Retirement Plan Jobs in Brazil
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Senior Support Engineer - Confluence
Company: e-Core
Location: Brazil
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> <strong> Join us as a Senior Support Engineer <strong> <p> <p> Our clients can count on our top talents So when these customers who are big players in different industries need solutions to problems our support team is responsible for providing the technical solution aiming for the greatest customer satisfaction As Senior Support Engineer you will lead and work with other Technical Support Engineers on cases that will help cultivate the team values and technical expertise <p> <p> <strong> This position suits you if you have <strong> <p> <p> As a Senior Support Engineer we expect you to have <p> <p> Advanced English level speaking listening and writing <p> <p> Strong experience in support and troubleshooting web applications systems andor softwares in general <p> <p> Solid troubleshooting skills amp rootcauseanalysis <p> <p> Strong experience in handling critical tickets complex issues and customer facing <p> <p> Experience with JVM and troubleshooting java applications in general eg Thread Dumps Heap Dumps Garbage Collection ThreadHeap Analysis Java Memory <p> <p> Experience with database and queries management <p> <p> Experience with Network technologies eg proxies amp reverse proxies load balancers LDAP Active Directory SSL APIs <p> <p> Handson experience in some programming language and Linux Operating System <p> <p> <p> <p> <p> <p> <strong> Would be great if you have <strong> <p> <p> Knowledge in Browser Dev tools <p> <p> Knowledge in LDAP eg LDAP Filters base DN <p> <p> Knowledge about email eg knowledge about DNS and SMTP protocol <p> <p> Experience with Docker Cloud AWS preferably and Kubernetes <p> <p> Experience with Java source code debugging <p> <p> <p> <p> <strong> What you will do in this role <strong> <p> <p> Interact with customers to solve their problems digging into complex issues <p> <p> Perform triage root cause analysis debugging and troubleshooting across Atlassian products <p> <p> Receive onboarding training to make you a specialist in our products system technologies and network technologies <p> <p> Participate in the growth of support capabilities capacity and quality for our customers <p> <p> Lead and participate in customerfacing calls helping to communicate progress updates action plans and resolution details <p> <p> Always improve yourself and our customers experiences <p> <p> Work to deescalate difficult situations with customers <p> <p> Work on global continuous improvement projects <p> <p> <p> <p> <p> <p> <strong> Where you will be based on <strong> <p> <p> BR Remote <p> <p> <p> <p> <strong> What youll get <strong> <p> <p> <strong> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflects our reality <strong> <p> <p> Health dental and life insurance <p> <p> Meal andor Food allowance <p> <p> Multi Benefits Card <p> <p> 15 days of vacation every 6 months 30 days of PTO per year <p> <p> Private Pension Plan <p> <p> ShortTerm Incentive Plan PLR <p> <p> Parking allowance in SP and POA offices <p> <p> Possibility to choose between a variety of work models <p> <p> Financial support for studies and daycare center <p> <p> Flexible work hours <p> <p> Customized setup eg monitor earphonesheadsets keyboard <p> <p> Periodic Wellbeing Sessions Meditation Mindfulness Breathing Techniques etc <p> <p> Home Office Setup Allowance according to your work model <p> <p> Monthly Remote Work Allowance according to your work model <p> <p> Gympass partnership <p> <p> LIREMOTE LIHD1 <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>
Sr Data Engineer
Company: ciandt
Location: Brazil
Posted Apr 12, 2024
CI&T is a digital solutions provider with a 29-year track record, partnering with top brands worldwide. They offer comprehensive digital solutions to enhance business impact, focusing on strategy, research, data science, design, and engineering. The Data Developer role involves building technological solutions for the entire data lifecycle, including data ingestion, transformation, governance, organization, and provisioning. Responsibilities include developing data pipelines, creating ETL systems, participating in data architecture definition, ensuring data system performance, and staying updated on data technologies. Requirements include experience with Python/SQL, DBT, and advanced English. Benefits include health plans, meal allowances, childcare assistance, extended parental leave, and more. CI&T is an equal-opportunity employer, committed to diversity, inclusion, and equity.
Senior Fullstack Engineer, Growth (LatAm)
Company: Skillshare
Location: Brazil,Mexico,Colombia
Posted Apr 05, 2024
As an engineer at Skillshare, you'll have a significant impact on the platform's functionality and user experience. You'll collaborate with various teams to build and improve features, participate in agile processes, and mentor teammates. The role requires 4+ years of experience, proficiency in PHP, node.js, and react or backbone, and comfort with event-driven microservice architecture. Skillshare values collaboration, user focus, and work-life balance, offering flexible remote work, unlimited PTO, and comprehensive benefits.
SMM Specialist
Company: Dev.Pro
Location: Brazil
Posted Apr 28, 2024
<p>🟢 Are you in Brazil Argentina Colombia Chile or Costa Rica Join us as we actively recruit in these locations offering a comfortable remote environment Submit your CV in English and well get back to you<p> <p>We invite a SMM Specialist ondemand to join our team Were looking for a specialist who will focus on social media development to grow our team as fast as we can with highly professional talents who will fit our culture You will be responsible for DevPro social media accounts Facebook Instagram and LinkedIn<p> <p><br><br><strong>🟩 Whats in it for you<strong><p> <ul style=> <li style=>Put the knowledge of trends into practice while managing an account<li> <li style=>Get creative at work influence processes offer your ideas<li> <ul> <p> <p> <p><strong>✅ Is that you<strong><p> <p><strong>Most importantly<strong><p> <ul style=> <li style=>2+ years experience in SMM<li> <li style=>Proven experience using social media channels to distribute the organizations content<li> <li style=>Very strong written and verbal communication skills and the ability to adjust content to remain consistent with brand style and tone<li> <li style=>Upper Intermediate English level<li> <li style=>Curiosity and creativity<li> <ul> <p> <p> <p><strong>Desirable<strong><p> <ul style=> <li style=>Experience in managing IT accounts<li> <li style=>Experience with Figma<li> <ul> <p> <p> <p><strong>🧩Key responsibilities and your contribution<strong><p> <ul style=> <li style=>Content planning<li> <li style=>Publish and distribute content via social media channels<li> <li style=>Monitor social media trends new features and opportunities<li> <li style=>Report on the performance of new social media activities<li> <li style=>Working with photographers to create visuals<li> <ul> <p> <p> <p><strong>🎾 Whats working at DevPro like<strong><p> <p>Here we appreciate your contribution and value you add to projects We are a diverse mature company with an ambitious and creative mindset Joining DevPro youll feel what its like to grow with professionals who support your journey<p> <p> <p> <p><strong>Our next steps<strong><p> <p>✅ Submit a CV in English ✅ Intro call with a Recruiter ✅ Interview ✅ Offer<p> <p> <p> <p><strong>Interested Find out more<strong><p> <p><a class=external href=httpsdrivegooglecomfiled1HtZZ5S5bQGUkP9ndK4RalcKg5mPSGXgpviewusp=sharing rel=nofollow target=blank>📋How we work<a><p> <p><a class=external href=httpswwwlinkedincomcompany2340834 rel=nofollow target=blank>💻 LinkedIn Page<a><p> <p><a class=external href=httpsdevprocompany rel=nofollow target=blank>📈 Our website<a><p> <p><a class=external href=httpswwwinstagramcomdevproglobal rel=nofollow target=blank>💻IG Page<a><p> <p> <p> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p>We are a USbased outsource software development company that has been delivering exceptional software experience to our clients since 2011 helping technology companies to become industry leaders<p> <p>Over the past few years weve been hiring specialists all over the world while our main development centers were in Ukraine Now we keep expanding and start growing our centers in different parts of the world DevPro is open to hire specialists from other countries as well as Ukrainians who live outside of Ukraine now We stand with Ukraine and keep supporting our people by offering a friendly remote environment while adhering to the values of democracy human rights and state sovereignty<p> <p>As a company of professionals DevPro offers challenging and interesting projects with worldleading clients a modern technology stack and career opportunities for both technical and nontechnical specialists<p> <p>We focus on what we value the most<p> <ul style=> <li style=>Personal and professional development get access to trainings attend English classes with native speakers<li> <li style=>Openness and support you can count on setup support and equipment<li> <li style=>A culture of growth discover opportunities for yourself with the help of our Career Development Department getting personal career plan and personality analysis<li> <ul> <img src=httpsremotivecomjobtrack1909105blankgifsource=publicapi alt=>
Manager, Enterprise Sales Engineering
Company: Datadog
Location: Brazil
Posted Apr 09, 2024
Datadog is hiring a Manager Sales Engineering to lead a team of Sales Engineers. The role involves managing a team, coaching, and supporting customer-facing activities. The ideal candidate should have experience in Sales Engineering, strong communication skills, and the ability to grow and develop a team. Datadog values a hybrid workplace culture and offers benefits such as onboarding, global benefits, mentorship, stock equity, professional development, and an inclusive company culture.
Growth Sales Representative
Company: ActiveCampaign
Location: Brazil
Posted Apr 19, 2024
<p class=jobDescription> <p> The Growth Sales Representative proactively reaches prospects who have indicated interest in ActiveCampaign They aim to uncover needs with a discovery process craft the perfect customer journey during an enablement call and close the deal <p> <p> <p> <p> LIDNI <p> <p> <p> <p> <p> <p> <strong> What your day could consist of <strong> <p> <ul> <li> <p> <strong> Proactive Outreach <strong> Initiate contact with prospects proactively engage in conversation to uncover user needs and pain points and identify opportunities for providing assistance and value during the trial phase <p> <li> <li> <p> <strong> Discovery Process <strong> Conduct a thorough discovery process to understand the prospects requirements uncover key pain points and challenges faced by the user and gather insights to tailor solutions and recommendations effectively <p> <li> <li> <p> <strong> Enablement Call Preparation <strong> Prepare for enablement calls to craft a personalized customer journey use gathered information to create a tailored plan for the users needs develop a comprehensive understanding of how the productservice addresses the users challenges and optimize the trial experience for product adoption and conversion <p> <li> <li> <p> <strong> Deal Closure <strong> Utilize consultative sales tactics to close deals understand and address customer needs and preferences and navigate the sales process efficiently to meet individual and team goals <p> <li> <li> <p> <strong> Sales Partnership <strong> Collaborate with the sales team to provide the necessary information assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise <p> <li> <ul> <p> <p> <p> <strong> What is needed <strong> <p> <ul> <li> <p> A Bachelors degree in a relevant field Business Marketing Communications is preferred not required <p> <li> <li> <p> 13 years experience in a customerfacing role Sales Success experience preferred as the role involves managing a pipeline and multiple inbound channels <p> <li> <li> <p> Experience using Customer Relationship Management CRM systems and other sales automation tools <p> <li> <li> <p> Familiarity with SaaSMartech industry understanding of key trends and knowledge of competitive landscape Preferred <p> <li> <li> <p> Strong written and verbal communication skills <p> <li> <li> <p> Ability to adapt to evolving commercial strategies changing market conditions and dynamicvaried prospect needs <p> <li> <li> <p> Proven ability to address challenges objections and obstacles <p> <li> <li> <p> Commitment to achieving results and a history of taking initiative to drive success <p> <li> <li> <p> Understandingexperience in adopting a customercentric mindset focusing on customer needs and providing tailored solutions <p> <li> <li> <p> Willingness to continuously learn and stay updated on industry trends commercial methodologies and product knowledge <p> <li> <li> <p> Strong time management skills <p> <li> <li> <p> Experience using technology and software tools as the role involves showcasing the product and using internal systems <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About ActiveCampaign <strong> <p> <p> ActiveCampaign helps small teams power big businesses with the musthave platform for intelligent marketing automation Customers from over 170 countries depend on ActiveCampaigns mix of prebuilt automations and integrations including Facebook Google WordPress Salesforce Shopify and Square to power personalized marketing transactional emails and onetoone CRM interactions throughout the customer lifecycle <p> <p> <p> <p> As a global multicultural company we are proud of our inclusive culture which embraces diverse voices backgrounds and perspectives We dont just celebrate our differences we believe our diversity is what empowers our innovation and success You can find out more about our DEI initiatives <a class=fontbold underline fontbold underline postingslink href=httpswwwactivecampaigncomaboutdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation ECommerce Personalization Landing Page Builders and CRM solutions on <a class=fontbold underline fontbold underline postingslink href=httpswwwg2comproductsactivecampaignformarketingreviews rel=noopener noreferrer nofollow target=blank> G2com <a> and is one of only a handful of software solutions with over 10000 positive reviews ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius Learn more and start your free trial at <a class=fontbold underline fontbold underline postingslink href=httpswwwactivecampaigncom rel=noopener noreferrer nofollow target=blank> ActiveCampaigncom <a> <p> <p> <p> <p> <strong> Perks and benefits <strong> <p> <p> At ActiveCampaign we prioritize employees wellbeing and professional growth by cultivating a culture centered on collaboration and innovation When you join our team youll not only have the opportunity to make a significant impact but also enjoy a range of benefits tailored to support your personal and career development <p> <p> <p> <p> <u> Here are some of the benefits we offer <u> <p> <p> Comprehensive medical and dental benefits paid 100 by ActiveCampaign for you and your dependents <p> <p> Complimentary access to mental health resources through Calm and TELUS Health EAP <p> <p> Generous paid time off and leave of absence options <p> <p> Meal vouchers through Swile for office lunches and a home office stipend to cover athome workspace expenses <p> <p> Focus Wednesdays where we dedicate one full day to no internal meetings and no interruptions <p> <p> Access to professional development resources through platforms like Hone and Udemy <p> <p> Baby swag for every baby born andor adopted we love to see our AC family grow <p> <p> After five years of service youll be eligible for a fourweek paid sabbatical leave accompanied by a sabbatical leave bonus <p> <p> <p> <p> ActiveCampaign is an equal opportunity employer We recruit hire pay grow and promote no matter of gender race color sexual orientation religion age protected veteran status physical and mental abilities or any other identities protected by law <p> <p> <p> <p> Our Employee Resource Groups ERGs strive to foster a diverse inclusive environment by supporting each other building a strong sense of belonging and creating opportunities for mentorship and professional growth for their members <p><p>
Social Media & Community Manager, Brazil
Company: Airalo
Location: Brazil
Posted Apr 26, 2024
<div><b>About Airalo<b><div><div>Alo Airalo is the worlds first eSIM store that helps people connect in over 200+ countries and regions across the globe We are building the next digital service that revolutionizes the telecom industry We are a traveltech company and an equalopportunity environment that values and executes diversity inclusion and equity Our team is spread across 50+ countries and six continents What glues us together is our commitment to changing the way you connect<span style=fontsize 133333px> <span><div><div><br><div><div><b>About you<b><div><div>We hope that you care deeply about the quality of your work the intrinsic worth of tasks and the success of your team You are selfdisciplined and do not require micromanagement in terms of your skillset and work ethic You do your best to flourish as an individual every day while working hard to foster a collaborative team environment You believe in the importance of being and staying authentic honest positive and kind You are a good interlocutor with clear and concise communication You are able to manage multiple projects have an analytical mind pay keen attention to detail and love to get your hands dirty You are cognizant tolerant and welcoming of vulnerabilities and cultural differences<div><div><br><div><div><b>About the Role<b><div><div><b>Position<b> Fulltime Employee<div><div><b>Location<b> Remotefirst <div><div><b>Benefits<b> Health Insurance workfromanywhere stipend annual wellness amp learning credits annual allexpensespaid company retreat in a gorgeous destination amp other benefits<div><div><br><div><div>As a <b>Social Media amp Community Manager<b> you will be responsible for guiding the strategy and development of our entire social media ecosystem across Brazil including creative content community engagement and growth<div><div>Reporting to the <b>Senior Growth Manager LATAM<b> you will set the future strategy for social editorial content reputation management channels and engagement tied to marketing and brand goals<div><div>With a strong understanding of storytelling brand and design youll lead the endtoend process of social media campaigns including the ability to plan curate and tailor engaging content and copy for different social channels and audiences<div><br><br><div class=h3>Responsibilities include but are not limited to<div><li style=><b>Social Media Strategy<b> Develop and execute an effective social media strategy tailored to the Brazilian market to increase brand awareness engagement and lead generation<li><li style=><b>Content Creation <b>Create compelling and shareable social media content including text images videos and infographics that aligns with Airalos brand voice and values Developing an editorial calendar and executing strategies on social media channels and other regionspecific community platforms<li><li style=><b>Community Engagement<b> Monitor and actively engage with the Airalo community on social media platforms respond to comments questions and feedback promptly and build positive relationships with followers<li><li style=><b>Social Media Advertising<b> Plan and execute paid social media campaigns to reach and convert the target audience utilizing ad platforms such as Facebook Ads Instagram Ads and others<li><li style=><b>Analytics and Reporting<b> Monitor social media metrics track KPIs and generate regular reports to measure the effectiveness of social media efforts Utilize insights to make datadriven improvements<li><li style=><b>Crisis Management<b> Handle potential social media crises effectively maintain a positive brand image and address customer concerns professionally And ensure compliance with local laws eg copyright and data protection<li><li style=><b>Stay Updated<b> Stay current with industry trends social media best practices and emerging platforms to suggest new ideas and strategies to maintain Airalos competitive edge<li><br><br><div class=h3>Musthaves<div><li style=>Bachelors degree with a strong similar professional background amp 3+ years experience in a similar capacity<li><li style=>Extensive experience in brand management content social media and customer and market insight in Brazil with an indepth understanding of the social and digital space<li><li style=>Familiar with HootSuite or other social media publishing tools<li><li style=>Excellent knowledge of Facebook Twitter LinkedIn Instagram Snapchat TikTok and YouTube and as of social media best practices and regional and global trends<li><li style=>Fluency in English with impeccable verbal and written communication skills<li><li style=>Experience with executing and implementing channel and audience research<li><li style=>Superior internal amp external communication amp crossfunctional stakeholder management skills<li><li style=>Enjoying and excelling at handling multiple projects simultaneously in a matrix amp complex environment<li><li style=>Good time management with an eye for perfection amp a strong operational background<li><br><br><div class=h3>Good to Haves <div><li style=>Prior experience in the tech travel or telecommunications industry<li><li style=>Certificates and courses in digital marketing and research methods<li><li style=>Knowledge of eSIM and GSMArelated technologies and services<li><div><i>We sincerely thank all applicants in advance for submitting their interest in this opportunity with Airalo <i><div><img src=httpsremotivecomjobtrack1908844blankgifsource=publicapi alt=>
Support Engineer - Jira Cloud
Company: e-Core
Location: Brazil
Posted Apr 15, 2024
The text describes a company, e-Core, that is committed to diversity, inclusivity, and equal employment opportunities. They aim to build a diverse workforce, considering factors like gender, ethnicity, race, religion, sexual orientation, and other identity markers. e-Core encourages employees to be themselves and develop professionally and personally. The company is looking for a Cloud Support Engineer with advanced English skills, experience in troubleshooting web and Java applications, understanding of network technologies, and familiarity with REST APIs and Splunk. The role involves resolving customer issues, creating knowledge base articles, and participating in technical communications. e-Core offers flexible benefits, work-life balance, and a transparent and flexible environment. The company values community participation and encourages employees to engage in forums and share best practices.
Senior Full Stack Engineer - Distribution
Company: Cloudbeds
Location: Brazil
Posted Apr 26, 2024
<p class=jobDescription> <p> Together were on a mission to power every property in the world and to do that we need to find the best talent in the world Thats why were on the search for a superstar <strong> Senior FullStack Engineer <strong> <p> <p> As a <strong> Senior FullStack Engineer <strong> you will implement new architectures features and best practices to scale the Cloudbeds platform You will contribute to new efforts in serviceoriented architectures leveraging the latest cutting edge technologies As a <strong> Senior FullStack Engineer <strong> your goal is to deliver an exceptional experience to our customers all around the world with quality performance and scalability top of mind Alongside your team you will leverage latest modern SaaS and Amazon Web Services AWS technologies across all layers of the software stack <p> <p> <strong> Location <strong> Remote US CA LATAM and Brazil <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> As a member of the Distribution Team you will contribute towards developing and enhancing products connected to Cloudbeds ecosystem <p> <li> <li> <p> Design and implement features and improvements utilizing PHP Vue and React <p> <li> <li> <p> Lead discussions on complex technical concepts and requirements with both technical and nontechnical stakeholders as a contributor to the backend and frontend architecture groups <p> <li> <li> <p> Write clean welltested welldocumented and elegant code <p> <li> <li> <p> Write documentation for new and existing areas of our application <p> <li> <li> <p> Contributing towards the ongoing initiative to migrate our core platform into microservices <p> <li> <li> <p> Collaborate with crossfunctional teams to plan build and ship high quality features <p> <li> <li> <p> Mentor team members through practices like pair programming and code reviews <p> <li> <li> <p> Rearchitect and refactor existing systems to align with project requirements <p> <li> <li> <p> Help design the long term vision of our technology and new component architectures <p> <li> <li> <p> Promote best practices to improve the quality of our code and processes <p> <li> <li> <p> Drive technical decisions within the team <p> <li> <li> <p> Advocate for quality and test automation <p> <li> <ul> <p> <strong> Youll Succeed With <em> <em> <strong> <p> <ul> <li> <p> 5+ years of PHP web application software engineering experience <p> <li> <li> <p> 5+ years of experience with JS frameworks Vuejs and React are preferred <p> <li> <li> <p> Strong knowledge of modern Javascript and Typescript design patterns best practices and technologies <p> <li> <li> <p> Knowledge of Git including workflowsactions <p> <li> <li> <p> Expert knowledge of relational databases indexing and searching technologies <p> <li> <li> <p> Knowledge of test automation unit integration endtoend <p> <li> <li> <p> Strong communication and collaboration skills <p> <li> <li> <p> Excellent problem solving and debugging skills <p> <li> <li> <p> Strong knowledge and a passion for software best practices design patterns and testing <p> <li> <li> <p> Strong teamwork leadership and time management skills <p> <li> <li> <p> Passionate about agile practices and continuous improvement <p> <li> <li> <p> Business level English fluency required verbal and written skills <p> <li> <ul> <p> <strong> Nice to Have <strong> <p> <ul> <li> <p> Experience designing and building microservices andor microfrontends <p> <li> <li> <p> Experience with PHP Frameworks CodeIgniter CakePHP Laravel Symfony <p> <li> <li> <p> Experience with cloudbased infrastructure Docker Kubernetes AWS <p> <li> <li> <p> Experience working with a remotefirst and globally distributed team <p> <li> <li> <p> Travel industry experience is a plus but definitely not required <p> <li> <li> <p> Experience with Atlassian products JiraConfluenceBitbucket <p> <li> <ul> <p> <p><p>
Senior Support Engineer - Jira Enterprise Team
Company: e-Core
Location: Brazil
Posted Apr 22, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> <strong> During your day as a Senior Support Engineer you will <strong> <p> <p> Interact with our largest and most sophisticated customers to solve their problems digging into complex issues <p> <p> Perform triage root cause analysis debugging and troubleshooting across onetomany Atlassian products <p> <p> Receive onboarding training to make you a specialist in one to many of our products system technologies and network technologies <p> <p> Participate on the growth of support capabilities capacity and quality for our customers <p> <p> Lead and participate in customer facing calls helping to communicate progress updates action plans and resolution details <p> <p> Be part of a team ensuring we have customers for life <p> <p> Set high standards for yourself and your team <p> <p> Always improve yourself and our customers experiences <p> <p> <p> <p> <strong> As a Senior Support Engineer we expect you to have <strong> <p> <p> Advanced English level speaking listening and writing <p> <p> 5+ years of experience in L2L3 support and troubleshooting web applications systems andor softwares in general <p> <p> Solid troubleshooting skills amp rootcauseanalysis <p> <p> Experience in handling critical tickets complex issues and customer facing <p> <p> Experience with Network technologies eg proxies amp reverse proxies load balancers LDAP Active Directory SSL <p> <p> Experience with web servers application servers or middleware technologies eg NGINX J2EE Tomcat Apache WebSphere JBoss WebLogic <p> <p> Experience with Linux Unix eg iptables egrep symlinks Event Viewer <p> <p> Experience with SQL databases <p> <p> <p> <p> <strong> It will be nice if you have <strong> <p> <p> Experience with JVM and troubleshooting java applications in general eg Thread Dumps Heap Dumps Garbage Collection ThreadHeap Analysis Java Memory <p> <p> Experience with Atlassian products <p> <p> <p> <p> <strong> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflects our reality <strong> <p> <p> <p> <p> <strong> As an eCorean you will have flexible benefits in the model of your choice <strong> <p> <p> <p> <p> Health dental and life insurance <p> <p> Health insurance for your pet national coverage <p> <p> Periodic wellness sessions <p> <p> Gympass <p> <p> Food andor meal allowance <p> <p> Multiple benefits card <p> <p> 15 days vacation every 6 months 30 days per year <p> <p> Possibility of working from abroad 90 days per year <p> <p> Shortterm incentive plan PLR <p> <p> Private pension plan <p> <p> Possibility of choosing between 5 working models <p> <p> Personalized Onboarding Kit including monitor headset keyboard amp other gifts <p> <p> Monthly allowance for remote work according to your work model <p> <p> Flexible working hours <p> <p> Parking assistance at the SP and POA offices <p> <p> Financial support for studies and childcare <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>
Paid Marketing Manager
Company: Skillshare
Location: Brazil,Mexico
Posted Apr 12, 2024
Skillshare is seeking a skilled digital marketing manager with 2+ years of experience in managing Meta and Google Ads campaigns. The ideal candidate should be analytical, detail-oriented, and comfortable with data analysis in Google Sheets/Excel. They should also be able to iterate on existing processes, communicate effectively, and have experience in the subscription or EdTech space. The role involves implementing, monitoring, and managing Meta and Google Ads campaigns, creating and maintaining a roadmap of creative and landing page tests, identifying opportunities for scaling, and maintaining account and data hygiene. The position is a 1-year contract with potential for increased responsibilities and ownership of additional channels. Skillshare offers a passionate, innovative team, a mission to empower lifelong learners, a remote culture, and flexibility.
Senior Support Engineer
Company: e-Core
Location: Brazil
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> On your first day well expect you to have <p> <p> <p> <p> A passion for providing legendary service to our Small and Mediumsized Business customers using Atlassian Cloud products <p> <p> Were looking for individuals who can selforganize adapt quickly are resourceful and resilient have fast learning ability a growth mindset systems thinking and a solutionbased approach <p> <p> The ability to diagnose and fix technical issues in a timely manner and help customers <p> <p> We ask that you have working experience interacting with customers and good communication skills to back it up <p> <p> You have familiarity with IT Operations Application Support Cloud technologies operating systems and SQL databases <p> <p> Deep understanding of TCPIP SSLTLS CDN BrowserDev Tools REST API HTTP Mail Database Queries and Java Source <p> <p> You are comfortable using the command line <p> <p> <p> <p> During your day as a Senior Support Engineer you will <p> <p> Resolve customers issues via the telephone email or a remote session <p> <p> Reproducing issues inhouse and responding back in a timely manner <p> <p> Regular followups with customers with recommendations updates and action plans <p> <p> Escalate issues in a timely manner according to Standard Operating Procedures <p> <p> Leverage internal technical expertise including peers mentors knowledge base community forums and other internal tools to provide the most effective solutions to customer issues <p> <p> Create new knowledge base articles to capture new learning for reuse throughout the organization <p> <p> Participate in technical communications within the Technical Support team to share best practices and learn about new technologies Focus on an area of technical specialization and attend technical trainings <p> <p> Read and work with other Technical Support Engineers on cases which will help cultivate that expertise <p> <p> Works collaboratively with diverse global teams and drives inclusive work environments <p> <p> Ease of working on a ticket queue and different tickets simultaneously <p> <p> Understanding customer needs and urgency in verbal and written form <p> <p> <p> <p> As a OnPrem Senior Support Engineer we expect you to have <p> <p> Written and spoken English advanced level <p> <p> Comfortable with SQL <p> <p> Comfortable with providing customer support <p> <p> Experience in troubleshooting web applications <p> <p> Understanding about network technologies <p> <p> Familiarity with REST APIs <p> <p> <p> <p> As a OnPrem Senior Support Engineer it would be nice for you to have <p> <p> Experience in troubleshooting Java applications <p> <p> Experience in using native browser development tools <p> <p> Good experience with REST APIs methods status codes etc <p> <p> Familiarity with Splunk <p> <p> Familiarity with Agile MethodologiesActively participate in community forums <a class=fontbold underline fontbold underline postingslink href=httpscommunityatlassiancom rel=noopener noreferrer nofollow target=blank> httpscommunityatlassiancom <a> <p> <p> Find answers support and inspiration from other Atlassian users <p> <p> <p> <p> Where you will be based on <p> <p> BR Remote <p> <p> <p> <p> What youll get <p> <p> <p> <p> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflect our reality <p> <p> <p> <p> As an eCorean you will have flexible benefits in the model of your choice <p> <p> <p> <p> Health dental and life insurance <p> <p> Health insurance for your pet national coverage <p> <p> Periodic wellness sessions <p> <p> Gympass <p> <p> Food andor meal allowance <p> <p> Multiple benefits card <p> <p> 15 days vacation every 6 months 30 days per year <p> <p> Possibility of working from abroad 90 days per year <p> <p> Shortterm incentive plan PLR <p> <p> Private pension plan <p> <p> Possibility of choosing between 5 working models <p> <p> Personalized Onboarding Kit including monitor headset keyboard amp other gifts <p> <p> Monthly allowance for remote work according to your work model <p> <p> Flexible working hours <p> <p> Parking assistance at the SP and POA offices <p> <p> Financial support for studies and childcare <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>