Selective Service Registration Jobs in USA
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NPI Engineer
Company: Flock Safety
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock is looking to add an NPI Engineer to our New Product amp Sustaining team As we progress into being a multiproduct company it is imperative to properly add to and build up the NPI team to sustain existing products during and soontobereleased designs at all stages of their lifecycle This role would be integral in supporting existing CMs in troubleshooting quarantined devices managing continuous improvement projects to increase yield andor lower costs in production and owning the NPI cycle for qualityoflife design projects that support the vitality of our existing products This is a remote role and will require travel up to 20 <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> BSc degree in Electrical Engineering Mechanical Engineering or related technical discipline <p> <li> <li> <p> At least 23 years of experience in NPI HW ProductionManufacturing or similar functional roles <p> <li> <li> <p> Knowledge and experience with Mobile IoT or imaging devices assembly process and testing <p> <li> <li> <p> Experience with manufacturing process development and improvement in a fastpaced environment <p> <li> <li> <p> Experience in working with subcontractors <p> <li> <li> <p> Broad technical competence across relevant engineering disciplines Electrical Mechanical Software etc <p> <li> <li> <p> A deep understanding of the development cycle as a process and a discipline the ability to drive first principles and maintain focus on goals during constant change learning and new analysis <p> <li> <li> <p> Familiarity with production processes including injection molding PCBA fabrication cable overmolding <p> <li> <li> <p> Effective communication skills verbal written and presentation <p> <li> <li> <p> Excellent teamwork skills with proven ability to work with a crossfunctional team and drive for timely project success <p> <li> <ul> <p> Nice to have <p> <ul> <li> <p> Can read schematic diagrams and PCB documentation <p> <li> <li> <p> Has developed and implemented test solutions for new products including software and hardware <p> <li> <li> <p> Experience with DFM Design for Manufacturing process for PCB and electronic components production <p> <li> <li> <p> Knowledge and experience in using CAD SolidWorks to design aids andor fixtures for manufacturing or testing <p> <li> <li> <p> Knowledge and experience in using Altium for test fixture circuit design <p> <li> <li> <p> Knowledge and experience in optics and image test and analysis <p> <li> <li> <p> Proven track record bringing products from a prototyping and conception phase all the way through mass production <p> <li> <ul> <p> <strong> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <strong> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a NPI Engineer at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Become Familiar with Flocks products <p> <li> <li> <p> Become familiar with Flocks current production Manufacturing workstreams and challenges <p> <li> <li> <p> Integrate into current and new Contract Manufacturer engagement <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> Able to independently own specific tasks <p> <li> <li> <p> Support prioritized ongoing activities <p> <li> <li> <p> Contribute to future productization plans <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> Become the primary owner of various workflows and even a specific product in the NPI phase <p> <li> <li> <p> Drive process improvements that increase production yield and reduce manufacturing costs <p> <li> <li> <p> Drive improvements to our vendor management and communication processes <p> <li> <li> <p> Contribute to crossfunctional decisionmaking regarding at least one projects manufacturing process and technical requirements <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> <u> Our First Chat <u> During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> <u> The Hiring Manager Interview <u> You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> <u> The Technical Assessment <u> Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> <u> The Panel <u> Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> <u> The Executive Review <u> A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $85000$97000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1W8ofLMVCOWL9pYFAVSMsSTaJAA9VmJview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or infertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚LampD Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Customer Onboarding Coordinator
Company: brightwheel
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> We are rapidly expanding and need gogetters who are excited to help customers adopt new technology that can have a huge impact on their program You are comfortable independently driving critical tasks have an attention to detail and have polished customerfacing phone skills You are also able to collaborate and communicate effectively with experienced Customer Success team members who will train and support you to quickly get up to speed and become a productive member of the team <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Partner with members of the Customer Success team to drive critical and time sensitive tasks that support customers learning how to use the platform <p> <li> <li> <p> Contact customers via phone and email to facilitate call scheduling and collect customer information <p> <li> <li> <p> Communicate clear and concise instructions via email and phone to customers <p> <li> <li> <p> Sort through requests prioritize and report out on task progress and completion <p> <li> <li> <p> Use strong critical thinking and troubleshooting abilities to correctly identify investigate and resolve technical or usage issues <p> <li> <li> <p> Develop expertise in our platform and act as a subject matter expert for our customers <p> <li> <li> <p> Partner with members of the Customer Success team to drive critical and time sensitive tasks that support customers learning how to use the platform <p> <li> <li> <p> Contact customers via phone and email to facilitate clarification and completion of customer requests <p> <li> <li> <p> Exhibit empathy towards our customers and each other at all times <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 1+ years of professional experience ideally in sales or customer success <p> <li> <li> <p> Highvolume phonebased sales experience a plus SDR or ISR experience at a SaaS company is preferred <p> <li> <li> <p> Good command of English both oral and written and customer service skills active listening provide basic instructions professional demeanor <p> <li> <li> <p> Ability to manage timesensitive tasks and deliver on time every time <p> <li> <li> <p> Great attention to detail nothing can slip through the cracks when were supporting our customers <p> <li> <li> <p> Comfort with working remotely using communication tools such as slack and zoom <p> <li> <li> <p> Experience with CRM systems Salesforce in particular a plus <p> <li> <li> <p> Associates degree Bachelors degree or comparable professional experience Recent graduates welcome to apply <p> <li> <ul> <p> <p> <p> <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package This 5month contract is at an hourly rate of $2163hour for all US locations <p> <p> <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Security Architect (Networking and Identity) - Enterprise Field CTO
Company: Snowflake
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> We seek energetic technical Security Architects SAs to secure our customers Snowflake environments SAs are passionate about security often involving tremendous technology challenges that require no simple solutions SAs exhibit flexibility and willingness to roll up their sleeves and do whatever makes Snowflake and our customers successful Success requires working collaboratively with a broad range of people inside and outside the company <p> <h3> <strong> AS A SECURITY ARCHITECT AT SNOWFLAKE YOU WILL GET TO <strong> <h3> <ul> <li> <p> Secure Snowflake using best practices ensuring knowledge transfer so that customers are appropriately enabled and can extend the capabilities of Snowflake security on their own <p> <li> <li> <p> Work handson with customers to unblock technical issues and explain options and recommendations <p> <li> <li> <p> Support other members of the Professional Services and Support teams to develop their expertise <p> <li> <li> <p> Collaborate with Product Management Engineering and Marketing to continuously advance the Snowflake services and community <p> <li> <ul> <p> SAs have broad skills and experience in security networking identity and other access control features A Snowflake Security Architect will have the following profile on Day One <p> <ul> <li> <p> Minimum five years of experience working with customers in a presales or postsales technical role <p> <li> <li> <p> Strong understanding of networking concepts including routing and DNS <p> <li> <li> <p> Strong knowledge of cloud networking including cloud service providers like Azure AWS and GCP <p> <li> <li> <p> Strong understanding of identity management use cases including authentication SAML authorization OAUTH and identity governance SCIM amp RBAC <p> <li> <li> <p> Deep experience with largescale infrastructureasaservice platforms eg AWS Azure Google Cloud Platform etc <p> <li> <li> <p> Understanding of the data analytics stack and workflow from ETL to data platform design to BI and analytics tools <p> <li> <ul> <h3> <strong> BONUS POINTS FOR THE FOLLOWING <strong> <h3> <ul> <li> <p> Handson expertise with SQL Python and APIs <p> <li> <li> <p> Outstanding skills in presenting to both technical and executive audiences whether impromptu on a whiteboard or using presentations and demos <p> <li> <li> <p> Experience selling enterprise SaaS software <p> <li> <ul> <h3> <strong> WHY JOIN OUR FIELD CTO SECURITY TEAM AT SNOWFLAKE <strong> <h3> <ul> <li> <p> Unique opportunity to work on a truly disruptive software service <p> <li> <li> <p> Get unique handson experience with the bleedingedge data platform <p> <li> <li> <p> Develop and advance in a firstclass organization <p> <li> <ul> <p> <p> <p> <em> Every Snowflake employee is expected to follow the companys confidentiality and security standards for handling sensitive data Snowflake employees must abide by the companys data security plan as an essential part of their duties It is every employees duty to keep customer information secure and confidential <em> <p> <p> <p><p>
Senior Financial Analyst
Company: MissionWired
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> At MissionWired we help our partners create revolutionary fundraising strategies that advance their mission change our country and have a positive impact on the world <p> <p> <p> <p> MissionWired is the only wholly integrated direct marketing agency for nonprofits and Democratic organizations We help our partners tell big ambitious stories that invite their supporters into communities to raise missionchanging revenue Our results are unrivaled having converted more than $31 billion in donations to the worlds most trusted philanthropies and groundbreaking campaigns We do it over email and SMS in the mail across social media everywhere We dont think in terms of channels were singleminded in pursuit of your success <p> <p> <p> <p> Were innovative progressobsessed dogooders who care deeply about social change and continuing to push the limits on what we can accomplish together Weve brought strategies to life for nonprofit organizations working around the world including Sandy Hook Promise Human Rights Watch The Humane Society of the US Save the Children and Friends of the Earth as well as progressive political organizations campaigns and candidates like President Bidens reelection campaign and the Democratic Senatorial Campaign Committee DSCC Each cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot <p> <p> <p> <p> Were an equalopportunity employer and take seriously our commitment to equality and equity Our efforts to be inclusive and create opportunity dont end when someone joins us they begin <p> <p> <p> <p> Weve set our sights on changing the world through our work and with our clients and representation is at the foundation of what we do We know that diversity of thought and background makes us stronger Thats why were committed to building and maintaining a diverse community <p> <p> <p> <p> Every new team member broadens our perspective and allows us to think bigger Well be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come stay and push the boundaries of whats possible <p> <p> <p> <p> <strong> Overview <strong> MissionWired is looking for a Senior Financial Analyst reporting to the Director of FPampA to assist in the budgeting forecasting longterm planning implementation and business strategic analysis of the financial team The Financial Analyst will be handson and have the leadership ability and talent to develop the functions to meet growing business needs as we scale We are looking for a true strategic partner and valuable voice to represent the finance team as we continue to grow our teams and services <p> <p> <p> <p> <p> <p> <strong> Successful candidates will <strong> <p> <ul> <li> <p> Working crossfunctionally with department leads to forecast measure evaluate and report on revenue and operating expenses <p> <li> <li> <p> Assisting in the monthly preparation of income statements balance sheets and cash flow statements <p> <li> <li> <p> Performing regular and adhoc analyses that provide insightful views into the operations and financial performance of the company and <p> <li> <li> <p> Executing on process improvement and automation efforts to streamline FPampA operations and improve the speed and quality of financial reporting <p> <li> <ul> <p> <p> <p> <strong> Musthave qualifications <strong> <p> <ul> <li> <p> 4+ years of experience in FPampA corporate finance or investment banking <p> <li> <li> <p> Advanced knowledge of Microsoft Excel with the ability to build and teach advanced financial models and translate them into impactful presentations <p> <li> <li> <p> Knowledge and experience in managing direct expense forecasting <p> <li> <li> <p> Ability to collaborate with and communicate financial concepts to nonfinance team members and executives <p> <li> <li> <p> Strong knowledge of accounting operations for example monthend closes <p> <li> <li> <p> Comfortability working in a growing entrepreneurial organization that may require development and implementation of new processes <p> <li> <li> <p> Proficiency with accounting software and translating ERP data into useful management reporting <p> <li> <li> <p> Ability to quickly identify both risks and opportunities while maintaining a strong focus on both process improvements and results and <p> <li> <li> <p> Prioritization of the integrity and accuracy of financial reporting <p> <li> <ul> <p> <p> <p> <strong> Nicetohave qualifications <strong> <p> <ul> <li> <p> Bachelors degree in Finance Accounting or related field <p> <li> <li> <p> Professional servicesagency focus preferred and <p> <li> <li> <p> Passion energy and excitement for progressive and philanthropic causes <p> <li> <ul> <p> <p> <p> <p> <p> Salary range for this role is $70000 to $80000 per year depending on experience <p> <p> <p> <p> <strong> <u> Location <u> <strong> <p> <p> We are currently working remotely with no return to office date Applicants may reside in the following states AZ CA CO CT DC FL GA IL IN LA MA MD MN MO NC NH NJ NM NY OR PA SC TX VA WA and WI Due to FL legislation MissionWired is required to participate in <a class=fontbold underline fontbold underline postingslink href=httpsdrivegooglecomfiled1cND6OtjyqgiaCvzlEIGQt37qAVsWyviewusp=sharing rel=noopener noreferrer nofollow target=blank> everify <a> <p> <p> <p> <p> Supporting your team on some nights and weekends as we approach highvolume times such as elections may be required <p> <p> <p> <p> <strong> <u> Benefits <u> <strong> <p> <p> 100 employerpaid premiums for platinumlevel medical plan on a national health care network <p> <p> 100 employerpaid life insurance and short term disability <p> <p> 50 employerpaid vision and dental insurance <p> <p> 401k with 3 employer contribution <p> <p> 17 vacation days in addition to 12 paid holidays sick days bereavement leave and a volunteer day off <p> <p> Paid parental leave at 100 of your salary <p> <p> Financial support for reproductive and transgender care <p> <p> Flexible telecommute and remote work policies <p> <p> Company issued Mac products for home offices <p> <p> Cell phone service reimbursement meal and rideshare reimbursement and other perks available <p> <p> <p> <p> <em> If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications consider applying anyway Wed love to hear from you <em> <p><p>
Principal Product Manager, Firefox Mobile
Company: Mozilla
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Why Mozilla <strong> <p> <p> Mozilla Corporation is the nonprofitbacked technology company that has shaped the internet for the better over the last 25 years We make pioneering brands like Firefox the privacyminded web browser and Pocket a service for keeping up with the best content online Now with more than 225 million people around the world using our products each month were shaping the next 25 years of technology and helping to reclaim an internet built for people not companies Our work focuses on diverse areas including AI social media security and more And were doing this while never losing our focus on our core mission to make the internet better for people <p> <p> The Mozilla Corporation is wholly owned by the nonprofit 501c Mozilla Foundation This means we arent beholden to any shareholders only to our mission Along with thousands of volunteer contributors and collaborators all over the world Mozillians design build and distribute <strong> opensource <strong> software that enables people to enjoy the internet on their terms <p> <p> <strong> About this team and role <strong> <p> <p> Firefoxs Product Management team is looking for an experienced Principal Product Manager to lead our mobile product strategy and deliver a great mobile browsing experience This role will work across our product teams to drive a portfolio approach to our mobile product investments across growth browser essentials AI and more You will work with our teams to help identify and build features for existing products as well as help identify new product strategies to help differentiate <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Define mobile product strategy for Firefox Mobile and Firefox Focus on iOS and Android <p> <li> <li> <p> Clearly set the productbacklog prioritization with a balance of nearterm deliverables and longerterm investment in various platforms <p> <li> <li> <p> Work across several teams to sure we have the right mobile product investments and that theyll accrue to a great mobile browsing experience <p> <li> <li> <p> Be a product evangelist and partner closely with business team members and engineering leaders <p> <li> <li> <p> Effectively communicate strategies and tradeoffs up to a range of senior leaders and down to development teams <p> <li> <li> <p> Synthesize market changes and technology improvements into concrete advancements for our products <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> 10+ years of product management experience including impactful leadership roles on major products <p> <li> <li> <p> Product experience with highly trafficked nativemobile products with millions of users <p> <li> <li> <p> Strong product sense and understanding of user problems <p> <li> <li> <p> Experience setting a portfolio approach to investments across products <p> <li> <li> <p> Excellent interpersonal skills which include active listening and the ability to present complex ideas in concise written and verbal descriptions <p> <li> <li> <p> Experience working with external partners both in the US and abroad in a product management role <p> <li> <li> <p> Experience identifying customer and business problems participating in the product vision and writing clearconcise requirements with consideration for the endtoend experience <p> <li> <li> <p> Experience crafting strategies to differentiate a product in a crowded space <p> <li> <li> <p> You appreciate integrity and approach business decisionmaking and responsibilities honestly and openly <p> <li> <ul> <p> <strong> What youll get <strong> <p> <ul> <li> <p> Generous performancebased bonus plans to all eligible employees we share in our success as one team <p> <li> <li> <p> Rich medical dental and vision coverage <p> <li> <li> <p> Generous retirement contributions with 100 immediate vesting regardless of whether you contribute <p> <li> <li> <p> Quarterly allcompany wellness days where everyone takes a pause together <p> <li> <li> <p> Country specific holidays plus a day off for your birthday <p> <li> <li> <p> Onetime home office stipend <p> <li> <li> <p> Annual professional development budget <p> <li> <li> <p> Quarterly wellbeing stipend <p> <li> <li> <p> Considerable paid parental leave <p> <li> <li> <p> Employee referral bonus program <p> <li> <li> <p> Other benefits lifeADampD disability EAP etc varies by country <p> <li> <ul> <p> <strong> About Mozilla <strong> <p> <p> Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled When you work at Mozilla you give yourself a chance to make a difference in the lives of Web users everywhere And you give us a chance to make a difference in your life every single day Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online <p> <p> <strong> Commitment to diversity equity inclusion and belonging <strong> <p> <p> Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the companys core mission We encourage applications from everyone including members of all equityseeking communities such as but certainly not limited to women racialized and Indigenous persons persons with disabilities persons of all sexual orientations gender identities and expressions <p> <p> We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment as appropriate Please contact us at <a class=fontbold underline fontbold underline externallink href=mailtohiringaccommodationmozillacom rel=noopener noreferrer nofollow target=blank> hiringaccommodationmozillacom <a> to request accommodation <p> <p> We are an equal opportunity employer We do not discriminate on the basis of race including hairstyle and texture religion including religious grooming and dress practices gender gender identity gender expression color national origin pregnancy ancestry domestic partner status disability sexual orientation age genetic predisposition medical condition marital status citizenship status military or veteran status or any other basis covered by applicable laws Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior conduct or purpose <p> <p> Group C <p> <p> LIREMOTE <p> <p> Req ID R2258 <p><p>
Senior Technical Product Manager
Company: Aledade
Location: USA
Posted Apr 17, 2024
<div>Your role as a <b>Senior Product Manager Point of Care<b> will be to help shape and drive the strategy which enables Aledades powerful datadriven insights to be surfaced to providers across a wide range of EHRs Solutions will include APIs EHRspecific apps and overlay tooling You will work across a growing set of internal development teams and partner companies you will collaborate with our business and clinical leadership and you will ensure the roadmap delivers on significant value through increased provider engagement<div><div><br><div><div>We are flexible with respect to geographic location and the ideal candidate will be comfortable working remotelywork from home within the US or from our headquarters office in Bethesda MD<div><br><br><div class=h3>Primary Duties<div><li style=>Partner with business owners to cultivate a shared vision for the problem space constraints priorities and ideal end state and be able to articulate and advocate for this perspective <li><li style=>Ongoing optimization of live user workflows and capabilities including monitoring of key metrics amp user feedback<li><li style=>Work with internal teams and end users to develop a deep understanding of requirements perform thoughtful solution design use data to test hypotheses and support teams throughout execution<li><li style=>Write detailed user stories for new features capturing detailed descriptions of business rationale requirements and success criteria that are defined by measurable outcomes<li><li style=>Develop short and longterm roadmaps that deliver maximum value with minimum risk and assume ongoing iteration<li><br><br><div class=h3>Minimum Qualifications<div><li style=>6+ years of product management experience in technology technologyenabled services industry or a SaaS product<li><br><br><div class=h3>Preferred knowledge skills andor abilities<div><li style=>Nice to have knowledge skills andor abilities<li><li style=>BABS degree preferred<li><li style=>Experience in a healthcare domain<li><li style=>Experience with diagnosis coding or quality reporting within a valuebased care environment<li><li style=>Experience partnering with 3rd party technology applications<li><li style=>Experience integrating with or configuring population health modules for 2 or more Electronic Health Record EHR software packages<li><li style=>Experience building cloudbased products in an Agile environment<li><li style=>Experience overseeing the daytoday execution of one or more scrum teams <li><li style=>Experience driving the discovery process in partnership with experience design researchers technical architects subjectmatter experts and clinical stakeholders<li><li style=>Experience talking to customers and conducting field research comes naturally to you youre comfortable observing and asking questions and youre genuinely curious about customer pain points workflows and motivations<li><li style=>Experience creating maintaining and enhancing business relationships and communicating effectively with senior management<li><li style=>Willingness to travel to customer sites as requested<li><br><br><div class=h3>Physical Requirements<div><li style=>Sitting for prolonged periods of time Extensive use of computers and keyboard Occasional walking and lifting may be required<li><div><b style=fontsize 11pt>Who We Are<b><div><div><span style=fontsize 11pt>Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape independent primary care We were founded in 2014 and since then weve become the largest network of independent primary care in the country helping practices health centers and clinics deliver better care to their patients and thrive in valuebased care Additionally by creating valuebased contracts across a wide variety of payers we aim to flip the script on the traditional feeforservice model Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best keeping patients healthy If you want to help create a health care system that is good for patients good for practices and good for society and if youre eager to join a collaborative inclusive and remotefirst culture youve come to the right place<span><div><div><br><div><div><b style=fontsize 11pt>What Does This Mean for You<b><div><div><span style=fontsize 11pt>At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect openmindedness and a desire to learn You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work and who are all united by a shared passion for public health and a commitment to the Aledade mission<span><div><div><br><div><div><span style=fontsize 11pt>In addition to time off to support worklife balance and enjoyment we offer the following comprehensive benefits package designed for the overall wellbeing of our team members<span><div><div><span style=fontsize 11pt>Flexible work schedules and the ability to work remotely are available for many roles<span><div><div><span style=fontsize 11pt>Health dental and vision insurance paid up to 80 for employees dependents and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days amp 11 paid holidays<span><div><div><span style=fontsize 11pt>12 weeks paid Parental Leave for all new parents<span><div><div><span style=fontsize 11pt>6 weeks paid sabbatical after 6 years of service<span><div><div><span style=fontsize 11pt>Educational Assistant Program amp Clinical Employee Reimbursement Program<span><div><div><span style=fontsize 11pt>401K with up to 4 match<span><div><div><span style=fontsize 11pt>Stock options<span><div><div><span style=fontsize 11pt>And much more<span><div><div><br><div><div><i style=fontsize inherit>At Aledade we dont just accept differences we celebrate them We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer Employment policies and decisions at Aledade are based on merit qualifications performance and business needs All qualified candidates will receive consideration for employment without regard to age race color national origin gender including pregnancy childbirth or medical conditions related to pregnancy or childbirth gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation<i><div><div><br><div><div><u style=fontsize small>Privacy Policy<u><span style=fontsize small> By applying for this job you agree to Aledades Applicant Privacy Policy available at <span><a class=postingslink href=httpswwwaledadecomprivacypolicyapplicants rel=nofollow style=fontsize small>httpswwwaledadecomprivacypolicyapplicants<a><div><img src=httpsremotivecomjobtrack1906983blankgifsource=publicapi alt=>
Manager - Customer Success
Company: Grafana Labs
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> Are you looking for the next step in your career Enjoy a challenge Love to innovate This is an exciting opportunity to join a technology startup in a high growth phase Were looking for an experienced versatile and highly motivated Customer Success leader to join our team <p> <p> As a <strong> Manager of Customer Success AMER West <strong> your team will be a key differentiator in how our customers view and value Grafana Labs in the AMER West region partnering with the Sr Manager West to support the largest regional team in the business This key leader will have experience building and growing a success organization to service a rapidly expanding customer base curating scalable experiences to protect and grow revenue by increasing usage amp adoption and deepening partnerships The ideal candidate has managed a regional team ideally one that services highly technical customers with a midtouch engagement model or has built a Success team and operations model <p> <p> You must have a love for hiring and developing teams We want to hire well so we can foster talent for growth at Grafana You will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders with a highly scalable focus You will be part of a small leadership team championing the customer experience and liaising with cross functional teams including Sales Customer Support Professional Services and Product Development to ensure the balance between whats best for the Customer and Grafana <p> <p> <strong> Your Impact <strong> <p> <ul> <li> <p> Leverage data to drive customer outcomes product adoption and customer experience across a midtouch book of business <p> <li> <li> <p> Create and champion team development necessary skills and create enablement plans for ongoing growth especially our land and expand motion <p> <li> <li> <p> Partner with Sales to align on strategies for key accounts renewal forecasting coverage plans and account opportunities ie opportunities and risks <p> <li> <li> <p> Build trusted relationships with the Product team to articulate patterns and insights for investment that will help the company win enterprise and win commercial with differentiated models <p> <li> <li> <p> Hire develop and mentor Success team members building a culture of excellence and exceptional customer experiences <p> <li> <li> <p> Evolve and iterate our Success methodology for our growing customer base <p> <li> <li> <p> Create an innovative collaborative and fun working environment for the distributed team <p> <li> <ul> <p> <strong> What will you bring to the team <strong> <p> <ul> <li> <p> 3+ years of experience growing and scaling a Customer Success team ideally supporting an org from startup through scale motions <p> <li> <li> <p> Experience working with an Enterprise customer base driving product adoption leading to a healthy renewal <p> <li> <li> <p> Ability to grow coach and mentor employees <p> <li> <li> <p> Excellent decision making skills in a fast paced environment <p> <li> <li> <p> Willingness to learn and aptitude to master our products and become a trusted advisor to our customers <p> <li> <li> <p> Process and detail oriented and enjoy documenting scalable steps <p> <li> <li> <p> Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including Executive and Clevel <p> <li> <li> <p> Experience delivering customerfocused solutions to customer needs <p> <li> <li> <p> Background knowledge of any of the following fields is strongly desired <p> <ul> <li> <p> Observability devops logs metrics tracing Kubernetes and general enterprise open source technology <p> <li> <ul> <li> <li> <p> Excellent listening problem solving and communication skills <p> <li> <ul> <p> In the United States the OTE compensation range for this role is $191000 $229000 Actual compensation may vary based on level experience and skillset as assessed in the interview process Benefits include equity bonus if applicable and other benefits listed on our <a class=fontbold underline fontbold underline fontbold underline href=httpsgrafanacomaboutcareersjobs rel=noopener noreferrer nofollow target=blank> careers page <a> <p><p>
Senior Manager, DevOps
Company: SmithRx
Location: USA
Posted Apr 17, 2024
<p><strong>Who We Are<strong><p> <p>SmithRx is a rapidly growing venturebacked HealthTech company Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management PBM sector by building a nextgeneration drug acquisition platform driven by cutting edge technology innovative cost saving tools and bestinclass customer service With hundreds of thousands of members onboarded since 2016 SmithRx has a solution that is resonating with clients all across the country<p> <p>We pride ourselves for our missiondriven and collaborative culture that inspires our employees to do their best work We believe that the US healthcare system is in need of transformation and we come to work each day dedicated to making that change a reality At our core we are guided by our company values<p> <ul style=> <li style=><strong>Integrity<strong> Do the right thing Especially when its hard<li> <li style=><strong>Courage<strong> Embrace the challenge<li> <li style=><strong>Together <strong>Build bridges and lift up your colleagues<li> <ul> <p><strong>Job Summary<strong><p> <p>SmithRx is developing the nextgeneration modern pharmacy benefits management PBM platform that will change how companies administer and manage pharmacy benefits Our unified technology platform provides realtime actionable insights that drives cost savings powers clinical services and results in a brillant customer experience A unified technology platform exists nowhere in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies The result is a PBM delivering unmatched service quality and operational efficiency that exceeds all industry standards<p> <p>We are seeking an accomplished and strategic Senior DevOps Manager who will play a crucial role in bridging the gap between development and operations ensuring smooth deployment operation and scaling of software applications and systems A successful candidate will bring a blend of strong technical expertise leadership and strategic planning to our growing organization <p> <p><strong>What you will do<strong><p> <p><strong>Strategic Leadership<strong> Lead the DevOps team and collaborate with development IT and security teams to develop and implement a comprehensive DevOps strategy that aligns with the organizations goals<strong><strong> Continuous IntegrationContinuous Deployment CICD Implement and optimize CICD pipelines to enable fast reliable and automated deployment of applications and services<p> <p><strong>Infrastructure as Code IaC<strong> Promote and implement IaC practices to manage and provision infrastructure through code improving scalability and ensuring environment consistency Experience with Terraform is a plus<p> <p><strong>Tool and Technology Management<strong> Evaluate select and manage tools and technologies to automate software development testing deployment and infrastructure provisioning processes<p> <p><strong>Monitoring and Reliability<strong> Oversee the implementation of monitoring solutions to ensure the reliability and performance of applications and services Address and mitigate any reliability issues<p> <p><strong>Security and Compliance<strong> Work closely with the security team to ensure DevOps practices meet compliance and security requirements Implement security best practices throughout the development lifecycle<p> <p><strong>Team Management and Development<strong> Lead mentor and develop the DevOps team fostering a culture of continuous improvement innovation and collaboration<p> <p><strong>Vendor Management<strong> Manage relationships with software and service vendors ensure they meet the organizations standards and contribute effectively to the DevOps strategy<p> <p> <p> <p><strong>What you will bring to SmithRx<strong><p> <ul style=> <li style=>Bachelors or Masters degree in Computer Science Information Technology or a related field <li> <li style=>8+ years of demonstrated expertise in DevOps practices including experience with automation CICD IaCmonitoring Docker and Kubernetes<li> <li style=>Proven people leadership experience with 5+ years managing DevOps teams <li> <li style=>Strong knowledge of cloud technologies especially AWS<li> <li style=>Proficiency in scripting and automation tools Bash Python Ansible Terraform<li> <li style=>Solid background in network security and database management<li> <li style=>Demonstrated ability to lead change and drive innovation<li> <li style=>Excellent analytical problemsolving and decisionmaking skills<li> <li style=>Strong communication and interpersonal abilities<li> <li style=>Capable of working under pressure in a dynamic environment<li> <ul> <p> <p> <p><strong>What SmithRx Offers You<strong> <p> <ul style=> <li style=>Total Rewards package that includes incentive bonus and stock options<li> <li style=>Highly competitive wellness benefits including Medical Pharmacy Dental Vision and Life Insurance and ADampD Insurance<li> <li style=>Flexible Spending Benefits <li> <li style=>401k Retirement Savings Program <li> <li style=>Shortterm and longterm disability<li> <li style=>Discretionary Paid Time Off <li> <li style=>12 Paid Holidays<li> <li style=>Wellness Benefits<li> <li style=>Commuter Benefits <li> <li style=>Paid Parental Leave benefits<li> <li style=>Employee Assistance Program EAP<li> <li style=>Wellstocked kitchen in office locations<li> <li style=>Professional development and training opportunities<li> <ul> <img src=httpsremotivecomjobtrack1907013blankgifsource=publicapi alt=>
Dispute Resolution Manager
Company: PosiGen
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <p> Join the Solar For All Revolution <p> <p> At PosiGen we are passionate about providing money saving solar and energy efficiency solutions for people of all income levels We are seeking an equally passionate Dispute Resolution Manager to lead a team of Dispute Resolution Specialists who will be focused on handling high impact escalations complaints issue resolution and improving the customer experience <p> <p> The Dispute Resolution Manager will have a high degree of influence and accountability for owning and resolving overall disputes and reducing friction in our customers experience with us This leader is responsible for making sure the team carries out the complaint resolution policy and implements corresponding standard operating procedures while simultaneously identifying and eliminating the primary root causes in order to prevent recurrence <p> <p> <strong> Essential Job Functions <strong> <p> <ul> <li> <p> Provides leadership and oversees the handling of escalated customer complaints including BBB and other public forum or regulatory complaints from intake to resolution <p> <li> <li> <p> Communicates directly with the customer as needed using phone email and SMS to find resolution to complaint <p> <li> <li> <p> Acquires and retains staff by recruiting selecting orienting training coaching and recognizing team members Responsible for the teams productivity morale and wellbeing <p> <li> <li> <p> Ensures team thoroughly documents internal assessment of customer issues in the CRM currently Salesforce <p> <li> <li> <p> Provides coaching and feedback to Customer Care team and other interested stakeholders to increase product knowledge resolution options and increase consistency in servicing <p> <li> <li> <p> Tracks and monitors responsiveness to customer complaints <p> <li> <li> <p> Creates and standardizes reporting on escalation types including root cause analysis to promote continuous internal feedback for reducing future customer issues and escalations <p> <li> <li> <p> Exercises good judgment to resolve escalations with minimal supervision and within scope of authority <p> <li> <ul> <p> <strong> Competencies <strong> <p> <ul> <li> <p> Ability to monitor and motivate a productionbased and customerfacing team <p> <li> <li> <p> Must have acumen in goal setting team organization and financial planning <p> <li> <li> <p> Ability to quickly become proficient with all products and lease agreements in all the markets <p> <li> <li> <p> Advance communications and analytical skills <p> <li> <li> <p> Ability to work independently and prioritize workload and make decisions on complex matters <p> <li> <li> <p> Ability to manage a large number of inquiries per day via inboundoutbound phone calls and emails <p> <li> <ul> <p> <strong> EducationExperience <strong> <p> <ul> <li> <p> College degree or equivalent work experience <p> <li> <li> <p> Solar experience a PLUS <p> <li> <li> <p> 35 years of progressive experience in a call center or collection agency is preferred <p> <li> <li> <p> Experience working with claim evaluation legal regulations andor financial settlements preferred <p> <li> <li> <p> Minimum of 2 years of supervisory experience in dispute resolution environment <p> <li> <li> <p> Knowledge of Billing Collections and Customer Service procedures <p> <li> <li> <p> Proficient in Salesforce Google Suite products including Gmail Google Docs Google Sheets etc <p> <li> <li> <p> Excellent written verbal communication and customer service experience and skills are required <p> <li> <ul> <p> <u> About PosiGen <u> <p> <p> PosiGen is a peoplecentric rapidly growing residential solar company committed to making Solar For ALL a reality We aim to simplify solar improve home efficiency and generate opportunities for the underserved through our first of its kind no credit check guaranteed savings solar leasing program <p> <p> As employees at PosiGen we are passionate about furthering our mission of Solar For ALL At PosiGen we celebrate the individual and foster an environment where employees can be their true self We strive to live every day by our values <p> <ul> <li> <p> <strong> A <strong> ct with Integrity <p> <li> <li> <p> <strong> B <strong> e Humble Be Kind <p> <li> <li> <p> <strong> C <strong> ollaborate and Seek to Understand <p> <li> <li> <p> <strong> D <strong> eliver on our Promises <p> <li> <li> <p> <strong> E <strong> ngage Passionately <p> <li> <ul> <p> PosiGen is an Equal Opportunity Affirmative Action employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other factor protected by applicable federal state or local laws Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources <p> <p> <p><p>
Paralegal- Telecommunications/Regulatory Compliance
Company: Vonage
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> The role and why it matters <strong> <p> <p> We are seeking a dedicated telecommunicationselectronic communications services regulatory Paralegal to join our legal team and play a vital role in supporting our compliance activities This position will report to the Director Legal Telecom Regulatory Compliance and play a key role in global compliance activities related to telecommunications laws and messaging industry standards <p> <ul> <li> <p> <strong> Legal and Business experience <strong> <p> <li> <ul> <p> Specific to telecommunications and electronic communications services you will <p> <ul> <li> <p> Project manage and research various countries laws and regulations including organizing such research for future reference <p> <li> <li> <p> Manage annual and periodic reporting to global regulatory agencies including coordinating informationgathering from internal stakeholders <p> <li> <li> <p> Assist with researching and answering complaints from global regulatory agencies <p> <li> <li> <p> Support the inhouse Regulatory Board in developing and implementing regulatory and industry requirements <p> <li> <li> <p> Assist the Director Legal Telecom Regulatory Compliance in staying abreast of changes in laws regulations and messaging industry standards and conveying those changes internally <p> <li> <li> <p> Handle various internal inquiries <p> <li> <ul> <p> <strong> IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW <strong> <p> <p> <strong> Whats required for application <strong> <p> <ul> <li> <p> Bachelors degree in Paralegal Studies or a related field <p> <li> <li> <p> Minimum 3+ years of experience working as a Paralegal law firm or corporate legal department in the telecommunicationselectronic communications service sector <p> <li> <li> <p> Familiarity with the telecommunicationselectronic communications service regulatory landscape <p> <li> <li> <p> Indepth knowledge of at least one countrys laws and regulations in the telecommunicationselectronic communications service sector and a willingness to learn about other countries <p> <li> <li> <p> Strong organizational and multitasking abilities with a meticulous attention to details <p> <li> <li> <p> Proficient in conducting legal research and summarizing findingsStrong analytical and problemsolving skills with an ability to assess complex legal issues and provide practical solutions <p> <li> <li> <p> Effective communication written and verbal and interpersonal skills with the ability to communicate legal concepts to nonlegal stakeholders up to and including seniorlevel management <p> <li> <li> <p> Proven ability to manage and prioritize multiple projects in a fastpaced environment <p> <li> <li> <p> You will possess a high level of integrity and be committed to the highest ethical standards <p> <li> <ul> <p> <strong> What is in it for you <strong> <p> <p> In addition to providing exciting work career advancement opportunities and a collaborative work environment Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement <p> <p> <em> Note The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list Assignments may differ for individuals within the same role based on business conditions departmental need or geographic location <em> <p> <p> <em> LI JS3 <em> <p><p>
Design Manager - Title & Launch Management
Company: Netflix
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> Netflix is one of the worlds leading streaming entertainment services with over 260 million paid memberships in over 190 countries enjoying TV series documentaries feature films live events and mobile games across a wide variety of genres and languages As our entertainment slate continues to grow we must scale the technology solutions we use to manage content and data to meet the changing needs of the business <p> <p> <p> <p> The goal of the Title amp Launch Management team is to enable operational and creative excellence in the distribution and promotion of our content ads and games Our work directly enables the launch of highquality content on our service and helps our members discover titles they will love We are looking for an experienced design leader to manage the design team responsible for these critical enterprise applications that help us ensure our titles are launched accurately ontime and at scale <p> <p> <p> <p> In this role youll collaborate closely with several crossfunctional leaders while managing a talented and diverse remote design team Youll help your teams design and build applications that ensure flawless global delivery accurate tagging and data that powers personalization innovative solutions that control how we distribute our titles on our platform and much more These are critical B2B applications so experience with and passion for working on enterprise applications is essential <p> <p> <p> <p> This role can be based in our Los Angeles or Los Gatos offices There is also the option to be based remotely from the West CoastPST working hours Expect to travel monthly to meet with your teams stakeholders and partners <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Collaborate closely with your Product Engineering Data Science and Operations leadership partners to plan and execute our product roadmaps <p> <li> <li> <p> Develop and nurture relationships with our global stakeholders learn the nuances of their workflows and ensure your team is designing and shipping impactful and cohesive product experiences that meet our stakeholders needs <p> <li> <li> <p> Balance being a passionate advocate for our users while pushing your teams towards efficient operational excellence <p> <li> <li> <p> Manage and coach your design leadership team by helping them navigate the complexity and ambiguity of our business areas <p> <li> <li> <p> Keep your teams inspired and engaged by providing clear direction that looks towards the future while creating actionable steps that are impactful today <p> <li> <ul> <p> <p> <p> <strong> Skills Characteristics amp Qualifications <strong> <p> <ul> <li> <p> 5+ years of experience successfully leading and scaling highperformance design teams <p> <li> <li> <p> Demonstrated passion for B2B2C Enterprise related user problems and a successful track record of shipping impactful products at a global scale <p> <li> <li> <p> Experience collaborating closely with crossfunctional stakeholders helping drive alignment between design and your crossfunctional partners and building strong relationships across business areas <p> <li> <li> <p> Comfortable working with ambiguity ability to bring rigorous design thinking and operational structure to complex and evolving problem spaces <p> <li> <li> <p> Exceptional communication skills in writing and verbally whether in small group discussions largescale presentations or with executives <p> <li> <li> <p> Ability to inspire lead and engage your design team leaning in and giving them critical business context feedback and direction <p> <li> <li> <p> Bring a balanced perspective and thoughtful decisionmaking to strategic discussions advocating for both usercentricity and needs of the business with your teams and your peers <p> <li> <ul> <p> <p> <p> <strong> Bonus <strong> <p> <ul> <li> <p> Experience working in the entertainment industry and a deep understanding of media workflowsPassion for storytelling and filmmaking <p> <li> <li> <p> Courage when asked to join team karaoke 🎤😜 <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $270000 $700000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Director - SEO Strategy & Website
Company: Bitly
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> The Role <strong> <p> <p> Were seeking a Director SEO Strategy amp Website to join our growing global marketing team Reporting directly to the VP Acquisition youll be responsible for contributing to the companys revenue growth through user experience capturing demand through our nonpaid channels and maximizing the impact of our digital presence <p> <p> As the Director SEO Strategy amp Website you will be the owner of two websites that drive millions of new users each month is a leader in its category and work with a globally recognized brand The ideal candidate for this role will thrive in a highgrowth culture drive strategies that grow quality traffic to each of our main sites and increase the efficiency of each site to grow our base of users Youll be a good mix of confidence and humility to drive our business forward You also have a knack for numbers and growth and are excited to dive in and be accountable for growing and reporting on our nonpaid acquisition engine for two of the worlds leading brands <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> <strong> Strategic Planning <strong> Develop and execute comprehensive website strategies across all sites that align with Bitlys overall business objectives <p> <ul> <li> <p> Develop execute and scale our website strategy across all Bitly brands driving qualified traffic performance growth and overall acquisition for all nonpaid efforts <p> <li> <li> <p> Oversee the strategy to scale international expansion into new markets languages and regions <p> <li> <li> <p> Partner with Product and Sales to support the growth of our Product Led and Sales Assisted signups of both our websites driving qualified signups and leads and seeing them through to upgrade to paid plans <p> <li> <li> <p> Drive new featureproduct launch initiatives that support our website strategy <p> <li> <li> <p> Partner closely with our brand creative and content marketing teams to develop an ongoing website that aligns with both our growth goals and brand vision <p> <li> <ul> <li> <li> <p> <strong> User Experience Optimization <strong> Lead initiatives to enhance the user experience on the Bitly websites ensuring a seamless and engaging journey for visitors to the product <p> <ul> <li> <p> Building free tools that highlight the value of our products to new users <p> <li> <li> <p> Creating user journeys through the website for our best customers <p> <li> <ul> <li> <li> <p> <strong> Traffic Generation <strong> Implement strategies to drive organic traffic to the Bitly websites maximizing visibility and reach <p> <ul> <li> <p> Partner and manage the relationship with our SEO agency while also scoping the organizational design needed to match our growth goals for nonpaid acquisition <p> <li> <li> <p> Work with the Web Development team to ensure the websites are built with best in class performance and SEO best practices in place <p> <li> <li> <p> Drive and execute the creation of SEO content that will drive users based on their intent at the top mid and bottom of the funnel <p> <li> <li> <p> Research and identify opportunities to leverage AI in our overall SEO content strategy <p> <li> <li> <p> Scale our quality traffic and signups YoY through a robust SEO strategy as created by you <p> <li> <ul> <li> <li> <p> <strong> Conversion Rate Optimization CRO <strong> Collaborate with crossfunctional teams to optimize website conversion rates turning visitors into customers and advocates <p> <ul> <li> <p> Partner with our CRO agency to create a testing plan and align resources to execute CRO tests while also scoping the organizational design needed to match our growth goals for CRO long term <p> <li> <li> <p> Communicate the results of the test and next steps to a larger audience across Leadership Product and Marketing teammates <p> <li> <li> <p> Identify and build our website CRO roadmap in partnership with Product to enhance quality top of funnel signups through both our websites <p> <li> <ul> <li> <li> <p> <strong> DataDriven Insights <strong> Leverage analytics tools to gather insights into website performance user behavior and trends Use data to inform decisionmaking and continuous improvement <p> <ul> <li> <p> Own and implement weekly monthly quarterly and annual reporting that showcases channel performance for all nonpaid growth organic direct and recommend strategies needed to improve or scale where needed <p> <li> <li> <p> Present strategies and progress toward goals to many different audiences including Marketing Global Leadership team and our Executive Team <p> <li> <li> <p> Create reports that can shared across the marketing team and used for presentation to leadership and board slides <p> <li> <ul> <li> <li> <p> <strong> Team Leadership <strong> Manage mentor and advise the team to grow their skills and knowledge <p> <ul> <li> <p> Look to build scalable processes that allow the team to execute and make quick decisions based on imperfect data <p> <li> <li> <p> Identify long term organization design determining where we need to continue leveraging agencies vs building the team inhouse <p> <li> <ul> <li> <li> <p> <strong> Collaboration <strong> Work closely with the broader marketing product and design teams to align website initiatives with company goals <p> <ul> <li> <p> In partnership with the Product Marketing Team establish the value of our platform and products to both new and existing users of the websites <p> <li> <li> <p> Work with SR Leaders in Marketing to set priorities for website updates that align with the business goals <p> <li> <li> <p> Enable the entire marketing team to safely make updates across the two websites through the site CMS tool <p> <li> <ul> <li> <ul> <p> <strong> Who You Are <strong> <p> <ul> <li> <p> Proven experience in a leadership role focused on website strategy and digital marketing <p> <li> <li> <p> Strong understanding of website analytics tools and datadriven decisionmaking <p> <li> <li> <p> Demonstrated success in driving traffic improving user experience and optimizing conversion rates in a Product Led environment <p> <li> <li> <p> Excellent communication and interpersonal skills <p> <li> <li> <p> Ability to collaborate effectively with crossfunctional teams <p> <li> <li> <p> Strategic thinker with a track record of developing and executing successful website strategies <p> <li> <li> <p> Comfortable with operating in a remoteworking environment where youll be expected to proactively take charge of strategy and ownership over key success metrics <p> <li> <li> <p> Ability to thrive in a fastpaced environment and prioritize work according to its potential impact on the metrics you are responsible for <p> <li> <ul> <p> <strong> US Employee Benefits <strong> <p> <ul> <li> <p> Competitive Salary + Stock Options <p> <li> <li> <p> Comprehensive and competitive medical dental and vision insurance all LGBT friendly <p> <li> <li> <p> 401k with up to 4 employer match <p> <li> <li> <p> One Medical membership Doctors you can text call or email 247 and receive access to expert insurance guidance <p> <li> <li> <p> Meaningful opportunity for community building through our Employee Resource Groups <p> <li> <li> <p> Access to care for everything from mental health reproductive health family planning pediatrics with Maven <p> <li> <li> <p> Access to mental health support and Employee Assistance Program EAP with confidential counseling services through Lyra <p> <li> <li> <p> Unlimited PTO Policy including Mental Health days and 2 annual Recharge weeks <p> <li> <li> <p> Wellness reimbursement program <p> <li> <li> <p> Partial cell phone and WiFi service reimbursement <p> <li> <li> <p> Voluntary LegalShield for legal services and IDShield for identity theft protection <p> <li> <li> <p> Unlimited vacation personal time and flexible work from home policies <p> <li> <li> <p> Full support for remote work including a $500 home office stipend <p> <li> <li> <p> Generous parental leave policies maternity and parental leave for growing families <p> <li> <li> <p> Budget for professional development opportunities including courses and conference attendance <p> <li> <li> <p> Company sponsored volunteering opportunities <p> <li> <ul> <p> <p> <p> <strong> Closing <strong> <p> <p> US applicants must be currently authorized to work in the United States on a fulltime basis <p> <p> <p> <p> <strong> Must live in or be willing to relocate to one of the following states to be eligible for hire Arizona California Colorado Connecticut Florida Georgia Illinois Louisiana Massachusetts Michigan Minnesota New York New Jersey North Carolina Texas Vermont Virginia Washington <strong> <p> <p> <p> <p> If you are based in California we encourage you to read this important information for California residents linked here <a class=fontbold underline fontbold underline clink href=httpsbitlyisCPRACandidates rel=noopener noreferrer nofollow target=blank> httpsbitlyisCPRACandidates <a> <p> <p> LIMN1 <p><p>