Senior Software Engineer Jobs in Atlanta, GA
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Head of Data & Insights
Company: PlayOn! Sports
Location: Atlanta, GA
Posted Apr 28, 2024
<p><b>COMPANY OVERVIEW<b><p> <p><span> <span><p> <p>The future of high school athletics and activities is powered by PlayOn Sports Through GoFan the NFHS Network and rSchoolToday the PlayOn team elevates the event experience for schools and communities across digital ticketing fundraising concessions streaming websites and activity management<p> <p><br ><p> <p>PlayOn has united top brands in the school event space with a shared passion for athletics and activities and the lifelong memories that they instill We take pride in empowering schools to save time and focus on what matters most the students staff and communities who make their programs possible<p> <p><br ><p> <p>Thousands of schools partner with PlayOn to provide unparalleled access to millions of people to discover enjoy and relive their favorite events in person and online As we continue to grow we remain true to our vision to be there for schools so their communities can be there for every moment<p> <p><br ><p> <p><b>THE ROLE<b><p> <p><br ><p> <p>PlayOn Sports is looking for a Head of Data amp Insights to be responsible for overseeing all aspects of the companys enterprise data and analytics platform That includes BI Reporting Tool selection consolidation and retirement of legacy tools This role requires a strategic thinker with a strong analytical mindset exceptional leadership skills and a proven track record of delivering actionable insights that contribute to our success as a business This role will enable the organization to leverage data across departmental plans and activities to drive better operations and outcomes As we continue to expand and innovate we are seeking a highly skilled and experienced Head of Data amp Insights to drive our data strategy forward<p> <p><br ><p> <p>Additional responsibilities and accountabilities for this role include<p> <p><br ><p> <p> Strategy Development Develop and execute a comprehensive business intelligence strategy aligned with organizational goals and objectives<p> <p> Team Leadership Lead mentor and inspire a team of BI analysts and data professionals fostering a culture of collaboration innovation and excellence<p> <p> Data Governance Establish and enforce data governance policies and procedures to ensure data accuracy consistency and security across the organization<p> <p> Data Management Procure budget and maintain the necessary BI Licenses ie Looker or Periscope to relevant users in Digital Sales and key stakeholders Ensure appropriate Information Security policies are implemented Manage the resolution of BI reporting issues by engaging with respective data process system owners and vendors to address issues impacting day to day operations of stakeholders<p> <p> Data Adoption Provide the necessary training andor resources for key users to ensure appropriate user adoption Partner with Product leaders and future product analysts to help measure new product features<p> <p> Data Development Define design and develop the necessary core reporting architecture to enable appropriate automated Business Intelligence software solutions Collaborate with the datareporting owners to fully define document and gain functional sign off for reporting requirements Analyze all complex data business logic processes and identify requirements for enhancements to improve data cleanliness and further adoption<p> <p> Analytics and Reporting Drive the development of advanced analytics capabilities and intuitive reporting solutions to provide actionable insights to stakeholders at all levels of the organization<p> <p> CrossFunctional Collaboration Collaborate closely with key stakeholders across departments to understand business requirements prioritize BI initiatives and drive alignment on datadriven decisions<p> <p> Continuous Improvement Stay abreast of industry trends emerging technologies and best practices in business intelligence continuously seeking opportunities to enhance the effectiveness and efficiency of BI processes and tools<p> <p> Performance Monitoring Establish KPIs and performance metrics to measure the effectiveness of BI initiatives regularly monitoring and reporting on key trends insights and outcomes<p> <p> <p> <p><br ><p> <p><b>THE PERSON<b><p> <p><br ><p> <p> Proven experience in a senior leadership role within business intelligence data analytics or a related field<p> <p> Proven track record of scaling organizations by quickly assessing status quo and establishing teams processes and systems tailored to organizational needs<p> <p> Required experience in B2C environments generating actionable consumer insights B2B2C experience highly preferred<p> <p> Experience collaborating across departments with the data and insights Executives board etc<p> <p> Advanced knowledge of SQL Python R or other programming languages commonly used in data analysis<p> <p> Proficiency in BI and analytics tools such as Tableau Power BI Qlik or similar platforms<p> <p> Skillful at balancing strategic thoughtleadership with handson involvement willing to rollup sleeves to produce results<p> <p> Strong understanding of data management principles data warehousing and ETL processes<p> <p> Proficient in communicating data insights effectively to diverse audiences emphasizing practical applications over theoretical exploration<p> <p> Ability to navigate various stakeholder relationships while establishing the BI team as the source of truth high EQ<p> <p> Bachelors or Masters degree in Computer Science Information Systems Statistics Business Administration or a related field<p> <p><br ><p> <p><br ><p> <p>LIDNI<p> <p> <p><p><b>WHY YOULL LOVE WORKING AT PLAYON SPORTS<b><p> <p><span> <span><p> <p><span>PlayOn Sports is more than just a place to work Its a place to learn grow and thrive as people and professionals We encourage a healthy worklife balance at PlayOn Sports through offering flexible working schedules and generous paid time off in the offseason Come be a part of the team that is changing the landscape of high school sports<span><p> <p><span> <span><p> <p><span>Some benefits we offer include<span><p> <p><span> Competitive salary <span><p> <p><span> Multiple Medical options to choose from<span><p> <p><span> Dental Vision Life and Disability Insurance<span><p> <p><span> Unlimited PTO <span><p> <p><span> 401K plan with company match <span><p> <p><span> Fun and collaborative hybridflexible work environment<span><p> <p><span> <span><p> <p><b>Note Parttime employees and interns are not eligible to participate in any of the Companys Employee Health Benefit Plan listed above These Benefits are only available to fulltime employees of the Company<b><p> <p><p>
APT Client Executive
Company: Logility
Location: Atlanta, GA
Posted Apr 28, 2024
<p>About the Company <p> <p>Accelerating the digital sustainable supply chain Logility helps companies seize new opportunities sense and respond to changing market dynamics and more profitably manage their complex global businesses The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence AI and advanced analytics to automate planning accelerate cycle times increase precision improve operating performance break down business silos and deliver greater visibility Logilitys SaaSbased platform transforms sales and operations planning SandOP and integrated business planning IBP processes demand inventory and replenishment planning global sourcing quality and compliance management product life cycle management supply and inventory optimization manufacturing planning and scheduling retail merchandise planning assortment and allocation Logility clients include Big Lots Husqvarna Group Parker Hannifin Sonoco Products and Red Wing Shoe Company Logility is a whollyowned subsidiary of American Software Inc NASDAQ AMSWA To learn how Logility can help you make smarter decisions faster visit wwwlogilitycom <p> <p>Responsibilities <p> <p>This APT Client Executive role will be responsible for creating a business development and execution plan for the allocated territory including marketing needs social media approach LinkedIn and business case execution Executing outreach strategies while leveraging available assets to penetrate accounts and execute programs which position Logilitys value message will be extremely important This role will need to leverage company approved tools such as ZoomInfo Outreach Microsoft CRM LinkedIn Sales Navigator and Oktopost to drive efficiency Participating in conferences tradeshows and events to represent the Logility brand and engage with target accounts will be imperative to developing new opportunities <p> <p>This role will need to understand and articulate the Logility value proposition in Demand AI+ capability and be able to tailor the message according to industry and stakeholders The ability to give product demonstrations to support the understanding of the client business needs in detail and use professional experience to overcome objections and effectively communicate Logilitys value propositions to prospective clients Responsibility will also include advancing and transitioning sales opportunities from trials to the successful execution of a longterm contracts and managing 2 steering committee meetings with each new trial client engagement during the trial period They will need to build relationships with key stakeholdersdecision makers at targeted accounts to come to a trial agreement <p> <p>Recruiting Guidelines <p> <ul><li>No extensive work history needed 13 years experience in sales marketing or consulting preferred <li> <li>Preferred Masters degree with a preference for MBA or comparable qualification with an economic background <li> <li>Demonstrated high academic achievement US GPAgt32 Europe graduated with distinction <li> <li>High potential with a compelling talent and interest to learn to develop a business <li> <li>Startup mentality but large enterprise compliance <li> <li>Comfortable with phone communication social media engagement and interpersonal interactions <li> <li>High energy but with an ability to convince and sell <li> <li>Strong verbal communications written and presentation skills <li> <li>Independent but team player <li> <li>A capability of owning result and all tasks that go with it <li> <li>A basic understanding of AI is an added value <li> <li>US prefer ET zone <li> <li>EU Belgium is ideal Nordics is okay <li> <li>1525 travel <li> <ul>
Market Intelligence Lead
Company: Logility
Location: Atlanta, GA
Posted Apr 28, 2024
<p>About the Company <p> <p>Accelerating the digital sustainable supply chain Logility helps companies seize new opportunities sense and respond to changing market dynamics and more profitably manage their complex global businesses The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence AI and advanced analytics to automate planning accelerate cycle times increase precision improve operating performance break down business silos and deliver greater visibility Logilitys SaaSbased platform transforms sales and operations planning SandOP and integrated business planning IBP processes demand inventory and replenishment planning global sourcing quality and compliance management product life cycle management supply and inventory optimization manufacturing planning and scheduling retail merchandise planning assortment and allocation Logility clients include Big Lots Husqvarna Group Parker Hannifin Sonoco Products and Red Wing Shoe Company Logility is a whollyowned subsidiary of American Software Inc NASDAQ AMSWA To learn how Logility can help you make smarter decisions faster visit wwwlogilitycom <p> <p>Responsibilities <p> <p>The Market Intelligence role will own the industry analyst relations to drive positive brand awareness while extracting market knowledge that is relayed to internal stakeholders to influence messaging and solution offerings They will need to conduct comprehensive market research focusing on key competitors key industries and personas in North America EMEA and APAC and disseminate those insights to key stakeholder to influence our product and market strategies Crossfunctional relationships will be crucial to inform these same internal stakeholders regarding market trends and competitive knowledge that will continue to influence messaging and product evolution <p> <p>This role will serve as a thought leader for the company including participating in speaking engagements and written works and will use business process industry trends key issues and personas to help craft gotomarket messaging aimed at the CSuite to share how Logilitys solutions drive success The Market Intelligence role will collaborate on the marketing programs and collateral to ensure brand consistency and market relevance and maintain competitive insights in the sales amp marketing repository Klue so that it is productively useful for client facing teams <p> <p>Close collaboration with other departments such as the Center of Excellence Sales and Research amp Development to ensure cohesive brand message is being deployed and market intelligence is informing actions with the respective teams This role will also need to collaborate on public relations and external and internal communications ensuring coherent and effective messaging We will need continued education for our client facing teams with knowledge about the business dynamics of the buyer and how to navigate those dynamics to be successful <p> <p>Requirements <p> <ul><li>Bachelors degree in marketing communications or related fields <li> <li>710 years of experience in supply chain planning industries <li> <li>Strong background in B2B enterprise solutions marketing product marketing competitive analysis analyst relations and sales enablement <li> <li>Atlanta location preferred <li> <li>Travel requirements approximately 25 of the time <li> <ul>
Manager, Sales Development
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 28, 2024
PagerDuty is seeking a Business Development Manager with 2+ years of sales management experience to lead and inspire a team of Business Development Representatives. The role involves hiring, training, and coaching the team, developing reps into sales-ready BDRs, and conducting reporting on sales activity. The ideal candidate should have a track record of sales success in cloud software/services sales, exceptional communication and time management skills, and the ability to thrive in a dynamic environment. The base salary range for this position is 83,000 - 127,000 USD. PagerDuty offers a comprehensive total rewards approach, flexible work arrangements, and a diverse and inclusive work culture.
Game Operations Associate Pre-Match
Company: PrizePicks
Location: Atlanta, GA
Posted Apr 28, 2024
PrizePicks, a rapidly growing sports company in North America, is seeking a detail-oriented individual with extensive DFS knowledge and experience. The role involves building precise sports projections, managing risk, and understanding member play patterns. The company offers a competitive compensation package, including benefits like medical, dental, vision plans, 401(k) with company match, stock options, and bi-annual bonuses. PrizePicks is an Equal Opportunity Employer, promoting an inclusive culture that values diversity.
Sales Development Representative
Company: Veeam
Location: Atlanta, GA
Posted Apr 28, 2024
<div> <p>Veeam® the 1 global market leader in data protection and ransomware recovery is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward<p> <p>With Veeam organizations achieve radical resilience through data security data recovery and data freedom for their hybrid cloud <p> <p>The Veeam Data Platform delivers a single solution for cloud virtual physical SaaS and Kubernetes environments that gives IT and security leaders peace of mind that their apps <br >and data are protected and always available<p> <p>Headquartered in Seattle with offices in more than 30 countries Veeam protects over 450000 customers worldwide including 74 of the Global 2000 who trust Veeam to keep their businesses running<p> <div> <p><strong><span datacontrast=auto><span dataccppara=>Your Role<span><span><strong><span dataccpprops=> <span><p> <p><span datacontrast=none>Become a vital part of our companys success Were on the lookout for motivated individuals to join our sales team as Sales Development Representatives <span><span dataccpprops=> <span><p> <p><span datacontrast=none>Being a part of our sales force youll play a key role in contributing to our growth and promoting innovative technology solutions <span><span datacontrast=auto>The SDR is responsible for identifying validating creating and qualifying new account opportunities in assigned accounts territories or buying centers for the channel inside and field sellers to pursue SDRs use a spectrum of tactics including phone outreach with voicemail email social media and chat to connect with prospects and foster meaningful interactions <span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>Responsibilities<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>High level of outbound calling to generate new demand for the channel and sales organization to pursue <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Engage with potential clients through various communication channels <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Identify customer needs and present tailored solutions <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Reach out to and have meaningful productive conversations with individuals representing the buyer personas targeted by the organization <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Collaborate with team members to achieve individual and team sales targets <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Track and manage account info prospecting qualification and nurture activities in the companys Customer Relationship Management system Salesforce <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Meet identified monthly KPIs example leads converted to sales qualified opportunity number of leads generated number of meetings set up by sellers <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Provide outstanding customer service addressing inquiries and concerns effectively <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Stay informed about industry trends competitor products and market developments<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto><span dataccppara=>Requirements<span><span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Recent Graduate with 04 years experience and completed an undergraduate degree from an accredited college or university<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=none>Knowledge on technology and willingness to learn further<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Excellent verbal and written communications skills<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Proficiency in Windows or Microsoft Office<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Exceptional organizational skills with the proven ability to prioritize and multitask to meet deadlines and quotas<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Strong communication and interpersonal skills <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Ability to thrive in a fastpaced goaloriented environment <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Previous sales or customer service experience is a plus but not mandatory <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=12 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Proven ability to work independently and collaboratively <span><span dataccpprops=> <span><li> <ul><p><br ><br ><p><div> <div> <div> <p><em>The salary range posted is On Target Earnings OTE which is inclusive of base and variable pay When making an offer of employment Veeam will take into consideration the candidates expectations experience education scope of responsibility for the role and the current market demands<em><p> <div> <p>United States of America Pay Range<p> <p><span>$45700<span><span><span><span>$65300 USD<span><p> <div> <div> <div> <p><span lang=ENUS xmllang=ENUS xmllang=ENUS>Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race color religion gender age national origin citizenship disability veteran status or any other classification protected by federal state or local law All your information will be kept confidential<span><p> <div datapmslice=1 1 ul= dataenclipboard=true> <p>Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice <p> <p>The Privacy Notice sets out the basis on which the personal data collected from you or that you provide to us will be processed by us in connection with our recruitment processes <p> <p>By applying for this position you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice<p> <div> <div>
Lead Data Platform Engineer, United States (Remote)
Company: Stanley Black & Decker, Inc.
Location: Atlanta, GA
Posted Apr 28, 2024
<p><b>Lead Data Engineer<b> <p> <p>Remote <p> <p><b>Make Your Mark Shape Your Future<b> <p> <p>It takes great people to achieve greatness People with a sense of purpose and integrity People with a relentless pursuit of excellence People who care about making things better For Those Who Make The World™ Sound like you Join our topnotch team of more than 50000 diverse and highperforming professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT® BLACK+DECKER® CRAFTSMAN® STANLEY® CUB CADET® and HUSTLER® <p> <p><b>About You<b> <p> <p>We are seeking a highly motivated Lead Data Engineer to lead design and development of Dewalt Construction platform within the Power Tools Construction Technology team If you are a resultsdriven individual who thrives in a fastpaced and dynamic environment with a passion for developing and managing worldclass data platforms then we want to hear from you <p> <p><b>The Job <b> <p> <p>As Lead Data Platform Engineer youll be part of our Construction Technology Team working as a Virtual employee Youll get to <p> <ul><li>Design and develop next generation connected data platform as a green field platform<li> <li>Lead and execute technical implementations in the defined tech stack <li> <li>Work with cross functional Product Engineering teams to understand the platform requirements<li> <li>Build scalable multi facet platform to process store and produce heterogenous data sets<li> <li>Design amp build a faulttolerant infrastructure that can handle large volumes of data and provide high availability and resilience<li> <li>Leading and developing the platform with right data security quality governance and DevOps processes<li> <li>Mentor and lead fellow Data engineers for technical design and development guidance<li> <li>Stay upto date with latest technology trends and opensource systems to effectively amp efficiently build the competitive DeWalt Construction platform<li> <li>Collaborate with crossfunctional teams including product hardware engineering design data science and business stakeholders to ensure successful delivery of product features<li> <li>Navigate complex problems and determine resolutions against current processes and direction based on software product understanding and expertise<li> <ul><p><b>The Person <b> <p> <p>You love to learn and grow and be acknowledged for your valuable contributions Youre not intimidated by innovation Wouldnt it be great if you could do your job and do a world of good In fact you embrace it You also have <p> <ul><li>12+ years of demonstrable handson professional software development<li> <li>5+ years of handson experience in developing and maintaining largescale ETL pipelines and indepth knowledge of big data frameworks and architectures including Scala Spark HadoopMapReduce and Streaming Kafka or similar message bus<li> <li>Solid experience and understanding of architecting designing and operationalizing largescale data and analytics solutions on cloud Data Warehouse such as AWS EMR Glue Catalog Iceberg S3 and MySQL is a must<li> <li>Nice to have AWS Athena Redshift<li> <li>Data Modelling experience and building efficient data models applied to data warehousing in particular<li> <li>Experience automating endtoend data lifecycle on the big data ecosystem<li> <ul><p><b>The Details <b> <p> <p>Youll receive a competitive salary and a great benefits plan including <p> <ul><li>Medical dental life vision wellness program disability 401k Employee Stock Purchase Plan paid time off and tuition reimbursement<li> <li>Discounts on Stanley Black amp Decker tools and other partner programs<li> <ul><p><b>And More <b> <p> <p>We want our company to be a place youll want to be and stay Being part of our team means youll get to <p> <ul><li>Grow Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths<li> <li>Learn Have access to a wealth of learning resources including our Lean Academy Coursera® and online university<li> <li>Belong Experience an awesome place to work where we have mutual respect and a great appreciation for diversity equity and inclusion<li> <li>Give Back Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices<li> <ul><p>Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world Were more than the 1 tools company More than a driving force in outdoor power equipment More than a global leader in industrial Were visionaries and innovators As successful as weve been in the past we have so much further to go Thats where you come in Join us <p> <p>LINM1 <p> <p>LIRemote <p> <p>All qualified applicants to Stanley Black amp Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic <p> <p><b>We Dont Just Build The World We Build Innovative Technology Too<b> <p> <p>Joining the Stanley Black amp Decker team means working in an innovative techdriven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black + Decker Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history Come build with us and take your career to new heights <p> <p><b>Who We Are <b> <p> <p>Were the Worlds largest tool company Were industry visionaries Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 40 Initiative We are committed to ensuring our stateoftheart smart factory products and services provide greater quality to our customers amp greater environmental and social value to our planet We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company <p> <p><b>Benefits amp Perks<b> <p> <p>Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays amp personal days and tuition reimbursement And of course discounts on Stanley Black amp Decker tools and products and well as discount programs for many other vendors and partners <p> <p><b>What Youll Also Get<b> <p> <p>Career Opportunity Career paths arent linear here Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths <p> <p><b>Learning amp Development <b> <p> <p>Our lifelong learning philosophy means youll have access to a wealth of stateoftheart learning resources including our Lean Academy and online university where you can get certificates and specializations from renowned colleges and universities <p> <p><b>Diverse amp Inclusive Culture<b> <p> <p>We pride ourselves on being an awesome place to work We respect and embrace differences because thats how the best work gets done Youll find we like to have fun here too <p> <p><b>PurposeDriven Company<b> <p> <p>Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices <p> <p><b>EEO Statement<b> <p> <p>All qualified applicants to Stanley Black amp Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic <p> <p>If you require reasonable accommodation to complete an application or access our website please contact us at 860 8273923 or at accommodationssbdinccom Due to volume we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password <p> <p>Know Your Rights Workplace discrimination is illegal eeocgov<p>
Strategic Senior Customer Success Manager
Company: Smarsh
Location: Atlanta, GA
Posted Apr 28, 2024
Smarsh is seeking a Strategic Senior Customer Success Manager to join their Enterprise Customer Success organization. The role involves delivering customer outcomes to top enterprise accounts, working with Fortune 500 clients, and creating value for customers by knowing and managing their business objectives.
Sr Support Engineer
Company: AssuranceAmerica
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Job Description<strong> <p> <p><b>JOIN THE <b><b>ASSURANCE<b><b>AMERICA<b><b> TEAM<b> <p> <p>Do you want to be part of an organization where you are valued and your ideas and opinions have an impact Join the AssuranceAmerica team <p> <p>For 25 years AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers <p> <p>Our team succeeds through diversity of thought experiences skills and backgrounds <p> <p><b>Sr Support Engineer I<b> <p> <p>The Senior Support Engineer will play a pivotal role in providing technical expertise troubleshooting assistance and proactive support to our associates The ideal candidate will have a strong background in technical user support providing exceptional problemsolving skills and a passion for delivering exceptional customer service <p> <p><b>About the ROLE<b> <p> <p>Each day at AssuranceAmerica is different but as a Sr Support Engineer in IT you will Serve as the primary point of contact for escalated technical support issues utilizing advanced troubleshooting techniques to diagnose and resolve complex problems Collaborate with crossfunctional teams including development business owners and thirdparty vendors to address technical issues and enhance product functionality Provide technical guidance and mentorship to junior support engineers sharing best practices and fostering a culture of continuous learning Develop and maintain indepth knowledge of company products including new features upgrades and integration capabilities Document support processes solutions and best practices to build a comprehensive knowledge base and improve overall support efficiency Proactively identify opportunities for process improvement and product enhancement based on customer feedback and support trends Participate in oncall rotations to provide afterhours support and ensure timely resolution of critical issues Support associates and outside agents as needed for problem resolution of desktop laptop phone and printer technical issues Effectively solve support problems in the required time frame and follow up on unresolved calls daily until completed Maintain a high level of customer service Utilize ticketing software to track IT support needs and capture problems and solutions for reference as well as training needs Proactively communicate to end users information on possible companywide support issues providing estimated time of resolution Sets up and deploy PCs and peripherals according to the departmental needs utilizing company defined standards Deliver and perform setup and deprovisioning for associates Participate in projects relating to special needs ie moves transfers reorganization etc Works with a crossfunctional team to assist in the implementation of information technology Assists in training associates when required and developing producing training materials Maintains accurate inventory of equipment orders and procures new equipment Leads plans and implements assigned projects to completion <p> <p>SoftwareTechnical Abilities Microsoft Windows All supported versions Microsoft Office 365 All supported versions Remote Administration Utilities Desktop antivirusantimalware software PC setup configuration and deployment Strong Phone skills Experience with Active Directory DHCP DNS server roles and services Active Directory User Setup and Management Asset management Network LANWAN experience TCPIPSubnet VLAN Azure Cloud experience a plus <p> <p><strong>Requirements<strong> <p> <p><b>About YOU<b> Communication and analytical ability at a high level to interact with associates managers agents and vendors Possess strong customer service and communication skills Must possess strong interpersonal skills Must be able to meet deadlines and demonstrate strong time management skills Ability to manage multiple priorities for multiple managers or department staff and work independently Must demonstrate ability to interact with a wide range of users having different levels of computer expertise Must meet company guidelines for attendance and punctuality <p> <p>Required Bachelors degree in Information Systems or related field or experience commensurate with fouryear college degree A+ Net+ or comparable certifications are a plus A minimum of 5 years experience in a Helpdesk role demonstrating the ability to work in most aspects of Helpdesk Support in accordance with acceptable practices and standards Any technical certifications or training in personal computer hardwaresoftware are highly desirable <p> <p>Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift 15 pounds at times May be required to work oncall or long hours in case of network malfunction <p> <p><strong>Benefits<strong> <p> <p><b>About US<b> We are direct resultsdriven and dedicated to the success of our business and each other We are a diverse group of thinkers and doers We offer many opportunities to grow in your professional skills and career We fight homelessness by directing 5 of our earnings from each policy we sell to organizations that help those in need We call it our Generous Policy <p> <p><b>WHAT WE OFFER<b> AssuranceAmerica provides these benefits to Associates <p> <p>o Premium healthcare plans All fulltime Associates and parttime Associates working a regular schedule of 30 hours or more are eligible for day one benefits including Medical Dental Vision Voluntary Life Flexible Spending Accounts and a Health Savings Account <p> <p>o Employer Paid Benefits We enroll all eligible Associates in Group Life and ADampD Insurance Short and LongTerm Disability Plans Employee Assistance Program Travel Assist and the Benefit Resource Card which includes Teladoc™ Pet Insurance and Health Advocate Additional Benefits <p> <p>o 401k Employer Match We want to help you prepare for the future now All fulltime and parttime Associates over age 21 are eligible to participate in the 401k Savings Plan AssuranceAmerica will match 100 of the first 4 of an Associates contributions <p> <p>o Engagement Events We make time for fun activities that strengthen Associate relationships in all our locations <p> <p>o Annual Learning Credit Want to learn something new Well reimburse you for approved educational assistance up to $5250 annually Time Off <p> <p>o Paid Time Off PTO Parental Leave Pay Volunteer Time Off VTO Bereavement Pay Military Leave Pay and Jury Duty Pay <p> <p><b>YOURE INVITED TO <b><b>APPLY<b> <p> <p>We believe the right fit is more important than a checklist If you have most of what were looking for in this role and our culture and mission speak to you contact us We want to hear from you<p>
Customer Service Specialist
Company: Greenlight Financial Technology
Location: Atlanta, GA
Posted Apr 28, 2024
<p>Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids We proudly serve more than 6 million parents and kids with our awardwinning banking app for families With Greenlight parents can automate allowance manage chores set flexible spend controls and invest for their familys future Kids and teens learn to earn save spend wisely and invest <p> <p><br ><p> <p>At Greenlight we believe every child should have the opportunity to become financially healthy and happy Its no small task and thats why we leap out of bed every morning to come to work Because creating a better brighter future for the next generation depends on it<p> <p><br ><p> <p>We are seeking a <b>Customer Support Specialist <b>to help us continue to provide outstanding support to our customers You will assist customers over the phone and email with any issues or questions regarding the Greenlight card and mobile application The successful Customer Support Specialist will be passionate about helping customers and ensuring they are satisfied after every customer support interaction <p> <p><br ><p> <p>This role will report to the Customer Service Manager<p> <p><b>Who you are<b> <p><ul><li>Professional confident and resourceful<li> <li>Someone who can be a creative problemsolver while troubleshooting customer issues<li> <li>Patient and kind while addressing customer questions and concerns<li> <li>An active listener who can demonstrate genuine empathy to our customers<li> <li>Responsible and able to selfmanage work from home<li> <li>Proficiency in multitasking and maintaining accountability for meeting daily productivity goals<li> <li>Able to quickly learn about Greenlights products services and policies<li> <ul><p><b>What you will be doing <b> <p><ul><li>Provide support over the phone and email to address customer questions or problems regarding use of the Greenlight card or registration<li> <li>Actively listen to customers to confirm and clarify information and diffuse potential escalations<li> <li>Build strong relationships with Greenlight colleagues and effectively relay product feedback to the product and engineering teams<li> <li>Focus on efficiency and speed while ensuring that customer satisfaction remains the top priority<li> <li>Effectively utilize software and internal tools to navigate customer accounts and solve issues<li> <li>Continuously engage in training and other learning opportunities to expand knowledge of the company product and role<li> <li>Adhere to all company policies and procedures<li> <ul><p><b>What you should bring<b> <p><ul><li>High School Diploma or equivalent<li> <li>Exceptional customer service active listening and verbal and written communication skills<li> <li>Proficiency with software ideally CRM software and strong typing skills<li> <ul><p><b>Shift<b> <p><ul><li>This position will require nights and weekends The schedule may vary depending on business needs Hiring shift will be afternoons anywhere from Noon to 11pm on weekdays and weekends<li> <li>Customer support specialist is a hybrid role which requires 1 in office day a week<li> <ul><p> <p><p><b>Who we are<b><p> <p>It takes a special team to aim for a neverbeendonebefore mission like ours Were looking for people who love working together because they know it makes us stronger people who look to others and ask How can I help and then How can we make this even better If youre ready to roll up your sleeves and help parents raise a financially smart generation apply to join our team<p> <p><br ><p> <p>Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age race color national origin gender gender identity or expression sexual orientation religion physical or mental disability medical condition including pregnancy childbirth or a medical condition related to pregnancy or childbirth genetic information marital status veteran status or any other characteristic protected by federal state or local law<p> <p><p>
Full Stack Software Engineer
Company: MessageGears
Location: Atlanta, GA
Posted Apr 28, 2024
<p>MessageGears is the first and only customer marketing platform that connects directly to our customers enterprise data warehouse By combining the power and security of onpremises software with the efficiency and scalability of cloud delivery we enable marketers to capitalize on every message opportunity Were disrupting an industry by providing a solution that gives marketers complete control over their multichannel programs through advanced technology Our product is solving marketing challenges for Enterprise customers that undoubtedly reach every candidate applying for this position <p> <p>Are you looking for a position where your voice is heard you contribute to a high functioning team you strive for good clean code and can immediately see the value of your work If this describes you wed love to talk <p> <p>For background the Software Engineering department at MessageGears is involved in the entire software development lifecycle from requirement definition design and implementation as well as promotion and support The Full Stack Software Engineer role develops the entire Customer facing user experience As mentioned the platform connects directly to Customer data sets and enables the user to design full marketing campaigns including audience filtering segmentation content recommendations campaign scheduling and finally rich multivariate tests The platform is heavily integrated with cloud services to elastically scale delivery for billions of messages a day <p> <p><strong>Responsibilities<strong> <p> <ul><li>Work with your Scrum Team to break down User Stories<li> <li>Expertise in React JS framework to develop the SPA<li> <li>Experience in using React JS components Forms Events Keys Router plus Redux<li> <li>Familiar with creating Custom Reusable React Components Library<li> <li>Help define the test automation API tests and Data persistence tasks for a User Story<li> <li>Participate in the definition of the Angular Cypress Java Groovy and Selenium tasks for the Sprint<li> <li>Perform peer reviews on Sprint Team code changes which pass automated change quality validation<li> <li>Choose Sprint tasks to implement new functionality UI integration to APIs and new UI screens and behavior<li> <li>Validate the delivery of your code changes in the QA environment after you merge your implemented and reviewed task<li> <li>Identify challenges and opportunities for improvement of team delivery<li> <li>Conduct all business in accordance with MessageGears policies and procedures<li> <li>All other duties as assigned<li> <ul><p><strong>KNOWLEDGE AND ABILITIES REQUIRED<strong> <p> <ul><li>2+ years of experience in a SaaS or on premise software business<li> <li>2+ years of experience developing in an Object Oriented Code Base Java TypeScript etc<li> <li>2+ years of experience in Frontend development using ReactAngular<li> <li>Experience developing in a TypeScript Framework<li> <li>Experience with Testing Tools JUnit Selenium etc<li> <ul><p><strong>DESIRED EXPOSURE TO<strong> <p> <ul><li>JavaSpring Framework<li> <li>React JSAngular Frameworks<li> <li>Front End Testing Tools Cypress Selenium etc<li> <li>Reactive Forms and State Management<li> <li>Marketing Technologies Email Social Search Video etc<li> <li>Agile or Scrum Development Environments<li> <li>Test Driven Development or test centric methodologies<li> <ul><p><strong>EDUCATION AND EXPERIENCE DESIRED<strong> <p> <ul><li>2 5 years of experience<li> <li>BABS degree or higher in Computer Science or a related field<li> <ul><p><strong>Requirements<strong> <p> <ul><li>BABS degree or higher in Computer Science or a related field<li> <li>2+ years of experience in a SaaS or on premise software business<li> <li>2+ years of experience developing in an Object Oriented Code Base with Java<li> <li>Experience developing in Angular<li> <li>Experience with Testing Tools JUnit Selenium etc<li> <li>Desired Exposure to<li> <ul><li>Spring Framework<li> <li>Angular 9+ <li> <li>Front End Testing Tools Cypress Jasmine etc<li> <li>Reactive Forms and State Management<li> <li>Marketing Technologies Email Social Search Video etc<li> <li>Agile or Scrum Development Environments<li> <li>Test Driven Development or test centric methodologies<li> <ul><ul><p><strong>Benefits<strong> <p> <ul><li>Fun fastpaced professional and collaborative environment in downtown Atlanta<li> <li>Growthstage company with many opportunities for advancement <li> <li>Use of companys 4 season tickets to the Atlanta Braves<li> <li>Casual dress allday everyday<li> <li>Unlimited PTO policy<li> <li>Flexible business hours <li> <li>Health dental vision and life insurance<li> <li>401k Matching<li> <li>Paid covered parking spot or MARTA pass<li> <ul>
Manager of Information Technology
Company: Aveanna Healthcare
Location: Atlanta, GA
Posted Apr 28, 2024
<p>Position Overview <p> <p>The Manager of Information Technology Solutions is responsible for supporting sales reps across the company through maintaining the IT infrastructure and ensuring enduser satisfaction The Manager of Information Technology Solutions will work alongside the sales and IT leadership to understand and support needs for computer operations and production support systems and database administration network operations telecommunications PCdesktop support and customer service The role ensures systems performance and service level requirements are met provides indepth technical expertise for both tactical and operational initiatives <p> <p>Essential Job Functions <p> <p>Serve as the go to support desk helper for field sales reps to create IT solutions quickly and efficiently <p> <p>Setup and deploy custom IT equipment <p> <p>Develop solutions to sales related IT issues <p> <p>Provide onboarding and training support for all users IT needs <p> <p>Create custom reports using conventional data methods <p> <p>Create custom solutions for software systems that will help sales reps in the field <p> <p>Setup and run regional training events for IT equipment and infrastructure <p> <p>Travel up to 25 to offices across the country to meet with sales team and help establish new IT needs across the company <p> <p>Develop programs and apps that will help our sales team run a more efficient process <p> <p>Work with leadership to provide companywide solutions for IT needs <p> <p>Set deadlines based on customer commitments and business needs ensure deadlines are met <p> <p>Implement and ensure compliance with IT Systems Management Processes eg ITIL and Quality programs <p> <p>Maintain established service level commitments for services on all technology platforms including process measurement as well as customer satisfaction measurement <p> <p>Ensure established system procedures including user ID maintenance system resource monitoring system tuning capacity planning backuprestore and the appropriate transfer of test systems to production operations and quality assurance <p> <p>Identify operational issues impacting service levels and streamline IT processes to provide realtime visibility into infrastructure performance <p> <p>Ensure uniform configuration standards for all infrastructure components and application appropriate maintenance activities <p> <p>Demonstrate a high level of service delivery and do whatever is necessary without compromising the integrity of the infrastructure to ensure customer satisfaction Be cognizant of end user experience with using technologies Strive for a balance of user friendly and secure environment <p> <p>Requirements <p> <p>Bachelors degree in Computer Science Engineering or Information Technology <p> <p>Minimum of 35 years of experience in an IT infrastructure support role <p> <p>Demonstrated experience working with nonIT professionals delivering IT solutions <p> <p>Advanced knowledge of servers storage network operating systems telecom system management practices and tools <p> <p>Data center operations experience including capacity planning and forecasting disaster recovery and business continuity <p> <p>Excellent analytical planning project management problemsolving negotiation and organizational skills <p> <p>Excellent knowledge of product life cycle tools processes and operations planning <p> <p>Proactive communicative smart motivated organized results oriented and thrive within a fastpaced highly demanding 24 by 7 environment <p> <p>Demonstrated ability to successfully manage multiple projectspriorities simultaneously <p> <p>Technically fluent and sound in architectural and operational concepts of cloud computing IaaS SaaS networking enterprise storage systems backups internet security load balancing directory services application and infrastructure monitoring virtualization automation databases disaster recovery high availability scalability and web site performance management <p> <p>Fluent in industry standard technologies such as from Cisco EMC Dell VMWare Linux Microsoft Windows IIS MS SQL Server Data Center Automation Tools etc <p> <p>Preferences <p> <p>Healthcare experience preferable <p> <p>Other SkillsAbilities <p> <p>Proficient in Microsoft Word and Excel <p> <p>Must be able to adhere to confidentiality standards and professional boundaries at all times <p> <p>Ability to remain calm and professional in stressful situations <p> <p>Attention to detail <p> <p>Time Management <p> <p>Strong commitment to excellence <p> <p>Effective problemsolving and conflict resolution <p> <p>Excellent organization and communication skills <p> <p>Quickthinking and astute decision making skills <p> <p>Physical Requirements <p> <p>Must be able to speak write read and understand English <p> <p>Must be able to travel <p> <p>Must be able to lift 50 pounds <p> <p>Prolonged walking standing bending kneeling reaching twisting <p> <p>Must be able to sit and climb stairs <p> <p>Must have visual and hearing acuity <p> <p>Must have strong sense of smell and touch <p> <p>Environment <p> <p>Performs duties in an office environment during agency operating hours <p> <p>Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions <p> <p>Other Duties <p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice<p>