Rapidly Growing Company Jobs in Washington DC

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Manager, Customer Success

Company: Bold Penguin

Location: Washington DC

Posted Feb 27, 2025

Bold Penguin, a leading digital solution platform for small commercial insurance, is seeking a Manager of Customer Success. The role involves leading a team of Customer Success Managers to provide exceptional customer experiences, fostering long-term relationships, and driving revenue retention. The ideal candidate should have a Bachelor's degree, 3+ years of leadership experience, and 6+ years in the insurance industry. They must possess excellent communication skills, experience in team management, and a deep understanding of the insurance landscape. The role requires proactive support, strategy implementation, cross-functional collaboration, and regular reporting to the Director of Customer Success. The company offers competitive compensation, progressive benefits, and a results-focused culture.

Frequently Asked Questions

What are the typical salary ranges by seniority for Rapidly Growing Company roles?
Entry‑level Software Engineer: $90k–$110k. Mid‑level Engineer: $120k–$150k. Senior Engineer: $160k–$200k. Lead Engineer: $210k–$260k. Cloud Engineer ranges $100k–$140k, Data Scientist $110k–$170k, and Product Manager $130k–$190k.
What skills and certifications are required?
Core skills: Terraform, Kubernetes, AWS, GCP, Azure, Go, Rust, Python, SQL, Snowflake, dbt, React, TypeScript. Certifications: AWS Certified Solutions Architect, GCP Professional Cloud Architect, Certified Kubernetes Administrator, Google Professional Data Engineer, Microsoft Certified: Azure Solutions Architect.
Is remote work available?
Yes. Most Rapidly Growing Company roles support fully remote or hybrid arrangements with a 3‑day office policy for collaboration. Remote work is standard for Cloud, Backend, and Data positions.
What are the career progression paths?
Typical ladder: Associate Engineer → Engineer → Senior Engineer → Staff Engineer → Principal Engineer. Engineers can transition to Technical Lead, Platform Lead, or VP of Engineering. Data roles follow a similar path: Associate Scientist → Scientist → Senior Scientist → Lead Scientist → Principal Scientist.
What industry trends affect Rapidly Growing Company roles?
Key trends: edge AI deployment, serverless and multi‑cloud architectures, low‑code/no‑code data pipelines, quantum‑inspired algorithms, and continuous delivery with GitOps. Companies prioritize talent that can integrate ML with infra at scale.

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