Security Clearance Jobs in Chicago, IL
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Senior Manager, Customer Operations & Field Support
Company: Intelsat
Location: Chicago, IL
Posted Apr 10, 2024
<p><strong>Your impact<strong><br >The Sr Manager Customer Operations and Field Support is responsible for ensuring the customer satisfaction on all operational issues related to Inflight Entertainment and Connectivity IFEC for your customers You will lead the Electronically Steered Antenna ESA line maintenance program for the North American regional jet fleet and manage the line maintenance team You will also support to Intelsats airline customers for installation and maintenance issues and problemsolving processes You will be the primary liaison between airline customers and all the internal operational groups and will be the escalation path for any critical issues for both North America IFEC ATG4 Ku 2Ku and North American ESA You will partner with relevant Account managers and Project managers for seamless communications as well as work directly with leaders within Intelsat and at the airlines<br >You are an advocate for the airline customer with these internal groups and will drive critical metrics A key measure of success will be ensuring Intelsat finds operational issues before the customer does<br ><strong>What you will do<strong><br ><p><ul><li> Develop and lead the North America field team focused on building and maintaining strong relationships as a trusted advisor with key leaders at our airline partners ensuring open communication both ways <li> <li> Develop strategy and execution plans for our ESA maintenance program which will be a critical company effort in 202425 All of these installations will occur on the North America regional jet fleet replacing ATG4 technology <li> <li> Lead and manage the USbased maintenance team which will be a critical resource for the ESA maintenance effort <li> <li> Lead and coordinate the overall strategy and execution or our Field Support Representatives FSRs team and their ongoing engagement and performance with our Airline Partners ensuring all issues are identified and resolved in a timely manner <li> <li> Ownership of key operational metrics for the airline customer including Availability Mean Time to Resolve First Time Fix Customer Experience and Portal metrics Prepare and present operations section for airline Quarterly Business Review <li> <li> Act as point of contact for daily operational issues Attend any daily weekly or monthly calls between ops groups and airline customers to be aware of any issues Create weeklymonthly scorecards of airline metrics and issues <li> <li> Your business acumen will aid you in communicating seamlessly and effectively with a range of audiences including internal and external customers and senior management A critical success factor is developing strong internal relationships to collaborate to solve customer issues quickly and efficiently <li> <li> Support and be accountable for all deliverables and technical aspects of IFEC systems installed on the customer fleet including but not limited to installation preventative maintenance fault isolation troubleshooting software loading hardware replacement and fault rectification <li> <li> You will lead any special projects from an operational standpoint for your airlines and develop a strategy for execution this may include coowning certain larger campaigns such as fleet HW upgrade campaigns <li> <li> Proactively solve complex problems that involve cross functional coordination <li> <li> You will leverage your organizational position to advocate for your airline in the prioritization of software development work <li> <ul><p><br ><strong> Your required experienceskills<strong><br ><p><ul><li> Bachelors degree <li> <li> 7 years of relevant experience in inflight connectivity and airline operations <li> <li> Experience and demonstrated success in a customer facing role including ability to interface with both executive and technical teams at customers <li> <li> A unique combination of competencies within inflight connectivity satellite communications and airline operations <li> <li> Strong written and verbal communication skills are essential as well as the ability to present in front of groups including senior executives colleagues CEOs and large audiences <li> <li> This role is subject to ITAR candidates must be a US Person this includes US Citizen Permanent Resident or Protected Individual such as an asylee or refugee <li> <li> Demonstrated and Indepth knowledge of the relevant technologies and aircraft systems including both installation and operation of IFEC systems <li> <ul><p><br ><strong>Your success in this role will look like <strong><br ><p><ul><li> Build strong trustbased longterm relationships with customers and stakeholders understand and anticipate customer needs and continuously align the organization in pursuit of customer satisfaction <li> <li> Understand mission and objectives and role and functional interdependencies debate passionately conclude decisively and act as one team <li> <li> Team development defining expectations motivating coaching and facilitating results for the direct and indirect reports <li> <ul><p><br ><strong>It would be nice if you had <strong><br ><p><ul><li> Experience with IFEC product <li> <li> Experience in Account management <li> <ul><p><br ><strong>How we support you <strong><br ><p><ul><li> Hybrid work environment offering up to two days per week work from home for eligible positions <li> <li> Development opportunities supporting professional growth championed by our dedicated Learning amp Development team 2025 of our positions are hired internally <li> <li> Ways to get involved satellite launch parties company connect events charitable activities team social events recognition programs and employee resource groups <li> <li> Wide range of benefits and perks to help you stay healthy happy and productive These include paid leave programs medical tuition reimbursement and retirement benefits employee wellness offerings and more <li> <ul><p><br >These benefits are designed to support your overall wellbeing and help you succeed in your role<br ><strong>Our DampI Commitment<strong><br >Were committed to fostering a culture and environment of diversity inclusion and respect a place where everyone can show up fully as themselves and do their best work every day Were a technology leader committed to advancing diverse inclusive teams where belonging is rooted in our culture Intelsat has an established Diversity amp Inclusion Council and Employee Resource Groups Intelsat is an equal opportunity employer and does not discriminate based upon race color religion sex national origin ethnicity age disability pregnancy veteran status sexual orientation gender identity or any other characteristic protected by applicable law <br >While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements we encourage you to apply Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match<br ><b>About Us<b> As the foundational architects of satellite technology Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners<br >At Intelsat we increase human potential by connecting people communities businesses and governments Our employees enjoy a casual and collaborative environment where we celebrate professional excellence in pursuit of the corporate mission We hire skilled professionals who work in various areas such as satellite engineering network operations cloud architecture accounting sales legal and more Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise<br >Intelsat is subject to regulation by certain US Government national security agencies which require that we collect and share certain Personally Identifiable Information PII with the US Government to obtain permission to employ nonUS persons in certain roles If selected for a role at Intelsat we may collect and share your PII for these purposes<br >Intelsat is an Equal OpportunityAffirmative Action Employer including Vets and Disabled<p>
Regional Sales Manager, Strategic Accounts
Company: Ambient.ai
Location: Chicago, IL
Posted Apr 09, 2024
Ambient.ai, a computer vision intelligence company founded in 2017 by Shikhar Shrestha and Vikesh Khanna, is revolutionizing enterprise physical security. Their platform applies AI and computer vision to existing infrastructure, reducing false alarms by over 95%. They are backed by top investors and recognized by Forbes and YC. Ambient.ai is seeking an experienced Enterprise Sales rockstar to drive revenue growth and new customer acquisition, offering a competitive package and a mission-driven work environment.
Senior Director, Marketing
Company: Center for Research in Security Prices (CRSP)
Location: Chicago, IL
Posted Apr 10, 2024
The Senior Director of Marketing at CRSP will lead the development and execution of comprehensive marketing strategies and campaigns, aligning with CRSP's evolving business objectives. This role involves close collaboration with leadership and external stakeholders, overseeing market research, advertising, and promotion initiatives to enhance CRSP's brand awareness. The individual will analyze program success, provide strategic direction for marketing initiatives, and collaborate with various teams to refine marketing content and promote CRSP products effectively. The role requires a Master's or Bachelor's degree with relevant experience, strong analytical skills, and excellent communication abilities.
Systems Engineer
Company: Federal Reserve Bank of Chicago
Location: Chicago, IL
Posted Apr 09, 2024
The Federal Reserve Bank of Chicago is seeking a candidate with a Bachelor's Degree in Computer Science or related field and 2+ years of experience supporting Atlassian Data Center Collection of Applications. The role involves implementing enhancements to the bank's computing environment, including programming, installation, and solutions engineering. Responsibilities include planning, designing, and implementing infrastructure enhancements, problem resolution, and providing work direction and training to lower-level employees. The candidate will be responsible for the reliability, performance, recoverability, and security of middleware, applications, and various FRBC software products running on Linux and Windows servers. They will also be responsible for the day-to-day operation of the Atlassian Collection of Applications and tools, Bitbucket, and JIRA. The role involves investigating, troubleshooting, and resolving issues within the computing environment, analyzing and defining system and server requirements, and recommending hardware and software enhancements. The candidate will also collaborate with cross-functional teams, develop custom templates in JIRA, and install and maintain Atlassian infrastructure for High Availability. The position offers a comprehensive benefits package, a continuous learning environment, and opportunities for career growth.
Lead Endpoint Engineer
Company: GoHealth
Location: Chicago, IL
Posted Apr 09, 2024
GoHealth, a leading health insurance marketplace, is seeking an Endpoint Engineer to design, manage, and support the laptop and mobile device technology ecosystem. The role involves collaboration with Infrastructure Operations, IT Support Operations, and Security Operations teams to deliver secure and supportable endpoint solutions for agents and corporate users. The ideal candidate should have a STEM degree, experience in Active Directory environments, and strong interpersonal skills. GoHealth offers a range of benefits including flexible vacation, 401(k) with company match, comprehensive insurance, professional growth opportunities, and a casual dress code.
Operations Manager
Company: Flexport
Location: Chicago, IL
Posted Apr 08, 2024
Flexport, a company valued at $8 billion, is seeking a highly motivated Operations Manager for a full-time position in one of its fulfillment centers. The role involves leading a team of 200+ associates and 4+ salaried managers, managing operations, and contributing to shaping the future of logistics. The ideal candidate should have at least 4 years of experience in team management, physical capability to lift up to 49 pounds, and comfort working in varying noise levels. Flexport is committed to fostering a diverse and inclusive work environment.
Sr Software Engineer
Company: PatientPoint
Location: Chicago, IL
Posted Apr 08, 2024
<div> <p>Join PatientPoint to be part of a dynamic team committed to <strong>empower better health<strong> As a leading digital health company we <strong>innovate<strong> to positively <strong>impact <strong>patient behaviors Our purposedriven approach offers <strong>an inspirational career<strong> opportunity where you can contribute to improving health outcomes for millions of patients nationwide<p> <div> <p><strong>Location <strong>Chicago<p> <p><strong>Hybrid Schedule<strong> 2 days in office 3 days at home weekly<br ><p> <p><strong>Job Summary<strong><br >The Senior Engineer has expertise in designing and implementing backend systems and APIs including infrastructure methodology process and tool stack In this role you will also help design and develop various microservices by leveraging domaindriven design architectural principles You will build event streaming use cases using Java and Apache Kafka and persistence tiers using SQL and NoSQL databases like PostgreSQL MongoDB DynamoDB etc<p> <p>You thrive in environments where you are focused on writing performant code that supports enterprisegrade architecture You enjoy the experience of writing software for scale and take ownership of the products you contribute to You are seeking to drive tangible impact in your next career opportunity You want to build things that matter<p> <p><strong>What Youll Do <strong><p> <ul><li>Design and implement efficient code that meets business requirements while adhering to compliance and security standards<li> <li>Build reusable modules and libraries to improve code reusability and maintainability<li> <li>Handson development of enterprise applications 80 of the time<li> <li>Responsible for the stability and scalability of the PatientPoint content platform This encompasses core business services and platformagnostic mobile and web APIs<li> <li>Develop solutions following established technical design application development standards and quality processes<li> <li>Increase teams technical ability and drive measurable code quality improvement<li> <li>Improve the accuracy of development schedules and lower project risk<li> <li>Collaborate with team members on design and code reviews<li> <li>Mentor Junior Individual Contributors<li> <ul><p><strong>What We Need <strong><p> <ul><li>6+ years of Java experience<li> <li>4+ years experience in a backend software engineering role developing enterprise applications<li> <li>4+ years creating APIs as products with web services and RESTful protocols<li> <li>3+ years experience developing a microservices architecture<li> <li>3+ years experience creating couldbased solutions with AWS Amazon Web Services cloud<li> <li>Expert proficiency in Java is required Minimum Java 11 required<li> <li>Expert proficiency in Spring Framework including Spring Core Spring Boot Spring Cloud and Spring Data<li> <li>Solid experience in using design patterns to implement solutions for common business problems<li> <li>Proficiency with SQL and NoSQL databases along with ORM frameworks<li> <li>Experience with Kafka or other streaming technologies is highly desired<li> <ul><p><strong>Desired Qualifications <strong><p> <ul><li>Bachelors in computer science engineering information systems or related fieldwork experience<li> <li>Experience with eventdriven architectures is highly desirable<li> <li>Cloudbased security principles and protocols include OAuth2 JWT encryption hashing data secret management etc<li> <li>Experience with containerizationorchestration technologies such as Docker Elastic Container Service ECS Kubernetes etc<li> <li>Experience deploying and integrating with AWS Cloudbased solutions<li> <ul><p><strong>What Youll Need to Succeed<strong><p> <ul><li>Excellent problemsolving and troubleshooting skills<li> <li>Excellent collaboration and communication skills working effectively with crossfunctional teams<li> <li>Selfmotivation strong ambition and interest in directly impacting business results<li> <ul><p><span>LIED1 LIHybrid <span><p> <div> <p><strong>What We Offer <strong><br >We know you bring your whole self to work every day That is why we are committed to providing modernized benefits and cultural perks to our teammates We offer competitive compensation comprehensive and affordable benefits flex time off to rest and charge where applicable a hybrid work model mental amp emotional wellness resources and coaching 401K and more<p> <p><strong>About PatientPoint <strong><br >PatientPoint® is a leading digital health company that connects patients healthcare providers and life sciences companies with the right information in the moments care decisions are made Our solutions are proven to influence patient behavior and improve health outcomes driving value for all stakeholders Across the nations largest network of connected digital devices in 35000 physician offices PatientPoint solutions empower better health for more than 750 million patient visits each year Learn more at patientpointcom <p> <div> <p><span><em>PatientPoint recognizes that privacy is important to you Please read the PatientPoint privacy policy we want you to be familiar with how we may collect use and disclose your information Employer is EOEMFDV<em><span><p> <div> <div>
Senior Program Manager, Data & Analytics
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Apr 11, 2024
Keeper Security is seeking a Senior Program Manager for data and analytics. This remote role involves optimizing data infrastructure, leading analytics initiatives, and driving business insights. The ideal candidate should have 6+ years of experience in program management, business operations, and data analytics. They must be proficient in data management tools, have strong analytical skills, and be able to build cross-functional relationships. The company offers comprehensive benefits and is committed to diversity and inclusion.
Lead Software Engineer
Company: Focused Labs
Location: Chicago, IL
Posted Apr 10, 2024
Focused Labs is a company that partners with clients to deliver quality software, leveraging their expertise in design and software. They value listening to clients, understanding their needs, and continuously learning. The role involves ensuring development practices are followed, architecture decisions align with client needs, and the product is production-ready. The ideal candidate is an experienced consultant with a full tech stack knowledge, experience managing developers, and a pragmatic approach to tool selection. The role requires up to 20% travel within the US and a base salary range of $140,000 - $190,000.
Cloud DevOps Engineer
Company: Federal Reserve Bank of Chicago
Location: Chicago, IL
Posted Apr 10, 2024
The DevOps Engineer at the Federal Reserve Bank of Chicago is responsible for designing, developing, and managing cloud platform ecosystems and infrastructure. They work closely with software development teams to create a robust, flexible, and scalable platform. The role involves assisting in the design and development of automated deployment tooling, infrastructure code management, and orchestration. The engineer also participates in creating common components and templates for resources deployed in cloud environments using Infrastructure as Code. They integrate on-premise solutions with cloud resources, build out solutions based on security, monitoring, logging, and alerting requirements, and coordinate technical and end-user resources for testing. The engineer provides technical support and assistance regarding architectural and procedural best practices, maintains technical documentation, and identifies opportunities for automation to increase efficiency. They contribute to a culture of continuous improvement and apply DevOps tooling and practices to increase productivity. The ideal candidate has a Bachelor's degree in Computer Science or a related field, 2-3 years of experience with cloud-based platforms, software engineering experience, and familiarity with programming tools, application architectures, and source code management tools. Experience with Python or Node.js, Continuous Integration/Continuous Delivery tools, scripting languages, networking concepts, and container orchestration solutions is also required. This is a hybrid position requiring at least two days per week in the office, and the candidate must be authorized to work in the United States without visa sponsorship. The Federal Reserve Banks are committed to equal employment opportunity and diversity.
Director, Client Services
Company: Center for Research in Security Prices (CRSP)
Location: Chicago, IL
Posted Apr 10, 2024
The Client Services Director is responsible for managing and leading the front-line Client Services team, ensuring high subscriber satisfaction and retention. They provide proactive support, training, and documentation, and collaborate with Marketing and Sales. The Director is a key externally focused member of the senior leadership team, contributing to product development and enhancement. They handle client inquiries, resolve complex issues, and develop client service protocols. The role requires experience with various software, a master's degree or bachelor's degree with at least 8 years of experience in finance or economics, and expertise in CRM systems.
Security - MSc and PhD Summer Internship 2024- Research Lab
Company: IBM
Location: IL Haifa
Posted Apr 10, 2024
IBM is offering summer internships for MSC and PHD students from CS/CE/EE faculties to work on research projects in various fields, including machine learning and security. The projects aim to develop cutting-edge technology for detection of cyber attacks and protecting computer systems and applications.