 home office setup allowance <p> <li> <li> <p> $150 monthly allowance for cell phone and internet <p> <li> <ul> <li> <li> <p> Care benefits <p> <ul> <li> <p> $450 monthly allowance on food <p> <li> <li> <p> $500 monthly allowance for wellness <p> <li> <li> <p> $5000 annual allowance towards Childcare <p> <li> <li> <p> $20000 lifetime benefit for family planning such as adoption or fertility expenses <p> <li> <ul> <li> <li> <p> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <p> <li> <li> <p> Parental Leave <p> <ul> <li> <p> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <p> <li> <ul> <li> <ul> <h2> 💛 EOE <h2> <p> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce <p><p>
Dispute Resolution Manager
Company: PosiGen
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <p> Join the Solar For All Revolution <p> <p> At PosiGen we are passionate about providing money saving solar and energy efficiency solutions for people of all income levels We are seeking an equally passionate Dispute Resolution Manager to lead a team of Dispute Resolution Specialists who will be focused on handling high impact escalations complaints issue resolution and improving the customer experience <p> <p> The Dispute Resolution Manager will have a high degree of influence and accountability for owning and resolving overall disputes and reducing friction in our customers experience with us This leader is responsible for making sure the team carries out the complaint resolution policy and implements corresponding standard operating procedures while simultaneously identifying and eliminating the primary root causes in order to prevent recurrence <p> <p> <strong> Essential Job Functions <strong> <p> <ul> <li> <p> Provides leadership and oversees the handling of escalated customer complaints including BBB and other public forum or regulatory complaints from intake to resolution <p> <li> <li> <p> Communicates directly with the customer as needed using phone email and SMS to find resolution to complaint <p> <li> <li> <p> Acquires and retains staff by recruiting selecting orienting training coaching and recognizing team members Responsible for the teams productivity morale and wellbeing <p> <li> <li> <p> Ensures team thoroughly documents internal assessment of customer issues in the CRM currently Salesforce <p> <li> <li> <p> Provides coaching and feedback to Customer Care team and other interested stakeholders to increase product knowledge resolution options and increase consistency in servicing <p> <li> <li> <p> Tracks and monitors responsiveness to customer complaints <p> <li> <li> <p> Creates and standardizes reporting on escalation types including root cause analysis to promote continuous internal feedback for reducing future customer issues and escalations <p> <li> <li> <p> Exercises good judgment to resolve escalations with minimal supervision and within scope of authority <p> <li> <ul> <p> <strong> Competencies <strong> <p> <ul> <li> <p> Ability to monitor and motivate a productionbased and customerfacing team <p> <li> <li> <p> Must have acumen in goal setting team organization and financial planning <p> <li> <li> <p> Ability to quickly become proficient with all products and lease agreements in all the markets <p> <li> <li> <p> Advance communications and analytical skills <p> <li> <li> <p> Ability to work independently and prioritize workload and make decisions on complex matters <p> <li> <li> <p> Ability to manage a large number of inquiries per day via inboundoutbound phone calls and emails <p> <li> <ul> <p> <strong> EducationExperience <strong> <p> <ul> <li> <p> College degree or equivalent work experience <p> <li> <li> <p> Solar experience a PLUS <p> <li> <li> <p> 35 years of progressive experience in a call center or collection agency is preferred <p> <li> <li> <p> Experience working with claim evaluation legal regulations andor financial settlements preferred <p> <li> <li> <p> Minimum of 2 years of supervisory experience in dispute resolution environment <p> <li> <li> <p> Knowledge of Billing Collections and Customer Service procedures <p> <li> <li> <p> Proficient in Salesforce Google Suite products including Gmail Google Docs Google Sheets etc <p> <li> <li> <p> Excellent written verbal communication and customer service experience and skills are required <p> <li> <ul> <p> <u> About PosiGen <u> <p> <p> PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <p> <p> As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values <p> <ul> <li> <p> <strong> A <strong> ct with Integrity <p> <li> <li> <p> <strong> B <strong> e Humble Be Kind <p> <li> <li> <p> <strong> C <strong> ollaborate and Seek to Understand <p> <li> <li> <p> <strong> D <strong> eliver on our Promises <p> <li> <li> <p> <strong> E <strong> ngage Passionately <p> <li> <ul> <p> PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources <p> <p> <p><p>
Associate Dean - MS Nurse Practitioner Programs
Company: Adtalem Global Education
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> Walden University an Adtalem Global Education institution supports a diverse community of adult learners from across the US and other countries who seek to achieve their academic goals and make positive lasting social change in their professions and communities Walden is a B Corporation with a mission to provide a diverse community of career professionals who have the opportunity to transform themselves as scholarpractitioners to positively affect social change Walden offers more than 100 online degree and certificate programs for students pursuing a bachelors masters doctoral or certificate Walden University has graduated more than 174000 students and is accredited by the Higher Learning Commission Visit WaldenUedu for more information and follow on Twitter Instagram Facebook Instagram and LinkedIn Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <p> <ul> <li> <p> HYBRID If you reside within 50 miles of Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is hybrid requiring office presence three days a week Tue Wed Thu with the rest of the workweek spent working from home <p> <li> <li> <p> REMOTE If you live over 50 miles from Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is remote However occasional office visits may be required based on business needs with advance communication for such requests <p> <li> <ul> <p> <p> <p> <p> <h2> Job Description <h2> <p> Walden University is a pioneer in studentcentered distance education An accredited graduate institution with a mission for social change Walden is dedicated to high academic standards and helping students make a difference in their professions organizations and communities Walden University offers advanced degrees online to professionals whose work impacts others Degree programs include health sciences counseling human services management psychology education public health nursing and public administration Our challenging programs are designed to help students make a difference in the lives of children the health of communities or the success of an organization <p> <p> The Associate Dean MS Nurse Practitioner Programs will function as part of a leadership team The people filling these positions will need flexibility and creative problemsolving skills and a strong commitment to their professions curriculum field experience assessment accountability and evaluation <p> <ul> <li> <p> The Associate Dean is a fulltime academic administrator and works closely with the schools academic administrators academic program coordinators academic advising office of field experience and administrative staffs and parttime faculty <p> <li> <li> <p> Maintains quality and integrity of the program curriculum <p> <li> <li> <p> Engages in faculty recruitment orientation development mentoring and evaluation Organizing activities of specialization coordinators <p> <li> <li> <p> Provides leadership and coordinates projects processes and procedures for continuous program improvement initiatives <p> <li> <li> <p> Collaborates with other departments Student Success Advising Enrollment Director of Regulatory Office of Field Experience Product Management to ensure coordination and consistency of outcomes across programs <p> <li> <li> <p> Engages in programmatic accreditation and assessment activities <p> <li> <li> <p> Participates in College and University committee service scholarship and evaluatingassessing the academic programs and student academic performance <p> <li> <li> <p> Developing and maintaining a community of care amongst faculty and students <p> <li> <li> <p> Ensures program compliance with accreditation and regulatory standards including completion of required reports <p> <li> <li> <p> Communicates effectively with CON leadership faculty staff and students creating a culture of caring and mutual respect <p> <li> <li> <p> Performs other duties as assigned <p> <li> <li> <p> Complies with all policies and standards <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> DNP or PhD in Nursing or closely related field with a Masters in Nursing from an accredited institution is required <p> <li> <li> <p> Holds an active unencumbered RN and APRN licenses in good standing Eligible to obtain MN RN and APRN license <p> <li> <li> <p> Certification as Nurse Practitioner and APRN license required with specialty area related to the Colleges nurse practitioner degree programs <p> <li> <li> <p> Three 3 years of teaching experience distance learningonline experience preferred Faculty Members must be appropriately credentialed possess an earned degree in the discipline being taught and may be expected to be licensed or licenseeligible to teach in specific programs preferred <p> <li> <li> <p> Faculty Members must maintain their licenses and any appropriate certifications to continue to teach at Walden University preferred <p> <li> <li> <p> Faculty Members are also expected to maintain currency with research by reviewing articles journals and presentations preferred <p> <li> <li> <p> If participating in research the Faculty Member may publish and acknowledge Walden University preferred <p> <li> <li> <p> Candidates should possess a significant record of intellectual and professional contributions to the field of nursing including clinical practice experience as a nurse practitioner <p> <li> <li> <p> Knowledge of specialized nursing accreditation and accountability processes as appropriate <p> <li> <li> <p> Experience with nursing curriculum development revision and assessment <p> <li> <li> <p> Strong oral and written communication skills ability to effectively communicate and work remotely <p> <li> <li> <p> Experience with field placement processes preceptor and student evaluations <p> <li> <li> <p> Ability to work in a teamoriented environment that emphasizes collaboration and personal accountability <p> <li> <li> <p> Commitment to advocating for the learning and development needs of students earning their degrees in a distance learning environment including students who are experienced professionals <p> <li> <li> <p> Teaching advising and mentoring commitment to inclusive teaching and learning experience with online learning platforms and student engagement strategies <p> <li> <li> <p> Commitment to the promotion of applied research and the recruitment and development of a diverse faculty excellent leadership communication team and human relations skills <p> <li> <li> <p> Candidates should also have experience in facultystaff development supervision evaluation and assessment <p> <li> <li> <p> Evidence of compatibility with the mission of positive social change broad access and professional excellence and our values of quality integrity and studentcenteredness <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <em> In support of the pay transparency laws enacted across the country the expected salary range for this position is between $7799684 and $14085154 Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits <em> <p> <p> <em> Adtalem offers a robust suite of benefits including <em> <p> <ul> <li> <p> <em> Health dental vision life and disability insurance <em> <p> <li> <li> <p> <em> 401k Retirement Program + 6 employer match <em> <p> <li> <li> <p> <em> Participation in Adtalems Flexible Time Off FTO Policy <em> <p> <li> <li> <p> <em> 12 Paid Holidays <em> <p> <li> <ul> <p> <em> For more information related to our benefits please visithttpscareersadtalemcombenefits You are also eligible to participate in an annual incentive program subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance <em> <p> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>