Relocation Assistance Jobs in Payson, UT
Looking for Relocation Assistance jobs in Payson, UT? Browse our curated listings with transparent salary information to find the perfect Relocation Assistance position in the Payson, UT area.
Technology Operations Specialist
Company: Breeze Airways
Location: Salt Lake City, UT
Posted Apr 13, 2024
Breeze Airways is hiring for a Technology Operations Specialist position. The role involves providing IT support to all team members, responding to technical support incidents and requests, troubleshooting hardware, network, and software issues, and maintaining records in the asset management system. The ideal candidate should have 1+ years of service desk and/or system administration experience, knowledge of Active Directory, Windows 10, and Microsoft 365, and basic network administration skills. A 4-year degree in Information Systems or related technical degree/certificate is preferred. The role requires a high performance orientation, strong attention to detail, and excellent problem-solving skills. Breeze Airways offers a range of benefits including health, vision, and dental insurance, a 401K with employer match, PTO, and travel perks.
Customer For Life Advocate
Company: Fluidra North America
Location: Salt Lake City, UT
Posted Apr 13, 2024
Fluidra is seeking a Customer for Life Advocate to join their team in West Valley City, UT. The role involves providing customer support to distributors and dealers, handling order processing, tracking shipments, resolving credit and rebill issues, and assisting with product returns. The ideal candidate should have 2 years of customer service experience, be able to type 50 WPM, and work well in a fast-paced environment. Fluidra offers a competitive total rewards package, including health benefits, 401(K) matching, educational assistance, and generous product discounts. Fluidra is a global company focused on developing innovative products and IoT solutions for the pool and wellness markets, with a portfolio of recognized brands. The company values passion for success, honesty, customer collaboration, teamwork, inclusion, learning, and innovation.
Manager, Business Intelligence Systems
Company: Merit Medical Systems, Inc.
Location: Salt Lake City, UT
Posted Apr 14, 2024
Merit Medical is a company dedicated to creating innovative medical devices that enhance patient lives. They aim to hire and develop individuals who are committed to their mission through hard work and team effort. The role involves implementing and maintaining Business Intelligence Systems globally, ensuring adherence to company standards. The job requires proficiency in various BI tools, AI technologies, and data management tools. The ideal candidate should have a Bachelor's Degree in Computer Science, Business, or related field, with at least five years of system design, implementation, and maintenance experience. Merit offers multiple shifts, insurances, a low-cost onsite medical clinic, cafeterias, a garden, vacation time, sick time, paid holidays, a 401K, and a Health Savings Account. Military veterans are encouraged to apply.
Payroll Administrator
Company: SmithRx
Location: Provo, UT
Posted Apr 13, 2024
SmithRx, a rapidly growing Health-Tech company, is seeking a Payroll Administrator with extensive experience in managing end-to-end payroll processes for both exempt and hourly employees. The role involves processing bi-weekly payroll, conducting variance analysis, handling off-cycle payrolls, and ensuring compliance with GAAP. The ideal candidate should have strong communication skills, problem-solving abilities, and the capacity to work independently in a dynamic environment. SmithRx offers competitive benefits including health insurance, retirement savings, disability coverage, and professional development opportunities.
Qualtrics Administrator
Company: CHG Healthcare
Location: Salt Lake City, UT
Posted Apr 20, 2024
<p><b>Healthcares helping hand<b> <p> <p>CHG shook things up in 1979 by inventing the locum tenens staffing model We connect doctors with patients who need their care As the largest physician staffing firm in America our providers treat millions of patients each year <p> <p>Our industry is growing and demand is high This means youll have plenty of opportunities to grow and develop in your career Keeping healthcare healthy can be as fun as it is rewarding <p> <p>CHG Healthcare is looking for a Platform Owner to support our Experience Management teams The Customer and Employee Experience teams use the Qualtrics XM Platform to measure our customer and employee sentiment through NPS transactional service and engagement surveys These programs run through the Qualtrics XM Platform give us insight into our customer and employee behavior and where our company can improve our service and offerings The CX team is centralized in Marketing but provides insight and recommendations to our partners in sales product marketing operations and account management The EX team sits in our culture team and supports the entire company with leadership and engagement coaching As a Platform Owner you will be the goto technical expert for the Qualtrics surveys automation logic reporting integrations customization and maintenance You will work with our internal customers on their survey needs and collaborate with our marketing analysis engineering and data teams to maintain improve and develop relevant survey programs reports and dashboards You will have a hyper customer focus and value driven results This role will work collaboratively across the organization while reporting into our IT Services department <p> <p><b>Responsibilities<b> <p> <ul><li>Become an expert on the Qualtrics CXEX Platform and related solutions<li> <li>Accountable to demonstrate extreme ownership for the daytoday management and administration of the Qualtrics XM platform and related solutions including but not limited to monitoring security vulnerability remediation performance data protection and disaster recovery<li> <li>Identify and recommend solutions for improvements to Qualtrics CXEX Platform<li> <li>Work collaboratively to build relationships and recommend best practices and new technologies<li> <li>Work on complex technical programs both independently andor collaboratively with an understanding of system architecture both up and downstream to minimize disruption when implementingintegrating new solutions<li> <li>Create establish and enforce security best practices<li> <li>Understand permission structure with ADOkta Azure AD and Qualtrics access<li> <li>Act as subject matter expert for user questions about the digital product features and capabilities<li> <li>Drive user adoption and best practices by creating communications training documentation and launch plans<li> <ul><p><b>Qualifications<b> <p> <ul><li>35 years experience in support andor administration of CXEX Marketing IT Data Analytics or related function and applications<li> <li>Experience in the Qualtrics CXEX Platform<li> <li>Qualtrics certification<li> <li>Experience writing in JSON SQL and AMPscript languages<li> <li>Tech savvy with a passion for learning new technology systems and tools<li> <li>Ability to communicate effectively and establish credibility with technical and nontechnical stakeholders including executives<li> <li>Holds oneself to high standards and is never satisfied with the status quo<li> <li>Able to dive deep and is never out of touch with the details of the business<li> <li>Is a naturally curious selfstarter who makes a habit of asking relevant questions<li> <li>Experience defining programs writing detailed functional specifications and delivering projects that meet rapidly evolving business needs<li> <li>Experience working with CXEX programs HR operations HRIS or Talent Acquisition activities<li> <li>Bachelors degree or equivalent years of experience in IT HR Business Administration or related field<li> <li>Experience in training learning development and facilitation<li> <ul><p>We believe in fair compensation for all of our people which is why our pay structure takes into account the cost of labor across US geographic markets For this position we offer a pay range of 72600 $197100 annually with pay varying depending on work location and jobrelated factors such as knowledge position level and experience During the hiring process your recruiter can provide more information about the specific salary range for the job location <p> <p>CHG Healthcare offers starting salaries for sales positions in the form of total target compensation TTC = base + commission + bonus which includes base pay commission and bonuses Sales positions receive shortterm incentives through commission plans and bonuses On the other hand nonsales positions have starting salaries that consist of a base salary and shortterm incentives through various bonus plans which are paid out monthly quarterly or annually <p> <p>In return we offer <p> <p> 401k retirement plan with company match <p> <p> Traditional healthcare benefits such as medical and dental coverage and some unique benefits like onsite health centers corporate wellness programs and free behavioral health appointments Flexible work schedules including workfromhome options available Recognition programs with rewards including trips cash and paid time off Familyfriendly benefits including paid parental leave fertility coverage adoption assistance and marriage counseling Tailored training resources including free LinkedIn learning courses Volunteer time off and employeedriven matching grants Tuition reimbursement programs <p> <p>Click here to learn more about our company and culture <p> <p>CHG Healthcare values a diverse and inclusive workforce Interested in this role but not a perfect fit Apply anyway <p> <p>We welcome applicants of any race color religion sex sexual orientation gender identity national origin veteran status and individuals with disabilities as an Affirmative ActionEqual Opportunity Employer We are an atwill employer <p> <p>What makes CHG Different<p>
Manager of Customer Success (CSM Manager)
Company: Canopy
Location: Salt Lake City, UT
Posted Apr 20, 2024
<p><strong>Manager of Customer Success<strong><p> <p><strong>Canopy South Jordan UT<strong><p> <p><strong>About Us<strong><p> <p>Canopy is a fastgrowing SaaS company in South Jordan Utah building simple efficient software for accounting firms We are looking to revolutionize the accounting space with modern userfriendly software for a neglected industry <p> <p>Our goal is to help our clients unlock the firm theyve always wanted with our Practice Management Suite We place strong emphasis on delighting our customers spotting and solving problems and being good people along the way <p> <p>Click here to see why our clients love Canopy<p> <p>Interested in learning more about Canopy amp the industry Check out our blog here where you can find great information on our product features industry news practice management and more<p> <p><strong>The Opportunity<strong><p> <p>We are seeking an experienced and dynamic Manager to lead our Customer Success Team This individual will be responsible for overseeing a team of SMB and MidMarket CSMs ensuring that they deliver outstanding support and guidance to our clients The Manager of Customer Success will play a pivotal role in driving customer satisfaction retention and expansion while fostering a culture of excellence and continuous improvement within the team<p> <p>This is a hybrid position MW F in office in South Jordan UT Applicants must be located in the US<br ><p> <p><strong>What Youll Do<strong><p> <ul><li><strong>Team Leadership<strong> Provide effective leadership and mentorship to a team of CSMs fostering a positive and collaborative work environment<li> <li><strong>Customer Engagement <strong>Develop strategies to proactively engage with SMB and MidMarket clients understanding their needs challenges and objectives to deliver tailored solutions and maximize value<li> <li><strong>Retention and Expansion <strong>Drive customer retention and expansion initiatives by identifying opportunities for upselling crossselling and promoting additional Canopy services that align with client requirements<li> <li><strong>Performance Management<strong> Set clear performance expectations establish KPIs and monitor team performance to ensure targets and objectives are consistently met or exceeded<li> <li><strong>Training and Development<strong> Develop and implement training programs to enhance the skills and knowledge of team members enabling them to deliver exceptional service and support to clients<li> <li><strong>Process Improvement<strong> Continuously evaluate and refine customer success processes and workflows to optimize efficiency scalability and effectiveness<li> <li><strong>Collaboration <strong>Collaborate closely with crossfunctional teams including Sales Product Development and Marketing to align customer success initiatives with company objectives and drive overall business growth<li> <li><strong>Customer Advocacy<strong> Act as a strong advocate for customers within the organization representing their interests and feedback to relevant stakeholders to drive product enhancements and improvements<li> <ul><p><strong>What Were Looking For<strong><p> <ul><li>Bachelors degree <li> <li>5+ years of proven experience in a Customer Success Management role preferably in the SaaS industry<li> <li>2+ years of experience in managing and leading highperforming customer success teams<li> <li>Strong understanding of SMB and MidMarket customer needs with experience in account management upselling and crossselling<li> <li>Excellent communication interpersonal and presentation skills<li> <li>Strategic thinker with the ability to develop and execute customer success strategies aligned with business objectives<li> <li>Analytical mindset with proficiency in data analysis and reporting tools<li> <li>Ability to thrive in a fastpaced dynamic environment and adapt to changing priorities<li> <ul><p><strong>Why You Want to Work Here<strong><p> <p>🌴 Flexible Paid Time Off <em> that youre actually encouraged to use plus 10 company holidays <em><p> <p>❤️🩹 Health Benefits <em> including Medical Dental and Vision and an HSA Match Canopy covers Medical premiums at 100 for Employees only<em><p> <p>💰 401k <em>we match 100 up to 3 of your contribution Eligibility is immediate with 100 vesting<em><p> <p>🧠 Mental Health <em>all employees have access to Impact Suite amp to our Employee Assistance Program EAP<em><p> <p>👶 Paid New Parent Leave amp Birthing Parent Leave <em>so youre able to care for your little ones<em><p> <p>➕ Supplemental Benefits <em>including 100 company paid Basic Life amp ADampD insurance and long amp shortterm disability coverage<em><p> <p>🌟 Nectar <em>our peertopeer recognition program to help our employees recognize the amazing work being done by other Canopians<em><p> <p>🥳 Company Events<em> including monthly companywide meetings summer parties and more<em><p> <p>💡 DEIB Committee<em> to plan initiatives around continuing education community outreach recruiting onboarding and more<em><p> <p>☕ Fullystocked kitchen <em>Keto Vegan Flexitarian Mandalorian Weve got you covered <em><p> <p><strong>Our Values<strong><p> <p>We approach our work every day with a few things in mind<p> <p>🔑 Own <em>we own this place We focus on outcomes holding ourselves amp each other accountable<em><p> <p>🏆 Win <em>we win by delighting our customers with the very best products and services<em><p> <p>👍 Do Good <em>we work hard to be good people<em><p> <p>💡 Embrace Curiosity amp Candor <em>we approach everything with curiosity amp we understand that candor is kindness and give the gift of feedback<em><p> <p>To learn more about us amp our values click here<p> <p><strong>Interviewing Canopy<strong><p> <p>We know application processes can be a little stressful Heres are the stages of a typical interview process<p> <ul><li>Once your application is received we will review it and get back to you if we feel like its a mutual fit <li> <li>20 minute phone call with the People Team<li> <li>4560 minute video or inperson interview with the Hiring Manager<li> <li>13 rounds of interviews depending on the role<li> <li>Final Interview<li> <ul><p>Interview processes can vary depending on the role The People Team will give you a role specific overview of the process during your first phone call <p> <p><strong><em>Remember<em><strong><em><em> This is your interview too We know candidates are evaluating us just as much as we are them We encourage you to bring questions to each of your interviewsour hiring teams will always make sure to save time for questions at the end <p> <p><em>Canopy is an equal opportunity employer Canopy provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion gender national origin sexual orientation gender identity or expression age disability genetic information marital status or veteran status<em><p>
Account Manager
Company: CHG Healthcare
Location: Salt Lake City, UT
Posted Apr 14, 2024
CHG Healthcare is a leading physician staffing firm that connects doctors with patients. The company offers a range of benefits and opportunities for growth and development. The Account Manager role is responsible for managing client relationships and ensuring exceptional client experiences.
Sr. Financial Analyst
Company: Canopy
Location: Salt Lake City, UT
Posted Apr 19, 2024
<p><strong>Sr Financial Analyst<strong><p> <p><strong>Canopy South Jordan UT<strong><p> <p><strong><br ><strong><p> <p><strong>About Us<strong><p> <p>Canopy is a fastgrowing SaaS company in Draper Utah building simple efficient software for accounting firms We are looking to revolutionize the accounting space with modern userfriendly software for a neglected industry <p> <p>Our goal is to help our clients unlock the firm theyve always wanted with our Practice Management Suite We place strong emphasis on delighting our customers spotting and solving problems and being good people along the way <p> <p>Click here to see why our clients love Canopy<p> <p>Interested in learning more about Canopy amp the industry Check out our blog here where you can find great information on our product features industry news practice management and more<p> <p><strong>The Opportunity<strong><p> <p>We are seeking a highly skilled and motivated Senior Financial Analyst to join our finance team The Senior Financial Analyst will play a critical role in supporting financial planning and analysis driving strategic decisionmaking and providing actionable insights to senior management This individual will collaborate closely with crossfunctional teams to analyze financial performance develop forecasts and identify opportunities for improvement<p> <p>This is a hybrid position in South Jordan Utah M W F inoffice<p> <p><strong>What Youll Do<strong><p> <ul><li>Financial Planning and Analysis <ul><li>Develop and maintain financial models to support budgeting forecasting and longrange planning processes<li> <li>Analyze key performance indicators KPIs and financial metrics to assess business performance and trends<li> <li>Prepare and present insightful reports and presentations for senior management and key stakeholders<li> <ul><li> <li>Budgeting and Forecasting <ul><li>Coordinate the annual budgeting process including gathering input from department heads analyzing variances and preparing budget presentations<li> <li>Partner with business leaders to develop accurate forecasts and provide actionable insights to drive performance improvements<li> <ul><li> <li>Performance Analysis and Insights <ul><li>Conduct indepth analysis of financial results including variance analysis and trend analysis to identify opportunities and risks<li> <li>Provide proactive recommendations to optimize revenue reduce costs and improve overall financial performance<li> <ul><li> <li>Strategic Decision Support <ul><li>Partner with senior leadership to evaluate strategic initiatives investment opportunities and business expansion plans<li> <li>Conduct financial due diligence and scenario analysis to support decisionmaking and drive business growth<li> <ul><li> <li>Process Improvement and Efficiency <ul><li>Identify opportunities to streamline financial processes enhance data accuracy and improve efficiency<li> <li>Drive initiatives to automate routine tasks and implement best practices for financial reporting and analysis<li> <ul><li> <li>Payments Analysis and Reporting <ul><li>Conduct indepth analysis of payment transactions trends and performance metrics to identify opportunities for process improvement and revenue optimization<li> <li>Prepare comprehensive reports and dashboards to communicate paymentrelated insights trends and forecasts to key stakeholders<li> <ul><li> <ul><p><strong>What Were Looking For<strong><p> <ul><li>Bachelors degree in Finance Accounting Economics or related field <li> <li>MBA or CFA preferred<li> <li>4+ years of progressive experience in financial analysis preferably within the SaaS industry<li> <li>Proficiency in financial modeling forecasting and data analysis using Excel SQL and other analytical tools<li> <li>Experience with financial planning and ERP systems<li> <li>Excellent communication skills with the ability to present complex financial concepts to nonfinance stakeholders<li> <li>Proven track record of driving process improvements optimizing workflows and delivering actionable insights to support business objectives<li> <li>Detailoriented mindset with a passion for accuracy problemsolving and continuous learning<li> <ul><p><em>We know many women do not apply for a job if they dont perfectly fit the description We want you to apply anyway<em><p> <p><strong><br ><strong><p> <p><strong>Bonus Points If You Have <strong><p> <ul><li>Experience in the payments sector <li> <ul><p><strong>Why You Want to Work Here<strong><p> <p>🌴 Flexible Paid Time Off <em> that youre actually encouraged to use plus 10 company holidays <em><p> <p>❤️🩹 Health Benefits <em> including Medical Dental and Vision and an HSA Match Canopy covers Medical premiums at 100 for Employees only<em><p> <p>💰 401k <em>we match 100 up to 3 of your contribution Eligibility is immediate with 100 vesting<em><p> <p>🧠 Mental Health <em>all employees have access to Impact Suite amp to our Employee Assistance Program EAP<em><p> <p>👶 Paid New Parent Leave amp Birthing Parent Leave <em>so youre able to care for your little ones<em><p> <p>➕ Supplemental Benefits <em>including 100 company paid Basic Life amp ADampD insurance and long amp shortterm disability coverage<em><p> <p>🌟 Motivosity <em>our peertopeer recognition program to help our employees recognize the amazing work being done by other Canopians<em><p> <p>🥳 Company Events<em> including monthly companywide meetings summer parties and more<em><p> <p>💡 DEIB Committee<em> to plan initiatives around continuing education community outreach recruiting onboarding and more<em><p> <p>☕ Fullystocked kitchen <em>Keto Vegan Flexitarian Mandalorian Weve got you covered <em><p> <p><em><br ><em><p> <p><strong>Our Values<strong><p> <p>We approach our work every day with a few things in mind<p> <p>🔑 Own <em>we own this place We focus on outcomes holding ourselves amp each other accountable<em><p> <p>🏆 Win <em>we win by delighting our customers with the very best products and services<em><p> <p>👍 Do Good <em>we work hard to be good people<em><p> <p>💡 Embrace Curiosity amp Candor <em>we approach everything with curiosity amp we understand that candor is kindness and give the gift of feedback<em><p> <p>To learn more about us amp our values click here<p> <p><strong>Interviewing Canopy<strong><p> <p>We know application processes can be a little stressful Heres are the stages of a typical interview process<p> <ul><li>Once your application is received we will review it and get back to you if we feel like its a mutual fit <li> <li>20 minute phone call with the People Team<li> <li>4560 minute video or inperson interview with the Hiring Manager<li> <li>13 rounds of interviews depending on the role<li> <li>Final Interview<li> <ul><p>Interview processes can vary depending on the role The People Team will give you a role specific overview of the process during your first phone call <p> <p><strong><em>Remember<em><strong><em><em> This is your interview too We know candidates are evaluating us just as much as we are them We encourage you to bring questions to each of your interviewsour hiring teams will always make sure to save time for questions at the end <p> <p><em>Canopy is an equal opportunity employer Canopy provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion gender national origin sexual orientation gender identity or expression age disability genetic information marital status or veteran status<em><p>
Technical Support Engineer
Company: NICE CXone
Location: Salt Lake City, UT
Posted Apr 14, 2024
<p>At NICE we dont limit our challenges We challenge our limits Constantly Were relentless Were ambitious And we make an impact Our NICErs bring their A game and spend each day turning it into an A+ And if youre like us we can offer you the kind of challenge that will light a fire within you <p> <p><strong>Technical Support Engineer<strong> <p> <p>The Technical Support Engineer will provide technical assistance on applications to resolve an endusers connectivity issues with the NICE suite of products Duties of this position will include troubleshooting and diagnosing escalated customer issues acting in a consultative fashion to arrive at a mutually beneficial solution for our customers and coordinating with internal departments to provide a collaborative solution that will leave the NICE customer with a positive experience and a product that meets their needs The highly skilled Technical Support team will provide exceptional client assistance in the resolution of complex problems utilizing various communication methods email chat and voice <p> <p><strong>As a Technical Support Engineer a Typical Day Might Include the Following<strong> <p> <ul><li>Work tickets via a webbased ticketing system email voice or chat<li> <li>When working tickets <ul><li>Validate for correct prioritization and monitor communication to users of progress<li> <li>Fix enduser issues that can be resolved on applications<li> <li>Record and route incidents to specialist groups<li> <li>Provide resolution and recovery of incidents <li> <li>Keep clear and thorough records in the ticketing system of all actions taken<li> <ul><li> <li>Escalates incidents when necessary<li> <li>Troubleshoots VoIP T1 DS3 Ethernet OCX 1+ and Toll Free services<li> <li>Opens and monitors incidents created with 3rd party providers<li> <li>Pulls and analyzes logs for troubleshooting for contacts applications etc<li> <li>Reads and analyzes network diagrams<li> <li>Regularly works flexible schedule and oncall services<li> <li>Effectively and professionally communicates with internal and external customers<li> <ul><p><strong>To Land This Gig Youll Need<strong> <p> <ul><li>Associate degree or currently working towards a Bachelors Degree in Computer Science Business Information Systems or similar field or equivalent work experience required<li> <li>35 years work experience in a customer service field preferably in a technical capacity<li> <li>Excellent technical troubleshooting and analytical skills<li> <li>Ability to excel in a fastpaced agile environment where critical thinking and strong problem solving skills<li> <li>Excellent communication skills written and verbal and ability to handle all interactions with internal and external clients with professionalism<li> <li>Ability to adapt quickly to change think on your feet communicate positively and work proactively<li> <li>Understanding of network topology and telecommunications architecture PBX Carriers VoIP<li> <ul><p><strong>Bonus Experience<strong> <p> <ul><li>2+ years in a technical support role in a software or telecommunications environment<li> <li>IP Telephony Telecommunications experience<li> <li>Experience in a telephonytelecommunications<li> <li>Dialer knowledge and Workforce Management experience<li> <li>Web Services and API knowledge and understanding of conceptual use<li> <li>Competent in database and SQL concepts<li> <ul><p><strong>About NICE <strong> <p> <p>NICE Ltd NASDAQ NICE software products are used by 25000+ global businesses including 85 of the Fortune 100 corporations to deliver extraordinary customer experiences fight financial crime and ensure public safety Every day NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions <p> <p>Known as an innovation powerhouse that excels in AI cloud and digital NICE is consistently recognized as the market leader in its domains with over 8500 employees across 30+ countries <p> <p>NICE is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion national origin age sex marital status ancestry neurotype physical or mental disability veteran status gender identity sexual orientation or any other category protected by law<p>
Product Support Specialist
Company: ECI Software Solutions
Location: Provo, UT
Posted Apr 12, 2024
ECI Software Solutions is a company that has been providing industry-specific, cloud-based business management software and services for over 30 years. They cater to small and medium-sized businesses in sectors like manufacturing, wholesale/retail distribution, building and construction, and field service. ECI's solutions aim to streamline business operations and allow business owners to focus on their core activities. The company is known for its award-winning culture, offering competitive benefits, and fostering a culture of creativity, innovation, and leadership. They are currently seeking a Product Support Specialist to assist small to medium-sized entrepreneurs using their ERP solutions. The role involves troubleshooting, documenting customer issues, and ensuring timely resolution. The ideal candidate should have a service-oriented focus, strong communication skills, and the ability to handle multiple tasks.
Technical Support Engineer
Company: NICE
Location: Salt Lake City, UT
Posted Apr 11, 2024
NICE is a global company that offers software solutions for customer experience, financial crime prevention, and public safety. They are seeking a Technical Support Engineer with 3-5 years of experience in a customer service field, preferably technical. The role involves troubleshooting and diagnosing escalated customer issues, coordinating with internal departments, and providing exceptional client assistance. NICE values adaptability, strong problem-solving skills, and excellent communication abilities. Bonus experience includes IP Telephony/Telecommunications, Dialer knowledge, and Workforce Management experience.
Sr FCC Investigations Analyst
Company: LendingClub
Location: Provo, UT
Posted Apr 15, 2024
LendingClub Bank is seeking a Sr FCC Investigation Analyst to support its AML Program. The role involves reviewing and dispositioning transaction monitoring alerts, conducting research, drafting suspicious activity reports, and performing enhanced due diligence investigations. The ideal candidate should have 3-5 years of AML experience, a Bachelor's degree, and knowledge of relevant laws and regulations. CAMS certification is preferred. The position requires strong research, analytical, and communication skills, and the ability to work under pressure. The candidate will report directly to the Manager, FCC Investigation, and work in Lehi, with a hybrid schedule of in-office Tuesdays and Wednesdays.