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Business Analyst- Contact Center

Company: Adtalem Global Education

Location: USA

Posted Apr 17, 2024

<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> Walden University an Adtalem Global Education institution supports a diverse community of adult learners from across the US and other countries who seek to achieve their academic goals and make positive lasting social change in their professions and communities Walden is a B Corporation with a mission to provide a diverse community of career professionals who have the opportunity to transform themselves as scholarpractitioners to positively affect social change Walden offers more than 100 online degree and certificate programs for students pursuing a bachelors masters doctoral or certificate Walden University has graduated more than 174000 students and is accredited by the Higher Learning Commission Visit WaldenUedu for more information and follow on Twitter Instagram Facebook Instagram and LinkedIn <p> <p> Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <p> <ul> <li> <p> HYBRID If you reside within 50 miles of Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is hybrid requiring office presence three days a week Tue Wed Thu with the rest of the workweek spent working from home <p> <li> <li> <p> REMOTE If you live over 50 miles from Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is remote However occasional office visits may be required based on business needs with advance communication for such requests <p> <li> <ul> <p> <p> <h2> Job Description <h2> <p> Opportunity at a Glance <p> <p> The Business Analyst Contact Center is responsible for system and business process support of multiple systems utilized by functional business groups across multiple higher education institutions supported by the department The Analyst is expected to be a Subject Matter Expert SME of processes and technology for at least two of the following system areas CRM Workforce Management telephonycall center systems reporting and analytics andor other relevant systems A successful candidate for this position should have experience supporting business processes and information systems for business groups in higher education strong communication skills with technical and business colleagues and leaders knowledge of project management principles and the capacity to learn advanced systems technology and technical environments in order to apply them to optimize systems processes and improve business efficiencies Responsibilities <p> <ul> <li> <p> As this position supports a wide range of business systems and process functions the successful candidate will lead and manage responsibilities as a system and process Subject Matter Expert SME and consultant in at least two of the following areas Customer Relationship Management Workforce Management telephony systems and reporting and analytics <p> <li> <li> <p> Providing regularly scheduled and ad hoc reports from assigned business systems and learning how to develop reports and dashboards using advanced reporting tools such as Cognos BI MS Power BI and other business intelligence analytical tools <p> <li> <li> <p> Performing administrative functions executing maintaining and delivering process requests overseeing deliverables and Service Level Agreements SLAs for each of the systems assigned to you This could include setting up system profiles QA testing trackingforecasting call volumes and colleague activities establishing omnichannel system campaigns and other tasks as needed <p> <li> <li> <p> Serving as Subject Matter Expert and consultant with good working knowledge of multiple business and system processes in the following areas CRM SIS Student FinanceAR Workforce Management Telephony and Omnichannel systems <p> <li> <li> <p> Working and communicating with business leaders at all levels to identify needs determining and recommending system and analytic solutions documenting data requirements and developing reports andor system processes to support and optimize business performance <p> <li> <li> <p> Serving as liaison with technical teams in IT to communicate business needs determining level of effort and prioritizing against other initiatives and driving process and system improvements for various system enhancements <p> <li> <li> <p> Documenting and tracking activities associated to different academic partners <p> <li> <li> <p> Completes other duties as assigned <p> <li> <li> <p> Performs other duties as assigned <p> <li> <li> <p> Complies with all policies and standards <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> Bachelors Degree <p> <li> <li> <p> Masters Degree Preferred <p> <li> <li> <p> 3+ years of customer service experience preferred working in at least one or more of the following higher education areas Admissions Registrar Services Student Finance or Academic Advising <p> <li> <li> <p> 3+ years of experience preferred working with CRM Telephony Workforce Management SIS systems processes andor call center technologies or similar applications <p> <li> <li> <p> Experience with project andor change management <p> <li> <li> <p> Some experience with coding and basic programming languages such as SQL for advanced analytical tools such as Cognos or Crystal reports <p> <li> <li> <p> Strong MS Office skills required especially with MS Excel <p> <li> <li> <p> Capacity to learn technical systems and environments interested in developing their technical skills <p> <li> <li> <p> Detailedoriented with the ability to work independently problem solve and drive to solutions <p> <li> <li> <p> Ability to work independently problem solve and drive to solutions <p> <li> <li> <p> Good written and oral communication problem solving skills <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <em> In support of the pay transparency laws enacted across the country the expected salary range for this position is between $1991 and $3609 Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits Adtalem offers a robust suite of benefits including <em> <p> <p> <p> <ul> <li> <p> <em> Health dental vision life and disability insurance <em> <p> <li> <li> <p> <em> 401k Retirement Program + 6 employer match <em> <p> <li> <li> <p> <em> 15 Days of Paid Vacation Days each Calendar Year <em> <p> <li> <li> <p> <em> 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit httpscareersadtalemcombenefits <em> <p> <li> <ul> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>

Senior Data Engineer

Company: Evolvevacationrental

Location: USA

Posted Apr 17, 2024

<div class=contentintro> <p><strong>At <a href=22httpsevolvecom22 rel=nofollow target=blank>Evolve<a> were a hardworking team serious about hospitality Our teams work every day to make vacation rental easy for everyone from our owners who trust Evolve to build their business to our guests who rest easy with every stay to our Evolvers who make this difference a reality Our values anchor our daily decisions and interactions with our customers communities and each other Join our inclusive culture in one of the most rapidlygrowing segments in travel Find your home at Evolve<strong><p> <div> <p><strong>Why this role<strong><p> <p>As a techenabled disruptor in the vacation rental industry data is the backbone of how Evolve is fundamentally changing how guests interact with vacation rentals and how homeowners maximize rental income generation Evolves Data amp Analytics Engineering team is focused on enabling the company to innovate and make data informed decisions at scale by ensuring data is a trusted and valued asset available to all levels of the organization for innovation visualization analytics reporting data hygiene and data science <p> <p>In this role you will be a key contributor responsible for enabling the business with the right information tools and technologies to gain valuable insights and make datadriven decisions The Senior Data Engineer is a technical leadership role on the team and will play a key part in establishing data pipeline best practices defining standards and mentoring teammates This role will also play a key part in building supporting and optimizing data pipelines that enable mission critical workflows for our reporting analytics business operations and data science teams This team and role is a critical element to Evolves success and helps position us as an innovator and thoughtleader in the vacation rental space<p> <p><strong>What youll do<strong><p> <ul style=> <li style=>Collaborate as a trusted partner with business stakeholders data analysts data engineers analytics engineers and data architects to build a solid data foundation<li> <li style=>Mentor data engineers analytics engineers and data analysts around the organization to aid in growth ensure best practices and similar business rules are consistently applied when turning data into information<li> <li style=>Translate ambiguous or complex business logic into technical solutions<li> <li style=>Build support and optimize data pipelines using tools like Fivetran dbt Prefect and Python to move data tofrom Snowflake SaaS APIs and other data stores<li> <li style=>Design modify and implement data structures in Snowflake to support data ingestion integration and analytics<li> <li style=>Curate and transform data into appropriate structures for analytics and data science purposes using SQL Python Snowflake scripting and data transformation tools like Matillion and dbt<li> <li style=>Design and implement processes to automate monitoring and alerting on source data quality data ingestion and transformation processes and the overall health of our data infrastructure <li> <li style=>Develop a deep understanding of the data you are working with relevant business processes strategies and goals<li> <ul> <p><strong>Ensure the quality and trustworthiness of data sources used for analytics<strong><p> <ul style=> <li style=>Maintain and optimize Evolves cloud data platform environment and infrastructure by solving problems and tuning performance for underlying data structures systems and processes<li> <li style=>Manage the deployment and monitoring of scheduled data ingestion and transformation processes<li> <li style=>Research recommend and implement new and enhanced tools and methods that support Evolves data ecosystem<li> <li style=>Lead definition of quality standards for ELT Python Prefect Snowflake Fivetran dbt and AWS as well as documenting and training other teammates on these standards<li> <li style=>Perform collaboration duties such as code reviews and technical documentation for peers<li> <li style=>Provide advanced data ingestion and pipeline support<li> <li style=>Partner with stakeholders to develop scalable solutions for new and modified data sources<li> <li style=>Prioritize multiple tasks and projects efficiently and clearly communicate progress and status<li> <ul> <p><strong>What makes you a great fit<strong><p> <ul style=> <li style=>8+ years in a developer architect engineer or DBA role working with large data sets<li> <li style=>Subject matter expert in data ingestion concepts and best practices<li> <li style=>Subject matter expert in data pipeline design development and automation<li> <li style=>Comfortable working with DevOps teams to optimize CICD pipelines<li> <li style=>Advanced SQL skill is required<li> <li style=>Experience coding with Python is required<li> <li style=>Experience with Snowflake Fivetran dbt Tableau and AWS is preferred<li> <li style=>Experience with Git version control and repository management in Gitlab<li> <li style=>Experience with advanced ELT tool administration code deployment security setup configuration and governance<li> <li style=>Experience with enterprise ELT tools like Fivetran dbt Matillion or other similar ETLELT tools <li> <li style=>Expertise with one or more cloudbased data warehouses is required such as Snowflake<li> <li style=>Expertise extracting raw data from APIs using industry standard ingestion techniques<li> <li style=>Ability to explain complex information and concepts to technical and nontechnical audiences <li> <li style=>Enjoy supporting team members by sharing technical knowledge and helping solve problems<li> <li style=>Enjoy a connected collegial environment even though we are remote hybrid and onsite<li> <li style=>Familiarity with documenting data definitions and code<li> <li style=>Driven by a fastpaced energetic resultsoriented environment<li> <li style=>Exemplary organizational skills with the ability to manage multiple competing priorities<li> <ul> <p><strong>Location <strong><p> <p><strong>CO<strong><p> <p>Evolve has a flexible working environment so teammates can work remotely anywhere in the state of Colorado in our beautiful downtown Denver office remotely or a hybrid of both <p> <p><strong>US <strong><p> <div class=cmessagekitgutter> <div class=cmessagekitgutterright> <div class=cmessagekitblocks> <div class=cmessagemessageblocks> <div class=pblockkitrenderer> <div class=pblockkitrendererblockwrapper> <div class=prichtextblock> <p>We currently are able to hire throughout the US except in the following states California District of Columbia Hawaii New Jersey New Mexico and Pennsylvania If you live in Colorado you can work remotely anywhere in the state at our downtown Denver office or a hybrid of both<p> <div> <div> <div> <div> <div> <div> <div> <p><strong>Compensation<strong><p> <p>Annual base salary range $141000 $172000 depending on relevant experience and location in the US range could be higher than posted This role will also be eligible to receive a variable annual bonus based on both company and individual performance<p> <p> <p> <div class=contentconclusion> <p><strong>How we reward Evolvers<strong><p> <p>Evolvers have access to highly competitive benefits and rewards that support their whole wellbeing so they can focus on bringing their best selves to work <p> <p><strong>Financial<strong><p> <ul style=> <li style=>Industry competitive pay including equity in the company for all Evolvers<li> <li style=>401k with a 4 match that vests immediately<li> <ul> <p><strong>Family<strong><p> <ul style=> <li style=>6 weeks of paid parental leave for birth and nonbirth parents<li> <li style=>Infertility coverage<li> <li style=>Child care discounts and locator support <li> <li style=>Pet insurance to cover your furry children<li> <ul> <p><strong>Wellbeing<strong><p> <ul style=> <li style=>Comprehensive health plans that include a 100 employer paid option for the Evolver<li> <li style=>100 employerpaid dental and vision for the Evolver<li> <li style=>8 free mental health visits<li> <ul> <p><strong>Unplug and Explore<strong><p> <ul style=> <li style=>Take some time away from work with generous PTO sick holidays and a personal holiday to celebrate whats more important to YOU<li> <li style=>Annual Evolve travel credit after 1 year<li> <li style=>Discounts to stay at Evolve properties<li> <ul> <p><strong>Learn Every Day<strong><p> <ul style=> <li style=>World class onboarding programs<li> <li style=>Learning and development opportunities<li> <ul> <p><strong>How we work together<strong><p> <p>With <a href=22httpsevolvecomcareers22 rel=nofollow>our core values<a> as our guide every Evolver helps shape the company we want to work for and the people we want to be Weve cultivated a culture of collaboration care and responsibility that we can all be proud of and were excited to see what youll bring as your authentic self<p> <p>Still curious about who we are and what we do Read more about our business and our culture at <a href=22httpsevolvecomnewsroom22 rel=nofollow>evolvecom<a><p> <p><strong>EEO <strong><p> <p>At Evolve we are committed to diversity and inclusion As an equal opportunity employer all qualified candidates will be considered for employment without regard to race color creed religion age sex or gender including pregnancy childbirth lactation and related medical conditions gender identity or gender expression sexual orientation marital status national origin ancestry citizenship status military service or veteran status physical or mental disability or any other legally protected characteristic Evolve participates in eVerify for all positions<p> <p>If you have a disability or special need that requires accommodation at any point in the hiring process please let your recruiter know<p> <div> <img src=httpsremotivecomjobtrack1906817blankgifsource=publicapi alt=>

Bilingual Customer Service Representative

Company: Beyondfinance

Location: USA

Posted Apr 16, 2024

<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representatives CSR serve as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds voice to the client and provide the connection between our Sales and Operations teams Our CSRs possess a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds exemplary customer brand <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a 4 week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Representative role is a remote position <span><p> <p class=p1><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a bestinclass customer service experience over the phone by responding to client requests anticipating unstated needs and educating them on our programs<span><li> <li style=><span style=fontweight>Through demonstrated effective listening analyze client problems and provide information and solutions in a timely and efficient manner<span><li> <li style=><span style=fontweight>Employs strong interpersonal skills to handle difficult calls courteously and professionally<span><li> <li style=><span style=fontweight>Thoroughly documents request outcomes for accurate tracking and analysis<span><li> <li style=><span style=fontweight>Work efficiently and effectively to independently resolve client requests both as a team and independently<span><li> <li style=><span style=fontweight>Develops and maintains positive client relations and coordinates with other departments within the company to ensure client requests and questions are handled appropriately and in a timely manner<span><li> <li style=><span style=fontweight>Operates a desktop computer to obtain and extract information documents information activities and changes in the CRM database Client Relationship Management System for client accounts<span><li> <li style=><span style=fontweight>Utilizes appropriate resource materials to effectively and accurately interpret respond and resolve client inquiries and problems<span><li> <li style=><span style=fontweight>Handle a high volume of clients in a work from home call center environment<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>12 years in sales or customer service Contact andor Call Center background a bonus<span><li> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish Required<span><li> <li style=><span style=fontweight>Technical proficiency with Client Relationship Management system CRM<span><li> <li style=><span style=fontweight>Strong customer service orientation<span><li> <li style=><span style=fontweight>Strong communicator Includes listening verbal amp written communication <span><span style=fontweight>c<span><span style=fontweight>ourteous and professional active listening skills is a must <span><li> <li style=><span style=fontweight>Effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks and time <span><li> <li style=><span style=fontweight>Ability to understand and empathize with customer issues<span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907751blankgifsource=publicapi alt=>

Website Product Specialist

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Apr 17, 2024

<p class=jobDescription> <p> Are you passionate about website innovation and dedicated to delivering exceptional online experiences Do you excel in managing website projects and ensuring the highest quality web design If you answered yes then consider joining our dynamic team at Hyport Digital a leading force in digital marketing solutions at The N2 Company <p> <p> Hyport Digital is renowned for its impactful presence in the digital marketing realm with a robust portfolio that includes community magazine publishing and cuttingedge digital solutions We serve a widereaching audience across 47 states forging meaningful connections between businesses and their target clientele Our commitment to remote work flexibility underscores our dedication to nurturing a supportive and productive work environment for our team members <p> <p> As a Website Product Specialist youll play a critical role in shaping our website offerings ensuring our design and content meet the highest standards of quality and effectiveness collaborating closely with our team to manage website projects overseeing Live Chat functionalities and contributing to our continuous drive for digital excellence <p> <p> Interviews for this opening will be conducted over the phone and via video calls As a reminder this role will be fully remote <strong> <em> <em> <strong> <p> <p> Think youve got the attitude AND the aptitude to join our team for this exciting fulltime role Keep reading talk to your leader and apply today via the link below <p> <p> <strong> In a Typical Day Youll <strong> <p> <ul> <li> <p> Conduct indepth content interviews and review website content for accuracy ensuring it aligns with our clients branding and messaging objectives <p> <li> <li> <p> Write comprehensive website debriefs that provide clear actionable insights and recommendations for improvement <p> <li> <li> <p> Conduct thorough quality checks on website design ensuring all elements meet our standards for aesthetics functionality and user experience <p> <li> <li> <p> Manage website job plans efficiently distributing tasks among team members and tracking progress to ensure timely and successful project completion <p> <li> <li> <p> Oversee the implementation and management of Live Chat functionalities enhancing user engagement and support <p> <li> <ul> <p> <strong> To Land This Gig You Need <strong> <p> <ul> <li> <p> A Bachelors degree in Digital Marketing Communications English or a related field <p> <li> <li> <p> Proven experience in website management content creation and quality assurance within a digital marketing environment <p> <li> <li> <p> Exceptional project management skills with a track record of managing webbased projects from conception to launch <p> <li> <li> <p> Proficiency in web design principles and content writing <p> <li> <li> <p> Strong collaborative skills and to be able to work effectively in a team to achieve project and organizational goals <p> <li> <li> <p> Excellent communication abilities both written and verbal with a keen eye for detail <p> <li> <ul> <p> <strong> As a Reminner Some Things We Bring to the Table Are <strong> <p> <ul> <li> <p> Full health care package <p> <li> <li> <p> Free basic dental <p> <li> <li> <p> 401k with company match <p> <li> <li> <p> Generous paid time off including a one week paid Holiday Break <p> <li> <li> <p> Twelve weeks paid maternity leave <p> <li> <li> <p> Threeweek paid sabbatical after fourth year of service <p> <li> <li> <p> Access to a licensed nutritionist <p> <li> <li> <p> $7K toward purchase of first home <p> <li> <li> <p> Financial planning services <p> <li> <li> <p> Employee Assistance Program with mental health services and more <p> <li> <li> <p> Annual $400 wellness stipend <p> <li> <li> <p> Monthly remotework reimbursement <p> <li> <li> <p> Access to LinkedIn Learning <p> <li> <li> <p> Pet care discounts and insurance <p> <li> <li> <p> The ability to help fight human trafficking through N2GIVES our giving program <p> <li> <ul> <p> While your skill set is important to us your attitude is just as significant Our team is made up of emotionally healthy people who genuinely enjoy working together in positions theyre passionate about We do this in a dramafree work culture based on trust respect and humility We promote based on consistent quality performance and we intentionally nurture our team members professional development because we promote from within every chance we get Our culture is more essential to us than our product though we take a tremendous amount of pride in both As we like to say brilliant jerks need not apply <p> <p> Think youd like to join the N2 team Apply now at <a class=fontbold underline fontbold underline fontbold underline href=httpsn2cocomworkwithus rel=noopener noreferrer nofollow target=blank> httpsn2cocomworkwithus <a> <p> <p> <p> <p> <em> N2 is proud to provide equal employment opportunities EEO to all team members and applicants for employment without regard to race color natural hairstyles religion gender sexual orientation gender identity or expression pregnancy parental status national origin age disability genetic information including family medical history marital status political affiliation military service amnesty or status as a covered veteran in accordance with applicable federal state and local laws N2 conforms to the spirit as well as complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities These protections extend to all management practices and decisions including recruitment and hiring appraisal systems promotions training and career development programs Consistent with these obligations EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs observances and practices <em> <p> <p> <p><p>

Senior Data Analyst

Company: Bellhops

Location: USA

Posted Apr 16, 2024

<div><span style=fontsize 16px>Bellhop is a growthstage startup disrupting the $30B moving and home services market We are on a crusade to transform the industry into a space thats more trustworthy reliable and fun To do this we combine our firsttoindustry techenabled platform with our outstanding workforce of movers to deliver a more enjoyable experience direct to consumer and through enterprise partnerships We have a heart for delivering outstanding services in a space thats known for letting you down and we do that one 5star move at a time <span><div><div><br><div><div><span style=fontsize 16px>This is where you come in <span><div><div><br><div><div><b style=fontsize 18px>MISSION<b><span style=fontsize 18px> <span><div><div><br><div><div><span style=fontsize 16px>Here at Bellhop data is the secret sauce that separates us from traditional moving companies We are growing rapidly and are looking for someone that can help our organization to gain new insights and take our growth to the next level<span><div><div><br><div><div><b style=fontsize 18px>OUTCOMES<b><div><div><br><div><div><b style=fontsize 16px>Analyze <b><span style=fontsize 16px>Perform data analysis to help solve complex operational problems and generate insights <span><div><div><b style=fontsize 16px>Build<b><span style=fontsize 16px> Create tools and dashboards that identify business trends and assist in strategic decision making<span><div><div><b style=fontsize 16px>Strategize<b><span style=fontsize 16px> Scope and plan data solutions that can be scaled to create higher quality datadriven results across the organization<span><div><div><b style=fontsize 16px>Partner<b><span style=fontsize 16px> Partner crossfunctionally with key stakeholders to develop tools that help convert ideas into operational actions <span><div><div><b style=fontsize 16px>Implement <b><span style=fontsize 16px>Facilitate the discovery of opportunities and test hypotheses providing insight into the potential impact on the business <span><div><br><br><div class=h3>Qualifications <div><li style=>Bachelors Degree in a quantitative science including Computer Science Statistics Applied Mathematics and Operations Research or related field <li><li style=><b>4+ years <b>of experience in analysis consulting project management operations technology or startups<li><li style=>Proficiency in SQL<li><li style=>Experience with BI tools such as Tableau <b>required<b><li><li style=>Spreadsheet modeling experience in Microsoft Excel or Google Sheets <b>required<b><li><li style=>Python experience or another coding language not required but very helpful<li><li style=>dbt experience not required but very helpful <li><li style=>Experience with data modeling not required but helpful<li><li style=>Ability to clearly communicate and articulate results to both technical and nontechnical audiences <li><br><br><div class=h3>Company Values amp Core Competencies <div><li style=>While each member of our team has a specific clearly defined role were all connected by a strong set of values thats been developed to build longterm relationships foster advancement and guide the decisions we make We want each individual at our company to grow as we grow And so we invest in their professional development and support them as they learn new skills and take on bigger challenges To bring out the best in our people each day we encourage and celebrate <li><div><br><div><li style=><b>DataInformed <b> We think in data and leverage it as a critical element in decisionmaking and goal tracking Data always trumps a hunch but in the absence of data we trust logic and gut instinct<li><div><br><div><li style=><b>Big Dreams Clear Goals <b> We attack our hardest problems headon with bold and innovative solutions We mix a heavy dose of ambition into what we believe is possible and are constantly evangelizing Youre excited to learn and grow your analytical skills to help develop solutions that support and propel our operations You enjoy breaking complex issues down into manageable parts and empowering others with what you find <li><div><br><div><li style=><b>Move the Needle<b> We deliver results that make a meaningful difference We ruthlessly prioritize the work with the biggest customer impact Were looking for an autonomous decisionmaker who can selfprioritize and organize their efforts for the highest return on investment <li><div><br><div><li style=><b>Servants Heart <b> Our 1 priority is to deliver truly exceptional customer experiences Bellhop is a technology startup but we are also moving real things and real people in the physical world Its not just code behind the buttons you press you are influencing the people who will help our customers on one of their toughest days<li><div><br><div><li style=><b>Keep it Real<b> We are truth seekers We say what we mean through direct honest and productive communication Your decisions have a companywide impact and will require broad consensus Youre adept at driving teams towards consensus and accomplishing objectives through influence You have a clear understanding of how your work affects all lanes of the company from leadership to our Pros<li><div><br><div><li style=><b>GSD<b> We are actionoriented and operate under a perpetual sense of urgency to produce results Bellhop is still at an early stage and were still honing our model Youre happily along for the ride ready and willing to rerack priorities as we learn more about our business<li><div>OUR VALUES<div><div> <div><div>While each member of our team has a specific clearly defined role were all connected by a strong set of values thats been developed to build longterm relationships foster advancement and guide the decisions we make We want each individual at our company to grow as we grow And so we invest in their professional development and support them as they learn new skills and take on bigger challenges<div><div> <div><div>To bring out the best in our people each day we encourage and celebrate<div><div> <div><div><b>Innovators Mind <b>Were driven to identify opportunities and create solutions to better serve our customers We learn from mistakes quickly <div><div><b>Servants Heart<b> Were devoted to caring for others by putting them first and treating them as wed like to be treated We approach life with optimism energy and lightheartedness We always give more than we take <div><div><b>Winning Drive <b>Were committed to getting things done the right way even if its the hard way We relentlessly raise the bar in our efforts <div><div> <div><div>WHY WORK AT BELLHOP<div><div><br><div><div><i style=fontsize 15px>Named a Best Moving Company of 2022 by US News amp World Report<i><div><div> <div><div>Every day you will be able to see the positive impact you have on peoples lives Moving is considered one of the most stressful experiences people go through and we have found a way to make it easier and more comfortable<div><div><br><div><div>Because you will collaborate with exceptionally talented people Our techenabled approach means you will work with teams of topshelf engineers product managers operations strategists customercare specialists and growth experts You will also be joining us at a time when youll have a huge opportunity to chart the course for our continued growth<div><div><br><div><div>Because our culture sets us apart We have ambitious goals and make sure everyone feels encouraged to own their portion of the business experiment with new ideas and take the proper actions to achieve success<div><div><br><div><div>Because we take good care of each other We provide competitive compensation packages that include a significant equity incentive as well as health coverage and accommodations to achieve a sustainable worklife balance<div><div><br><div><div>Benefits to Enjoy Include <div><div><span style=fontsize 105pt>Medical Dental amp Vision insurance<span><div><div>401k matching<div><div><span style=fontsize 105pt>Disability insurance<span><div><div><span style=fontsize 105pt>Employee discount<span><div><div><span style=fontsize 105pt>Flexible spending account<span><div><div><span style=fontsize 105pt>Health savings account<span><div><div><span style=fontsize 105pt>Life insurance<span><div><div><span style=fontsize 105pt>Unlimited Paid time off FTE employees<span><div><div><span style=fontsize 105pt>Parental leave<span><div><div> <div><div><i style=fontsize 10px>Bellhop believes if we want to build a company that works for everyonewe must include everyone which is why were proud to be an equal opportunity employer that complies with all applicable federal state and local fair employment practices laws Bellhop strictly prohibits and does not tolerate harassment or discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex gender gender identity age physical or mental disability citizenship sexual orientation past current or prospective service in the uniformed services<i><div><img src=httpsremotivecomjobtrack1907002blankgifsource=publicapi alt=>

Manager, Analytics

Company: Publicis Groupe

Location: USA

Posted Apr 17, 2024

<br><br><div class=h3>Company Description<div><p>Founded in 1994 the PlowShare Group PlowShare works <strong>exclusively with nonprofit organizations government agencies and their partners<strong> Our mission is to harness the power of communications for social good Our core expertise as a fullservice communications agency and consultancy includes unique capabilities in Public Service Announcement PSA creative development distribution services and monitoring and reporting <p><p>Acquired in 2017 by Publicis Groupe PlowShare now brings the full suite of marketing services to our clients and an array of career path options to our employees Present in over 100 countries and employing nearly 80000 professionals Publicis Groupe is the third largest communications group in the world Publicis Groupe is listed on the Euronext Paris FR0000130577 and is part of the CAC 40 index Active across the entire value chain Publicis Groupe offers its major clients a transversal unified and fluid model allowing them access to all the Groupes tools and expertise around the world through the mantra The Power of One​<p><br><br><div class=h3>Job Description<div><p>At PlowShare Group the role of media analytics will be to go beyond the standard practice of measuring and achieving campaign and client goals Our mission in media analytics will be to deliver those results and use them as a force in rebuilding trust between our core institutions whether in government or public service and the people that they serve The media analytics team helps us do that by codeveloping and fostering a functional and transparent media organization dedicated to that same mission of service that will deliver the right messages to those in the most need them within environments and entities that in those values and will work toward rebuilding that trust with us <p><p>Reporting to the SVP Data Innovations and sitting alongside the media planning team Plowshares Analytics Manager will be responsible for the development and management of PlowShare Group Dashboards and Reports At PlowShare transparency is key to our success and in this role you will have the opportunity to apply your data and analytics experience to develop data products to drive client success and to influence media planning and operations for clients and internal teams The Analytics Manager will be tasked with implementing Data and Analytics best practices across multichannel and multiplatform digital media campaigns for PlowShare clients<p><p><u>Core Responsibilities<u><p><ul style=><li style=>The Analytics Manager will be responsible for the Data Governance and Dashboard development of PlowShare client digital media campaigns This includes troubleshooting data issues as they arise during the course of campaigns and adding data from new platforms as campaigns are launched<li><li style=>Data governance of advertising technology ad serving and platform management across programmatic media SEM and social media<li><li style=>Responsible for Data and Analytics best practices across PSG clients<li><li style=>Collaboration with Media teams and clients on campaign delivery and analysis<li><li style=>Measurement of specialized media programs in collaboration with the Media Development and partnerships team<li><li style=>Responsible for client and campaign reporting analysis and data management<li><li style=>Client assistance on backend technical needs such as pixel management ad tracking and encodement or other media buying and campaign reporting technical needs<li><li style=>Identify the technology or tools needed to support campaign implementation in addition to other software or hardware that may assist in client advertising support and analysis<li><li style=>Demonstrate Data and Analytics transparency and build trust a central source of truth with clients and internal stakeholders<li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=>Minimum of 5+ years in the advertisingmarketingmediacommunications agency industry with proven experience in successfully developing dashboards managing data amp analytics reports and data governance of digital media advertising campaigns<li><li style=>Minimum of 5+ years setting up and managing data governance through APIs and manual data integrations of Google Ads DV 360 The Trade Desk Conversant DoubleClick FacebookInstagram Snapchat and other social networks<li><li style=>Minimum of 5+ years developing dashboards and reports in a data visualization platform in Datorama or another dashboarding tools eg LookrTableau<li><li style=>Minimum of 5+ years developing reporting presentations for midcampaign post campaign and QBRs<li><li style=>Comprehensive experience with the Data amp Analytics of earned owned shared and paid media<li><li style=>Possess strong analytical skills and the ability to interpret campaign performance data and provide insights and optimization recommendations<li><li style=>Strong communication skills and be comfortable presenting data amp analytics ideas to internal and client stakeholders<li><li style=>Passionate about the constantly changing world of media with ability to drive thought leadership for clients and the agency<li><li style=>Collaborative approachattitude<li><li style=>Experience with Lookr Funnel or similar ETL solutions<li><ul><br><br><div class=h3>Additional Information<div><p>The Power of One starts with our people To do powerful things we offer powerful resources Our bestinclass wellness and benefits offerings include<p><ul style=><li style=>Paid Family Care for parents and caregivers for 12 weeks or more<li><li style=>Monetary assistance and support for Adoption Surrogacy and Fertility<li><li style=>Monetary assistance and support for pet adoption<li><li style=>Employee Assistance Programs and HealthWellnessComfort reimbursements to help you invest in your future and worklife balance<li><li style=>Tuition Assistance<li><li style=>Paid time off that includes Flexible Time off Vacation Annual Sick Days Volunteer Days Holiday and Identity days and more<li><li style=>Matching Gifts programs<li><li style=>Flexible working arrangements<li><li style=>Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year based upon eligibility<li><li style=>Business Resource Groups that support multiple affinities and alliances<li><ul><p><em>The benefits offerings listed are available to eligible US Based employees are reviewed on an annual basis and are governed by the terms of the applicable plan documents<em><p><p>Plowshare is an Equal Opportunity Employer Our employment decisions are made without regard to actual or perceived race color ethnicity religion creed sex sexual orientation gender gender identity gender expression pregnancy childbirth and related medical conditions national origin ancestry citizenship status age disability medical condition as defined by applicable state law genetic information marital status military service and veteran status or any other characteristic protected by applicable federal state or local laws and ordinances<p><p>If you require accommodation or assistance with the application or onboarding process specifically please contact <a href=mailtohrcomplianceusmspubliciscom rel=nofollow>hrcomplianceusmspubliciscom<a><p><p>All your information will be kept confidential according to EEO guidelines<p><p>Compensation Range $81500 $137500 annually This is the pay range the Company believes it will pay for this position at the time of this posting Consistent with applicable law compensation will be determined based on the skills qualifications and experience of the applicant along with the requirements of the position and the Company reserves the right to modify this pay range at any time For this role the Company will offer medical coverage dental vision disability 401k and paid time off The Company anticipates the application deadline for this job posting will be 5152024<p><img src=httpsremotivecomjobtrack1906997blankgifsource=publicapi alt=>

Bi-Lingual Customer Service Representative - Xcel

Company: Colibri Group

Location: USA

Posted Apr 16, 2024

<div>At Colibri Group culture is a critical part of our collective success and we live our values everyday Love Joy Boldness Teamwork and Curiosity These values guide our interactions with each other our customers and the community<div><div><br><div><div><b style=fontsize 18px>Postion Overview<b><div><div>When you join Colibri youll be part of a team thats supporting our customers from the front lines As a Customer Service Representative youll play a vital role in enabling first call resolution in a constantly evolving industry while using a variety of tools and technology In the process youll handle a broad range of customer service call types such as processing extensions of expired products enrolling customers in coursework and assisting customers as they navigate our website Its an opportunity to showcase your customer experience expertise and assist us in creating customers for life <div><br><br><div class=h3>What Youll Do<div><li style=>Professional ability to build relationships with customers while giving you the opportunity to personalize your communication <li><li style=>Provide technical support and fastpaced critical thinking to anticipate our customers current and future needs <li><li style=>Excellent interpersonal written and verbal communication skills <li><li style=>Aptitude to learn and navigate new software quickly and comfortable using multiple computer screens and internet tabs simultaneously <li><li style=>Bilingual fluency in English and Spanish preferred <li><li style=>Set schedule Availability from 8am7pm EST required <li><li style=>Rotational weekend availability required <li><li style=>Some holiday coverage may be required <li><br><br><div class=h3>What Youll Need to Succeed <div><li style=>Reliable inhome internet connection <li><li style=>Dedicated quiet and distractionfree workspace <li><li style=>High school diploma or equivalent <li><li style=>Proficiency in Microsoft Office <li><li style=>Customer Service experience preferred <li><li style=>Strong work ethic and selfmotivation with a commitment to succeed both individually and as a team <li><div><br><div><br><br><div class=h3>Benefits <div><li style=>401k matching <li><li style=>Health Dental amp Vision Insurance <li><li style=>Paid time off <li><li style=>Paid training <li><li style=>Employee Assistance Program <li><li style=>Professional Education Coursework <li><li style=>Tuition Reimbursement <li><div>Colibri Group welcomes applicants from all backgrounds and experiences and we understand that not every candidate will meet every requirement listed in the job description Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification and we want to actively combat this bias in our hiring process If youre excited about the role and believe you have the skills and experience to contribute to our team we encourage you to apply even if your background doesnt align perfectly with every qualification listed We are committed to building a diverse and inclusive workplace and we believe that diversity of perspectives and experiences is essential to our success You may be just the right candidate for this role or another position within our organization Dont hesitate to take the leap and apply today<div><div><i> <i><div><div><i>Colibri Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace Colibri Group prohibits discrimination and harassment of any kind based on race color religion sex pregnancy sexual orientation gender identity national origin age disability genetic information or any other status protected under federal state or local law<i><div><img src=httpsremotivecomjobtrack1907752blankgifsource=publicapi alt=>

Cyber Security Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Apr 17, 2024

<p class=jobDescription> <p> this position is remote <p> <p> <p> <p> What we believe <p> <p> In the past two years more than a trillion dollars have been invested in software companies at record prices And in many cases the underlying tech is the greatest enabler to the business strategy But has the approach to govern technology value creation caught up to the magnitude of the risk <p> <p> <p> <p> We believe a better way is possible a more programmatic proactive approach to actively manage technology throughout the investment lifecycle and thats what we do <p> <p> <p> <p> Our role <p> <p> We know that technology can create truly transformative change and its role in business is only growing Crosslake is here to support the changemakers and help them buy build and run better technology <p> <p> <p> <p> What we value <p> <p> You could be a good fit for Crosslake if you see yourself reflected in our guiding values <p> <p> <em> Service <em> We effect change by empowering others <p> <p> <em> Curiosity <em> We believe great advice starts with deep understanding <p> <p> <em> Credibility <em> Our expertise is earned and proven <p> <p> <em> Commitment <em> Its our privilege to serve clients in their critical moments <p> <p> <em> Creativity <em> We are inspired by the constant pursuit of better <p> <p> <p> <p> In this role you will <p> <p> <p> <p> Work with our private equity and portfolio company clients consulting on how to apply an information security vision and strategy in alignment with customer business objectives <p> <p> <p> <p> Work with customers to assess and address information security risks <p> <p> <p> <p> Interact with customers executives EX CIO CTO CEO DPO to understand and implement desired change in the customers organization <p> <p> <p> <p> Assist in leading enterprisewide cybersecurity operations teams processes and responses <p> <p> <p> <p> Assist in managing customer security programs including the achievement andor maintenance of key compliance initiatives such as SOC ISO27001 NIST PCI and SOX <p> <p> <p> <p> Execute and direct the identification containment mitigation and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services <p> <p> <p> <p> Represent Crosslake in industry cybersecurity forums and working groups including sectorspecific cyber threat intelligence communities <p> <p> <p> <p> Work with customers to evaluate implement and secure key systems within their environment <p> <p> <p> <p> Analyze and assess customer systems for security risk exposure and provide businessprioritized remediation recommendations <p> <p> <p> <p> Assist in handling the documentation development implementation and maintenance of processes related to strong security and compliance controls in customer environments <p> <p> <p> <p> Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported <p> <p> <p> <p> Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design <p> <p> <p> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Knowledge of legal and regulatory requirements including the frameworks such as ISO27001 PCI HIPAA SOC SOX and NIST <p> <li> <li> <p> Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization <p> <li> <li> <p> Solid understanding of business management processes including employing information security risk management and cybersecurity technologies <p> <li> <li> <p> Knowledge of application security cloud security encryption techniques identity and access management mobile security network security and virtualization security <p> <li> <ul> <p> <p> <p> <strong> EducationExperience <strong> <p> <ul> <li> <p> 15+ years securing organizations as an inhouse team member or advisor consultant in roles like Chief Information Security Officer Director Manager of Information Security Director Manager of Compliance Principal Security Analyst Principal Security Engineer Security Architect <p> <li> <li> <p> Demonstrated history of being able to successfully implement security controls within an organization <p> <li> <li> <p> Experience in leading within a fastpaced complex organization <p> <li> <li> <p> CISSP or equivalent certification is preferred <p> <li> <ul> <p> <p> <p> <strong> Skills <strong> <p> <ul> <li> <p> Ability to work from home or an office of your choosing and be selfdirected but also effectively collaborate with the team in both a remote and inperson capacity <p> <li> <li> <p> Strong technical acumen and technical horsepower <p> <li> <li> <p> Be willing to learn and take on new areas that may be outside of your initial comfort zone <p> <li> <li> <p> Passion towards making others great and making a highperforming team even better <p> <li> <li> <p> An actionoriented personality you know how to get stuff done <p> <li> <li> <p> Great communicator to peers clients executive leadership and boards <p> <li> <li> <p> Understanding customer objectives and driving results toward those objectives <p> <li> <li> <p> Ability to learn fast and onthejob <p> <li> <li> <p> Responding effectively to rapid change in needs processes and technologies <p> <li> <li> <p> Ability to understand key concepts and communicate clearly and concisely including technical details and processes <p> <li> <li> <p> Ability to collaborate effectively and build relationships at all levels especially with senior leaders <p> <li> <li> <p> Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources <p> <li> <li> <p> Robust analytical data processing and problemsolving skills <p> <li> <li> <p> Proficiency in process formulation and improvement <p> <li> <li> <p> Strong analytical skills including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives <p> <li> <ul> <p> <p> <p> <p><p>

ServiceNow Senior Solution Consultant

Company: Highmetric

Location: USA

Posted Apr 16, 2024

<p><strong>Why Us<strong> <p> <p>NewRocket a global fullservice Elite ServiceNow partner helps top enterprise leaders solve their toughest business problems and navigate change with confidence The goto ServiceNow guide NewRocket was recently awarded the <strong>ServiceNow 2024 Partner Award for Employee Workflow Americas region 2024 ServiceNow Customer and Industry Workflows Delivery Success Partner CIWF<strong><strong> 2023 ServiceNow Worldwide Customer Workflow Partner of the Year and 2023 ServiceNow Creator Workflow Partner of the Year<strong><p> <p>We work with some of the worlds biggest brands bridging the gap between what customers expect and what their technology can deliver We <em><em>GoBeyondWorkflows to create new kinds of experiences for our customers <p> <p><em><strong>Come join our Crew and be a part of ServiceNow MVPs amp Rising Stars <strong><em><p> <p><strong>Why You<strong> <p> <p>NewRocket is seeking a Senior Solution Consultant works in collaboration with our Sales teams for the successful advisement of ServiceNow solutions and services The incumbent leads complex technical solution development in a client facing environment<p> <p><strong>What You Will Be Doing<strong> <p> <ul style=> <li style=>Leads complex technical solution development related to NewRockets full range of services and products engages in conceptual thinking to understand advanced issues and implications<li> <li style=>Collaborates directly with clients to develop and articulate technical solutions often to senior technical and nontechnical audiences<li> <li style=>Considered an expert in presales and solution development<li> <li style=>Collaborate with Sales teams in the qualification of customer needs through discovery<li> <li style=>Participates across the sales lifecycle on acquiring new customers in close collaboration with sales crew members<li> <li style=>Provide mentorship and informal leadership to Solution Consultants as a senior resource<li> <li style=>Leads demonstrations of product both standard and tailored to prospects and existing customers<li> <li style=>Scopes and delivers Proof of ConceptProof of Value engagements with prospects<li> <li style=>Lead competitive analyses and understands differentiators between the company and its competitors<li> <li style=>Understands business and technical problems addressed by the products including key regulations business drivers evolving business needs and security<li> <li style=>In conjunction with Sales and Professional Services conducts transition briefings communicates commitments and expectations in preparation for deployment<li> <ul> <p><strong> <strong> <p> <p><strong>What You Bring Along<strong> <p> <ul style=> <li style=>5 + Years Solution Consulting or Sales Engineering experience in the ServiceNow platform industry<li> <li style=>Demonstrated ability to lead the discovery of customer issues and develop technical solutions to address any customers business issue to ensure the best customer experience possible<li> <li style=>Strong knowledge and skills within assigned practice majors minors<li> <li style=>Expertlevel knowledge of presales and complete understanding of the full sales life cycle<li> <li style=>Expertlevel knowledge of technical solution development<li> <li style=>Excellent communication skills in both internal and external capacities strong relationshipbuilding skills including at a senior level who may not have subject matter expertise in ServiceNow must adapt and interpret communications and influence key decisionmakers<li> <li style=>Provides advisement in a proactive approach with Customers and internal teams<li> <li style=>Proficiency with the ServiceNow platform required<li> <li style=>Detailoriented selfmotivated and organized<li> <ul> <p> <p> <p><strong>Education<strong> <p> <ul style=> <li style=>A fouryear undergraduate degree in Computer Science Computer Engineering Information Systems or demonstrated work experience <li> <li style=>ServiceNow sales certifications andor Presales certifications<li> <li style=>ServiceNow CSA Nice to have<li> <li style=>ServiceNow CIS Nice to have<li> <ul> <p><strong> <strong><strong>We Take Care of Our People<strong> <p> <p>NewRocket is committed to a diverse and inclusive workplace We value and celebrate diversity believing that every employee matters and should be respected and heard We are proud to be an equal opportunity workplace and affirmative action employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy citizenship military or Veteran status For individuals with disabilities who would like to request an accommodation please contact HRUSNewRocketcom To learn more visit <a href=22httpswwwdolgovofccpregscomplianceposterspdfeeopostpdf22 rel=nofollow>httpswwwdolgovofccpregscomplianceposterspdfeeopostpdf<a> <p> <p>The salary range for this job is $13400000 to $16700000 in the United States including but not limited to California Colorado and New York City The amount offered will depend on additional factors including jobrelated skills experience and relevant education or training In addition the successful candidate will be offered a performancebased incentive plan health insurance 401k contributions a flexible unlimited paid time off policy and 10 paid holidays per year Applicants should apply via NewRockets internal or external career sites<p><img src=httpsremotivecomjobtrack1906857blankgifsource=publicapi alt=>

Senior Mainframe Systems Programmer

Company: Ensono

Location: USA

Posted Apr 17, 2024

<p>Position Summary<p><p>The Senior Mainframe Systems Programmer provides support for ongoing projects that require the installation testing and implementation of new operating systems and other system software Includes Maintenance and debugging of systems software Coordination with other technical teams CICS Database Network HardwareStorage etc in accomplishing assigned tasks Research and evaluation of new software and hardware products Assisting team members and other areas with technical questions and problem resolution Monitoring and tuning of systems software Functional knowledge use of zOS components and detailed knowledge of support products such as tape management scheduling security monitoring systems and other zOS supporting systems software Note This <u>is not<u> an Applications Programming position<p><p><p><p>Position reports to Manager Mainframe Systems Programming<p><p><p><p>Key Areas of Focus for this Role<p><ul style=><li style=><span>Installation and maintenance of Mainframe Systems Infrastructure software including zOS andor ISV products in support of Software Lifecycle Management<span><li><li style=><span>Incident Problem resolution<span><li><ul><p><p><p><p><p>What the Ideal Candidate Brings to this Role<p><p><i>Required Qualifications help to assure new Associates are set up for success in their role with Ensono To be considered for this career opportunity it is important that you meet all Required Qualifications Candidates that may meet some but not all Other Qualifications are still encouraged to apply<i><p><p><b>Required Qualifications<b><p><ul style=><li style=>Minimum of 10 years of experience managing a team within a mainframe environment within a large enterprise or equivalent combination of education and experience<li><li style=>Bachelors degree required andor equivalent work experience<li><li style=>Technical knowledge across multiple Mainframe teams<li><li style=>Proficient in Microsoft suite Excel Word Powerpoint to a level of creating documents which can be shared with clients <li><li style=>Exceptional interpersonal verbal and written communication skills<li><li style=>Customer Service skills at management level<li><li style=>Strong collaboration and teamwork skills<li><li style=>Must be selfmotivated and able to manage multiple projects simultaneously<li><li style=>Strong communication skills to liaise with crossfunctional teams as well as provide guidance to junior team members<li><ul><p><b>Other Qualifications<b><p><ul style=><li style=><span>Ability to perform skill set of a Mainframe System Programmer<span><li><li style=><span>Ability to perform complex ISV installations<span><li><li style=><span>Ability to perform and lead complex projects<span><li><li style=><span>Ability to mentor and show leadership qualities<span><li><ul><p><p><p><p><p><p><p>Why <a href=22httpswwwensonocomcompanyculture22 rel=nofollow target=blank><span>Ensono<span><a><p><p>Ensono is a place we unleash Associates to <b><i>Do Great Things<i><b> for our clients and for your career This could mean achieving a professional goal collaborating with your team on an innovative idea learning a new skill reaching a wellness milestone or engaging in your community through volunteer programs Whatever it means to you we want Ensono to be the place where you can do great things<p><ul style=><li style=>We value flexibility and worklife balance Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location<li><li style=>Unlimited Paid Day Off PDO Plan<li><li style=>Two robust health plan options through Blue Cross Blue Shield<li><li style=>401k with a generous company match<li><li style=>Eligibility for dental vision short and longterm disability life and ADampD coverage and flexible spending accounts<li><li style=>Depending on location ability to take advantage of fitness centers<li><li style=>Wellness program<li><li style=>Flexible work schedule<li><ul><p><p><p>Ensono is an Equal OpportunityAffirmative Action employer We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law<p><p><p><p>Pay transparency nondiscrimination statementposting OFCCPs pay transparency policy can be found on <a href=22httpswwwdolgovsitesdolgovfilesOFCCPpdfpaytransp EnglishformattedESQA508cpdf22 rel=nofollow target=blank>OFCCPs website<a><p><p><p><p>If you need accommodation at any point during the application or interview process please let your recruiter know or email <a href=22mailtoUSTalentAcquisitionesnonocom22 rel=nofollow target=blank>USTalentAcquisitionesnonocom<a><p><img src=httpsremotivecomjobtrack1907014blankgifsource=publicapi alt=>

Quality Assurance Automation Engineer

Company: Creyos

Location: USA

Posted Apr 16, 2024

<p><strong>Quality Assurance Automation Engineer<strong><p><p><p><p><strong>About Cambridge Brain Sciences<strong><p><p>At Cambridge Brain Sciences our fastgrowing team builds and delivers an industry leading global Healthtech solution for practitioners who do important work to support cognitive and brain health Our team includes engineers developers QA and designers from around the world and we want you to engage to develop best practices and innovative solutions for development implementation scalability and security<p><p><p><p><strong>What will you do<strong><p><ul style=> <li style=>Contribute to our manual and automation testing strategy<li> <li style=>Create manual and automation testing scenarios to identify problems and solutions in relation to application features back end data integrity customer and vendor integrations and regulatory compliance requirements<li> <li style=>Develop and maintain functional test cases integration test cases and test artifacts including program code for automated scripts and test data<li> <li style=>Review functional specifications for new and existing features and determine the requirements for executing end to end use cases including manual and automated regression testing<li> <li style=>Adhere to our formal workflow and recommend improvements where appropriate execute manual and automated test cases to validate functionality and regulatory compliance inspect and enhance code quality report test results<li> <li style=>Act as an intermediate tester working closely with our Product team and Tech team to prepare collaborative solutions<li> <ul><p><p><p><strong>Your background includes<strong><p><ul style=> <li style=>35 years of working experience<li> <li style=>Bachelors degree in Computer Science or equivalent<li> <li style=>Independent passionate transparent creative collaborative and flexible<li> <li style=>Excellent understanding and knowledge of software quality assurance practices<li> <li style=>Experience in TDD BDD continuous integration and code review practices<li> <li style=>Experience working in an Agile environment<li> <li style=>Experience with OO programming<li> <li style=>Demonstrated ability to originate and maintain procedures and technical documentations that strikes an appropriate balance between complexity and accessibility able to communicate complex concepts to all audiences irrespective of the subject matter or the readers background<li> <li style=>Extensive hands on experience with Ruby on Rails Capybara Selenium Javascript HTML CSS Cucumber Gherkin Rspec and FactoryBot<li> <li style=>Experience with code repository management<li> <li style=>Experience with ticketing systems and ticketbased workflows<li> <ul><p><p><p><strong>And if you have these skills and knowledge even better<strong><p><ul style=> <li style=>AWS Docker<li> <li style=>Turbo Tailwind Stimulus<li> <li style=>Healthcare industry experience<li> <li style=>JIRA Confluence<li> <li style=>Circle CI<li> <li style=>Bitbucket Git<li> <ul><p><p><p><strong>Our Technology Environment<strong><p><ul style=> <li style=>Application Stack Ruby on Rails HTML5 CSS JavaScript Linux Git<li> <li style=>Bonus AWS amp iOS<li> <ul><p><p><p><strong>Additional Information<strong><p><p>Please note that in accordance with our Company Policy any successful candidate will be required to demonstrate proof of full vaccination against COVID19<p><p><em>At Cambridge Brain Sciences we are building towards a diverse inclusive and equitable workplace to empower and create access and opportunity for all Our leadership and everyone on our team are committed to fostering an environment where you feel respected supported heard and valued We work hard to ensure everyone can reach their full potential<em><p><p><em>Cambridge Brain Sciences is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race colour religion national origin sex sexual orientation gender identity and disability or another legally protected status We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act 2005 AODA Cambridge Brain Sciences will provide accommodations to job applicants with disabilities throughout the recruitment process If you require accommodation please notify us directly at careerscambridgebrainsciencescom and we will work with you to meet your needs<em><p><br><br><div class=h2>About the company<div><br><p>Built for healthcare practitioners Creyos is an online brain health assessment service that takes seconds to set up is engaging and enjoyable for patients and produces a reliable and scientificallyvalidated cognitive assessment report in as little as 15 minutes<p><img src=httpsremotivecomjobtrack1906836blankgifsource=publicapi alt=>

Business Systems Specialist

Company: ExtraHop

Location: USA

Posted Apr 17, 2024

<p class=jobDescription> <p> ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth the truth about the attackers already inside an organizations network the truth about what theyre doing and how to stop them at top speed We partner with every customer every day to reveal it Are you ready to join us <p> <p> ExtraHop is seeking a highly motivated individual who is passionate about Business Applications to join our team As <strong> Business Systems Specialist <strong> you will lead endtoend oversight and tactical execution of implementing and maintaining GTM business applications You will play a crucial role in the success of supporting our business units bringing in and administering new and existing technologies <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Assess business process requirements by analyzing the structure and flow of the work to identify possible application solutions <p> <li> <li> <p> Manage the installation and testing of new business applications <p> <li> <li> <p> Assure that business applications and modules are kept current <p> <li> <li> <p> Manage existing application upgrades and new application implementations including leading cross departmental teams during the upgradeimplementation process <p> <li> <li> <p> For new applications that are introduced to the organization create develop and oversee protocols and procedures for usage <p> <li> <li> <p> Maintain an application documentation library <p> <li> <li> <p> Provide technical support related to application software systems and troubleshoot issues as they arise <p> <li> <li> <p> Create and maintain processes and protocols for application acquisition <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 5+ years of handson experience within an evolving GTM tech <p> <li> <li> <p> 5+ years of administering GTM business applications applications such as LeanData Full Circle High SpotCrossbeam Workspan Gainsight <p> <li> <li> <p> Deep understanding of Marketing automation platforms Eloqua and Pardot Preferred and Marketing functions Demand ABM etc <p> <li> <li> <p> Experience Working B2B companies and Tech involved to support those processes Forecasting Pipeline Management Territory Management <p> <li> <li> <p> Self Motivated problem solver with strong ability to think critically <p> <li> <li> <p> Strong understanding of agile methodologies and experience Fresh Service <p> <li> <li> <p> Able to prioritize workload <p> <li> <li> <p> Experience with Salesforce a Plus <p> <li> <ul> <p> <p> <p> $80770 $101770 + benefits+ options <p> <p> Applicants must be authorized to work for ANY employer in the US We are unable to sponsor or assume sponsorship of an employment Visa at this time <p> <p> <p><p>

Frequently Asked Questions

Typical salary ranges by seniority?
Entry‑level Registration Specialists earn $45k–$60k, mid‑level analysts $60k–$80k, and senior compliance or IT architects $80k–$110k, with bonuses tied to system uptime and audit scores.
Required skills and certifications?
Core skills include Salesforce administration, SQL querying, data integrity protocols, and secure VPN setup. Certifications such as Salesforce Certified Administrator, ITIL Foundation, CISSP, and PMP are highly valued.
Is remote work available?
Many roles support hybrid or fully remote setups, provided the candidate can access secure networks and maintain compliance with federal data‑handling policies.
What are the career progression paths?
Progression typically moves from Specialist to Senior Specialist, then to Team Lead, Manager, and ultimately to Program Director or Compliance Director, with additional leadership training.
What industry trends affect Selective Service Registration?
Key trends include AI‑driven enrollment analytics, cloud‑based database migration for scalability, enhanced data‑privacy regulations, and increased use of blockchain for immutable record keeping.

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