Relocation Assistance Jobs in Brazil
Looking for Relocation Assistance jobs in Brazil? Browse our curated listings with transparent salary information to find the perfect Relocation Assistance position in the Brazil area.
Customer Success Manager, Clients
Company: Pismo
Location: Brazil
Posted May 22, 2024
The Customer Success role involves proactively engaging with clients to understand their needs, building strategic relationships, and serving as the primary point of contact. The role requires a deep understanding of the customer's business and industry to provide solutions and advice. The individual will work closely with customers to create and execute a success plan, act as a customer advocate, and ensure timely resolution of issues. Collaboration with other teams is essential. The role also involves providing education and resources to customers, conducting regular check-ins, and influencing the company to adapt processes for better customer experience. Minimum qualifications include 5+ years of professional experience in Customer Success, Account Management, or Project Management, preferably in a high-growth start-up environment. The role requires structured thinking, detail-oriented approach, strong analytical and communication skills, and the ability to develop and grow relationships with customers. Core benefits include remote work, flexible hours, Gympass, meal vouchers, life insurance, medical assistance, employee child care benefit, Vidalink partnership, day off on birthday, language study support, and 50% off AWS and GCP certifications.
Product Specialist - Migrations
Company: Pismo
Location: Brazil
Posted May 20, 2024
The Migration squad offers comprehensive services for customers migrating data to Pismo, guiding them from start to finish. They oversee the entire migration process, collaborate with various teams, and prioritize product evolution. The role requires in-depth knowledge of migrations, strong technical skills, excellent communication, and problem-solving abilities. Benefits include remote work, flexible hours, health insurance, and language study support.
Mid-Level IT Support Analyst
Company: e-Core
Location: Brazil
Posted May 13, 2024
The role of an It Support Analyst involves proactive support for clients' Atlassian tools, effective demonstration of solutions, complex technical problem-solving, and managing incidents using JQL. The ideal candidate should have advanced English skills, strong self-management and communication abilities, prioritization skills, deep knowledge of JQL troubleshooting, and practical problem-solving skills. As an e-Corean employee, benefits include flexible health and life insurance, pet health insurance, wellness sessions, Gympass, meal allowance, multiple benefits card, 15 days of vacation every 6 months, remote work options, short-term incentive plan, private pension plan, flexible work models, personalized onboarding kit, monthly remote work allowance, flexible work hours, parking assistance in SP and POA offices, and financial support for studies and childcare.
Customer Support Specialist
Company: ROI Hunter
Location: Brazil
Posted Apr 19, 2024
<p><p><p>👫 Who are we looking for <p><p>Were on the hunt for an enthusiastic Customer Support Specialist who thrives on tackling technical and marketing challenges for our platforms clients Our Support team is the backbone of our company join us and become one of the heroes<p><p>🌍 Where This is a remote position allowing you to work from the comfort of your home in Brazil<p><p>🗓️ When Starting as soon as possible May 2024<p><p> <p><p><img alt=NB 26 height=188px src=httpslh7usgoogleusercontentcomnZ3H7P9gBYLbxcmDqocntDeA2fgyI9SDa7yzwO49IkbpIMV7pxIBe7566c7eczyxGGGSPudF2T1WYZY25R66FLyGEDESr2MWjjIPEbSENMahWupAuuayY6ApZVKo1eqJaIesxmaOuo9eRKE style=width624pxheight188px width=624px><p><p><p><p><strong>ABOUT THE ROLE<strong><p><ul style=> <li style=>As a Customer Support Specialist at ROI Hunter youll be at the forefront of client assistance primarily engaging with them through Intercom as well as other communication channels like chat and email serving clients on the Brazilian market but also globally<li> <li style=>You will support Meta and Google marketing issues within our platform<li> <li style=>Processing and discussing product feedback with our product managers and reporting any discovered issues<li> <li style=>Share ideas for continuous improvement and new learnings<li> <ul><p><p><p><strong>YOUR HIRING JOURNEY WITH US<strong><p><ol style=> <li style=>Answer the questionnaire when submitting your CV<li> <li style=>Homework show us mainly your learning skills in practice and a short video presentation<li> <li style=>Interview with the Recruiter Team Leader and a team member<li> <li style=>Team meeting<li> <li style=>Get the offer<li> <ol><p> <p><p><strong>WHO WE ARE<strong><p><p>📌 Startup originally from Brno CZ but now operating worldwide Helping companies through our Product Performance Management platform with scaling their digital promotions and commercial activities Being really good at that influencing every 67th online purchase worldwide working with major retailers like Adidas Boohoo MampS River Island and Farfetch Learn more in<a class=external href=httpswwwyoutubecomwatchv=BqEkMejeLc rel=nofollow> this video<a><p><p>📌 Official partner for the big players Meta Business amp Instagram and Google<p><p>📌Proud employer of over 90 Hunters around 4 continents 20 nationalities on board<p><p><p><p>Do you like what youve seen Apply now amp lets learn more about each other <p><p>In the meantime you can get to know us better on our<a class=external href=httpswwwlinkedincomcompany5258773adminfeedposts rel=nofollow> Linkedin<a> and<a class=external href=httpswwwinstagramcomroihuntercomhl=en rel=nofollow> Instagram<a> 💜<p><p><p><p><p><p><strong>Requirements<strong><p><p><strong>ABOUT YOU<strong><p><ul style=> <li style=>You are a selfstarter who is based anywhere in Brazil and can work remotely Our team is supporting each other so there is a helping hand But consider if the remote setup is the one for you <li> <li style=>You should be truly enthusiastic about the support we would like to find someone who will stay in this position for at least 2 years do not worry the job is never the same<li> <li style=>Being fluent in English and Brazilian Portuguese is a must together with patience and empathy are important tools for a successful Customer Support Specialist<li> <li style=>Some basics in Meta andor Google Ads will be a great plus<li> <li style=>The job is sometimes also technical so you should know the basics of SQL and Internet browser development tools<li> <li style=>You will be working remotely with us so we expect you already have the home office setup ready<li> <ul><p><strong>Benefits<strong><p><p><strong>PERKS AND BENEFITS<strong><p><p>☕ Meal vouchers of BRL 35working day<p><p>⚕️ Health Insurance plans<p><p>👩🏻🏫 Education budget<p><p>🌴 30 days of paid vacation leave per year of service accrued gradually<p><p>💰 Quarterly bonuses<p><p><p><p>but we still believe the most important thing is the culture we create and live every day So whats it like to work with us<p><p> <p><p><strong>WE CARE ABOUT<strong><p><p>📈 AUTONOMY AND FLEXIBILITY We trust each other Impact and delivered outcomes are more important than spending the whole day in the office with poor results We can choose the approach and solutions to our work tasks as long as we can deliver the outcomes To achieve that we all must be accountable selfdriven and proactive<p><p>📘 LEARNING TOGETHER AND OUR GROWTH we wont go far if we hide our findings or hoard our knowledge Its all about collaboration and discussions We love feedback We support each other as well as our personal development and education based on our job needs<p><p>💡 OPENNESS Questions Assumptions Feel free to ask amp be prepared for honest answers<p><p>👐 EACH OTHER Youve seen the perks and benefits But there are times in life when all that matters is just the right person next to you who genuinely cares and is ready to listen over a cup of coffee And that is what we cherish the most about Hunters<p><p> <p><p>Send your CV in English please<p><p>Please note that we will only accept CVs submitted in English applications in Portuguese will not be considered<p><p><p><p><p><br><br><div class=h2>About the company<div><br><div class=h3>Our history<div><p>ROI Hunter is a 🚀 SaaS startup building an adtech platform for eCommerce<p><p>A certified Google and Facebook Marketing Partner we have access to Facebook amp Google 🌍 global communities 💡knowledge and technology including 🧬 APIs<p><p>Founded in 2014 in 🇨🇿 Brno Czech Republic we closed a 💸$519 Million Series A investment in 2018 <p><div class=h3>Our global presence<div><p>You can find our 85+ Hunters around the world in offices in São Paulo London Prague Brno Dubai and few of them work remotely with us<p><div class=h3>Our current challenge<div><p>Anybody can scale but we want to scale toward sustainable growth Therefore we are working on a new <strong>Product Marketing platform<strong> Join us to help us achieve business decisions that make sense and build <strong>a musthave product for our ecommerce clients<strong><p><img src=httpsremotivecomjobtrack1907413blankgifsource=publicapi alt=>
Growth Sales Representative
Company: ActiveCampaign
Location: Brazil
Posted Apr 19, 2024
<p class=jobDescription> <p> The Growth Sales Representative proactively reaches prospects who have indicated interest in ActiveCampaign They aim to uncover needs with a discovery process craft the perfect customer journey during an enablement call and close the deal <p> <p> <p> <p> LIDNI <p> <p> <p> <p> <p> <p> <strong> What your day could consist of <strong> <p> <ul> <li> <p> <strong> Proactive Outreach <strong> Initiate contact with prospects proactively engage in conversation to uncover user needs and pain points and identify opportunities for providing assistance and value during the trial phase <p> <li> <li> <p> <strong> Discovery Process <strong> Conduct a thorough discovery process to understand the prospects requirements uncover key pain points and challenges faced by the user and gather insights to tailor solutions and recommendations effectively <p> <li> <li> <p> <strong> Enablement Call Preparation <strong> Prepare for enablement calls to craft a personalized customer journey use gathered information to create a tailored plan for the users needs develop a comprehensive understanding of how the productservice addresses the users challenges and optimize the trial experience for product adoption and conversion <p> <li> <li> <p> <strong> Deal Closure <strong> Utilize consultative sales tactics to close deals understand and address customer needs and preferences and navigate the sales process efficiently to meet individual and team goals <p> <li> <li> <p> <strong> Sales Partnership <strong> Collaborate with the sales team to provide the necessary information assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise <p> <li> <ul> <p> <p> <p> <strong> What is needed <strong> <p> <ul> <li> <p> A Bachelors degree in a relevant field Business Marketing Communications is preferred not required <p> <li> <li> <p> 13 years experience in a customerfacing role Sales Success experience preferred as the role involves managing a pipeline and multiple inbound channels <p> <li> <li> <p> Experience using Customer Relationship Management CRM systems and other sales automation tools <p> <li> <li> <p> Familiarity with SaaSMartech industry understanding of key trends and knowledge of competitive landscape Preferred <p> <li> <li> <p> Strong written and verbal communication skills <p> <li> <li> <p> Ability to adapt to evolving commercial strategies changing market conditions and dynamicvaried prospect needs <p> <li> <li> <p> Proven ability to address challenges objections and obstacles <p> <li> <li> <p> Commitment to achieving results and a history of taking initiative to drive success <p> <li> <li> <p> Understandingexperience in adopting a customercentric mindset focusing on customer needs and providing tailored solutions <p> <li> <li> <p> Willingness to continuously learn and stay updated on industry trends commercial methodologies and product knowledge <p> <li> <li> <p> Strong time management skills <p> <li> <li> <p> Experience using technology and software tools as the role involves showcasing the product and using internal systems <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About ActiveCampaign <strong> <p> <p> ActiveCampaign helps small teams power big businesses with the musthave platform for intelligent marketing automation Customers from over 170 countries depend on ActiveCampaigns mix of prebuilt automations and integrations including Facebook Google WordPress Salesforce Shopify and Square to power personalized marketing transactional emails and onetoone CRM interactions throughout the customer lifecycle <p> <p> <p> <p> As a global multicultural company we are proud of our inclusive culture which embraces diverse voices backgrounds and perspectives We dont just celebrate our differences we believe our diversity is what empowers our innovation and success You can find out more about our DEI initiatives <a class=fontbold underline fontbold underline postingslink href=httpswwwactivecampaigncomaboutdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation ECommerce Personalization Landing Page Builders and CRM solutions on <a class=fontbold underline fontbold underline postingslink href=httpswwwg2comproductsactivecampaignformarketingreviews rel=noopener noreferrer nofollow target=blank> G2com <a> and is one of only a handful of software solutions with over 10000 positive reviews ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius Learn more and start your free trial at <a class=fontbold underline fontbold underline postingslink href=httpswwwactivecampaigncom rel=noopener noreferrer nofollow target=blank> ActiveCampaigncom <a> <p> <p> <p> <p> <strong> Perks and benefits <strong> <p> <p> At ActiveCampaign we prioritize employees wellbeing and professional growth by cultivating a culture centered on collaboration and innovation When you join our team youll not only have the opportunity to make a significant impact but also enjoy a range of benefits tailored to support your personal and career development <p> <p> <p> <p> <u> Here are some of the benefits we offer <u> <p> <p> Comprehensive medical and dental benefits paid 100 by ActiveCampaign for you and your dependents <p> <p> Complimentary access to mental health resources through Calm and TELUS Health EAP <p> <p> Generous paid time off and leave of absence options <p> <p> Meal vouchers through Swile for office lunches and a home office stipend to cover athome workspace expenses <p> <p> Focus Wednesdays where we dedicate one full day to no internal meetings and no interruptions <p> <p> Access to professional development resources through platforms like Hone and Udemy <p> <p> Baby swag for every baby born andor adopted we love to see our AC family grow <p> <p> After five years of service youll be eligible for a fourweek paid sabbatical leave accompanied by a sabbatical leave bonus <p> <p> <p> <p> ActiveCampaign is an equal opportunity employer We recruit hire pay grow and promote no matter of gender race color sexual orientation religion age protected veteran status physical and mental abilities or any other identities protected by law <p> <p> <p> <p> Our Employee Resource Groups ERGs strive to foster a diverse inclusive environment by supporting each other building a strong sense of belonging and creating opportunities for mentorship and professional growth for their members <p><p>
Platform Engineer III - Identity
Company: Pismo
Location: Brazil
Posted Apr 22, 2024
<p class=jobDescription> <h2> <strong> Summary <strong> <h2> <p> The identity team works with the management and technological evolution of the API Gateways platform as well as authentication and authorization services for APIs <p> <h2> <strong> What youll do <strong> <h2> <ul> <li> <p> Supports the Engineer Team with DevOps practices and Cloudbased solution approaches <p> <li> <li> <p> Helps the squads to develop their solutions and troubleshoot <p> <li> <li> <p> Supports the engineering team by creating pipelines to deliver quality and reliable code in the Kubernetes environment <p> <li> <li> <p> Creates Infra as Code solutions to deploy resources in the Cloud AWS or GCP <p> <li> <li> <p> Deals with the Observability Platform for debugging or troubleshooting <p> <li> <li> <p> Works oncall period <p> <li> <ul> <p> <p> <h2> <strong> Minimum Qualifications <strong> <h2> <ul> <li> <p> Knowledge of DevOps concepts microservices architectures and RESTful APIs <p> <li> <li> <p> Familiarity with different API Gateway technologies such as Apigee Kong AWS API Gateway <p> <li> <li> <p> Experience in implementing and configuring applications in Kubernetes environments <p> <li> <li> <p> Basic knowledge of authentication and authorization standards such as OAuth 20 JWT SAML <p> <li> <li> <p> Experience with DevOps tools and automation such as Codefresh Jenkins Github Actions <p> <li> <li> <p> Familiarity with information security practices <p> <li> <li> <p> Proficiency in programming languages such as Java Python Nodejs <p> <li> <li> <p> Ability to write scripts and automations for infrastructure management and configuration <p> <li> <li> <p> Excellent problemsolving and debugging skills <p> <li> <li> <p> Ability to work with distributed and scalable systems <p> <li> <li> <p> English B2 <p> <li> <ul> <p> <p> <p> <p> <h2> <strong> Core Benefits <strong> <h2> <ul> <li> <p> Remote work <p> <li> <li> <p> Flexible hours <p> <li> <li> <p> Gympass <p> <li> <li> <p> Meal amp Food vouchers <p> <li> <li> <p> Remote work financial support <p> <li> <li> <p> Life Insurance <p> <li> <li> <p> Medical and Dental Assistance <p> <li> <li> <p> Employee child care benefit daycare <p> <li> <li> <p> Vidalink partnership <p> <li> <li> <p> Day off Birthday <p> <li> <li> <p> Support for studying languages <p> <li> <li> <p> 50 off AWS and GCP certifications <p> <li> <ul> <h2> <strong> Technologies that we apply in our day <strong> <h2> <ul> <li> <p> AWS <p> <li> <li> <p> Codefresh <p> <li> <li> <p> ArgoCD <p> <li> <li> <p> Grafana amp Honeycomb <p> <li> <li> <p> Kubernetes <p> <li> <li> <p> Terraform <p> <li> <li> <p> Go Python and Shell Script <p> <li> <li> <p> Prometheus <p> <li> <li> <p> Istio <p> <li> <ul> <p> <p><p>
Platform Engineer III - DBA
Company: Pismo
Location: Brazil
Posted Apr 28, 2024
<p class=jobDescription> <h2> <strong> Summary <strong> <h2> <p> Our Database team at AWS specializes in ensuring the reliability and performance of RDS DynamoDB and MongoDB systems We provide expert support analyze performance and collaborate with other teams to ensure the operational effectiveness of databases Join us to drive reliability <p> <h2> <strong> What youll do <strong> <h2> <p> <p> <ul> <li> <p> Manage and maintain database clusters including installation configuration updates backup and restore <p> <li> <li> <p> Analyze and optimize queries to improve database performance <p> <li> <li> <p> Work aligned with data security policies such as access control and auditing to protect confidential data <p> <li> <li> <p> Develop and test disaster recovery plans to ensure continued data availability in the event of system failures <p> <li> <li> <p> Monitor database identify and resolve performance issues and diagnose and fix bugs and failures <p> <li> <li> <p> Support projects with other areas understand the requirements and ensure that the database meets them appropriately <p> <li> <li> <p> Work on an oncall schedule <p> <li> <li> <p> Write documentation proposals runbooks <p> <li> <ul> <p> <p> <h2> <strong> Minimum Qualifications <strong> <h2> <p> <p> <ul> <li> <p> Experience with database RDS <p> <li> <li> <p> Ability to lead database and cloud computing environment projects <p> <li> <li> <p> Experience with DynamoDB and MongoDB database administration in cloud enviornments <p> <li> <li> <p> Advanced English <p> <li> <li> <p> Desirable AWS certifications <p> <li> <li> <p> Desireble knowledge in observability concepts as Grafana <p> <li> <ul> <p> <p> <h2> <strong> Core Benefits <strong> <h2> <ul> <li> <p> Remote work <p> <li> <li> <p> Flexible hours <p> <li> <li> <p> Gympass <p> <li> <li> <p> Meal amp Food vouchers <p> <li> <li> <p> Remote work financial support <p> <li> <li> <p> Life Insurance <p> <li> <li> <p> Medical and Dental Assistance <p> <li> <li> <p> Employee child care benefit daycare <p> <li> <li> <p> Vidalink partnership <p> <li> <li> <p> Day off Birthday <p> <li> <li> <p> Support for studying languages <p> <li> <li> <p> 50 off AWS and GCP certifications <p> <li> <ul> <h2> <strong> Technologies that we apply in our day <strong> <h2> <p> <strong> <em> Engineering <em> <strong> <p> <ul> <li> <p> Java Groovy and Go <p> <li> <li> <p> Automated Testing <p> <li> <li> <p> K6 Load Testing and Gremlin Chaos Testing <p> <li> <li> <p> SQL NoSQL <p> <li> <li> <p> Git <p> <li> <li> <p> Rest APIs and streaming data <p> <li> <li> <p> Cloud AWS and Google <p> <li> <li> <p> Docker and Kubernetes <p> <li> <li> <p> Codefresh amp ArgoCD <p> <li> <li> <p> Grafana amp Honeycomb <p> <li> <li> <p> Jira Confluence <p> <li> <ul> <p> <strong> <em> Data <em> <strong> <p> <ul> <li> <p> AWS Services <p> <li> <li> <p> Data Processing Spark Flink <p> <li> <li> <p> Python <p> <li> <li> <p> Airflow <p> <li> <li> <p> Relational databases PostgreSQL and MySQL <p> <li> <ul> <p> <strong> <em> Platform Engineering <em> <strong> <p> <ul> <li> <p> AWS <p> <li> <li> <p> Codefresh <p> <li> <li> <p> ArgoCD <p> <li> <li> <p> Grafana amp Honeycomb <p> <li> <li> <p> Kubernetes <p> <li> <li> <p> Terraform <p> <li> <li> <p> Go Python and Shell Script <p> <li> <li> <p> Prometheus <p> <li> <li> <p> Istio <p> <li> <ul> <p> <strong> <em> Security <em> <strong> <p> <ul> <li> <p> SAST <p> <li> <li> <p> SCA <p> <li> <li> <p> IaC Scans <p> <li> <ul> <p> <p><p>
Software Engineer III - Data Platform
Company: Pismo
Location: Brazil
Posted Apr 27, 2024
<p class=jobDescription> <h2> <h2> <h2> <strong> Summary <strong> <h2> <h2> <h2> <p> The Data Platform team is responsible for evolving the design architecture and development of our events platform at Pismo Play a pivotal role in enhancing the data platform stack refining best practices and shaping the future of data processing performance and data engineering standards across the organization <p> <h2> <strong> What youll do <strong> <h2> <ul> <li> <p> Develop and improve data pipelines using big data technologies and implement solutions to evolve data platform architecture <p> <li> <li> <p> Seek technological evolutions that improve the data processing platform <p> <li> <li> <p> Be accountable for the operation and monitoring of the production of file and event systems <p> <li> <li> <p> Ensure that the systems meet the established SLAs <p> <li> <li> <p> Participate in the design and implementation of highcomplexity features <p> <li> <li> <p> Collaborate with other internal and external teams and customers to ensure efficient delivery and needs files and events <p> <li> <li> <p> Acting in the demands of system operation RUNOncall respecting customer slas and proposing improvements to improve the service level <p> <li> <li> <p> Be a guardian of the processes following them rigorously and ensuring that data stakeholders also follow them <p> <li> <li> <p> Support in production management processes performing root cause analyses and contributing to their problemsolving skills <p> <li> <ul> <h2> <strong> Minimum Qualifications <strong> <h2> <ul> <li> <p> Experience with Golang especially in the development of services and applications <p> <li> <li> <p> Experience with Cloud Computing Preference for AWS <p> <li> <li> <p> Stream Processing and Delivery Eg Kinesis Confluent Cloud Amazon SNS SQS or Event Bridge <p> <li> <li> <p> Desire to improve data engineering processes <p> <li> <li> <p> B1 English intermediate <p> <li> <ul> <p> <p> <h2> <strong> Desirable Qualifications <strong> <h2> <p> <p> <ul> <li> <p> Containers Docker K8S IAC Terraform Apache Spark SQL NoSQL Observability CICD <p> <li> <ul> <h2> <strong> Core Benefits <strong> <h2> <ul> <li> <p> Remote work <p> <li> <li> <p> Flexible hours <p> <li> <li> <p> Gympass <p> <li> <li> <p> Meal amp Food vouchers <p> <li> <li> <p> Remote work financial support <p> <li> <li> <p> Life Insurance <p> <li> <li> <p> Medical and Dental Assistance <p> <li> <li> <p> Employee child care benefit daycare <p> <li> <li> <p> Vidalink partnership <p> <li> <li> <p> Day off Birthday <p> <li> <li> <p> Support for studying languages <p> <li> <li> <p> 50 off AWS and GCP certifications <p> <li> <ul> <h1> <h1><p>
People Business Associate
Company: Chainlink Labs
Location: Brazil,Portugal
Posted May 16, 2024
Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking an experienced HR Business Partner. The role involves coaching on talent management, analyzing employee data, partnering with engineering leaders, leveraging People COEs, delivering people processes, and advising on employee issues. The ideal candidate should have 3-5 years of HRBP experience, 5+ years in HR, and experience in the tech industry, preferably with a globally distributed workforce. Prior experience in web3 companies and blockchain technology is a plus.
Senior Support Engineer - Jira Enterprise Team
Company: e-Core
Location: Brazil
Posted Apr 22, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> <strong> During your day as a Senior Support Engineer you will <strong> <p> <p> Interact with our largest and most sophisticated customers to solve their problems digging into complex issues <p> <p> Perform triage root cause analysis debugging and troubleshooting across onetomany Atlassian products <p> <p> Receive onboarding training to make you a specialist in one to many of our products system technologies and network technologies <p> <p> Participate on the growth of support capabilities capacity and quality for our customers <p> <p> Lead and participate in customer facing calls helping to communicate progress updates action plans and resolution details <p> <p> Be part of a team ensuring we have customers for life <p> <p> Set high standards for yourself and your team <p> <p> Always improve yourself and our customers experiences <p> <p> <p> <p> <strong> As a Senior Support Engineer we expect you to have <strong> <p> <p> Advanced English level speaking listening and writing <p> <p> 5+ years of experience in L2L3 support and troubleshooting web applications systems andor softwares in general <p> <p> Solid troubleshooting skills amp rootcauseanalysis <p> <p> Experience in handling critical tickets complex issues and customer facing <p> <p> Experience with Network technologies eg proxies amp reverse proxies load balancers LDAP Active Directory SSL <p> <p> Experience with web servers application servers or middleware technologies eg NGINX J2EE Tomcat Apache WebSphere JBoss WebLogic <p> <p> Experience with Linux Unix eg iptables egrep symlinks Event Viewer <p> <p> Experience with SQL databases <p> <p> <p> <p> <strong> It will be nice if you have <strong> <p> <p> Experience with JVM and troubleshooting java applications in general eg Thread Dumps Heap Dumps Garbage Collection ThreadHeap Analysis Java Memory <p> <p> Experience with Atlassian products <p> <p> <p> <p> <strong> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflects our reality <strong> <p> <p> <p> <p> <strong> As an eCorean you will have flexible benefits in the model of your choice <strong> <p> <p> <p> <p> Health dental and life insurance <p> <p> Health insurance for your pet national coverage <p> <p> Periodic wellness sessions <p> <p> Gympass <p> <p> Food andor meal allowance <p> <p> Multiple benefits card <p> <p> 15 days vacation every 6 months 30 days per year <p> <p> Possibility of working from abroad 90 days per year <p> <p> Shortterm incentive plan PLR <p> <p> Private pension plan <p> <p> Possibility of choosing between 5 working models <p> <p> Personalized Onboarding Kit including monitor headset keyboard amp other gifts <p> <p> Monthly allowance for remote work according to your work model <p> <p> Flexible working hours <p> <p> Parking assistance at the SP and POA offices <p> <p> Financial support for studies and childcare <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>
Senior Support Engineer
Company: e-Core
Location: Brazil
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> On your first day well expect you to have <p> <p> <p> <p> A passion for providing legendary service to our Small and Mediumsized Business customers using Atlassian Cloud products <p> <p> Were looking for individuals who can selforganize adapt quickly are resourceful and resilient have fast learning ability a growth mindset systems thinking and a solutionbased approach <p> <p> The ability to diagnose and fix technical issues in a timely manner and help customers <p> <p> We ask that you have working experience interacting with customers and good communication skills to back it up <p> <p> You have familiarity with IT Operations Application Support Cloud technologies operating systems and SQL databases <p> <p> Deep understanding of TCPIP SSLTLS CDN BrowserDev Tools REST API HTTP Mail Database Queries and Java Source <p> <p> You are comfortable using the command line <p> <p> <p> <p> During your day as a Senior Support Engineer you will <p> <p> Resolve customers issues via the telephone email or a remote session <p> <p> Reproducing issues inhouse and responding back in a timely manner <p> <p> Regular followups with customers with recommendations updates and action plans <p> <p> Escalate issues in a timely manner according to Standard Operating Procedures <p> <p> Leverage internal technical expertise including peers mentors knowledge base community forums and other internal tools to provide the most effective solutions to customer issues <p> <p> Create new knowledge base articles to capture new learning for reuse throughout the organization <p> <p> Participate in technical communications within the Technical Support team to share best practices and learn about new technologies Focus on an area of technical specialization and attend technical trainings <p> <p> Read and work with other Technical Support Engineers on cases which will help cultivate that expertise <p> <p> Works collaboratively with diverse global teams and drives inclusive work environments <p> <p> Ease of working on a ticket queue and different tickets simultaneously <p> <p> Understanding customer needs and urgency in verbal and written form <p> <p> <p> <p> As a OnPrem Senior Support Engineer we expect you to have <p> <p> Written and spoken English advanced level <p> <p> Comfortable with SQL <p> <p> Comfortable with providing customer support <p> <p> Experience in troubleshooting web applications <p> <p> Understanding about network technologies <p> <p> Familiarity with REST APIs <p> <p> <p> <p> As a OnPrem Senior Support Engineer it would be nice for you to have <p> <p> Experience in troubleshooting Java applications <p> <p> Experience in using native browser development tools <p> <p> Good experience with REST APIs methods status codes etc <p> <p> Familiarity with Splunk <p> <p> Familiarity with Agile MethodologiesActively participate in community forums <a class=fontbold underline fontbold underline postingslink href=httpscommunityatlassiancom rel=noopener noreferrer nofollow target=blank> httpscommunityatlassiancom <a> <p> <p> Find answers support and inspiration from other Atlassian users <p> <p> <p> <p> Where you will be based on <p> <p> BR Remote <p> <p> <p> <p> What youll get <p> <p> <p> <p> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflect our reality <p> <p> <p> <p> As an eCorean you will have flexible benefits in the model of your choice <p> <p> <p> <p> Health dental and life insurance <p> <p> Health insurance for your pet national coverage <p> <p> Periodic wellness sessions <p> <p> Gympass <p> <p> Food andor meal allowance <p> <p> Multiple benefits card <p> <p> 15 days vacation every 6 months 30 days per year <p> <p> Possibility of working from abroad 90 days per year <p> <p> Shortterm incentive plan PLR <p> <p> Private pension plan <p> <p> Possibility of choosing between 5 working models <p> <p> Personalized Onboarding Kit including monitor headset keyboard amp other gifts <p> <p> Monthly allowance for remote work according to your work model <p> <p> Flexible working hours <p> <p> Parking assistance at the SP and POA offices <p> <p> Financial support for studies and childcare <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>
Tax Specialist - Finance
Company: Pismo
Location: Brazil
Posted Apr 18, 2024
<p class=jobDescription> <h2> <h2> <h2> <strong> Summary <strong> <h2> <p> Responsible for tax support to Pismos operations in Brazil and the rest of the world <p> <h2> <strong> What youll do <strong> <h2> <ul> <li> <p> Responsible for providing tax support to PISMOs operations globally including Brazil and supporting other global projects as needed <p> <li> <li> <p> Preparation and filing of the direct tax and indirect tax compliance obligations in Brazil preparation is outsourced and support global teams <p> <li> <li> <p> Assist with maintaining and reviewing the transfer pricing policies and calculations as determined by the transfer pricing team including supporting the preparation of transfer pricing studies and updates <p> <li> <li> <p> Assist with VISAs quarterly and annual tax provisions including the analysis of uncertain tax positions and potential valuation allowance requirements <p> <li> <li> <p> Provide support in managing tax audits in Brazil and other PISMO markets which includes working with external tax advisors to review tax notices amp inquiries received from local tax authorities and preparing the appropriate response to said notices and inquiries <p> <li> <li> <p> Provide support to regional and local tax planning initiatives development and implementation <p> <li> <li> <p> Support integration of PISMO into the global tax operation and processes of VISA <p> <li> <li> <p> Ad hoc tax projects as required or as needed <p> <li> <ul> <h2> <strong> Minimum Qualifications <strong> <h2> <ul> <li> <p> Experience with major public accounting firms law firms or multinational corporations <p> <li> <li> <p> Experience dealing with Brazil tax issues for multinational corporations <p> <li> <li> <p> Advanced English C1C2 <p> <li> <li> <p> Experience with transfer pricing <p> <li> <li> <p> Strong accounting and analytical skills with the ability to research tax law and apply it <p> <li> <li> <p> Desirable experience with VAT <p> <li> <li> <p> Desirable advanced Spanish <p> <li> <ul> <h2> <strong> Core Benefits <strong> <h2> <ul> <li> <p> Remote work <p> <li> <li> <p> Flexible hours <p> <li> <li> <p> Gympass <p> <li> <li> <p> Meal amp Food vouchers <p> <li> <li> <p> Remote work financial support <p> <li> <li> <p> Life Insurance <p> <li> <li> <p> Medical and Dental Assistance <p> <li> <li> <p> Employee child care benefit daycare <p> <li> <li> <p> Vidalink partnership <p> <li> <li> <p> Day off Birthday <p> <li> <li> <p> Support for studying languages <p> <li> <li> <p> 50 off AWS and GCP certifications <p> <li> <ul> <p> <p><p>