Relocation Assistance Jobs in Payson, UT
Looking for Relocation Assistance jobs in Payson, UT? Browse our curated listings with transparent salary information to find the perfect Relocation Assistance position in the Payson, UT area.
Data Analyst
Company: Zions Bancorporation
Location: Salt Lake City, UT
Posted Aug 04, 2023
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Life and Disability Insurance, Paid Parental Leave and Adoption AssistanceHealth Savings (HSA), Flexible Spending (FSA) and dependent care accountsPaid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessionsTuition Reimbursement for qualifying employees Employee Ambassador preferred banking products Benefits: Medical, Dental and Vision Insurance - START DAY ONE! This role wears multiple hats acting as Data Analyst, System Analyst, and Business Analyst in different projects. The Data Analyst will: Work within a SAFe Agile team to build and maintain a Continuous Delivery Data PipelineAnalyze, and map system data into the operational or integrated data warehouse or big data platform to meet reporting and analytical business needs Test and validate data attributes based both on source data and results from other systems to ensure the data accurately reflects the source system and business needs Work with source system Operational Analysts to understand system nuances and resolve issues Work with reporting teams to explain the data to report writers and communicate the scope and impact of changes Take ownership of the SDLC process and manage work quality and quantity through frequent releases, closely coordinating with data engineers, modelers, product owners, and other information analysts Create and maintain clear, detailed, and accurate metadata documentation Lead small projects and teams to develop solutions for our customers working with the modeling and architecture team and business analysts across multiple departments Handle other duties as assigned Technical Experience and Qualifications: Well-honed knowledge of the banking industry, loan and deposit systems, regulatory reporting requirements, or data warehouse, data lake, common data model experience Skilled with programming and scripting languages (SQL, Python, GCP) Strong testing skills Experience with Google Cloud PlatformStrong analytical, organizational and problem-solving skills Ability to estimate scope and schedule required and commit to deadlines Effective presentation and communication skills interpersonal skills Ability to work with management, peers, and technical staff Bachelor's degree in Information Systems, Data Analytic, Data Management or related experience in the field of data analysis/management2+ years' experience in data analysis, operations support, software development, project management, or other directly related experience A combination of education and experience may meet requirements. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company's primary technology and operations center. This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as: Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX stationAt least 75% of the building is powered by on-site renewable solar energyAccess to outdoor recreation, parks, trails, shareable bikes and locker roomsLarge modern cafe with a healthy and diverse menuHealthy indoor environment with ample natural light and fresh airLEED-certified sustainable building that features include the use of low VOC-emitting construction materials Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve. Location: This position has a hybrid work from home schedule with a minimum of three days per week in the office at the Zions Technology Center in Midvale, UT. The Data Analyst will help us acquire data from operational systems and position it to support operational or managerial and analytical reporting. If you are ready to move your career forward, read on.
Technical Services Engineer, FlashArray (Monday-Friday 3pm-midnight MT)
Company: Pure Storage
Location: Provo, UT
Posted Aug 04, 2023
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. The Puritan culture focuses on 5 key values – Persistence, Creativity, Teamwork, Ownership, and Customer First. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.BE YOU—CORPORATE CLONES NEED NOT APPLY.Pure is where you ask big questions, think differently, and make an impact. Salary ranges are determined based on role, level and location. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.PURE IS COMMITTED TO EQUALITY.Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.Pure is proud to be an equal opportunity and affirmative action employer. Successful Support Engineers will be able to build strong networks across different departments in the company.Proactively seek to understand customer expectationsAnswer and resolve support cases across all severity levelsOwn and track customer issues using our ticket tracking systemOwn all customer facing communications, ensuring the message is concise and professionalShare and document knowledge via FAQ / KB articles, which can be internal or customer facingMentor junior support engineers through training, and coachingManage multiple projects/support cases simultaneouslyChampion customer issues internally and represent the company externallyLead large multi participant customer calls, including hot escalationsNormally receive little instruction on day-to-day work, general instructions on new assignmentsWeekend, holiday, and on-call duties as required WHAT YOU NEED TO BRING TO THE TEAMMinimum three years of experience in customer-facing, technical support rolesGood organizational and time-management skills Exceptional customer service skills Proven ability to resolve customer problems, and escalations utilizing appropriate internal and external resourcesProven technical troubleshooting skills in a complex multi-platform-system-vendor environment and configurationsExperience in supporting both hardware, and software productsAbility to triage issues, and escalate them to appropriate engineering groups as necessaryWorking knowledge of technologies such as operating systems ( LINUX, Windows, VMware), LANs & WANs, and storage area networksKnowledge and ability to troubleshoot Networking, Replication, Performance and Space issues.Bachelor’s Degree in Computer Science or related technical field or relevant experienceMust be available to work the following shift: Monday-Friday 3pm-midnight MT The annual base salary range is: $74,000 - $111,000. This is not just a job, but a place where you have a voice and can accelerate your career. You will work on problems of diverse scope where analysis will include hardware, software, and environmental factors within our FlashArray product.
Senior Staff Site Reliability Engineer
Company: BILL
Location: Salt Lake City, UT
Posted Aug 05, 2023
We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. They measure, iterate, and continuously improve. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. We are curious. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.BILL Culture:Humble - We check our egos at the door. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. We live our culture and values every dayAt BILL, we’re different by design—it's our culture. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. They establish and engender trust by being careful, listening over talking, and being accurate.
Associate Software Engineer for Windows/Cloud Developer
Company: Ivanti
Location: Salt Lake City, UT
Posted Aug 04, 2023
These are added pluses: Web Services, Jira, XML, JSON, HTTP/CSS, HTML, HTTPS/TLS, git, GitHub, secure software development Development methodologies: Agile software development including Scrum or Kanban Unit testing & automation testing At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Work Location: South Jordan, UT Responsibilities: As part of a dynamic product development team, develop new features for endpoint management solutions for use by Ivanti's large IT customer base Work as a team who is responsible for coding, validating, debugging, reliability, performance analysis and the ongoing operational aspects of the product in an Agile environment Deliver quality code via unit and integration testing through a suite of automated tests Experience: Bachelor's Degree in Computer Science or related engineering field Windows software development experience Cloud services/SaaS with Azure & Kubernetes services experience Great at working as part of a team with strong communication skills Self-motivated software engineer who loves problem solving and helping others solve problems Loves to learn and quickly master new technologies Able to help design / architect solutions Programming languages: Object-oriented programming language experience such as C or C++ Platforms/Runtimes: Windows & .NET Technologies: Windows application development, Microsoft SQL, Microsoft Visual Studio, Azure, network programming, web services, IIS, openssl. If you require special assistance for the best interview experience, please contact us at [email protected] . Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. A software engineer on this team will be a cross-functional member working from the South Jordan, Utah office. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world. We are looking for a candidate who can work within a highly experienced group of engineers, as well as collaborate with others outside of the team to build industry leading systems management software solutions. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
Jr. IT System Administrator
Company: Veracity Insurance Solutions, LLC
Location: Provo, UT
Posted Aug 04, 2023
Good understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skillsCustomer-oriented and cool-temperedHeavy experience with Azure/Office365Experience with Active DirectoryExperience with VMWareAdvanced Networking skills with VLANs, DHCP, DNS, firewalls, routing, subnetting, Wi-FiExperience with backups and best practiceExperience with scripting using Batch and PowerShellKnowledge of basic cyber security principles and best practicesAvailability to be on-call when requiredMust be a quick learner and humble enough to learn and take suggestions Essential Functions Completion of IT projects assigned from start to finishTake ownership of certain IT servers and SaaS services assigned to them that they will be expected to manage and maintainMindfulness of cybersecurity when fulfilling IT projectsServe as the second point of contact for day-to-day helpdesk issues when neededServe as the second point of contact for back-end issues when neededWillingness and ability to learn all aspects of corporate IT infrastructureOther duties as assigned Qualifications Highschool diploma/GED required CompTia A+ certification requiredCompTia Network+ highly preferredAbility to manage servers, troubleshoot, and problem-solve.Skilled in computer systems, servers, and IT best practices.Knowledge of Windows, Mac, and Microsoft 365. Serve as IT Helpdesk Technician with day-to-day inquires and needs when needed. LLC - Pleasant Grove, UT Remote Type Hybrid Education Level High School Salary Range $50,000.00 - $60,000.00 Salary Description Objective Under the supervision of the IT System Administrator, the Jr. IT System Administrator is responsible for the assistance of IT in taking care of cloud services and project-based tickets. Job Details Job Location Veracity Insurance Solutions.
Marketing and Sales Representative - Entry Level
Company: Summit Retail Solutions Inc
Location: Salt Lake City, UT
Posted Aug 05, 2023
We partner with America's largest names in retail and provide them with our elite marketing and sales staff who provide top-notch services in the marketing and sales industry.We work with and represent a diverse group of clients from a multitude of industries - including, but not limited to, Health and Wellness, Beauty and Skin Care, Cosmetics, Hair Care, Cleaning Products, Car Care, Small Electronics, Housewares and Food.Our marketing and sales reps are responsible for educating and engaging consumers, assisting in the marketing, merchandising, and sales of our clients’ products and services, providing brochures and other print advertising, as well as enhancing the overall retail experience.Our firm is currently hiring a few select individuals to join our marketing and sales team. We pride ourselves on the ability to offer our team members a positive work environment and competitive pay with the opportunity for advancement based on performance instead of seniority.WHAT DO WE PROVIDE?Comprehensive paid and guided trainingGeographic territory based within a 40-mile radius of your own localityCareer growth at your pace with opportunity for advancement40-hour workweek; Wednesday through SundayGuaranteed base plus commission, medical/dental benefits, and 401K for eligible, full-time employeesCompetitive bonus structure, incentives, and commissionsWHAT DO WE REQUIRE?High School Diploma or equivalentPositive attitude and great work ethicReliable transportation to travel up to 40 miles to our retail partners and transport promotional items, displays and signage.1-2 years of experience in marketing, sales, or customer service Ability to stand for extended periods of time in a retail store.Ability to lift/move up to 35 pounds Summit Retail Solutions, Inc. is a national company that has travel and relocation opportunities available for top performers.Summit Retail Solutions, Inc. is an equal opportunity employer and will not discriminate against any applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists.Applicants who receive an offer will be required to undergo a drug test and background checks as a condition of their employment. This elite team is the foundation of our company! Summit Retail Solutions is currently expanding throughout the west coast at a rapid rate! Jump into a New Career TODAY!
Sr. Database Administrator
Company: R1 RCM
Location: Salt Lake City, UT
Posted Aug 04, 2023
The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. We believe in giving back to the community and offer a competitive benefits package including: Comprehensive Medical, Dental, Vision & RX CoveragePaid Time Off, Volunteer Time & Holidays401K with Company MatchCompany-Paid Life Insurance, Short-Term Disability & Long-Term DisabilityTuition ReimbursementParental Leave R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. Manager, DBA/Middleware Operations, The Sr. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook Communication and timeliness are a must in problem solving, initiating change, and escalation. through multiple product lifecycle environments, from development to mission-critical production systems.Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations.Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.Refine and automate regular processes, track issues, and document changes.Assist developers with complex query tuning and schema refinement.Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.Provide rotation-based 24/7 on call support for unplanned outages and planned maintenance/release events.Collect and report database performance KPI's on regular basis. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. You Have: Bachelor's degree in information technology or related discipline.5+ years of database administration experience preferably in MSSQL, MySQL and Postgres.At least 2 years of cloud based database administration experience.Experience in troubleshooting and resolving database problemsExperience in implementing operational automation using scripts.Hands on experience with SSIS, SSRS and PowerShell.Extensive experience with Windows/SQL*Server Clustering (On Physical & Cloud based VM's), Always ON, Replication, Mirroring.Experience with Performance Tuning and Optimization (PaaS & IaaS).Experience with backups, restores and recovery modelsKnowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server.Experience working with Windows server, including Active DirectoryAbility to work in a rapidly changing environmentAbility to multi-task and context-switch effectively between different activities and teams It would be great if you also have: Healthcare experienceDBA certifications Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions.
Senior Operations Specialist
Company: TAB Bank
Location: Ogden, UT
Posted Aug 04, 2023
Operational Management Review systems, configuration and services Knowledge of standard IT hardware and equipment Ability to learn and understand IT management software - pulling logs, etcAbility to diagnose and solve application issues Providing on-call support Working with cross-functional IT team to identify and track issues Escalating Problems, Enhancements and BugsField incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems.Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize, schedule, and administer all instances where enhancements and defect resolution are required.Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.Assist in testing fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.Maintain and enhance performance of all new and existing software and applications across the organization.Identify and learn appropriate software applications used and supported by the organization.Coordinate with department heads to assess departmental application training needs and objectives.Participate in the design, development, and delivery of software applications training programs and individual classes.Post software updates, drivers, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution.Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, and so on.Apply diagnostic utilities to aid in troubleshooting.Provides guidance to members of the team.The position requires interfacing with multiple departments, creating and/or translating business requirements into the technical specifications.Other duties as assigned. Personal Attributes Highly self-motivated and directed.Ability to absorb innovative ideas and concepts quickly.Good analytical and problem-solving abilities.Ability to effectively prioritize and execute tasks in a high-pressure environment.Ability to research software development and delivery concepts and technical application issues.Ability to present ideas in business-friendly and user-friendly language.Strong customer service orientation.Excellent written, oral, interpersonal, and verbal communication skills.Experience working in a team-oriented, collaborative environment.Excellent listening and interpersonal skills.Solid organizational skills including attention to detail and multi-tasking skillsAbility to effectively prioritize and execute tasks in a high-pressure environment.Understanding Agile Methodology.Confidence in debugging and solutioning challenges during complex implementations TAB Bank Offers: Onsite GymTuition ReimbursementPaid HolidaysGym ReimbursementCollege Scholarships for Employees and Families401(k)Paid Time Off (PTO)Employee Assistance Program (EAP)I Made the GradeHoliday Club ProgramMedical, Dental, Vision, Life and AD&D, Voluntary Disability, Flex Spending & Dependent Care TAB Bank will not sponsor applicants for work visas. Analyze, track and drive results, make recommendations for operational process improvement, and implement changes.Assess the escalation and system for centralized customer issues.Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.Performs IT (Information Technology) functions such as design, analysis, evaluation, testing, debugging and implementation of applications or programs supporting company business processes and operations. This includes troubleshooting applications and software for all internal customers, such as operations, development, and other business units. Position Requirements Formal Education & Certification Bachelor's Degree or equivalent experience5 years of experience in IT related fields required.2-3 years of experience in the banking and/or finance industry preferred Knowledge & Experience Strong application knowledge and aptitude for grasping and using various software applications.In-depth, hands-on knowledge of and experience with enterprise and desktop applications.Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.Broad knowledge of SDLC and techniquesAble to develop and interpret technical documentation for training and end user procedures.Knowledge of trends in technology relating to software applications.Experience with building and maintaining databases for query and problem tracking.Good understanding of the organization's goals and objectives. The Senior Operations Specialist is also responsible for assisting in the design, delivery, training and improvement of in-house applications and other operational concepts. Acquisition & Deployment Conduct research into software application products and services in support of development and purchasing efforts.Provide support for the testing of new and existing software applications under development or consideration for purchase. Responsibilities Strategy & Planning Create and deploy feedback mechanisms for end users. This role is to deliver and oversee the end users in the organization about how to use several types of software programs efficiently and effectively in fulfilling business objectives. Description A Senior Operations Specialist is responsible for ensuring that the day-to-day operations run smoothly.
Manager, Organizational & Talent Development
Company: BILL
Location: Salt Lake City, UT
Posted Aug 06, 2023
We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.BILL Culture:Humble - We check our egos at the door. Using organizational talent practices, these products will help attract, onboard, develop, motivate, and retain productive, engaged employees. Examples include: internal mobility programs, performance management and enablement, org transformation/effectiveness, mentorship, leading and managing through change, and more! We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We are curious. We live our culture and values every dayAt BILL, we’re different by design—it's our culture.
Staff Software Engineer (Elixir) - Payments
Company: BILL
Location: Salt Lake City, UT
Posted Aug 04, 2023
We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.BILL Culture:Humble - We check our egos at the door. We are curious. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We listen, accept feedback.Authentic - We earn and show trust by being real—embracing our authentic selves.Passionate - We care deeply about each other and our customers.Accountable - We are duty-bound to each other, our customers, and society.Fun - We wrap it all together by building connections and enjoying time spent together.Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants We live our culture and values every dayAt BILL, we’re different by design—it's our culture. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations.
Associate Software Engineer for Windows/Cloud Developer
Company: Ivanti
Location: Salt Lake City, UT
Posted Aug 04, 2023
These are added pluses: Web Services, Jira, XML, JSON, HTTP/CSS, HTML, HTTPS/TLS, git, GitHub, secure software development Development methodologies: Agile software development including Scrum or Kanban Unit testing & automation testing At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Responsibilities: As part of a dynamic product development team, develop new features for endpoint management solutions for use by Ivanti's large IT customer base Work as a team who is responsible for coding, validating, debugging, reliability, performance analysis and the ongoing operational aspects of the product in an Agile environment Deliver quality code via unit and integration testing through a suite of automated tests Experience: Bachelor's Degree in Computer Science or related engineering field Windows software development experience Cloud services/SaaS with Azure & Kubernetes services experience Great at working as part of a team with strong communication skills Self-motivated software engineer who loves problem solving and helping others solve problems Loves to learn and quickly master new technologies Able to help design / architect solutions Programming languages: Object-oriented programming language experience such as C or C++ Platforms/Runtimes: Windows & .NET Technologies: Windows application development, Microsoft SQL, Microsoft Visual Studio, Azure, network programming, web services, IIS, openssl. If you require special assistance for the best interview experience, please contact us at [email protected] . Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. A software engineer on this team will be a cross-functional member working from the South Jordan, Utah office. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world. We are looking for a candidate who can work within a highly experienced group of engineers, as well as collaborate with others outside of the team to build industry leading systems management software solutions. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
Senior Technical Support Engineer
Company: NICE
Location: Salt Lake City, UT
Posted Aug 04, 2023
Protocols including but not limited to TCP/IP, HTTP, HTTPS, FTP, SFTP, RTP, VPNs, DNS, SMTP, UDP, TCP, IP, and ARP Relational Databases such as MSSQL, Oracle, MySQL, MariaDB. Specific technologies include but are not limited to: ACD/IVR, Workforce Management, Screen Recording, Analytics, Quality Management, Reporting, Outbound Dialer, etc. SONUS, WebRTC, SIP, LCR, VBR, PSTN, VoIP, Dedicated circuits (T1, DS3, MPLS, etc. ), Dialer best practices, PBX, Carrier interactions, OC-X, 1+ and toll-free services Ethernet hardware, load balancers, proxies, firewalls routers, gateways. REST API's, SOAP API's, Scripting Logic Development, Log based fault isolation, C based languages, XML, JSON, etc. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Browser software including IE, Chrome and developer tools CRM software such as Salesforce Advanced knowledge of contact center management concepts such as scheduling, performance measures and management, reporting, quality assurance methods, analytics, etc. Excellent technical, analytical and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments Excellent professional, written and verbal communications skills with the ability to capture all details in written form fluidly during conversations. Critical escalations may come at any time, so occasional after hours and weekend work may be required Required Education, Experience, and Specific Job Related Skills Education Requirement: &8203;Bachelors degree in Computer Science, Business Information Systems, Networking or similar field, or equivalent work experience required Experience Requirements: 5+ years' work experience in a technical support capacity supporting Internet Service Providers, networks, and/or Business Software Minimum of six years of experience working with and advanced knowledge in at least one of these technologies: Contact Center Software, Telecommunications, Computer Networking, Programming and Integrations. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately Superior analytical and problem-solving skills while managing diverse and complex issues in high-pressure, complex, multi-platform/system/vendor environments Proven ability to utilize, create and update knowledgebase resources in the course of your work Proven ability to drive escalated customer problems to resolution utilizing appropriate internal and external resources Ability to communicate effectively across all company teams such as Product Management, Research and Development, Quality Assurance, Professional Services and Executive/Senior Management teams to resolve technical issues Industry experience including understanding of the contact center business, as well as general market and business trends Demonstrated ability to work independently as part of a larger team Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking and strong problem-solving skills Ability to adapt quickly to change, think on your feet, communicate positively and work proactively Experience Preferred: Management and leadership experience in a technology company&8203; About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Ensure that troubleshooting guides, best practices, and other documentation for your area of specialty is complete and up to date Help other TSEs identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment.